YAMAHA Complaints
View complaints related to YAMAHA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2015 YAMAHA YZF-R3- OLKAHOMA CITY, OK
TL* THE CONTACT OWNS A 2015 YAMAHA YZF-R3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V459000 (ENGINE AND ENGINE COOLING) AND 16V406000 (STEERING, SUSPENSION). HOWEVER, THE VEHICLE WAS NOT REPAIRED DUE TO RECALL PARTS BEING UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED ABOUT THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 YAMAHA FZ-09- YULEE, FL
CLUTCH HOUSING AND FRICTION PLATES BREAK WITHOUT NOTICE, CAN CAUSE WHEEL LOCKUP AND/OR ENGINE SEIZURE RESULTING IN CRASH
Source: NHTSA WEB SITE -
2007 YAMAHA ROAD STAR- COLUMBUS, OH
GAS PUKES OUT OF THE CARBURETOR ONTO HOT MOTOR AND HOT EXHAUST PIPES AND HAS TROUBLE RESTARTING BECAUSE OF FLOODING. THIS IS VERY PREVELANT BUT NOT ISOLATED TO HOT SUMMER DAYS LEAVING PUDDLES OF GAS ON THE MOTOR AND THE GROUND UNDER THE BIKE. THIS IS VERY DANGEROUS AS AN OWNER THE BIKE COULD CATCH FIRE WHILE IN TRAFFIC SHOPULD IT STALL OUT AND AS A BISTANDER THAT COULD BE SMOKING A CIGARET AND DROP IT ON THE GROUND (I DO NOT SMOKE). THIS IS NOT AN ISOLATED ISSUE BY ANY MEANS SINCE READING SEVERAL INTANCES ON THE ROADSTAR FORUM LIST AND ON THE WEB BY MANY REACCURANCES. THEY HAVE MANY RECOMMENDATIONS ON THE FIX BUT SHOULD BE BACKED BY YAMAHA. AS FOR YAMAHA THEY SHOULD STAND BEHIND THE PRODUCT AND ISSUE A RECALL TO ALL OWNERS THAT EXPERIENCE THIS HAZARD.
Source: NHTSA WEB SITE -
2016 YAMAHA XSR900- PHOENIX, AZ
CHECK ENGINE LIGHT CAME ON AFTER TRYING TO START THE MOTORCYCLE. IT HAS REMAINED ON. THE DEALER INVESTIGATED FOR A WEEK. NO ELECTRICAL OR MECHANICAL PROBLEMS WERE IDENTIFIED. THE MANUFACTURER DIAGNOSTIC TOOL WAS UNABLE TO LOCATE A PROBLEM CODE OR CLEAR THE CHECK ENGINE LIGHT. THE DEALER OPENED SUPPORT CASE WITH YAMAHA. ACCORDING TO YAMAHA THE CHECK ENGINE LIGHT IS NOT ASSOCIATED WITH AN ACTUAL ISSUE AND IS A FALSE POSITIVE. HOWEVER, THEY ARE UNABLE TO FIX THE PROBLEM OR TURN OFF THE CHECK ENGINE LIGHT. YAHAMA HAS INDICATED THAT A SOFTWARE UPDATE WILL BE MADE AVAILABLE, BUT HAS NOT COMMITTED TO DATE. THEY HAVE NOT ISSUED A RECALL OR WARNING. YAMAHA IS ADVISING THAT THE MOTORCYCLE IS SAFE TO DRIVE. HOWEVER, THERE IS NO WAY OF KNOWING IF THERE ANOTHER PROBLEM BEING MASKED BY THE CHECK ENGINE LIGHTS STAYING ILLUMINATED. BASED ON AVAILABLE ANECDOTAL INFORMATION THIS ISSUE HAS BEEN KNOW FOR MONTHS: HTTP://WWW.FZ09.ORG/FORUM/121-XSR900-COMMON-PROBLEMS-ISSUES/21785-CHECK-ENGINE-LIGHT-VS-BUILD-SERIAL-NUMBER-POLL.HTML HTTP://WWW.FZ09.ORG/FORUM/121-XSR900-COMMON-PROBLEMS-ISSUES/11874-ENGINE-LIGHT-CAME-XSR.HTML
Source: NHTSA WEB SITE -
2014 YAMAHA XVS950- UNION CITY, CA
