2021 VOLKSWAGEN ID.4 Complaints

Faulty sensor under passenger seat will cause the airbags to go off while someone is in the passenger seat, buckled. Will go on and off intermittently. Alert on dash will illuminate and overhead notification of passenger airbag shutting off flashes.

After periods of rain or driving in wet conditions, when parking on an incline, the vehicle will not release the automatic parking brake without hard physical input to the accelerator causing a loud bang from the rear axle - this has happened numerous times over the past year

The vehicle developed a charging/electrical/high-voltage battery problem. Level 3 charging stopped first, then charging later stopped on all levels. The vehicle was taken to an authorized Volkswagen dealer on 08/06/2026. The dealer referenced high-voltage battery/module and charging-system issues, including fault/code information involving P0BBD00 / J840 / 008C and campaign/action history involving 93P7 / 97ZZ. The dealer quoted a very expensive repair involving a high-voltage battery/module condition and charging-system components. The unresolved safety concern is that the dealer/manufacturer have not provided a clear written answer on whether the vehicle can be safely charged, operated, towed, released, or repaired elsewhere while the high-voltage battery/module condition remains unresolved. They also have not clearly answered whether the charge-door / charge-port / connector-lock / socket / AX4-J1050 issue is separate from the high-voltage battery/module condition or whether it caused or contributed to the no-charge condition. The underlying diagnostic output, measured values, DTC/freeze-frame data, campaign/action history, technician notes, and written safety/repair-path explanation have been requested but not provided in the form requested. I am concerned the vehicle may have an unresolved high-voltage battery or charging-system defect and that prior/current campaign handling may be relevant.

The infotainment screen and heads up display screen are constantly going black and rebooting, causing a loss of the speedometer for up to a minute at a time. Occasionally, the entire vehicle loses power and the accelerator does not work for a few seconds. The shop says it is the 5F control module, which was described by the dealership as handling one half of the high voltage current, as well as controlling the infotainment screen. If this module is responsible for half of the high voltage current, I don't understand why they claim it is not covered by the 8 year/80,000 warranty on the high voltage battery and related components.

On board navigation has been lost since 1/26/2024 and shows me driving across lakes, rivers or 300 miles away from where my current location is. VW has continued to blamed Verizon wireless but that excuse is tired now 2.5 years later. This issue breaks the speed limit sign display so I have seen it showing a 70 MPH speed limit on a 25 MPH residential road or a 25 MPH speed limit on a 70 MPH freeway. Not to mention it is entirely useless if you get lost where you don't have poor cell service which did happen to me once back when this problem started. The Verizon blame is tired.

2nd time in under a month where the entire display system has gone blank while driving (this time at a slower speed but still to the point where speed, vehicle info, displays, etc all went black) - this is a serious safety issue when you lose all vehicle information while driving. This requires a recall for a fix asap before someone is seriously injured.

In the process of parking, vehicle was stopped in the parking spot and vehicle suddenly accelerated to a high speed and crashed into a brick column. Air bags did go off. The warning sound and diagram that indicates you may have gotten too close to the curb in front did not go off. Police were called and inspected the vehicle before it was towed.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact stated that the infotainment system glitched and turn off intermittently causing the safety information and systems to become inoperable. The contact received notification of software update for the infotainment system. The dealer was contacted and confirmed that parts for NHTSA Campaign Number: 24V651000 (Structure) was not yet available. The dealer informed the contact that the software update would be performed over-the-air. The vehicle was not repaired. The manufacturer was made aware of the issues and referred the contact back to the dealer for assistance. The approximate failure mileage was 67,000.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the infotainment system glitched and turn off intermittently and the safety information and systems were inoperable. The contact received notification a software update for the infotainment system. The dealer was contacted and confirmed that parts to do the recall repair for NHTSA Campaign Number: 24V651000 (Structure) was not yet available. The dealer also informed the contact that the software update would be performed over the air. No repair was performed. The manufacturer was made aware of the issues and referred the contact back to the dealer for assistance. The approximate failure mileage was 67,000.

While stopped at traffic light, and with foot depressing brake pedal, vehicle started to move forward on its own. Foot was fully depressed on brake and vehicle still rolled forward, almost causing accident. Extremely dangerous and seems to be a very common issue with this vehicle.