BRITAX ADVOCATE CLICKTIGHT Complaints

BRITAX ADVOCATE CLICKTIGHT TIGHTENING STRAPS CONTINUE TO LOOSEN AFTER IMPLEMENTATION OF RECALL.

I HAVE A BRITAX ADVOCATE CLICKTIGHT. THE STRAPS TIGHTEN UNEVENLY, IT DOESN'T ALWAYS "CLICK" WHEN TIGHT AND MANY TIMES I HEAR A RANDOM CLICK ONCE I'VE STARTED DRIVING.

BRITAX BOULEVARD CLICKTIGHT, MANUFACTURED APRIL 2015. HARNESS STRAPS UNEVEN. EVERY TIME IT IS LOOSENED AND TIGHTENED THE STRAPS ARE UNEVEN. ATTEMPTED TO READJUST AND FIGURE OUT THE ISSUE WITH THE MANUAL AND STILL COULD NOT GET THE HARNESS STRAPS TO STAY EVEN. CONTACTED BRITAX AND A REPRESENTATIVE TALKED ME THROUGH READJUSTING THE HARNESS ON THE SPLITTER PLATE (AS DONE PRIOR TO THE CALL), THEY ALSO HAD ME UNDO THE STRAPS IN THE FRONT OF THE SEAT WHERE THEY ARE WRAPPED AROUND THE BAR AND ATTACHED TO THE HOOK SO THAT IT WAS AT FULL EXTENSION (THIS DID NOT MAKE A DIFFERENCE). IT SEEMS THE SPLITTER PLATE IS COMING THROUGH TOO FAR INTO WHERE THE STRAPS ARE COMING THROUGH, MAKING ONE HARNESS LONGER THAN THE OTHER AND CAUSING THE HARNESS' TO NOT BE EVEN ON MY CHILD'S SHOULDERS. IN ORDER TO HAVE THEM TIGHT WHEN EVEN, ONE STRAP HAS TO BE DIGGING INTO ONE SHOULDER WHEN THE OTHER IS LOOSE. BRITAX OFFERED TO REPLACE THE SEAT BUT HAS YET TO SEND ME A NEW ONE SO I AM UNSURE IF THIS WILL SOLVE THE ISSUE OR IF THE NEW SEAT WILL HAVE THE SAME PROBLEM.

WE HAVE A BRITAX BLVD CLICKTIGHT WHICH IS INSTALLED IN MY TOYOTA SIENNA REAR FACING. WE MOVE THE SEAT FROM CAR TO CAR BUT IT HAD BEEN IN MY CAR FOR SEVERAL WEEKS AND INSTALLED. WE WENT TO GO AWAY FOR THE WEEKEND AND THE SEAT SLID ACROSS THE CAPTAINS CHAIR. WE STOPPED AND I REINSTALLED AT THAT TIME I NOTED THE CLICKTIGJT WAS HARDER TO LATCH THAN NORMAL. A WEEK LATER THE SAME THING HAPPENED AGAIN WITH IT POPPING OPEN EVEN THOUGH IT HAD BEEN CLOSED AMD THE CLICKTIGHT DIAL WAS LOOSE AND WOULD NO LONGER CLICK. BRITAX ADVISED THEY WOULD REPLACE THE SEAT PER JUDY AND THE NEXT DAY I WAS TOLD THEY WERE OFFERING A G4 BLVD INSTEAD. WE ARE NO LONGER USING THE SEAT BUT IT WON'T CLICK IN TIGHTLY. MY SON DOES NOT EAT IN THE SEAT NOR HAVE JUICE. THE BUCKLE IS CLEAR IT'S THE CLICKTIGHT MECHANISM THAT WON'T STAY LATCHED

