EVENFLO CHASE Complaints
View complaints related to EVENFLO CHASE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 40 complaints submitted for the EVENFLO CHASE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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EVENFLO CHASECAR SEATS- VICTORDILE, CA
TL* THE CONTACT OWNS AN EVENFLO CHASE CHILD SAFETY SEAT, MODEL NUMBER 30611353 AND MANUFACTURED ON JANUARY 24, 2013. THE CONTACT STATED THAT THE HARNESS BUCKLE WAS DIFFICULT TO RELEASE WHEN ATTEMPTING TO REMOVE THE CHILD FROM THE SEAT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE PURCHASE DATE WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
EVENFLO CHASECAR SEATS- KILGORE, TX
I HAVE THE EVENFLO CHASE CARSEAT LISTED ON THE EVENFLO RECALL BUT THE REPRESENTATIVE I TALKED WITH EVENFLO SAYS IT IS NOT ON THE RECALL. IT WAS ON THE RECALL ACCORDING TO THEIR INFORMATION ON THE COMPUTER. I COULD NOT PUSH THE RED BUTTON TO RELEASE THE CROTCH STRAP. NEITHER COULD THE POLICEMAN TRYING TO HELP ME. IT WAS 95 DEGREES OUTSIDE WHEN THIS OCCURRED. VERY BAD SITUATION. EVENFLO COMPANY IS NOT HONORING THEIR RECALL. I WILL NEVER BUY ANYTHING FROM EVENFLO AGAIN. THE EVENFLO REPRESENTATIVE WAS A VERY RUDE AND ARGUMENTATIVE. (RELATED VEHICLE INFORMATION: MODEL YEAR=2010, MAKE=ALTIMA, MODEL=NISSAN). *TR
Source: NHTSA WEB SITE -
EVENFLO CHASECAR SEATS- BENTON, KY
TL* THE CONTACT OWNS AN EVENFLO CHASE CHILD SEAT, MODEL NUMBER 3922198, MANUFACTURED JUNE 29TH, 2013. THE CONTACT WAS CONCERNED ABOUT THE LENGTH OF TIME SHE WOULD HAVE TO WAIT FOR THE RECALL REPLACEMENT PART. THE CONTACT WAS TOLD SHE WOULD HAVE TO WAIT 6-8 WEEKS FOR A REPLACEMENT PART.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
EVENFLO CHASECAR SEATS- OAKWOOD, OH
TL* THE CONTACT OWNS AN EVENFLO CHASE CHILD SEAT MODEL NUMBER (30611352), MANUFACTURED IN 06/18/2013. THE CONTACT ATTEMPTED TO RELEASE THE HARNESS SAFETY STRAPS BUT THE BUCKLE SEIZED. THE CONTACT HAD TO SEVER THE STRAPS IN ORDER TO RELEASE THE CHILD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
EVENFLO CHASECAR SEATS- LOTAWANA, MO
TL* THE CONTACT OWNS AN EVENFLO CHASE CHILD RESTRAINT SEAT, MODEL NUMBER 329-21010(NA), AND MANUFACTURED APRIL 29, 2010. THE CONTACT STATED THAT THE HARNESS BUCKLE WOULD NOT LATCH OR UNLATCH PROPERLY. THE CONTACT CLEANED THE BUCKLE AREA AND SPRAYED A LUBRICANT WHICH ALLOWED THE BUCKLE TO FUNCTION CORRECTLY. THE MANUFACTURER STATED THAT THE CHILD SEAT WAS NOT SAFE TO USE BECAUSE THE LUBRICANT MAY COMPROMISE THE INTERNAL COMPONENTS OF THE BUCKLE. THE CHILD SEAT HAD NOT BEEN REPLACED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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EVENFLO CHASECAR SEATS- LAKE LOTAWANA, MO
