CUES, INC. IS RECALLING CERTAIN MODEL YEAR 2007-2009 SERVICE VEHICLES BUILT ON VARIOUS CHASSIS EQUIPPED

Nov 19, 2009 — Recall Campaign #09V456000

CUES, INC. IS RECALLING CERTAIN MODEL YEAR 2007-2009 SERVICE VEHICLES BUILT ON VARIOUS CHASSIS EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.

The recall was influenced by the manufacturer with about 269 units affected.

See recall notice

NHTSA Safety Recall Notice

09V456000

Manufacturer:	WORKHORSE CUSTOM CHASSIS
Recall date:	November 19, 2009
NHTSA Campaign #:	09V456000
Units affected:	269

Description:: CUES, INC. IS RECALLING CERTAIN MODEL YEAR 2007-2009 SERVICE VEHICLES BUILT ON VARIOUS CHASSIS EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.
Consequeces:: THIS DEFECT COULD RESULT IN A FIRE.
Corrective action:: CUES IS WORKING WITH CARRIER TO REMEDY THE AFFECTED VEHICLES. REPAIRS WILL BE MADE BY CARRIER FREE OF CHARGE. PLEASE SEE CARRIER'S DEFECT REPORT 09E-053. THE SAFETY RECALL BEGAN ON JANUARY 5, 2010. OWNERS MAY CONTACT CARRIER AT 1-877-584-7059 OR CUES AT 1-407-849-0190.
Notes:: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

Affects the following:

2007 CHEVROLET C6500 Complaints
THE TRUCK BEGAN TO MISFIRE, AND WHITE SMOKE NEGATIVE TO FLOW AS I LOST POWER ON THE INTERSTATE. THE TRUCK GAVE NO WARRANTY JUST SHUT OFF. THIS SAME ISSUE HAS HAPPENED TO ME FOUR TIMES LAST TWO YEARS, EACH TIME INJECTORS HAS BEEN REPLACED BUT ISSUE REMAINS. I HAVE BROUGHT ALL INJECTORS ALL FOUR TIMES FROM DEALER BUT ISSUE STILL COMES. THIS REPAIR EACH HAS BEEN INJECTORS, MY RESEARCH SHOWS GM AND BOSCHAVE KNOWS OF ISSUE BUT HAS REFUSED TO CORRECT THIS ISSUE.;
2007 CHEVROLET SILVERADO 3500 Complaints
The contact owned a 2007 Chevrolet Silverado. The contact stated that while driving at 65 MPH, the contact noticed smoking coming from the under the front vehicle. The contact mention he pulled over the right side of the road, turned the vehicle off and then exited the vehicle and opened the hood of the vehicle and noticed flames coming from the back of the engine. No injuries were sustained. No medical attention. The contact dialed 911 and there no police report filed. The fire department extinguished the fire. The vehicle was not destroyed. The vehicle was towed to a local tow lot. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 377,000.;
2007 FORD E-350 Complaints
AS I AM DRIVING SPESIFICLY ON EXPRESS WAY ALL GAGES SHUT DOWN FOR FEW SECONDS AND IN SOME CASES UP TO 2 TO 5 MINUTES, THE LONGER TIME DOES NOT OCURE VERY OFTEN, THIS HAPPENS 2 TO 4 TIMES IN A 1.I/2 HOURS OF DRIVING, SOME TIMES LESS LIKE ONE TIME ONLY. ALSO WHEN THIS HAPPEN THE POWER ON THE WINDOWS DIES AND SO THE RADIO.;
2007 FREIGHTLINER SPRINTER Complaints
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 (NA) FREIGHTLINER SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V379000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ IN KNOXVILLE, TENNESSEE WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *TR;