Vehicle & Related Complaints
Updated: - Consumer Automotive Complaints – All safety-related defect complaints received by NHTSA since January 1, 1995. Find your vehicle below and see what complaints have been previously filed with the NHTSA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2024 VOLKSWAGEN TIGUAN- Queens, NY
2024 Volkswagen Tiguan R-Line stalls completely while driving at local speeds with no warning. The vehicle has been to the dealership 4 times for the exact same safety issue. The dealership On The First 3 Attempts has changed the throttle body, start-stop mechanism, and battery, but cannot fix or diagnose the stalling. Now The Car Is Again In The Shop For The 4th Time And I’m Still Waiting For A Answer The Car Has Been Sitting In The Shop Since September 21st and No Answer Yet From Dealership The Car Is Still There and This is a severe, life-threatening defect that occurs while transporting children."
Source: NHTSA WEB SITE -
2023 TOYOTA TUNDRA- Metairie, LA
Toyota is taking way too long to address this problem. 3 years is to long. 1Unrepaired Recalls associated with this VIN May 15, 2025 Manufacturer Recall Number25TB06 NHTSA Recall Number25V322 Recall StatusRecall Incomplete, remedy not yet available Summary Due to moisture accumulation over time, both reverse lamps on the subject vehicles can stop working. If this occurs, the driver’s view to the rear can be limited when backing during low ambient light conditions, and there may be no indication to others that the vehicle is operating in reverse. This can increase the risk of a crash. Safety Risk If this occurs, the driver’s view to the rear can be limited when backing during low ambient light conditions, and there may be no indication to others that the vehicle is operating in reverse. This can increase the risk of a crash.
Source: NHTSA WEB SITE -
2018 ALFA ROMEO GIULIA- Sacramento, CA
Vehicle: 2018 Alfa Romeo Giulia, VIN [XXX] Recall: NHTSA 25V-586 (FCA/Stellantis Recall 93C): Fuel Delivery Module / fuel pump I received FCA's safety recall notice for recall 93C. It states the fuel pump can fail and cause a loss of drive power, which can cause a crash without warning. The notice tells me to schedule the free repair with an authorized Alfa Romeo dealer, but the remedy is not available to me in practice. I contacted every authorized dealer in my area, all 1.5 to 2+ hours from my home: •Livermore Alfa Romeo, Livermore, CA: 21 customers ahead of me, no date given. •Alfa Romeo of San Jose, San Jose, CA: 12 customers ahead, about a 4-month wait. •Alfa Romeo of Marin, San Rafael, CA: no parts available. I contacted Alfa Romeo Premium Care (case number [XXX]), and they referred me back to the dealers. FCA has offered no interim fix, no loaner or rental, and no firm repair date. I have to keep driving a vehicle with an acknowledged loss-of-power defect for up to 4 months. I am asking NHTSA to review whether FCA is supplying enough remedy parts and dealer capacity for recall 25V-586, and whether owners facing long delays should be given alternate transportation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2013 HYUNDAI VELOSTER- Mission, TX
My 2013 Hyundai Veloster caught fire spontaneously while it was turned off and parked in my garage. The fire originated in the engine compartment, specifically around the ABS module area. The vehicle has an open and incomplete safety recall for this exact issue (Recall 251 / NHTSA Campaign 23V-651000). The Mission Fire Department responded to the scene to extinguish the fire
Source: NHTSA WEB SITE -
2021 HONDA ACCORD- channelview, TX
Vehicle infotaiment screen glitches and therefore is not making user access all car warnings ans switches screen during driving specially if using the navigation feature.
Source: NHTSA WEB SITE -
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2013 KIA SOUL- Katy, TX
While driving my 2013 Kia Soul 1.6L GDI on the highway, the vehicle suddenly lost significant engine power and the Check Engine Light began flashing. The sudden loss of power at highway speed created a safety concern because I could no longer maintain normal highway speed with surrounding traffic. I exited the highway and drove home at reduced speed while the Check Engine Light continued flashing. Christian Brothers Automotive inspected the vehicle. Their diagnostic scan identified a pending P1326 code. The technician rechecked the knock sensor that had previously been replaced in July 2026 and confirmed that the sensor was functioning properly. After the engine reached operating temperature, the technician heard an abnormal internal engine knocking noise. Further testing determined that the noise was originating inside the engine, and Christian Brothers concluded that the engine requires replacement. The vehicle was subsequently taken to an authorized Kia dealership in Rosenberg, Texas and has been available for inspection. Kia declined engine replacement because the vehicle exceeds the mileage limit of its extended engine warranty. Kia also denied my request for goodwill assistance. Prior to this failure, the vehicle had experienced a knock-sensor-related issue that was repaired in July 2026. At the time of the highway incident, the significant symptoms were sudden loss of power and a continuously flashing Check Engine Light. I am concerned that the P1326 code, internal engine knock, flashing Check Engine Light and sudden loss of power may be associated with a connecting-rod-bearing/KSDS-related engine failure. I am reporting this because the sudden loss of engine power occurred while traveling at highway speed and could have resulted in a collision.
