BMW Complaints
View complaints related to BMW. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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BMW 82110393954- SIOUX FALLS, SD
BMW 2010 328I-XDRIVE, AFTER ONE DAY OF OWNING FROM BUYING FROM DEALERSHIP, WAS TOLD VALVE COVER WAS LEAKING OIL. MASSIVE OIL SMOKE COMING FROM CAR EQIVILANT TO FIRE SMOKE. HAD TWO GASKET REPLACED FROM LOCAL SHOP AFTER THE DEALERSHIP INSPECTED IT. MINUTES FROM HAVING REPAIRS DONE SMOKE IS STILL BOILING OUT. THIS NEEDS TO BE A RECALL FROM BMW COMPANY, RIDICULOUS!!!!!
Source: NHTSA WEB SITE -
BMW 82110393954- BETHPAGE, NY
I CURRENTLY OWN A 08 BMW 328XI 4DR SEDAN AND HAVE RECENTLY EXPERIENCED A FRONT PASSENGER SEAT DETECTION MAT MALFUNCTION. THIS SENSOR MALFUNCTION AFFECTS THE DEPLOYMENT OF THE FRONT PASSENGER SEAT AIRBAG IN THE EVENT OF A COLLISION. THE ERROR CODES MY VEHICLE IS DISPLAYING ARE THE SAME AS THOSE ADDRESSED IN THE NHTSA SAFETY RECALL CAMPAIGN NUMBER 13V564000, DATED 13 NOV 2013. THE NHTSA RECALL INDICATED BMW IS RECALLING 06-07 3-SERIES EQUIPPED WITH SEAT TYPES THAT MAY PRODUCE SIMILAR ERRORS DUE TO CRACKING THAT DEVELOPS WITH AGE. THIS CRACKING IS TRUE IN MY VEHICLE AND HAS BEEN VERIFIED BY LOCAL MECHANICS. SHOULD THE SYSTEM FAIL, IN THE EVENT OF A CRASH, THE FRONT PASSENGER AIR BAG WOULD BE DEACTIVATED, INCREASING THE RISK OF PERSONAL INJURY. BMW NORTH AMERICA WHEN CONTACTED OFFERED NO HELP STATING THAT 2008 MODELS ARE NOT COVERED UNDER THE RECALL ALTHOUGH THEY EXTENDED WARRANTY FOR 10 YEARS FOR ALL 20096-2007 VEHICLES WITH SIMILAR PROBLEM. PLEASE REVIEW THE COMPLAINTS OF AIR BAG PROBLEMS IN BMW 3 SERIES COMING FROM 2008 YEAR MODEL 328 XI . BMW NEED BE ADVISED TO LOOK INTO THE PROBLEMS IN ORDER TO ENSURE SAFETY MEASURES. MY CAR IS GIVING THE MESSAGE -" FAULT IN PASSENGER RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER, OR BELT FORCE LIMITER. SOME OF THE COMPLAINTS LODGED BY OTHER OWNERS WITH YOU ARE SIMILAR TO AS FOLLOWS: "PASSENGER SIDE AIRBAG LIGHT CAME WHEN I STARTED THE CAR, THEN IT SHOWS LIKE PASSENGER AIRBAG IS OFF. FOR THE PAST 2 WEEKS THE LIGHT WAS COMING INTERMITTENTLY, BUT NOW IT IS ALWAYS ON WHEN I START THE CAR AND IT SHOWS PASSENGER AIRBAG IS OFF. I SEARCHED ONLINE ABOUT THIS ISSUE AND WENT TO MECHANIC. THEY GAVE ME ERROR CODE "93C3" WHICH IS PASSENGER SEAT AIRBAG SENSOR IS NOT WORKING IN THE SEAT AND IT WILL COST AROUND 1300$ TO FIX THIS ISSUE. BMW HAD A RECALL ABOUT THIS ISSUE BUT IT DOESN'T COVER 2008 MODELS. "
Source: NHTSA WEB SITE -
BMW 82110393954- OMAHA, NE
THE PASSENGER AIR BAGS ARE DISABLED. THERE SEEMS TO HAVE BEEN A GLITCH AFTER I HAD THE VEHICLE SERVICED. THE SERVICE CENTER WAS APT TO CORRECT THIS SITUATION THE FIRST TIME. THEY CLAIMED IT WAS AN ERROR THE SECOND TIME AROUND, HOWEVER, I HAVE SEEN OTHER VEHICLES WITH THE SAME DEFECT.
