BMW Complaints
View complaints related to BMW. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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BMW 82110393954- PALM COAST, FL
BMW CANNOT BE PUT IN NEUTRAL WHEN OFF. IT SEEMS IT IS A MANUFACTURER SECRET THAT THERE IS A KEY INSERT THAT IS NOT PROVIDED TO THE BUYER OF BMW CARS. I HAVE A X6 AND X3 OF WHICH PERSONAL EXPERIENCE MY X6 DIED ON BRIDGE AND I COULD NOT ENGAGE NEUTRAL. CALLED SERVICE AND WAS ADVISED YOU HAD TO GET UNDER CAR AND REMOVE A PANEL TO ACCESS. I HAVE WRITTEN BMW DIRECTLY ABOUT THE THIS AND THE POTENTIAL LAWSUIT ARISING FROM A BMW IN A TRAFFIC SITUATION THAT KILLS A PERSON FROM NOT BEING ABLE TO MOVE THE CAR IN TIME. A CONSUMER MUST HAVE THIS "KEY" AND INSTRUCTION WHEN THEY PURCHASE A BMW. HOW CAN AMERICA ALLOW A MANUFACTURER TO SELL CARS THAT IS LOCKED IN PARK WHEN ENGINE IS OFF. PLEASE SEARCH WEB AND YOU WILL SEE HOW TO DISENGAGE PARK IN A EMERGENCY. I STILL CANNOT GET THIS KEY TO UNLOCK MY X6 OR X3. IT IS A GERMAN SECRET
Source: NHTSA WEB SITE -
BMW 82110393954- JARRETTSVILLE , MD
I BOUGHT A 2014 BMW 328D WITH X-DRIVE, AND WHEN THE CAR HIT 79,000 MILES, IT STARTED MAKING A SHUDDERING, WOBBLING, RUBBING, AND WHINING NOISE WHENI ACCELERATED. I TOOK IT TO THE BMW DEALERSHIP IN TOWSON, MARYLAND AND THEY SAID FLUIDS WAS LEAKING OUT OF THE TRANSFER CASE, WHICH IS PART OF THE BMW X-DRIVE SYSTEM AND IT NEEDED TO BE REPLACED AT A COST OF $5300. I BELIEVE BMW IS AT FAULT FOR BUILDING A DEFECTIVE TRANSFER CASE AND X-DRIVE SYSTEM THAT SHOULD NOT HAVE FAILED SO EARLY IN THE CARS LIFE, AND SHOULD BE RECALLED.
Source: NHTSA WEB SITE -
BMW 82110393954- ACWORTH, GA
MAKE - BMW MODEL - 2004 Z4 COMPONENT - POWER STEERING WHEN DRIVING, THE STEERING WILL SOMETIMES START TO FEEL "STICKY". WHEN THIS HAPPENS, MORE FORCE IS NEEDED TO STEER THE CAR AND CAN CAUSE FOR OVER STEERING. THIS IS A GREAT SAFETY CONCERN AND IS AN ISSUE ALL OVER THE BMW FORUMS.
Source: NHTSA WEB SITE -
BMW 82110393954- MCLEANSVILLE, NC
I HAVE A 2008 BMW 535XI THAT CONTINUES TO SHOW "TRANSMISSION MALFUNCTION" WARNING INDICATOR. I HAVE REPLACED THE BATTERY AND THE STARTER AND HAVE BEEN TOLD THE ALTERNATOR IS FINE. I HAVE ALSO REPLACED A FUEL INJECTOR THAT WAS LOCKED IN THE OPEN POSITION. THE CAR ACCELERATES WHEN THE WARNING INDICATOR COMES ON IF THE CRUISE CONTROL IS ON! I FEAR FOR MY LIFE! THE SPEEDOMETER AND TACHOMETER JUMP BETWEEN YOUR DRIVING SPEED AND ZERO. THIS IS SO UNSAFE AND I THINK BMW SHOULD RECALL THIS CAR!
Source: NHTSA WEB SITE -
BMW 82110393954- HOUSTON, TX
THE SERVICE ADVISOR ASKED DID I WANT A RADIATOR FLUSH I AGREE TO IT. DROVE MY CAR HOME AND THE INDICATOR LIGHT SAID ENGINE GET HOT. TOOK CAR BACK TO THE DEALER TO GET CHECKED OUT. THE SERVICE ADVISOR AFTER GETTING THE CAR CHECKED OUT HE SAID IT WAS AUXILIARY WATER PUMP AND IT WOULD BE $580.
Source: NHTSA WEB SITE -
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BMW 82110393954- NEWBURY PARK , CA
A DEVICE CALLED PEDAL COMMANDER IT PLUGS INTO YOUR GAS PEDAL AND IS SUPPOSE TO MAKE YOU CAR MORE RESPONSIVE.... CAUSES MY PEDAL TO GO DEAD IN THE MIDDLE OF DRIVING AND I AM WORRIED ABOUT UNATTENDED ACCELERATION.
Source: NHTSA WEB SITE -
BMW 82110393954- NEW ALMADEN, CA
I RECEIVED RECALL NOTICE FOR AIRBAG IN FEB 2016. THE NOTICE SAID ANYONE IN THE CAR COULD DIE IF THE AIRBAG DEPLOYED. I RECEIVED APPROVAL FOR A REPLACEMENT CAR FROM BMW NORTH AMERICA WHO SAID THIS WOULD BE HONORED BY THE DEALER STEVENS CREEK BMW. I CALLED 4 TIMES ON THIS AND THE PROMISE WAS NEVER HONORED. MAYBE MORE IMPORTANT, IT IS NOW 10 MONTHS LATER AND I WAS TOLD THAT THEY HAVEN'T EVEN ORDERED THE REPLACEMENT PARTS FOR MY VEHICLE. THIS IS A TRAGEDY.