Source: NHTSA WEB SITE -
2026 TESLA MODEL Y- San Ramon, CA
On [XXX], at approximately [XXX] PDT, I was parked in a parking lot in my 2026 Tesla Model Y (VIN: [XXX], approx. 9,416 miles). I engaged Full Self-Driving (Supervised) from a standstill. Without any manual steering input from me, the vehicle initiated a sudden sharp left turn on its own and struck a metal pole, causing approximately $12,000 in damage to the rear and quarter panels. No injuries occurred. The failed component is the FSD (Supervised) steering system. The vehicle was repaired at a Tesla collision center in September 2026 and is my daily driver; it is not available for extended physical inspection. All incident evidence — vehicle telemetry, Tesla privacy data logs, dashcam video, and collision center repair records — is preserved and available on request. My safety and the safety of others were put at risk because the vehicle executed an uncommanded sharp turn in a parking lot — an environment shared with pedestrians. Had a person been in the vehicle's path during the sudden maneuver, it could have caused serious injury. There was no opportunity to anticipate it. The problem has not been reproduced or confirmed by a dealer or independent service center. I reported the incident to Tesla's vehicle safety team via a service log report; after 40+ days I have received no substantive response and no diagnosis beyond an offer to request my own data through the privacy portal. The vehicle was repaired at a Tesla collision center (body work only, no FSD diagnosis) and assessed by Tesla Insurance for the claim, which was classified at-fault to the driver. No police report was filed. There were no warning lamps, messages, alerts, or other symptoms before or during the failure. The FSD engaged icon (blue steering wheel) remained displayed throughout the maneuver, and the dashcam recording shows a visible jolt at impact. Vehicle telemetry obtained from Tesla shows: driver-assist state changed to "Enabled" at [XXX] and back to "Standby" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.
Source: NHTSA WEB SITE -
2026 RAM 1500- Helena, MT
The primary failures involve the central electrical system, computer module architecture, and the Advanced Driver Assistance Systems (ADAS), specifically the automatic rear backup braking. The 2026 Ram 1500 Laramie is currently parked at Lithia Ram in Helena, MT, and remains available for a complete inspection upon request. My safety, my wife's safety, and the lives of others have been put in extreme jeopardy. The truck suffered a terrifying, complete electrical and powertrain blackout directly in the middle of a highly dangerous, busy traffic intersection (Malfunction Junction). I was forced to activate my hazard lights and coast blindly through cross-traffic with zero steering control. The truck has also randomly stalled in parking lots. Furthermore, the computer system experiences severe glitches; the dashboard display repeatedly instructs me to push the start button to start the vehicle, even though the engine is already actively running. Additionally, the reverse backup braking system glitches, causing the rear brakes to randomly engage and violently jerk the truck when no hazard is present. The vehicle was towed to the dealership following the near-fatal intersection failure. The truck has had ongoing computer issues since August 2026. While remote, over-the-air software updates appeared on the center screen claiming to fix the vehicle, they failed to resolve the underlying defects. Despite the towing history and ongoing electrical glitches, the service department at Lithia Ram in Helena claims they "cannot replicate" the defects. No independent, manufacturer, or police inspections have occurred yet; the local dealer has only performed basic diagnostics and is actively refusing to investigate deeper or provide alternative transportation. The safety failures and computer errors happen completely at random with zero advance warning. This is the second truck with the same issues. Lithia transferred me into the Laramie from a 2026 Rebel that died on interstate.
Source: NHTSA WEB SITE -
2014 HYUNDAI SONATA- Woods Cross, UT
I was driving on the freeway about 100 miles outside of Boise, ID when the vehicle went into limp mode and a flashing check engine light came on. I had it towed to the Hyundai dealership in Boise where they ran a diagnostic check and it came back with a P1326 code, which is the issue related to the engine/ball bearings. They said it passed the bearing clearance test (BCT) so they updated the software and gave the car back. I picked it up a week later and while driving it from Boise to Salt Lake City (where I live), it went into limp mode again with a flashing check engine light. This happened about 100 miles north of Salt Lake City. I had it towed to a dealership in Murray. They indicated it passed the BCT again, but they replaced the knock sensor and did an oil change and gave the car back. I picked it up, and the next day, while on the freeway, the same thing happened again. I took it back to the dealership. They indicated the knock sensors they just installed the day before needed to be updated, so they updated the software for the knock sensors. I just picked it up, and within 45 seconds of being on the freeway, it went right back into limp mode with the flashing check engine light. This has happened 4 times now, on the freeway forcing me to immediately get over, and I have almost gotten into two separate accidents because of this. Hyundai says they will not replace the engine because it keeps passing the BCT. The vehicle is not safe to drive and it is likely causing irreparable damage to the other systems of the car.
Source: NHTSA WEB SITE -
2026 GMC SIERRA 1500- San Antonio, TX
On September 29, 2026, I was driving my GMC Sierra 1500 on the highway at approximately 15 mph due to construction when the truck suddenly lost acceleration. Engine warning messages appeared, the vehicle automatically shifted into neutral, and the engine completely shut off while I was driving. A message instructed me to restart the engine. I attempted to restart it, and the truck eventually turned back on, although it was difficult to start. I was able to carefully drive the vehicle home. This was extremely concerning because the sudden loss of propulsion and engine shutdown occurred while I was on a highway and could have caused a serious accident, especially at normal highway speeds or in heavier traffic. I took the truck to Cavender GMC on September 30, 2026, for inspection and diagnosis. Still pending on results. I am especially concerned because there are ongoing NHTSA investigations, consumer complaints, and litigation involving certain General Motors vehicles and reported engine failures that can result in sudden loss of propulsion. Some reported incidents involving GMC Sierra 1500 vehicles describe symptoms similar to what happened to my truck, including loss of acceleration, shifting into neutral, engine shutdown, warning messages, and the need to restart the vehicle. I understand that my truck may not necessarily be affected by the same issue or included in any lawsuit. However, because of the similarities, I am requesting that GMC and Cavender GMC thoroughly investigate whether this incident is related to any known engine, powertrain, electrical, software, or safety issue affecting this vehicle. I am requesting that the underlying cause be identified and properly repaired before the vehicle is considered safe to return to service. My primary concern is safety, and I need confidence that the truck will not unexpectedly lose propulsion, shift into neutral, or shut off again while I am driving.
Source: NHTSA WEB SITE