2026 SUBARU OUTBACK Complaints

Incident Summary: On August 23, 2026, a multi-occupant injury event occurred during routine city braking due to an inherent occupant packaging design defect in the vehicle’s front seating and sun visor layout. The vehicle exhibits a static seat-to-visor clearance of 79 cm versus a standard median adult sitting height of 95 cm, result of negative 16cm headroom clearance. During normal city deceleration (0.2g–0.4g), seatbelt inertia reels remain unlatched under FMVSS 209 tolerances, allowing normal forward upper-torso pitch. This causes adult occupants' foreheads to strike the lower edge of the stowed sun visor, resulting in head impacts, neck strain, and concussion symptoms. A service representative at Capitol Subaru personally observed the hazard during intake. Subaru Quality Assurance inspected the vehicle but closed the file by relate it to quality issue as claiming no "part manufacturing defects" exist, while ignoring the negative physical clearance envelope as saftey issue. Subaru's recommended workaround—sliding the seat back and make seat lean backward—does not eliminate visor contact during forward torso pitch and severely compromises rear-cabin legroom, causing physical leg entrapment and impact injuries to rear passengers during this same deceleration event. On the driver side, sliding rearward prevents safe operational reach to the brake and accelerator pedals, even with these saftey issue highlighted to Subaru, they keep insist to slide seat back to clear the sunvisor even with been notified multiple times that doing so, the driver cannot press the pedal and sterring wheel or reach to the control panel.

I'm new to this automotive technology. When I was introduced to the car, one of the "features" indicated was the ability to sense and slow down for curves, if the system sensed the need, when operating under the cruise control option. In testing my different options of my new car, I was using the cruise control on a 65 mph road in TX set to 60 mph. As I entered the curve the car did not slow down. This was a surprise to me. I contacted a Subaru dealer about this. I was told that my trim level did not have this "option". Before I contacted the dealer I did look in the Subaru EyeSight Drivers Assist Technology Owners Manual. On pages 280 and 281 of this manual in the Cruise Control, Pre-curve Speed Control*, ON/OFF. The *note is "if equipped". My car is not equipped. I was not informed or cautioned about this when I went through the delivery process. I did not know I did not have this feature. My complaint is this. If the car is equipped to assist steering when in cruise control, for safety, all models should come standard with the Pre-curve Speed Control. It only takes one instant for a new driver to loose control if expecting this feature to be present. I am an experienced driver. I was able to take corrective action to avoid trouble. But, I did anticipate the car to slow and was startled when it did not.

The driver’s side mirror vibrates excessively at speeds above 20 mph, causing the reflected image to become blurry and difficult to focus. This creates a safety hazard during lane changes and especially at night, when blurred headlight/taillight reflections make it hard to judge the distance and speed of approaching vehicles. I brought this to the dealership’s attention and was told the vibration is normal, but I believe this significantly impairs the mirror’s intended safety function under real driving conditions.

I was in an automatic car wash, approaching the end of the tunnel. The car was running but in neutral. I put my foot on the brake pedal and shifted into drive. As I moved the shifter, I heard a scraping sound followed by a clink sound, then the car surged forward and accelerated toward a stone wall directly ahead. I turned hard right as I hit and held the brakes. I missed the wall but hit a pickup truck that was coming up the drive. My car hit the left front fender of the truck with my left front fender. The truck, which appears to have been "lifted" rode over the top of my fender and both vehicles scraped down the left side of each other. I finally got the car stopped some distance beyond the truck. Both vehicles had to be towed away from the scene. My car is currently in the Caliber repair shop with nearly $23,000 damage. The Knox County Sheriff's office responded but they did not file a report as the incident took place on private property. Even so, the Deputy did interview both drivers and several witnesses in front of his body camera. I understand those videos are maintained at the Sheriff's office.

I have a Suburu Outback 2026.. I was driving 30 mph on a country highway in Monroe, Michigan when my sun roof tempered glass window exploded upward... it sounded like a shotgun went off in my car… the Suburu warranty claim was rejected… they determined it as “outside influence”… that caused my Sun roof window to implode… if this had happened on a highway, it may have caused a serious injury accident. Since that time, I have researched to see if other people have experienced similar incidents.. it appears that sun roof spontaneous explosions are not uncommon. This is why I am reaching out to you.

When driving in the rain, the vehicle flashed a collision warning indicator and applied the brakes as if there was an imminent collision with an object ahead, but the street ahead was completely empty - no vehicles or other objects that would warrant deploying the pre-collision braking system were present. If there were a vehicle behind me at the time, it is likely that their safety would have been put at risk when my vehicle suddenly started braking strongly for no apparent reason. The vehicle has been inspected by a Subaru dealership, who could not identify any issue. The dealer attempted to apply a software update to the EyeSight camera system that controls pre-collision braking, but was unable to apply the update. It is my belief that the camera-based EyeSight system interpreted rain on the windscreen as an obstacle and erroneously deployed pre-collision braking when there was no actual hazard ahead.

I am reporting a severe saftey and crash-compatibility defect on the front passenger side of the 2026 Subaru Outback Premium trim. This vehicle is equipped with a fixed-height passenger seat that is positioned unsafely high relative to the headliner and sun visor assembly. Because the seat height cannot be lowered, an adult passenger of average height sits with their head in immediate proximity to the sun visor. Under standard deployment of the vehicle brakes, forward occupant kinematics cause the passenger’s forehead to travel collide into the rigid, unyielding lower edge of the sun visor, which act as a hard/sharp parts cut the forehead and twisting the neck seriously. During a recent braking event, this lack of structural clearance caused a direct head-strike incident. The occupant’s forehead collided with the sharp bottom edge of the visor, acting as a blunt knife edge that resulted in a laceration to the forehead and a hyper-extension strain injury to the neck. This is a critical design failure where occupant safety clearance envelope was poorly designed for this elevated fixed-seat configuration. In a high-speed collision, this layout poses an imminent risk of severe facial trauma, skull fractures, or catastrophic cervical spine injuries from the visor before the seatbelt pre-tensioner can fully lock. This requires immediate investigation and a mandatory safety recall to provide height-adjustable/lower seat frames to affected vehicles.

DRIVING ON RTE 81 SOUTH IN THE AREA OF WILKES - BARRE WHEN ALL OF THE SUDDEN MY ENTIRE DASH ELECTRICAL SYSTEM WENT COMPLETELY BLACK, NOTHINGWAS SHOWING, NO GAS, NO SPEED OMETER, DATE,TIME , BLINKERS, LANE CHANGE ETC. AND THE NAVIGATION SCREEN TURNED LIME GREE. ABOUT 30 SECONDS LATER THE LIME GREEN TURNED BLACK. I HAD NO ELECTRONICS AT ALL. I WAS IN THE MIDDLE LANE DOING 55-65 AND COULD NOT SIGNAL TO PULL OVER. ABOUT 2-3 MINUTES (FELT LIKE AN ETERNITY) WENT BY AND ALL OF A SUDDEN EVERYTHING RE-APPEARED. NOTE, THE CAR DID NOT TURN OFF. I PULLED OVER, TURNED CAR OFF, WAITED A COUPLE OF MINUTES AND STARTED THE CAR AND IT NEVER DID IT AGAIN.

The seatbelts in the back row when uses occasionally lock up, when driver is not hitting the breaks and it let go, then as you try to loosen the seat belt it, it retracts more and more tightening more and more to the point that it feels like there is a rope going through your neck, the only way to make seat belt loosen is to completely take it off let it fully go back to place then put it back on again. This is an intermittent issue and it does not happen every time. But it does happen often enough that once my back seat passengers had to ride without seatbelts because of it

HVAC system heating to dangerous levels and still radiating heat into the cabin even after HVAC system was turned off. To mitigate, direction was changed to feet. Temperatures of over 100 degrees F were observed for sustained periods. Issue is intermittent, however it was reproduced consistently when it was cold outside (cold being cooler than 55 degrees F). I set the temperature to 65 degrees F with the AC on and recirculate, however it didn't make a difference. When this bug happens, it puts out a lot of heat and the only way to get it to cool is to drop it to the lowest cool setting ~60 degrees. I took it in 3 times to the dealer and they said they were unable to reproduce the issue, and while it has been intermittent, I was able to frequently reproduce the issue when it was cold outside, including yesterday, 04/19/26. It does not appear to happen when it's warm outside, although it hasn't been consistently warm to be able to conclude that at this point. What is certain is that the system does not appear to be functioning as designed (which is what both the dealer and Subaru of America (SoA) claim, SoA just restating the dealer's comments). Both LaFontaine Subaru of Commerce Township, Michigan and Subaru of America have at this point ignored the issue despite me bringing it up consistently.