TL* THE CONTACT OWNS A EVENFLO CHILD RESTRAINT SEAT, MODEL NUMBER 329-2566 AND MANUFACTURED APRIL 22, 2010.(NA) THE CONTACT STATED THAT THE HARNESS BUCKLE BECAME STUCK AND FAILED TO UNLATCH UNLESS PRESSURE WAS APPLIED REPEATEDLY. IN ADDITION, THE BUCKLE WOULD NOT LATCH CORRECTLY. THE CONTACT CLEANED THE BUCKLE AND SPRAYED A LUBRICANT IN ORDER FOR IT TO FUNCTION PROPERLY. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE CHILD SEAT WAS NOT SAFE TO FOR USE SINCE THE LUBRICANT WAS APPLIED TO THE CHILD SEAT. THE CONTACT HAD NOT REPLACED THE CHILD SEAT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
EVENFLO CHASECAR SEATS- CINCINNATI, OH
TL* THE CONTACT OWNS AN EVENFLO CHASE DLX CHILD RESTRAINT SEAT, MODEL NUMBER: 32911253 AND MANUFACTURED FEBRUARY 21, 2012 (N/A). THE CONTACT STATED THAT THE HARNESS BUCKLE WAS DIFFICULT TO UNLATCH. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CHILD SEAT WAS NOT REPLACED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
EVENFLO CHASECAR SEATS- KLAMATH FALLS, OR
EVENFLO EXPRESS VISION/ CHASE TRADITIONS FORWARD FACING BOOSTER WITH 5-PT HARNESS. THE PROBLEM OCCURS EVERY TIME MY CHILD HAS BEEN STRAPPED INTO THE SEAT,. THE PROBLEM IS THAT THE RIGHT SHOULDER STRAP IS OVERLAPPED ON ITSELF TO SECURE IT AT A PERMANENT LENGTH (MAKING TWO STRAPS ON THE R SHOULDER) AND ALLOW FOR THE PLACEMENT OF THE HARNESS ADJUSTED., THE ONE STRAP THAT IS NOT SECURED BY THE CHEST CLIP EASILY SLIDES ON AND OFF OF THE CHILDREN'S SHOULDER.. I HAVE TRIED EVERYTHING TO GET THIS TO WORK BUT WHEN SHE MOVES JUST A LITTLE BIT IT FALLS RIGHT OFF OF HER SHOULDER. I HAVE TIGHTENED IT AS TIGHT AS I CAN AND IT STILL SEEMS TO FALL RIGHT OFF. I HAVE ALSO HAD IT INSTALLED WHEN I BOUGHT IT AND THEY HAD A HARD TIME EVEN GETTING IT ON AND STAYING IN PLACE. THEY THOUGHT IT WAS WEIRD. I DO WORRY THIS IS NOT SAFE FOR ANYCHILD, PLEASE FIX THIS ISSUE WITH A NEW HARNESS PLEASE. TIGHTEN IT FROM THE FRONT BOTTOM WOULD BE SO MUCH EASIER. I I BOUGHT THIS BOOSTER CHILD RESTRAINT ON SEPTEMBER 14,2013 FROM AN AGENCY HERE IN KLAMATH FALLS OREGON.THANK YOU.... THE MODEL NUMBER OF MY SEAT IS 32921122 AND THE MANUFACTURE DATE IS 06/03/2011.
Source: NHTSA WEB SITE -
EVENFLO CHASECAR SEATS- KLAMATH FALLS, OR
TL* THE CONTACT OWNS AN EVENFLO CHASE CONVERTIBLE CHILD SEAT, MODEL NUMBER: 30611355, AND MANUFACTURED JANUARY 29, 2013. THE CONTACT STATED THAT THE HARNESS BUCKLE CLIPS HAD TO BE UNLATCHED WITH ABNORMAL FORCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CHILD SEAT WAS NOT REPLACED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
EVENFLO CHASECAR SEATS- LACONIA, NH
TL* THE CONTACT OWNS AN EVENFLO CHASE CHILD RESTRAINT SEAT, MODEL NUMBER: 32911254, AND MANUFACTURED MAY 10, 2010. THE CONTACT STATED THAT WHILE ATTEMPTING TO REMOVE THE CHILD FROM THE SEAT, THE HARNESS BUCKLE FAILED TO RELEASE. THE CONTACT WAS ABLE TO UNLOCK THE HARNESS AFTER SEVERAL ATTEMPTS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. ...UPDATED 11-12-13 *BF THE CONSUMER DISPOSED OF THE CAR SEAT. UPDATED 11/19/13
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE