EVENFLO CHASE Complaints

TL* THE CONTACT OWNS AN EVENFLO CHASE CONVERTIBLE CHILD SEAT MODEL NUMBER: 30611117, MANUFACTURED JANUARY 14, 2013. THE CONTACT STATED THAT AFTER REMOVING THE CHILD, THE SHOULDER STRAP BECAME DETACHED FROM THE SEAT. THE MANUFACTURER WAS NOT CONTACTED. THE SEAT WAS NOT REPLACED.

TL* THE CONTACT OWNS AN EVENFLO CHILD SEAT MODEL 32911254, MANUFACTURED 12-27-11. THE CONTACT STATED THAT THE TOP AND LOWER BUCKLES FAILED AND MADE IT VERY DIFFICULT TO BUCKLE AND RELEASE THE HARNESS. THE CONTACT HAD TO TAKE THE SEAT INTO THE STORE WITH THE CHILD IN THE SEAT TO GET ASSISTANCE WITH RELEASING THE CHILD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.

CPSC#I12C150A. EVENFLO CHASE DLX. CONSUMER STATED THE TIGHTENING STRAP ON THE FIVE POINT BOOSTER SEAT WORKS BACKWARDS FROM HOW IT SHOULD. *LN THE CONSUMER STATED WHEN SHE DEPRESSED THE BUTTON TO TIGHTEN THE STRAP, IT TOOK NO EFFORT TO LOOSEN THEM.

TL* THE CONTACT OWNS AN EVENFLO CHASE LX CHILD SEAT, MODEL 325, AND MANUFACTURED JULY 20, 2012. THE CONTACT ATTEMPTED TO RELEASE THE HARNESS SAFETY STRAPS FROM THE BUCKLE BUT THE BUCKLE HAD BECOME STUCK. THE CONTACT HAD TO SEVER THE STRAPS IN ORDER TO RELEASE THE STRAPS FROM BEING STUCK. THE CONTACT WAS NO LONGER USING THE CHILD SEAT.

TL*THE CONTACT OWNS A 2006 EVENFLO CHILD RESTRAINT SEAT, MODEL NUMBER 3251692L2. THE CONTACT OBSERVED WHEN POSITIONING THE CHILD IN THE FORWARD FACING CHILD SEAT, THE HARNESS BUCKLE WOULD NOT TIGHTEN THE STRAP SECURELY. THE CHILD SEAT WAS INSTALLED WITH THE SEAT BELT SYSTEM. THE CONTACT DID NOT NOTIFY THE MANUFACTURER OF THE DEFECT.

TL*THE CONTACT OWNS AN EVENFLO SAFETY SEAT, MODEL NUMBER CHASE DLX 326 AND IT WAS MANUFACTURED ON SEPTEMBER 10, 2009. SHE STATED THAT THE CHEST BUCKLE MALFUNCTIONED AND DOES NOT PROPERLY SECURE THE CHILD IN THE SEAT. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS WHERE THE CHEST BUCKLE WOULD UNLATCH WHILE THE CHILD WAS IN THE SAFETY SEAT. THE MANUFACTURER WAS NOT NOTIFIED AND THE SAFETY SEAT WAS NOT REPAIRED OR REPLACED.

I USE THE EVENFLO CHASE DLX BOOSTER CAR SEAT FOR MY 3 YEAR OLD. MOST OF THE TIME WE DON'T HAVE OCCASION TO REMOVE THE SEAT, BUT BECAUSE I WAS LEAVING HER WITH MY MOM OVERNIGHT, I WANTED TO TAKE THE SEAT OUT FOR HER USE. WHEN I TRIED TO REINSTALL THE SEAT THE FOLLOWING EVENING, THE LOWER "TETHER" SNAPPED COMPLETELY OUT AT THE PLASTIC "BOLT" ON THE BACK OF THE SEAT. THERE WAS NO WAY TO FIX THE PROBLEM AND I HAD TO INSTALL THE SEAT WITH THE SEAT BELT AND "H CLIP". MY CONCERN IS IF I HADN'T UNINSTALLED/REINSTALLED THE SEAT, USING THE VEHICLE TETHER SYSTEM, AND I HAD TO MAKE A SUDDEN STOP OR BEEN IN AN ACCIDENT, MY DAUGHTER MAY HAVE BEEN SERIOUSLY INJURED. THE SEAT IS STILL USABLE WITH THE SEAT BELT, HOWEVER, THIS MATTER IS OF GREAT CONCERN. I DON'T WANT ANY OTHER PARENT TO NOT KNOW ABOUT THIS DEFECT AND THINK THEIR CHILD IS SAFE. (RELATED VEHICLE INFORMATION: MODEL YEAR=2004, MAKE=DODGE, MODEL=CARAVAN). *TR

TL*THE CONTACT OWNS A 2007 EVENFLO CHASE LX CHILD SEAT, MODEL 3251620-L1. THE CONTACT WAS DRIVING AND THE CHILD SHOUTED THE WORD "HOT". SHE PULLED OVER THE VEHICLE AND NOTICED THAT THE CHILD'S HAIR WAS BURNED INTO THE SAFETY SEAT. THE CHILD'S HAIR HAD TO BE CUT DOWN TO THE SCALP IN ORDER TO RELEASE THE CHILD FROM THE SEAT. THE CONTACT STATED THAT THE TERRY CLOTH MATERIAL COULD HAVE CAUSED THE CHILD'S HAIR TO CATCH FIRE BECAUSE SHE WAS CONSTANTLY SHAKING HER HEAD IN THE CHILD SEAT. THE PURCHASE DATE WAS UNKNOWN.

TL*THE CONTACT OWNS A 2007 EVENFLO CHASE DLX CHILD SAFETY SEAT, MODEL NUMBER 3261566P1. THE SEAT WAS MANUFACTURED ON FEBRUARY 14, 2006. EVER SINCE THE SEAT WAS PURCHASED ONE YEAR AGO, THE BRACKETS HAVE BEEN UNABLE TO BE ADJUSTED BECAUSE THE STRAPS ON THE SAFETY SEAT ARE SEWN TOGETHER. THERE ARE TWO HOLES THAT ARE SUPPOSED TO HAVE LATCHES FOR THE HARNESS TO ATTACH TO; HOWEVER, ONE HOLE DOES NOT HAVE THE LATCH. DUE TO THIS DEFECT, THE TOP RIGHT SIDE OF THE BELT IS CAUSING INJURY TO THE RIGHT SIDE OF THE CHILD'S NECK. THE PURCHASE DATE WAS UNKNOWN.

TL*THE CONTACT OWNS A 2005 EVENFLO BOOSTER SEAT, MODEL NUMBER 329-150 (NA). THE SEAT WAS MANUFACTURED ON MAY 8, 2008. WHILE PLACING THE CHILD INTO THE VEHICLE, THE CONTACT NOTICED THAT THE HARNESS BUCKLE FAILED. HER CHILD IS TWO YEARS OLD AND WEIGHS APPROXIMATELY 23 LBS. THE RESTRAINT SYSTEM IS LOCATED IN THE REAR CENTER OF THE VEHICLE. THE CONTACT HAD ONLY OWNED THE BOOSTER SEAT FOR ONE MONTH BEFORE NOTICING THE FAILURE. SHE CALLED THE MANUFACTURER AND THEY REFERRED HER TO NHTSA. THE CONTACT STILL HAS POSSESSION OF THE BOOSTER SEAT. UPDATE 10/01/08 *CW THE CONSUMER STATED THE THREAD CAME LOOSE ON THE CAR SEAT. UPDATED 10/03/08. *JB