BRITAX MARATHON CLICKTIGHT Complaints

The recline adjuster has come loose and won’t stay in place any longer. I have a video available if that helps.

I own 3 of the exact seats and all 3 have a stripped screw on the shell. The screw is located on the top left corner. The screw connects the side panel to the center handle next to the top tether. The seat info is from the oldest seat I own.

My son at 2 years is loosening the seatbelt by pressing the buttons inside the clicktight section by his lap. He is installed in it correctly as we contacted the company and sent them videos and pictures. He continues to easily press the buttons which release the harness and loosens it a lot making his carseat useless. It is not hidden from the child at all and therefore he is very easily able to loosen the straps without an adult knowing. Other seats we have had were much more hidden and were much lower on the seat so the child could no access them as easily. The company told me to give him toys to distract him but that is not helping and we therefore have no option but to replace his seat.

BRITAX MARATHON CLICKTIGHT - MODEL E1A389X MANUFACTURED 03/2019 COMPONENT OF CONCERN - METAL SUPPORTS BEHIND SEAT.*DT*JB THIS CAR SEAT IS RUSTING WHERE A SCREW IS ATTACHING THE METAL TO THE PLASTIC. IT HAS ONLY BEEN WET ONCE, AND WAS THOROUGHLY DRIED. HERE IS A PHOTO AND VIDEO OF THE ISSUE: HTTPS://SHARE.ICLOUD.COM/PHOTOS/0IOXBNADLNR3NL4ZUKYHRSWPG HTTPS://SHARE.ICLOUD.COM/PHOTOS/0QY9HGTZDXDNZJSEFJOJO5ESG

I AM WRITING TO REPORT AN ONGOING ISSUE WITH BRITAX CHILD SAFETY CONVERTIBLE CLICK TIGHT CAR SEATS. I HAVE WORKED FOR BRITAX FOR A SHORT WHILE AND HAVE FOUND THAT CONSUMERS ARE REPORTING LOOSE OR MISSING SCREWS WITH THEIR CONVERTIBLE CLICK TIGHT CAR SEATS. I HAVE FOUND THIS IS A COMMON OCCURRENCE CONSIDERING I MYSELF HAVE REPLACED 5 OR MORE OF THESE CARS SEATS A WEEK FOR LOOSE OR MISSING SCREWS. BRITAX HAS KNOWN OF THE ISSUE FOR SEVERAL YEARS AND HAS TAKEN NO ACTION. I DO NOT FEEL RIGHT STANDING BY AND NOT TAKING SOME KIND OF ACTION MYSELF.

SIDE PANELS ON BOTH CAR SEATS OF SAME MAKE AND MODEL ARE COMING LOOSE, ONLY ATTACHED WITH SELF THREAD SCREWS INTO PLASTIC. CONTACTED MANUFACTURER, SENT IN ALL REQUESTED INFO AS WELL AS PHOTO AND VIDEOS OF LOOSE COMPONENT AND HAVE GOTTEN NO REPLY. I AM AN ACCIDENT RECONSTRUCTION ENGINEER AND HAVE SEEN WHAT HAPPENS WHEN RESTRAINTS FAIL, I DO NOT FEEL SAFE USING THIS PRODUCT.*DT CONSUMER STATED REPLACED THE SAME SEAT, SIDE PANELS HAD SIGNIFICANT MOVEMENT WHEN CLEANING THE CAR.*JB

A SCREW FELL OUT OF THE CAR SEAT AND WAS ROLLING AROUND THE INSIDE OF THE SEAT. I LOCATED WHERE THE SCREW HAD BEEN, AND FOUND THAT THE SAME SCREW ON THE OPPOSITE SIDE WAS LOOSE AS WELL, ALONG WITH TWO OTHERS ON THE TOP OF THE CAR SEAT. I CONTACTED BRITAX, EXPLAINED THE ISSUE. THEY SAID I COULD GO AHEAD AND TIGHTEN/REPLACE LOOSE OR MISSING SCREWS FOR THE TIME BEING. I WAS CONCERNED THAT THE INTEGRITY OF THE CARSEAT WAS COMPROMISED. BRITAX REP ASKED THAT I SEND PICTURES OF WHERE THE SCREWS THAT WERE LOOSE/FALLEN OUT HAD BEEN. I DID, AND THEY REPLIED "DON'T SEE NO SCREWS MISSING FROM THE SEAT". TOOK CAR SEAT TO LOCAL POLICE DEPT, WHO WAS ONLY ABLE TO VERIFY THAT THE CARSEAT WAS INSTALLED CORRECTLY, BUT UNABLE TO ENSURE THAT THE CARSEAT IS STILL IN USING ORDER. HOW DO I FIND OUT IF MY CHILD'S CAR SEAT IS STILL SAFE? IT IS STILL UNDER MANUFACTURER WARRANTEE, NEVER BEEN IN AN ACCIDENT.

CPSC: I HAVE A BRITAX MARATHON CAR SEAT THAT WAS PURCHASED NEW 15 MONTHS AGO (ALTHOUGH THE MANUFACTURING DATE SAYS DEC 2015). I NOTICED THAT THE CHEST CLIP DID NOT APPEAR TO BE LATCHING NORMALLY AND THAT ONCE THE CHEST CLIP IS 'LATCHED' TOGETHER, I COULD LIGHTLY PULL ON ONE END AND IT WOULD COMPLETELY SEPARATE. THIS WAS CONCERNING. I CALLED BRITAX TO ORDER A NEW CHEST CLIP. *DT *JS *TR

CPSC: FLAME RETARDANTS RELEASED FROM BRITAX MARATHON CLICKTIGHT CAR SEAT CONTAMINATED MY HOUSE AND CAR. I PURCHASED A BRITAX MARATHON CLICKTIGHT CAR SEAT FOR MY INFANT SON IN APRIL 2017. IN LATE MAY OR EARLY JUNE 2017, AFTER MY SON DEVELOPED A RASH AROUND HIS NECK THAT APPEARED TO BE ASSOCIATED WITH THE CAR SEAT STRAPS. *BF UPDATED 10/16/2017*JS

PURCHASED A BRITAX MARATHON CR E1A385R NEW FROM AMAZON AND IT WAS DELIVERED TODAY. AS I WAS READING THE MANUAL AND ENSURING ALL THE PROPER ADJUSTMENTS WERE MADE FOUR OUR 6 WEEK OLD, I TUGGED ON THE SHOULDER STRAPS. THE LEFT STRAP PULLED CLEAR THROUGH THE BACK OF THE CAR SEAT. IT WAS NOT ATTACHED AT ALL TO THE METAL CLASP ON THE BACK OF THE CARSEAT. THE OTHER STRAP WAS ATTACHED. I FIND THIS EXTREMELY CONCERNING. I'M NOT 100% SURE THAT IF I HAD PUT MY DAUGHTER IN THE SEAT AND TIGHTENED THE SLACK, THAT I WOULD HAVE NOTICED THAT ONE SIDE WAS NOT PROPERLY ATTACHED. THERE IS A GOOD CHANCE I WOULD HAVE NOTICED THE EXTRA SLACK ON THAT SIDE, BUT IF I TESTED THE SLACK FROM THE OTHER SIDE I MIGHT NOT HAVE NOTICED. I HAVE PICTURES I CAN SEND IN, BUT I DO NOT SEE A PLACE TO UPLOAD THEM.