KOLCRAFT Complaints

KOLCRAFT MODELS # 161114 AND 17856LSE, DOM 01-12-1996; WHILE CARRYING CSS BY HANDLE, IT WOULD SEPARATE FROM FRAME OF SEAT. THIS CAUSES THE CSS TO FLIP OR FALL BACKWARDS. KOLCRAFT SEAT NOT ON RECALL. *AK

KOLCRAFT SECURA MODEL # 43804, DOM 14-AUG-199; RECEIVED THE REPAIR KIT FOR RECALL 99E47000/ CSS CARRYIN GHANDLE, AND THE REPAIR KIT WAS FALLING APART. IT HAS ONLY BEEN ABOUT 1 WEEK SINCE IT WAS REPAIRED, AND RED BUTTONS ON EITHER SIDE WERE COMING APART. *AK

KOLCRAFT MODEL # 43903, DOM 3/8/99: CONSUMER CONTACTED KOLCRAFT OVER 2 MONTHS AGO FOR RECALL KIT. THE KIT HAS NOT BEEN RECEIVED AT THIS TIME. RECALL 99E47000/CARRYING HANDLE BREAKAGE. *AK

KOLCRAFT MODEL # 43904L-CZ, DOM 05/07/199; RECALL # 99E047000//HANDLE BREAKAGE. ABOUT A MONTH AFTER INSTALLING THE RECALL KIT ON THE CAR SEAT, MOTHER WAS CARRYING THE SEAT BY THE CARRYING HANDLE AND THE HANDLE RELEASED BY ITSELF, CAUSING THE SEAT TO GO BACKWARDS. THE BABY FELL OUT OF THE CAR SEAT AND LANDED ON ITS HEAD ON THE CARPET. BABY WAS NOT HURT. THIS HAPPENED ABOUT A MONTH AFTER THE RECALL KIT WAS INSTALLED ON THE CHILD SAFETY SEAT. *AK *ML

KOLCRAFT MODEL # 161-114, DOM 06/10/1997: WHEN HOLDING SEAT CARRIER BY THE HANDLE SEAT TIPS BACK OR FORWARD. CAN CAUSE CHILD TO FALL OUT. *AK

KOLCRAFT MODEL # 13852, DOM 05-27-1997: RECALL 99E047000/KOLCRAFT CARRYING HANDLE BREAKAGE: WAS UNABLE TO RECEIVE MANUFACTURER'S REPAIR KIT FOR HANDLE. SEVERAL ATTEMPTS WERE MADE, AND STILL NO PART AVAILABLE. *AK

RECALL 99E047000/ CARRYING HANDLE BREAKAGE: SUDDEN AND UNEXPECTED UNLATCHING OF THE CARRYING HANDLE. STILL WAITING FOR MANUFACTURER'S RECALL REPAIR KIT. WAS INFORMED THAT PART WAS AVAILABLE, AND CONSUMER WOULD RECEIVE IT WITHIN TWO TO FOUR WEEKS. *AK

KOLCRAFT MODEL # 43964-1E, DOM 4-22-1999 CONSUMER HAS BEEN WAITING FOR OVER 2 MONTHS FOR PARTS. *AK

CONSUMER HAS RECEIVED PARTS TO CORRECT THE PROBLEM WITH RECALLAS OF FEB 23, 2000. 99E047000 CONCERNING CSS CARRYING HANDLE. *AK *ML

KOLCRAFT MODEL # 13852, DOM 09-16-1996; CONSUMER HAS NOT RECEIVED RECALL PARTS TO CORRECT RECALL 99E047000 CONCERNING CSS CARRYING HANDLE . PLEASE GIVE ANY FURTHER DETAILS. *AK