Source: NHTSA WEB SITE -
BMW 82110393954- NORTHBOROUGH, MA
IN 2008 BMW RECALLED 200,000 VEHICLES BECAUSE OF FAULTY PASSENGER OCCUPANCY SENSORS (NHTSA CAMPAIGN NUMBER: 08V384000) INCLUDING MY VEHICLE, 2006 BMW X3. BMW CLAIMED THAT THE FAULTY PART WOULD BE RECTIFIED BY THIS RECALL. HOWEVER, THE EXACT SAME FAULTY SENSOR HAS AGAIN FAILED IN MY 2006 BMW X3 AND I HAVE A ?AIR BAG WARNING? LIGHT ON MY DASH AND THE ?PASSENGER AIR-BAG-OFF? ILLUMINATED EVEN WHEN A PASSENGER IS SEATED. I TOOK MY VEHICLE TO THE DEALERSHIP TODAY AND THEY CONFIRMED THE FAULTY PASSENGER OCCUPANCY SENSOR REQUIRES REPLACEMENT AT $1800 BUT THEY WILL NO LONGER REPLACE UNDER THE RECALL. WHY SHOULD I PAY $1800 FOR AN ITEM THAT HAS FAILED AGAIN FROM AN EARLIER RECALL ISSUE? SHOULD NOT BMW TAKE RESPONSIBILITY AND REPLACE IT AGAIN? *JS
Source: CONSUMER LETTER -
BMW 82110393954- SAN JOSE, CA
MY NAME IS [XXX] , I JUST RECENTLY OWN A 2003 BMW Z4. IT IS ABOUT 65K CLEAN TITLE. I HAVE JUST NOTICE SOMETHING IS WRONG WITH THE STEERING. I RESEARCHED THIS ON MULTIPLE FORUMS AND IT APPEARS THAT THERE ARE NUMEROUS EXAMPLES OF SIMILAR PROBLEMS. MOST RELATE TO ISSUES IN HOT TEMPERATURES AND TO SPEED. PROBLEM WAS VERY NOTICEABLE LAST EVENING AT 70 DEGREES. HERE ARE THE SYMPTOMS... AT LOW SPEEDS (UNDER 20MPH) STEERING IS VERY LIGHT AND SMOOTH, NO ISSUES AT ALL. AS SPEED INCREASES, THE STEERING GETS HEAVIER (AS IT SHOULD) BUT DEVELOPS A "DETENT" AT STRAIGHT CENTER. THE FASTER THE SPEED, THE MORE EFFORT NEEDED TO OVERCOME THE DETENT RESISTANCE, TO THE POINT THAT IT BECOMES EASY TO OVERSTEER THE CAR. THIS CAN BE REAL SCARY DURING AVOIDANCE MANEUVERS AND QUICK LANE CHANGES. THE HOT WEATHER JUST MAKES IT WORSE. FROM WHAT I KNOW FROM RESEARCH, THE WAY TO FIX THIS IS DO REPLACE THE WHOLE STEERING COLUMN. I M SINCERE ASKING FOR HELP. I CAN'T AFFORD TO HAVE IT CHANGE ON MY OWN WHEN IS IT MORE LIKE BMW' ENGINEER PROBLEMS. I HOPE YOU GUYS CAN DO SOMETHING ABOUT IT BEFORE IT GET TOO SERIOUS. THANKS IN ADVANCE. PLEASE CALL OR CONTACT ME THROUGH MY EMAIL AT [XXX] OR MY NUMBERS AT [XXX]. (BEST TO CALL ME) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
BMW 82110393954- CENTRALIA, IL
AS MY WIFE PULLED INTO A PARKING SPACE, FOOT LIGHTLY ON THE BRAKE, OUR 2011 BMW 328I ALL WHEEL DRIVE SUDDENLY ACCELERATED. SHE JAMMED ON THE BRAKE BUT THE SIX CYLINDER ENGINE VASTLY OVERPOWERED HER EFFORTS TO STOP. 40 OR 50 FEET LATER SHE CRASHED INTO A POST TOTALING THE CAR! SHE AND HER PASSENGER, BOTH RECENTLY RETIRED SCHOOL TEACHERS, BOTH RECALL THE EVENT THE SAME WAY. AIR BAGS DEPLOYED THANK GOD AND BOTH WENT THE HOSPITAL BY AMBULANCE WITH HOPEFULLY MINOR INJURIES. THIS WAS OUR SECOND THREE SERIES AND WE LOVED THAT CAR! THE EVENT UNFOLDED JUST AS ANYONE APPROACHING A HORIZONTAL BLOCKING WOULD EXPECT. SHE TURNED LEFT INTO THE SPACE WITH FOOT LIGHTLY ON BRAKE, ABOUT TO TOUCH THE BLOCK WHEN THE CAR ROARED TO LIFE. FOR US THEIR IS NO QUESTION THAT THAT CAR HAS A VERY WELL HIDDEN AND HOPEFULLY RARE DEFECT. OUR CARRIER SAYS BMW HAS A BOX THAT RECORDS THE LAST SECONDS OF DRIVING SOMEHOW. WE WANTED THAT INFO TO CLEARLY ESTABLISH THAT HER FOOT WAS SOLIDLY ON THE BRAKE. WE WERE FURTHER TOLD THAT BMW WILL NOT INQUIRE NOR PERMIT OTHERS TO HAVE THE INFORMATION NEEDED TO GET DATA FROM THE BOX.
Source: NHTSA WEB SITE