TL* THE CONTACT OWNS A 2014 YAMAHA XVS950. WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD GRINDING NOISE WAS HEARD NEAR THE REAR OF THE MOTORCYCLE. THE CONTACT PULLED OVER AND INSPECTED THE MOTORCYCLE AND FOUND THAT THE DRIVE BELT PULLEY DETERIORATED ON BOTH SIDES OF THE MOTORCYCLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THE REPAIRS WERE NOT COVERED. THE CONTACT, A CERTIFIED MECHANIC, NOTICED THAT THE DRIVE AXLE AND DRIVE BELT PULLEY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. UPDATED 01/25/17*LJ CARFAX: VIN PROVIDED HAS NO DISPLAYABLE RECORDS. UPDATED 7/5/18*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2013 YAMAHA XTZ12- HERNDON, VA
MOTORCYCLE WAS IN MOTION ON HIGHWAY, REAR WHEEL SPOKE BROKE AND CAUSED SEVERE DAMAGES TO MOTORCYCLE (SWING ARM, EXHAUST AND WHEEL) AND UNSAFE CONDITIONS. I BELIEVE THAT SPOKES ARE FAILING DUO TO DEFECTS IN MATERIALS OR BAD DESIGN. YAMAHA DECLINED SAFETY ISSUE AND WARRANTY COVERAGE STATING THAT WHEELS/SPOKES ARE WEAR AND TEAR ITEMS, I SPOKE TO YAMAHA REPRESENTATIVE SEVERAL TIMES BY CALLING 1-800-962-7926. PICTURES AND SERVICE REPAIR ORDER FROM MOTORCYCLE SERVICE SHOP ATTACHED.
Source: NHTSA WEB SITE -
2013 YAMAHA XT1200Z- HERNDON, VA
MOTORCYCLE WAS IN MOTION ON HIGHWAY, REAR WHEEL SPOKE BROKE AND CAUSED SEVERE DAMAGES TO MOTORCYCLE (SWING ARM, EXHAUST AND WHEEL) AND UNSAFE CONDITIONS. I BELIEVE THAT SPOKES ARE FAILING DUO TO DEFECTS IN MATERIALS OR BAD DESIGN. YAMAHA DECLINED SAFETY ISSUE AND WARRANTY COVERAGE STATING THAT WHEELS/SPOKES ARE WEAR AND TEAR ITEMS, I SPOKE TO YAMAHA REPRESENTATIVE SEVERAL TIMES BY CALLING 1-800-962-7926. PICTURES AND SERVICE REPAIR ORDER FROM MOTORCYCLE SERVICE SHOP ATTACHED.
Source: NHTSA WEB SITE -
2004 YAMAHA FJR13- NEW FRANKLIN, OH
ALTHOUGH IT'S BEEN A WHILE, MY ABS SYSTEM STOPPED WORKING. THERE HAVE BEEN NO WARNING LIGHTS OR SYSTEM FAILURE WARNING. I'VE BEEN CONTINUING TO RIDE IT KNOWING THAT THE ABS, WHICH I PAID EXTRA FOR, NO LONGER FUNCTIONS.
Source: NHTSA WEB SITE -
2003 YAMAHA FJR1300- SAN GABRIEL, CA
TL* THE CONTACT OWNS A 2003 YAMAHA FJR1300. WHILE OPERATING THE VEHICLE AT VARIOUS SPEEDS, THE ENGINE SUDDENLY STALLED. WHILE INSPECTING THE VEHICLE, THE CONTACT DETERMINED THAT THE FAILURE WAS CAUSED BY A FAILED SOLDER CONNECTING WIRE FOR THE IGNITION SWITCH. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. UPDATED 01/06/2017*CT UPDATED 01/23/17.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 YAMAHA FJR1300- SAN GABRIEL, CA
TL* THE CONTACT OWNS A 2005 YAMAHA FJR1300A. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY STALLED AND FAILED TO RESTART. UPON INSPECTION, THE CONTACT DETERMINED THAT THE FAILURE WAS CAUSED BY A FAILED SOLDER CONNECTING WIRE FOR THE IGNITION SWITCH. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,500. UPDATED 01/06/2017*CT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE