Vehicle & Related Complaints

Updated: - Consumer Automotive Complaints – All safety-related defect complaints received by NHTSA since January 1, 1995. Find your vehicle below and see what complaints have been previously filed with the NHTSA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 HONDA CR-V
    - AZUSA, CA

    The Electric Power Steering (EPS) rack failed internally, causing heavy, sticky, and stiff steering accompanied by noise during turns, particularly when making small corrections at freeway speeds. The defect directly put safety at risk by impairing steering control, leading the inspecting authorized Honda dealership technician (Tech #3129) to officially document that the vehicle is "not safe to drive". Both the vehicle and the failing EPS assembly remain unrepaired. The issue was apparent after 4 wheel alignment performed by the dealership on 9/28/2026. ?The steering issue was fully reproduced and confirmed during a test drive and diagnostic procedure by the Honda dealership service department. No dashboard warning lights or error messages appeared prior to or during the failure; the symptoms were entirely physical.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - Metairie, LA

    I parked my car in the driveway and about 10 min later my car just ignited into flames from underneath the vehicle by the gas tank and i have video from 3 different angles on my security cams that show when i parked the vehicle there was no fire or flames or smoke and about 8 min later you can see a single flame just ignite under the car, and watch it spread and the location of the flame is in back driverside by gas cap and tank

    Source: NHTSA WEB SITE
  • 2018 FORD F-150
    - Saint Paul, MN

    2018 Ford F-150 5.0L with 10R80 10-speed transmission, approximately 86,000 miles. The transmission began exhibiting abnormal shifting, including missed shifts and loss of propulsion. On multiple occasions while traveling approximately 60 mph, the vehicle suddenly lost power/propulsion. During these events, the gear indicator changed from 10th to 1st and engine RPM appeared to increase. I do not believe the transmission physically engaged 1st gear; the actual gear engaged is UNKNOWN. The unexpected loss of propulsion at highway speed created a safety concern because the vehicle would not respond normally to accelerator input while traveling with traffic. The transmission also malfunctioned when accelerating from a stop. It would sometimes have difficulty shifting through approximately 3rd, 4th, and 5th gears and lose propulsion for approximately 3–5 seconds. I would release and reapply the accelerator trying to get the transmission to engage a gear. This could be particularly dangerous when entering or crossing traffic. An independent transmission shop inspected the vehicle and documented codes P0732, P0734, and P07F7. The shop found the transmission fluid full but dark and diagnosed an internal transmission failure requiring replacement. The transmission was replaced on October 5, 2026. To my knowledge, the original transmission was not disassembled, and the exact internal failure is UNKNOWN. The vehicle was not inspected by Ford. There was no crash or injury.

    Source: NHTSA WEB SITE
  • 2018 FORD F-350 SD
    - Beverly Hills, FL

    Going 60 to 70 miles per hour on I81 front end experienced uncontrollable wobbling not able to control truck had to slow down to stop vibrations. Occurred 3 times in a row almost rear ended by tractor trailer trucks as they could not tell we were having problems as we slowed down. Placing our flashing lights on was not enough notice to the large trucks

    Source: NHTSA WEB SITE
  • 2021 HYUNDAI KONA
    - Phoenix, AZ

    All 4 fuel injectors failed. They were replaced but the check engine light came back on. Crank shaft sensor was then replaced and now the check engine light is back on. Driving the car waiting for something to fail is not safe

    Source: NHTSA WEB SITE
  • 2022 VOLKSWAGEN TAOS
    - Paramus, NJ

    While driving a 2022 Volkswagen Taos at about 25 mph on a straight, level two-lane road in a 25 mph zone, the vehicle moved left across the center line and struck an oncoming vehicle front-left corner to front-left corner. The driver reported hearing a loud pop before the vehicle moved left. COMPONENT: Left-front steering linkage. Scene photographs taken before towing show the two front wheels pointed in opposite directions, with the left front wheel turned well beyond the steering system's physical lock, which cannot occur with an intact linkage. The insurer's appraiser documented damage to the left-front inner tie rod, steering knuckle, lower control arm, wheel hub, and drive axle. The left front tire sidewall is torn and the rim is damaged. The vehicle and all components are preserved in post-crash condition and available for inspection. EVENT DATA: A Bosch CDR download of the airbag control module by an independent forensic engineering firm recorded the five seconds before impact: steering wheel angle within 4 degrees of center throughout and 0 degrees at the final sample; speed 24.2 to 24.9 mph; steady light throttle; no braking; no ABS activity. The vehicle was not steered across the center line. WARNINGS: None. A full-system diagnostic scan the day after the crash found no stored fault codes in the steering, brake, or airbag modules. No warning lamps or messages appeared before the incident. INSPECTIONS: Police responded and filed a report; no summons was issued. The other driver told police the vehicle "suddenly veered left." The insurer's appraiser inspected the vehicle. An independent forensic firm downloaded the event data recorder. Neither the manufacturer nor a dealer has inspected the vehicle. SAFETY RISK: Loss of directional control at road speed caused a head-on-type collision with an oncoming vehicle, in which airbags deployed. Cause of the linkage separation is under investigation; it is unknown whether it preceded or resulted from impact.

    Source: NHTSA WEB SITE
  • 2024 CHRYSLER PACIFICA
    - Fountain, CO

    Car completely powered off , abs replaced, transmission shifter , replaced batteries once and now the aux battery again, car not even 3 years old. Safety issue when vehicle is just dying while in motion

    Source: NHTSA WEB SITE
  • 2021 CADILLAC ESCALADE ESV
    - Duluth, GA

    I was driving down the interstate going 80 miles an hour and my engine completely shut off. I had to cross four lanes of traffic, on an interstate where the speed limit is 75 miles an hour, to get over on the shoulder while my car was able to accelerate. It was traumatizing and extremely dangerous and a miracle that a wreck was not caused. Engine would not start up after that.

    Source: NHTSA WEB SITE
  • 2022 HONDA ACCORD
    - Fate, TX

    While driving my Honda on a highway at approximately 65 mph after rainfall, I experienced a serious and potentially life-threatening safety failure. Without warning, the steering wheel suddenly became locked/restricted, making it extremely difficult to control the vehicle. At the same time, numerous warning lights and safety-system warnings appeared, including: - Brake system warning - Electric Power Steering (EPS) warning - Vehicle Stability Assist warning - Hill Start Assist warning - Adaptive Cruise Control warning - Lane Keeping Assist warning - Collision Mitigation Braking System warning - Road Departure Mitigation warning This incident occurred while I was traveling approximately 65 mph on the highway and nearly caused me to lose control and crash. The sudden loss/restriction of steering control combined with the simultaneous failure or disabling of multiple driver-assistance and safety systems created an extremely dangerous situation. The fact that this occurred after driving in rainy/wet conditions is also concerning. I have researched this issue online and found numerous reports from other Honda owners describing similar warning lights, steering/electric power steering problems, and multiple safety-system failures, particularly involving Honda Accord vehicles. I am extremely concerned that this may represent a recurring safety-related defect rather than an isolated incident. A steering system that can suddenly become locked or severely restricted while a vehicle is traveling at highway speed presents a serious risk of a crash, injury, or loss of life. I respectfully request that NHTSA investigate this issue, review complaints involving similar Honda vehicles, and determine whether there is a common defect involving the electric power steering system, electrical system, water intrusion, or communication between the vehicle's safety-control modules. This problem needs to be investigated before someone is seriously injured or killed.Best regards.

    Source: NHTSA WEB SITE
  • 2024 HONDA PROLOGUE
    - Mount Pocono, PA

    While backing up the car abruptly stops Back up. This happens a couple of times when it was slightly raining also when there was nothing behind my vehicle. Honda sent me notification of a backup camera recall. When I took my car for the recall and inspection, I was told the part is on back order. I then got an email from EVGO stating the following: Thu, Oct 1 at 10:43 PM EVgo Fast Charging Hi [XXX], We've revised our EVgo Terms of Service and Privacy Policy. The updated documents take effect on October 15, 2026. Here's a summary of the key changes: Vehicle safety, recalls, and insurance: We’ve added clarification on what equipment is allowed to be used on our charging network. If your vehicle has an open, unresolved NHTSA recall on its charging system, battery, or electrical components, you may not charge on the EVgo network until the recall has been addressed. To use EVgo charging services, you must maintain automobile liability insurance in accordance with the laws of your state. Accessing charging services: We’ve added information about your responsibilities when accessing our charging services and clarification on access methods and charging locations that are owned or managed by third parties. Subscriptions and autorenewal: We’ve added additional disclosures about how we manage subscription plans and how you can cancel. Dispute resolution improvements: We’ve added a mandatory pre-arbitration dispute resolution procedure. Arbitration is now conducted remotely by default, or if applicable, in your state of residence. EVgo will cover all arbitration fees beyond the initial filing fee. You may opt out of arbitration entirely or reject changes to the arbitration provision by contacting us and following the instructions in Section 15 of the Terms of Service. Safety monitoring at charging stations: For safety and that Also I wont be able to charge at a EVgo charging station starting on 10/15/2026. My dealership and service is Ray Price Honda Stroudsburg PA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF

    Source: NHTSA WEB SITE