YAMAHA Complaints

I WAS TRAVELING AT >30 MPH ON PAVED SURFACE ROAD. I HAD JUST MADE A LEFT TURN AND WAS GOING THROUGH GEARS TO ACCELERATE TO CRUISING SPEED. A DOG ENTERED THE ROADWAY AND I APPLIED BOTH BRAKES TO SLOW DOWN. REAR BRAKE IMMEDIATELY WENT INTO A LOCKUP SITUATION AND WOULDN'T RELEASE, RESULTING IN LOSS OF CONTROL OF THE MOTORCYCLE AND THE BROKEN LEG I AM STILL FIGHTING. I HAVE RIDDEN MOTORCYCLES SINCE 1973 AND THIS IS THE FIRST TIME THIS HAS EVER HAPPENED TO ME. *LA

I HAVE A 2003 YAMAHA ROAD STAR LIMITED SILVER EDITION MOTORCYCLE, WHICH I PURCHASED FROM MALCOLM SMITH MOTORSPORTS, RIVERSIDE. IN JANUARY 2004, WITH 2,500 MILES ON THE MOTORCYCLE, I HAD A VERY DANGEROUS MALFUNCTION WITH THE REAR BRAKE, CAUSING THE REAR BRAKE TO BE APPLIED WITHOUT APPLYING FORCE TO THE PEDAL. DURING THAT SAME WEEK, I RECEIVED A NOTICE BY MAIL OF A RECALL ON THE MOTORCYCLE INVOLVING THE TRANSMITION (UNRELATED TO THE BRAKE). UPON CALLING THE DEALER, I WAS TOLD THE BRAKE WOULD NOT BE LOOKED AT UNTIL THE RECALL WORK WAS ALSO PERFORMED. I WAS NOT GIVEN A DATE. AFTER THE MOTORCYCLE HAD BEEN SITTING FOR FOUR MONTHS, I TOLD THE DEALERSHIP I WAS TIRED OF HAVING A $15,000 GARAGE ORNAMENT, AND ASKED THEM TO FIX THE BRAKE DEFECT. I WAS TOLD TO BRING IT IN THE FOLLOWING WEEK. I DID NOT MAKE IT TO THE DEALERSHIP, AS THE BRAKE MALFUNCTIONED AGAIN, AND BURNED BEYOND REPAIR. THE DEALER REFUSED TO PICK UP THE MOTORCYCLE FROM THE SIDE OF THE ROAD, TOLD ME TO GET IT HOME, AND THEY WOULD NOT LOOK AT IT NOW UNTIL THE RECALL PARTS ARRIVED. I CALLED YAMAHA AND ATTEMPTED TO RESOLVE THE ISSUES WITH NO SATISFACTION. ON 05-07-04, I WAS NOTIFIED BY THE DEALER THAT THEY WOULD LOOK AT THE MOTORCYCLE, AND PERFORM THE RECALL WORK ON 6-9-04. THIS IS AN UNACCEPTABLE FIVE MONTHS FROM THE DATE OF THE RECALL NOTICE. I AM ASKING YAMAHA TO IMMEDIATELY REPLACE THE REAR BRAKE SYSTEM, PERFORM ALL RECALL WORK, AND OFFER ME THE YAMAHA EXTENDED SERVICE (Y.E.S.) PROGRAM AT NO COST TO ME, WITH A BEGINNING DATE RETRO TO THE DATE OF PURCHASE.*AK

I HAVE RECEIVED NO NOTIFICATION OF THE RECALL FOR THE TRANSMISSON PROBLEM WITH THE YAMAHA ROAD STAR WARRIOR. THE RECALL COMMENDS NOT RIDING THE VEHICLE HE ACTION YAMAHA IS TAKING TO RECTIFY THE ISSUE IS VERY UNSATISFACTORY. *AK

RECALL REPAIRS COULD NOT BE PERFORMED BECAUSE PARTS WERE NOT AVAILABLE. *MR *LA

2003 ROAD STAR WARRIOR IS STILL IN REPAIR SHOP FOR RECALL NOTICE REPAIRS. *MR RECALL IS ON MOTORCYCLE'S TRANSMISSION. *LA

ON JANUARY 12, 2004 CONSUMER RECEIVED A RECALL LETTER REGARDING TRANSMISSION. DEALERSHIP STILL DOES NOT HAVE THE PARTS AVAILABLE TO CONDUCT THE RECALL. FLOOR MANGER WAS CONTACTED, AND HE INDICATED THAT THE CONSUMER SHOULD WAIT UNTIL THE COMPONENT PART ON RECALL WILL BE AVAILABLE.*AK

I PURCHASED A BRAND NEW 2002 YAMAHA R6 IN THE SPRING OF 2003. IT WAS PURCHASED AS A LEFTOVER FROM POWER MOTORSPORTS IN PALATINE IL. IT CURRENTLY HAS 5,684 MILES ON IT, AND I CAME HOME SATURDAY AFTER A RIDE AND NOTICED THAT BATTERY ACID WAS LEAKING ALL OVER THE SWINGARM AND CHAIN, AND SOME OTHER STUFF THAT I PROBABLY CAN'T SEE. I CONTACTED ROXY'S CYCLES IN CHAMBERSBURG PA WHERE I CURRENTLY LIVE, AND THEY SAID TO CONTACT YAMAHA WHICH I HAVE NOT DONE YET.*AK

IN JANUARY 2004, I RECEIVED A RECALL FROM YAMAHA, STATING THERE IS A PROBLEM WITH THE TRANSMISSION AND THAT THEY WILL FIX IT FREE OF CHARGE, AND THAT I SHOULD NOT RIDE THE MOTORCYCLE UNTIL THE WORK IS DONE. AS OF MARCH, THEY STILL DID NOT HAVE PARTS AT THE DEALER AND I WROTE YAMAHA WITH MY CONCERNS. THEY ASSURED ME THAT PARTS ARE COMING SOON. NOW IT IS MAY, FIVE MONTHS LATER, AND I OWN A MOTORCYCLE THAT I CAN'T RIDE.*AK

DIFFICULTY GETTING RECALL WORK PERFORMED ON 2002 YAMAHA ROADSTAR. *PH RECALL #03V309000 *JB

THE PARTS TO PERFORM REAR WHEEL LOCK UP RECALL 03V309000 REPAIRS HAVE NOT BEEN AVAILABLE FOR 3 MONTHS. CURRENTLY, THE PARTS ARE AVAILABLE, AND THE MOTORCYCLE HAS BEEN AT THE DEALERSHIP FOR 16 DAYS. THE RECALL LETTER INDICATED THE PROCEDURE WILL ONLY TAKE 2 DAYS.*AK