KOLCRAFT Complaints

WAS TIGHTENING SEAT BELT WHEN BUCKLE CAME OFF ITS RIVOT ON BACK OF CAR SEAT.*AK

KOLCRAFT MODEL # 43903L-CZ, DOM 05-25-99. HANDLE STARTED TO CLICK WHEN CARRYING CHILD. CONSUMER ONLY USED STROLLER. CALLED KOLCRAFT FOR ANOTHER HANDLE, AND THEY SENT OUT A REPLACEMENT KIT IN WHICH WITHIN THREE WEEKS HANDLE BROKE AGAIN.*AK

THE STRAP THAT GOES OVER THE CHILDS SHOULDERS AND CLIPS BETWEEN THE LEGS HAS A LARGE GAP BETWEEN THE SHOULDER STRAP AND BUCKLE, THE CONSUMER REQUESTED THAT KOLCRAFT SEND A RETAINER CLIP BUT THEY SAID THAT THE PARTICULAR SEAT NEVER CAME WITH A CLIP (KOLCRAFT ROCK N RIDE 131-101 MANUFACTURED 2-16-88). NLM

STRAP THAT GOES OVER CHILD SHOULDERS THAT CLIPPED BETWEEN THERE LEGS HAS A LARGE GAP BETWEEN SHOULDER STRAP AND BUCKLE BETWEEN THE LEGS. SHE RECOMMENDS A RETAINER CLIP. SHE HAS NOTIFIED KOLCRAFT ABOUT SAFETY OF CHILD SEAT.*AK

KOLCRAFT MODEL 79750, DOM 8/4/97 ADJUSTER ON CSS HARNESS BROKE WHICH WON'T TIGHTEN HARNESS, AND WON'T PROTECT OCCUPANT IN EVENT OF A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK

BELT/HARNESS POPPED OFF RESTRAINT, CSS WAS UNABLE TO RESTRAIN CHILD . *AK THE BUCKLE FOR CHILD RESTRAINT POPPED OUT WHILE THE CONSUMER WAS TIGHTENING THE BELT. THE CONSUMER WAS CONCERNED IF IT WOULD POP OUT DURING ACCIDENT. *YH

KOLCRAFT MODEL # 160111, STYLE 13822, DOM 10/15/1996; RECEIVED RECALL 99E047000 IN THE MAIL. CONTACTED MANUFACTURER & RECEIVED A REPAIR KIT. REPAIRED HANDLE. WHILE CARRYING CHILD SEAT BY NEW HANDLE, IT GAVE WAY & BROKE. RECALL REMEDY FAILED. CONTACTED MANUFACTURER AND SPOKE TO SHAMIKA WHO INDICATED TO SEND CHILD SEAT BACK AT OWNER'S COST. IT WILL BE LOOKED AT. *AK

KOLCRAFT MODEL # 2330543A,DOM 12-10-1999 WHEN TAKEN CHILD OUT OF CAR SEAT ARM OF CSS BECOME UNDONE. PLEASE PROVIDE FURTHER INFORMATION.*AK

KOLCRAFT MODEL # 160-114, DOM 03-06-1997; 3 MONTH OLD BABY FELL FOR THE 4TH TIME OUT OF THE INFANT SEAT. ONLY THIS TIME HIS HEAD HIT THE GROUND. HE HAS A KNOT ON HIS HEAD, BUT NO OTHER INJURY. HANDLE APPEARED TO BE LOCKED/ DISCONNECTED. *AK

KOLCRAFT MODEL # 43824SN, DOM 10-AUG-1998;RECEIVED RECALL NOTICE 99E047000. CONTACTED MANUFACTURER, AND REPAIR KIT WAS MAILED OUT. REPAIR KIT FOR HANDLE HAD FAILED. RED BUTTON THAT CAME WITH THE KIT KEPT POPPING OUT OF PLACE. FOLLOWED DIRECTIONS EACH TIME AND PROBLEM KEPT HAPPENING. *AK