Source: NHTSA WEB SITE -
BMW 82110393954- BELTSVILLE, MD
I PURCHASED MY 2005 BMW E60 545I BACK IN MARCH 2013, I DID SOME RESEARCH BEFORE PURCHASING THE VEHICLE ABOUT ITS DRIVE ABILITY, PERFORMANCE AND SAFETY. I STUMBLED UPON THE RECALLS ON THIS PARTICULAR VEHICLE AND NOTICED THAT THEIR IS A COMMON ISSUE WITHIN THE SYSTEMS PASSENGER AIRBAG RESTRAINT SYSTEM/ SEAT MAT. DURING THE SUMMER OF 2013, MY FIANCE WAS PREGNANT WITH MY FIRST BORN. WE WERE DRIVING TO BUY SOME GROCERIES WHEN THE INFAMOUS PASSENGER RESTRAINT MALFUNCTION LIGHT POPPED UP ON MY IDRIVE SCREEN. IT COULDN'T HAVE COME AT BETTER TIME THAN THAT. THE SAFETY OF MY FIANCE AND ESPECIALLY MY NEWBORN, BURDENED ME. I TOOK THE VEHICLE TO MY NEAREST BMW DEALERSHIP THEY STATED THAT THE AIRBAG WAS NO LONGER UNDER WARRANTY BUT COVERED THE BATTERY CABLE ISSUE. AFTER TRYING TO GET THE AIRBAG RESOLVED I FELT UNSAFE DRIVING THE VEHICLE BECAUSE THE UNKNOWING FACTOR IF THE AIRBAG WERE TO DEPLOY WHILE DRIVING OR DURING A CAR ACCIDENT. THE BMW RARELY GETS DRIVEN WITH AN OCCUPANT BECAUSE OF THE LIABILITY RISK FROM THE AIRBAG.
Source: NHTSA WEB SITE -
BMW 82110393954- SAN JOSE, CA
MY 2011 335I BMW CONVERTIBLE STALLED FOR 2ND TIME WHILE LESS THAN 200 MILES DRIVEN IN BETWEEN. VEHICLE STALLED IN SLOW SPEED WHILE TURNING LEFT IN BOTH CASES. VEHICLE LOST TOTAL POWER IN BOTH CASES. TOOK TO THE BMW MOUNTAIN VIEW, CA DEALERSHIP IN FIRST OCCURRENCE. DEALER CHECKED AND NO FAULT FOUND IN THE SYSTEM. TECHNICIAN DROVE ~60 MILES AND COULDN'T REPRODUCE THE ISSUE. DANGEROUS TO DRIVE THE CAR AS IT STALLS. VEHICLE HAS ONLY ~38K MILES ON IT. *TR
Source: NHTSA WEB SITE -
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BMW 82110393954- BRISTOL, CT
I PURCHASED 4) 225/45/17 CONTINENTAL EXTREME DW TIRES. THEY WERE INSTALLED ON MY VEHICLE JANUARY 2013. THE VEHICLE IS A 2004 BMW 325 CI. IT IS GARAGED DURING THE WINTER AND WAS ON THE ROAD FROM APRIL 15, 2013 UNTIL NOVEMBER 15, 2013. IT WAS NOT DRIVEN AGAIN UNTIL APRIL 15, 2014. WHEN THE TIRES WERE REMOVED TO INSTALL NEW BRAKE PARTS IT WAS NOTICED THAT ALL 4 TIRES CONTAIN CRACKS IN THE AREA BETWEEN THE TREAD, IN LARGE AMOUNT OF AREA OF THE TIRE SURFACE. WITH THE TIRES OFF THE WHEELS, THE TIRE TECHNICIAN FLEXED THE TIRE, AS IF TO PUT A WEIGHT LOAD ON IT, AND THE CRACKED OPENED UP A NOTICEABLE AMOUNT. WHEN I PURCHASED THE TIRES I WAS TOLD THAT THEY WERE A TOP OF THE LINE MODEL, AND AN UPGRADE TO WHAT WAS THE OEM TIRE WHEN WE PURCHASED THE VEHICLE NEW. THERE IS NO QUESTION THAT MY TIRES HAVE A DEFECT. I PAID THE DEALER TIRE DEPOT 16 JOHN AVE. BRISTOL, CT. 06010 $169.00 TO WARRANTY THE TIRES. MY POSITION IS THAT THE TIRES DISPLAYED THE DEFECTS PRIOR TO MY NOTICE OF THEM. THEY JUST DIDN'T APPEAR LAST WEEK. I'M TROUBLED BY THE FACT THAT MY WIFE HAS BEEN DRIVING ON DEFECTIVE TIRES. I HAVE OBTAIN EVIDENCE