SAFETY 1ST GROW & GO SPRINT Complaints

Walked out to my car after my childs appointment opened the rear passenger door and noticed that the foam had detached from the plastic shell causing it and the cover to fall forward, It was caused by the glue failing. This foam is supposed to protect my childs skull and neck from impact so if we had been in a wreak it being displaced could have caused injury or even death. I emailed photos of the carseat to the manufacturer, but it has not been inspected in person. I still have the carseat, and I am willing to have it inspected ( I did have to cut the buckle strap for Dorel to send a replacement seat)

The contact owns a Safety 1ST Car Seat, Model Name: Grow and Go Sprint, Model Number: CC398-GYU, Manufactured Date: July 30, 2024. The contact stated that headrest had detached from the car seat. There were no reported injuries. The manufacturer was not contacted.

The contact owns a 2021 Dodge Charger. The contact stated that while installing the car seats in the rear of the vehicle, the contact became aware that the driver’s side and passenger’s side rear seat belts would loosen unintendedly while attempting to fasten the seat belts. The vehicle had not been taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 61,702.

Model # CC398GYU, purchased in April of 2024 needs to be included in the foam head rest recall because the foam is accessible by my toddler. The foam presents a choking hazard. It is not secure and the foam is exposed.

Head rest is stuck and doesn’t move up/down without forcing it. Also, the foam on the headrest comes apart easily and the cover doesn’t stay on right.

Headrest is not properly secured, my son can pull the foam part forward. Model # cc398hao