KOLCRAFT Complaints

KOLCRAFT MODEL#13833, 06-OCT-1996. HAS NOT RECEIVED REPAIR KIT. CONTACTED KOLCRAFT ON 10-DEC-1999. *AK

RECALL 99E047 000/HANDLE BREAKAGE: CSS HANDLE WOULD SUDDEN / UNEXPECTED UNLATCH WHILE CARRYING THE CHILD. DID NOT RECEIVE MANUFACTURER'S REPAIR KIT, IT WAS OVER EIGHT WEEKS SINCE CONSUMER RECEIVED RECALL NOTICE. *AK

CONTACTED MANUFACTURER FOR RECALL REPAIR KIT CONCERNING CHILD SEAT CARRYING HANDLE. HAS NOT RECEIVED KIT SO FAR. HAD CHECKED BACK & FORTH SINCE JANUARY & STILL WAITING. *AK

KOLCRAFT SECURA MODEL# 43903 MFR. DATE 4-12-99/CARRYING HANDLE BREAKAGE. CSS IS EXPERIENCING SUDDEN / UNEXPECTED UNLATCHING OF CARRYING HANDLE. UNABLE TO GET MANUFACTURER'S REPAIR KIT. CALLED BACK ON SEVERAL OCCASIONS, AND WAS INFORMED THAT REPAIR KIT SHOULD BE RECEIVED WITHIN TWO WEEKS, AND STILL WAITING.*AK

KOLCRAFT MODEL # 43903, 01-JUN-1999; CONSUMER CONTACTED MANUFACTURER OVER TWO MONTHS AGO IN REFERENCE TO RECALL NUMBER 99E047000/ CARRYING HANDLE. MANUFACTURER HAS YET TO SEND PARTS. *AK

KOLCRAFT MODEL #160-114 MFR, 03/04/97; CONSUMER HAS BEEN WAITING FOR 6 WEEKS FOR THE REPAIR PARTS. MANUFACTURER HAS BEEN CONTACTED. *AK

KOLCRAFT MODEL # 43804, DOM 02-15-1999; WAS UNABLE TO RECEIVE MANUFACTURER'S RECALL REPAIR KIT FOR CHILD SEAT CARRYING HANDLE. *AK

RECALL 99EO47 000/KOLCRAFT CARRYING HANDLE BREAKAGE: UNABLE TO GET REPAIR KIT FROM MANUFACTURER TO CORRECT HANDLE. *AK

RECALL 99E047 000/HANDLE BREAKAGE: CONSUMER BEEN WAITING FOR REPAIR KIT. CALLED BACK ON THREE OCCASIONS, STILL NO REPAIR KIT. *AK

KOLCRAFT MODEL 43903, DOM 2/11/99. PARTS NOT AVALIABLE FOR RECALL ON CHILD SEAT CARRYING HANDLE. CONSUMER FIRST CONTACTED MANUFACTURER ON 12/15/99. *AK