THAT THIS DEFECT IS KNOWN TO CONTINENTAL AND IS AGENT AND OR AGENTS. AT NO POINT WERE WE CONTACTED OF THIS DEFECT BY EITHER CONTINENTAL OR IT'S AGENTS. WHY I SHOULD PAY ANY MONIES TO REPLACE TIRES THAT I PURCHASED JUST OVER A YEAR AGO, AND HAVE BEEN USED FAR LESS THAN THAT TIME, IS VERY DISTURBING TO ME. THE DECISION TO PRO RATE MY DEFECTIVE TIRES BASED ON REMAINING TREAD WEAR IS ALSO DISTURBING. WITH THE TIRES BEING DEFECTIVE, THAN THE PERFORMANCE AND TREAD WEAR COULD BE EQUALLY EFFECTED! *TR
Source: NHTSA WEB SITE -
BMW 82110393954- TEXAS, TX
I OWN A 2008 BMW 335I 4 DOOR. THERE IS A MALFUNCTION WITH FRONT PASSENGER AIR BAG AND SENSOR/CONTROL MODULE. IT WAS A RECALL ISSUE THAT BMW NOTIFIED THIS AGENCY OF ON 12/11/13. THE NHTSA CAMPAIGN # IS 13V-564. COMPONENTS: AIR BAGS FRONTAL SEAT SENSOR/CONTROL MODULE. THE PROBLEM IS THAT ACCORDING TO THE RESEARCH DONE, BMW DID NOT INCLUDE MY MODEL YEAR IN THE RECALL. THEY ACKNOWLEDGE IT BUT DID NOT FORMALLY ISSUE THE RECALL ON MY MODEL YEAR. NOW THE BMW SERVICE SHOP WANTS APPROXIMATELY $2800 TO FIX THIS ISSUE THAT IS THEIR FAULT. THEY SHOULD REPAIR THE FAULTY EQUIPMENT AT NO COST TO ME AS THE CONSUMER. THE MFR'S REPORT DATE: 11/8/13. I WOULD LIKE BMW OF NORTH AMERICA TO CORRECT THE FAULTY EQUIPMENT/COMPONENTS AT NO COST TO ME. THE CONSEQUENCES ARE THAT THE SYSTEM WILL FAIL IN THE EVENT OF A CRASH, DEACTIVATING THE FRONT PASSENGER AIR BAGS, INCREASING THE RISK OF PERSONAL INJURY AND EVEN DEATH. I WAS TOLD THE SENSOR COMMUNICATES THE WEIGHT OF THE PASSENGER FOR THE CAR TO DEPLOY THE AIR BAG AT THE CORRECT SPEED AND PRESSURE, IF THE AIRBAG DOES HAPPEN TO WORK, BUT MOST LIKELY WILL NOT DUE TO THE MALFUNCTION. THIS IS UNACCEPTABLE AND THE NHTSA SHOULD ENFORCE BMW TO RECALL ALL MODELS THIS ISSUE IMPACTS. PER THE ARTICLE: "IN 2008, BMW RECALLED 200,000 VEHICLES DUE TO A SIMILAR PROBLEM, BUT DID NOT RECALL THESE VEHICLES AT THAT TIME. BMW SAID IT DID NOT RECALL THE ADDITIONAL 77,000 VEHICLES RECALLED THIS WEEK IN 2008 BECAUSE ?THEY HAD SIGNIFICANTLY LOWER WARRANTY CLAIM RATES.? THIS IS UNACCEPTABLE!! *TR
Source: NHTSA WEB SITE -
BMW 82110393954- 92841, CA
I BUY A CAR FROM SAI GON DEALER USED CAR 9055 GARDEN GROVE BLV ,GARDEN GROVE ,CA92844 OWNER DEALER HIS NAME HUYNH NGOC TAM ,HIS ADDRESS 13131 KERRY ST GARDEN GROVE, I BUY THE CAR BMW 2003 525I THE PRICE 5400$ IN DATE 08/18/2012 AFTER 2 DAYS I DID TELL OWNER DEALER REPAIR FOR ME ,-DRIVER SEAT AND PASSENGER FAIL UNEXPECTEDLY DURING NOMAL USE,-AIRCONDITIONER NOT OPERATE PROPERLY,-SUNROOP CANOT OPEN AND CLOSE,WITH SMOGCHECK FOR ME BEFORE TRANFER TO MY NAME, HE SAY HE WILL DO REPAIR ALL ,AND HE HOLD MY CAR 3 MONTH FROM DEC/12/2012 TO 03/26/2013 FOR REPAIR BUT HE DONT DO NOTHING FOR REPAIR GO TO NOW MY CAR STILL THE SAME ,AND SMOGCHECK HE DO FDAUL TOO HE TAKE ANOTHER BMW PASS CHECK, USED MY CAR INFORMATION ,FOR PASS TRAFER NAME,MY CAR STILL HAVE LIGHT ON INGENE AND MY CAR HAVE 5 RECALL HE DONT LET ME KNOW ,THAT DAYS I BUY THE CAR,THAT SO WRONG ,ANYWAYS I REALLY NEED HELP WITH ABOUT REPAIR MY CAR.PLEASE HELP ME, MY CAR BMW 2003 525I AND THE CAR HAVE PAINT ALL CAR,
