YAMAHA Complaints

THREE MONTHS AGO CONSUMER RECEIVED A RECALL LETTER REGARDING AUTOMATIC TRANSMISSION FAILURE. DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. CONSUMER WAS ANGRY THAT YAMAHA HAD NOT ISSUED ANY STATEMENT ON HOW LONG IT WILL TAKE TO OBTAIN THE COMPONENT ITEMS ON RECALL. *AK

RECALL NOTICE 03V309000 YAMAHA RECALL OF DEFECTIVE TRANSMISSION PARTS THAT MAY CAUSE INJURY OR DEATH: I RECEIVED THE NOTICE ON JANUARY 10, 2004 AND CONTACTED THE DEALER TO SCHEDULE THE REQUIRED REPAIR. THEY INFORMED ME THAT THE REPAIR KITS ARE TO BE PROVIDED BY YAMAHA AND THEY WOULD CALL ME TO SCHEDULE THE REPAIR. I HAVE CONTACTED THE DEALER SEVERAL TIMES AND THE STATED THAT THEY HAVE RECEIVED ONLY A FEW KITS AND THEY DO NOT KNOW WHEN OR IF THEY WILL BE RECEIVING ANY ADDITIONAL REPAIR KITS. AS A RESULT THERE ARE PEOPLE THAT ARE NOW RIDING THE DEFECTIVE MOTORCYCLES AND ARE IN DANGER OF INJURY OR DEATH. SOME OF US USE OUR MOTORCYCLES AS DAILY TRANSPORTATION; BECAUSE YAMAHA REFUSES TO PROVIDE THE KITS IN A TIMELY MANNER, THEY ARE PUTTING THE PUBLIC AT RISK.*AK

DEALERSHIP DIDN'T HAVE PARTS TO PERFORM TRANSMISSION RECALL IN THE SPECIFIED TIME FRAME. *PH CUSTOMER SERVICE REPRESENTATIVE INFROMED CONSUMER THAT THEY'RE NOT CERTAIN WHEN THE PARTS FOR REPAIR WILL ARRIVE. *LA

CONSUMER'S CLIENT UNABLE TO RIDE MOTORCYCLE DUE TO LACK OF AVAILABILITY OF RECALL PARTS. *PH THE CONSUMER HAS BEEN UNABLE TO RIDE THE MOTORCYCLE BECAUSE IT IS AT THE DEALER AWAITING THE RECALL MANUAL TRANSMISSION PARTS. THE CONSUME REQUEST A REFUND OF THE PURCHASE PRICE, DEALER PREP CHARGES, EXTENDED WARRANTY ETC. *CB

YAMAHA DEALERSHIPS HAD YET TO RECEIVED THE PARTS TO PERFORM TRANSMISSION RECALL FOR DEFECTIVE TRANSMISSION PARTS. *PH

RECALL ISSUED JANUARY 30, 2004 AND MOTORCYCLE HAD YET TO BE REPAIRED. THE MOTORCYCLE CANNOT BE USED UNTIL ALL RECALL REPAIRS HAVE BEEN COMPLETED. *PH *MR

YAMAHA FAILURE TO REPLACE TRANSMISSION PART(S) THAT WAS RECALLED OVER THREE MONTHS AGO. *PH CONSUMER SEEKING REIMBURSEMENT FOR THE REPAIR AND OBTAIN THE NEEDED REPLACEMENT PART FOR MOTORCYCLE. *LA

DISSATISFIED WITH THE RECALL SERVICE OF ROAD STAR MOTORCYCLE. *PH THIS IS BECAUSE THAT THE PARTS TO REPAIR TRANSMISSION ON MOTORCYCLE WEREN'T AVAILABLE. *LA

THE DEALERSHIP WAS UNAWARE AS TO HOW LONG IT WOULD TAKE BEFORE THEY RECEIVED PARTS TO PERFORM TRANSMISSION RECALL. *PH THE CONSUMER REQUESTED THE RECALL TO BE PERFORMED IN A TIMELY MANNER OR YAMAHA SHOULD BUY THE VEHICLE BACK. *SC RECALL #03V309000. *JB

YAMAHA UNABLE TO REPAIR THE MOTORCYCLE IN A REASONABLE TIME FRAME. *PH *SC RECALL #03V309000. *JB