GRACO TURN2ME Complaints

When installed via the seatbelt the car seat comes loose within a week of install and is able to rock at the base and tip over. This problem did not occur with the use of the lower anchors. The seat is installed correctly and there is no movement at the base upon install but it quickly loosens up after time and becomes unsafe. I have reinstalled it multiple times in two different cars with the same issue. This appears to be a known issue with this car seat as well as many others have reported the same issue.

Graco Turn2Me car seat is loosening over time when installed with the vehicle seatbelt and the SnugLock Lock-Off. The vehicle seat belt was also switched to a locked mode after proper installation and did not make a difference over time. The car seat continues to loosen over time to the point where it is moving more than an inch side to side at the belt path. This can cause injury to a child during a crash. Car seat has been installed with the assistance of certified Child Passenger Safety Technicians and Instructors on multiple occasions.

When used with a seat belt installation rear facing, it becomes loose over time. The belt path lock off is not working properly and this is a common problem I have seen all over the internet. It is not safe. It was installed correctly and tight before a drive and the whole car seat will turn to the side by time the ride was over.

I am experiencing problems with the rear-facing installation using latch. I cannot get it tight enough. I met with a Certified Passenger Child Safety Technician who said installation with the latch system alone is not safe. The seatbelt must be routed through to get a tight and safe installation. When the seatbelt is routed through, I cannot use the rotating feature that is advertised for this car seat. I am concerned it is being used unsafely by many other families. I would like this car seat to be investigated and potentially recalled. The CPCST felt that it should be recalled.

When rear facing, the car seat has become loose, regardless of whether it’s anchored or secured using the seatbelt. My kiddo is under the weight limit to move front facing. We have to re-secure the car seat at least once a week because it becomes loose so frequently.

Using the seat belt with the safe lock feature for rear facing, the car seat becomes loose within 2-3 times using it with my daughter. We have to have her out, undo the safe lock and pull the seat belt tight again to refasten it.

I own two Graco Turn2Me convertible car seats that are installed rear facing. My seats are not in warranty with the manufacturer any more as they were purchased more than 1 year ago. My children are both under 35 pounds and within the height/weight range for rearfacing in this seat. When I was driving without the children in the car, I had to stop short and I heard a slapping sound. I realized it was one of the car seats hitting up against the back seat. When i checked the car seat after stopping, I saw that the seat was quite loose, moving more than 1 inch at base. It was moving several inches at base and when I turned the seat to the side, it tipped over significantly at the base. The second seat was also loose, but less so. Both seats were installed with the LATCH. Hoping to get a tighter install, I reinstalled both seats, following the manual, with the vehicle belt only. Five days after reinstalling both seats with the belt, I go to get a child into the seat and when I turn his seat toward the door, I notice it is very loose again, shifting at least 3 inches at the base. I began my research and have found others who have experienced this problem. I fear these seats have a major safety hazard when being used with both latch and belt in rear facing mode. They are loosening on their own, even after proper and tight install, over short periods of time. Perhaps the rotation feature is loosening click-tight feature that holds the latch/seatbelt. I do not feel these can be safely used, at least not rear facing.

The seat is able to forward face up to 40 lbs with a seatbelt install and 35 lbs with a latch install. When trying to install this seat with the seatbelt the instruction manual states not to lock the seatbelt after install however if the seatbelt inst not locked the seatbelt moves easily with some pressure (i.e. child pushing legs against back seat) and then becomes so lose that is can fall over. ALternately, i have tried the install with locking the seatbelt and this solution only lasts 1-2 car rides longer. (i.e. i would need to reinstall my seat every other time my child rode in the car). Currently the seat is installed with the latch system as this is the only way to get a safe install however my son is currently 34lbs and it will soon be unsafe to ride rear facing with the latch system which will then force me to turn him front facing before I or my son are ready.

When the car seat is install rear facing with the seatbelt and using the lock off clip it becomes loose after a couple of uses.

I have the Graco Turn2Me car seat installed rear facing on the driver's side of the middle row (captain's chairs) of my vehicle. The car seat is installed with the seat belt due to my daughter's weight (36 pounds, so we were not able to use the latch). The car seat has been adjusted to the appropriate recline based on the installation method and weight of my child. There is an appropriate amount of space between the back of the driver's seat and the car seat itself. The car seat was installed by a CPST, following all rules of installation as laid out by both my vehicle manual and the car seat installation guide (graco). The issue is that despite the perfect installation, over time (meaning a few trips), the base of the car seat becomes loose as the child gets in and out of the car seat. The car seat is then no longer securely installed in the car. This particular model rotates, so that the child can be easily loaded and harnessed into the car seat while facing outwards. While the seat is facing outwards, it also tips backwards, essentially lifting a majority of the base off of the base of the seat of the car. I have reinstalled this car seat several times following all guidelines, and despite an initially correct install, within a few trips the base becomes loose and the entire car seat is tilted. Based on a quick internet search, this is a very common problem with this make and model car seat, especially when installed using the seat belt, rear facing. I do not feel that it is at all safe for my child to be in this car seat and it should be recalled immediately by Graco. No parent should have to uninstall/reinstall a car seat in a car after a few trips because it is coming lose. Photos attached show how tilted the car seat has become in the car (despite initially being installed securely). For some reason I was unable to upload videos but can share those as well showing how loose the base has become despite a proper install.