TODAY WHILE DRIVING MY CHILD WAS ABLE TO LOOSEN HIS HARNESS AFTER I HAD INSTALLED IT TIGHTLY. AFTER PULLING OVER, I PULLED IT TIGHT AGAIN AND WAS ABLE TO PULL IT LOOSE WITHOUT PUSHING THE BUTTON USUALLY NEEDED TO LOOSEN IT. I WAS ABLE TO DO THIS SEVERAL TIMES. I PULLED HIM OUT AND MESSED AROUND WITHY THE SEAT. WHEN IT STOPPED PULLING LOOSE I PUT HIM BACK IN AND TRIES A FEW MORE TIMES, IT WAS STAYING TIGHT. SO I FIGURED I FIXED WHAT EVER THE ISSUE WAS. I THEN GOT BACK IN THE CAR TO CONTINUE TO OUR DESTINATION ONLY TO LOOK BACK AND SEE THAT HE HAD PULLED IT LOOSE AGAIN. ONCE AGAIN I GOT OUT AND WAS ABLE TO JUST PULL IT LOOSE AFTER TIGHTENING IT WITHOUT PUSHING THE BUTTON. I ONCE AGAIN PULLED HIM OUT AND MESSED AROUND WITH THE SEAT SOME MORE UNTIL IT STOPPED DOING IT. LUCKILY IT DID AND WE WENT ON OUR WAY AND IT HASN'T DONE IT AGAIN. NOT SURE WHAT THE MALFUNCTION ON IT COULD HAVE BEEN. I HAVE CONTACTED BRITAX AND THEY ARE SENDING ME A NEW SEAT! PRIOR TO THIS HAPPENING, I HAD JUST RECENTLY REMOVED THE COVER AND CLEANED THE SEAT, BUT DIDN'T MESS WITH THE STRAPS AT ALL. SO NOT SURE IF THAT HAD A EFFECT ON THIS HAPPENING.

HARNESS LOOSENING ON IT'S OWN, CLICK TIGHT PANEL NOT CLOSING, CHILD'S FEET GETTING STUCK UNDER THE ANTI-REBOUND BAR. ALL INCREDIBLY DANGEROUS. THEY ARE IGNORING THE ISSUE!!

I RECENTLY BOUGHT A BRITAX ADVOCATE CLICK TIGHT, WE USED IT ONCE BEFORE WE STARTED TO HAVE ISSUES WITH THE HARNESS GETTING TIGHT ENOUGH TO PASS THE PINCH TEST. I WOULD PULL ON THE HARNESS, AND IT WOULD "CLICK" BUT IT WAS NOT TIGHT ENOUGH, IF SHE WANTED TO, SHE COULD HAVE CLIMBED OUT OF THE SEAT. THE HARNESS WOULD NOT ALLOW ME TO PULL IT TIGHTER, SINCE IT HAD DONE THE "CLICK" THAT BRITAX SAYS MEANS THE SEAT IS TIGHT ENOUGH. I CALLED BRITAX, AND THEY INFORMED ME THAT WHEN THIS HAPPENS, I SHOULD UNINSTALL AND THEN REINSTALL THE SEAT. IF THIS IS A KNOWN ISSUE, AND THE "CLICK" TELLS MANY PARENTS THE HARNESS IS TIGHT ENOUGH, THEN THE SEAT IS FAULTY. AND MANY PARENTS MAY NOT THINK TO DO THE PINCH TEST, SINCE THE MANUAL SAYS THE "CLICK" MEANS IT IS TIGHT ENOUGH.

TL* THE CONTACT OWNS A BRITAX ADVOCATE CLICK TIGHT CHILD RESTRAINT SEAT, MODEL NUMBER: E9LT95Q. THE SEAT WAS MANUFACTURED ON MARCH 25, 2015. THE CONTACT STATED THAT THE SHOULDER HARNESS STRAPS WERE IMPROPERLY INSTALLED AT THE SPLITTER PLATE BY THE MANUFACTURER. THE CONTACT STATED THAT THE HARNESS STRAPS BECAME TOO LOOSE ON ONE SIDE AND CAUSED THE OTHER SIDE TO BE EXCESSIVELY TIGHT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE PURCHASE DATE WAS UNKNOWN.