YAMAHA Complaints

TL* THE CONTACT OWNS A 2010 YAMAHA XVS650. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE FRONT END OF THE VEHICLE BECAME FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT END SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 850.

TL* THE CONTACT OWNS A 2011 YAMAHA ZUMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

WHILE RIDING AT ABOUT 60 MPH, GOING UP A MOUNTAIN ROAD, MY MOTORCYCLE SUDDENLY MADE A HORRIBLE SOUND LIKE METAL PARTS GRINDING AND FLYING AROUND INSIDE MY ENGINE. I PULLED OVER AS FAST AS I COULD AND THE BACK TIRE LOCKED UP ON ME AS I DID SO - EVEN WHEN I APPLIED THE CLUTCH. I WAS FORTUNATE NOT TO SKID OUT OF CONTROL AS THE TRAFFIC THERE TRAVELS FAST AND THE ROAD IS A BIT TRECHEROUS. I HAD TO HAVE IT TOWED TO A SHOP.ONCE THEY HAD A CHANCE TO REVIEW THE PROBLEM THEY DISCOVERED THAT THE NUT ON THE MIDDLE DRIVE SHAFT WHERE THE U-JOINT ATTACHES HAD SHEARED OFF RUINING MY TRANSMISSION, SHAFT, ETC... I HAVE BEEN QUOTED AN ESTIMATE OF $3000 TO REPAIR THIS PROBLEM - WITH THE UNDERSTANDING THAT IT COULD JUST HAPPEN AGAIN ON THIS MODEL. WHEN I CALLED YAMAHA ABOUT IT, THEY SAID THERE WERE NO REPORTED ISSUES LIKE THIS ON THAT MODEL. THEY SAID THAT THIS WAS NOT A COMMON PROBLEM. WHEN I INFORMED HER IN THAT IN 5 MINUTES OF LOOKING ON THE INTERNET, I FOUND LITERALLY DOZENS OF PEOPLE COMPLAINING ABOUT THIS EXACT PROBLEM SHE SAID, 'PLEASE HOLD.' I WAITED OVER 20 MINUTES AND SHE NEVER RETURNED. WHEN I CALLED BACK THEY JUST SAID, "SORRY, NO RECALLS ON THIS MODEL AND WOULD NOT HELP FURTHER." *TR

THE DRIVESHAFT STRIPPED WHILE COMING TO A STOP. A DEFECT IN DESIGN. WATER RUSTED THE DRIVESHAFT. *TR

EVER SINCE DAY 1 IT NEVER LIKES TO COLD START ON THE FIRST TRY. STARTS TO CATCH BUT NEVER DOES UNTIL YOU TRY A SECOND TIME. AFTER STARTING, YOU HEAR A LOUD TICK/FLUTTER , I'M GUESSING THE WHOLE CAM CHAIN TENSIONER ISSUE THAT SEEMS TO BE PLAGUING EVERYONE. I JUST RECEIVED THE RECALL FOR THE HEADLIGHT HARNESS TOO SHORT. *TR

TL* THE CONTACT OWNS A 2009 (NA) YAMAHA XVS1100 MOTORCYCLE. WHILE RIDING 70 MPH, THE CONTACT APPLIED THE BRAKES TO AVOID A SCHOOL BUS. THE FRONT SUSPENSION WAS NOT STRONG ENOUGH TO SUPPORT THE CONTACT'S WEIGHT AND HE WAS THROWN 80 FEET IN THE AIR. THE CONTACT SUSTAINED MINOR INJURIES AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

THE FUEL PUMP UNPREDICTABLY STOPS WORKING AND RENDERS THE VEHICLE UNABLE TO MOVE. THE FUEL PUMP CUT OUT ON ME AT A TRAFFIC LIGHT, AND I WAS UNABLE TO RESTART THE SCOOTER. THIS CREATED A VERY DANGEROUS SITUATION FOR ME ON A 3 LANE DIVIDED HIGHWAY. THE FUEL PUMP HAS CUT OUT ON ME IN TRAFFIC MORE THAN 10 TIMES. PROBLEM IS FIXED ONLY BY WAITING. SOMETIMES IT TAKES 15 MINUTES, SOMETIMES IT TAKES 24 HOURS. I WAS UNABLE TO REPLICATE THE PROBLEM AT THE DEALERSHIP, AND YAMAHA REFUSED TO DIAGNOSE THE PROBLEM FOR FREE. I SPOKE WITH YAMAHA CUSTOMER SERVICE AND THEY WERE NOT HELPFUL. I TOLD THEM THAT THEY SHOULD INVESTIGATE THIS ISSUE, AS THIS 2011 YAMAHA ZUMA IS HAVING FUEL PUMP PROBLEMS EXACTLY LIKE THE PROBLEMS THE 2009 MODELS HAD. NO WARNING LIGHT COMES ON, NOR DOES THE ECU SEND AN ERROR CODE, BUT NEVERTHELESS THE FUEL PUMP CANNOT BE HEARD PRESSURIZING THE SYSTEM. *TR

FINAL DRIVE SYSTEM, MID SHAFT THAT HOLDS U-JOINT TO DRIVESHAFT BROKE OFF AT 2ND THREAD POINT AND NUT WITH BROKEN SHAFT FRAGMENT WAS BEING THROWN AROUND BETWEEN THE UJOINT AND DAMAGING BEARINGS AND YOKE. *TR

COULD NOT SEE SPEEDO, SUN LIGHT GLARE ON SPEEDO LENS, UNABLE TO SEE HOW FAST I AM GOING.. NOT SO MUCH A SAFETY ISSUE BUT COME IN HANDY WHEN FOLLOWING STATE LAWS. *TR

THE SPEEDOMETER DISPLAY ON THIS BIKE COMPLETELY WASHES OUT IN THE BRIGHT SUN MAKING IT HARD TO SEE THE SPEED YOU ARE TRAVELING. WITH ADDITION IN NOT BEING ABLE TO READ THE SPEEDOMETER YOU HAVE ISSUES SEEING ANY INDICATOR LIGHT (BLINKER, FUEL LIGHT ETC..) THIS COMPLAINT COMES FROM ALL YAMAHA BOLT OWNERS. *TR