Source: NHTSA WEB SITE -
BMW 82110393954- RESTON, VA
THE DOOR ACTUATOR SYSTEM ON MY 2007 BMW 3281 HAS FAILED TWICE, ONCE LOCKING ME IN AND THE OTHER TIME IMMOBILIZING THE CAR AND STRANDING ME FOR SEVERAL HOURS.I NOTICED THE FIRST FAILURE WHEN I STOPPED FOR GAS & COULD NOT OPEN THE FUEL FLAP. I DROVE TO THE DEALER BUT THE DRIVER SIDE DOOR WOULD NOT OPEN, EITHER ELECTRONICALLY OR MANUALLY, AND THE WINDOWS WOULD NOT LOWER AND THE OTHER THREE DOORS WOULD NOT OPEN. FORTUNATELY, THE SUN ROOF WAS NOT ON THE DOOR CIRCUIT & I WAS ABLE TO TOSS OUT THE FOB KEY FOR SOMEONE TO OPEN THE DRIVER DOOR AND LET ME OUT. A MECHANIC REPLACED THE 15 AMP FUSE IN THE DOOR CIRCUIT WITH A 20 AMP FUSE AND SENT ME ON MY WAY. CONCLUSION: THIS CAR IS A DEATH TRAP WAITING TO HAPPEN. THE SECOND INCIDENT OCCURRED AS I DROVE HOME AFTER A STATE INSPECTION. WHEN I PARKED AND HIT THE FOB LOCK BUTTON, I HEARD A MUFFLED NOISE. THE FUSE HAD BLOWN AGAIN. I UNLOCKED THE CAR WITH THE FOB KEY AND AFTER MUCH TIME AND GREAT EFFORT, I INSTALLED A ANOTHER 20 AMP FUSE. BECAUSE THE PASSENGER DOOR WON'T OPEN WHEN THE CIRCUIT BLOWS, REPLACING THE FUSE IS VERY DIFFICULT, NEXT TO IMPOSSIBLE. IT REQUIRES AGILITY, KNOW-HOW, AND GOOD CONDITIONS--NOT SOMETHING YOU CAN COUNT ON IN THE GENERAL POPULATION. WHAT CAN BE DONE ABOUT THIS DANGEROUS CONDITION: GO BACK TO MECHANICAL LOCKING, ELECTRONIC LOCKING IS A BAD SOLUTION AT LEAST, YOU CAN GET OUT OF THE CAR. SECOND: REQUIRE BMW TO RECALL THE ORIGINAL ACTUATORS AND REPLACE THEM WITH NEW DESIGNS THAT, IF THEY TOO FAIL, THEY FAIL IN A DOOR-OPEN MODE. AT THE VERY LEAST, CAR MANUFACTURERS SHOULD BE REQUIRED TO OFFER BUYERS A CHOICE BETWEEN MECHANICAL AND ELECTRONIC DOOR OPENING. LIVES ARE AT STAKE. *TR
Source: NHTSA WEB SITE -
BMW 82110393954- REISTERSTOWN, MD
TWO YEARS AGO IN THE SUMMER, I DROVE MY CAR BACK ON THE HIGHWAY AND THE STEERING WHEEL WAS VERY HARD TO MOVE. IT WAS A STICKY STEERING SITUATION. THE WEATHER WAS ALSO VERY HOT. THIS PROBLEM HAS CONTINUED EVEN WHEN I AM DRIVING SLOWLY. THE WEATHER TEMPERATURE SEEMS TO BE THE CRITICAL FACTOR. YESTERDAY, I DROVE THE CAR AND IT STEERED PERFECTLY. THE TEMPERATURE WAS IN THE 70S. TODAY, IT DROVE FINE IN THE A.M. BUT IN THE PM WHEN THE TEMPERATURE REACHED ABOVE 80, THE STEERING WAS "STICKY" AGAIN. I HAVE FOUND MANY POSTS ON LINE DESCRIBING THIS IDENTICAL PROBLEM. THE CAR IS A 2004 BMW Z4. THIS PROBLEM HAS HAPPENED WITHIN THE LAST 2 YEARS BUT THE DIFFERENCE BETWEEN THE DRIVE HANDLING YESTERDAY AND TODAY WAS VERY OBVIOUS. *TR
Source: NHTSA WEB SITE