BMW 82110393954 Complaints

GREETING, I HAVE BEEN IN POSSESSION OF MY 1999 BMW 323I FOR 11 YEARS. I MADE THE PURCHASE OVERSEES THROUGH THE MILITARY BMW SALES PROGRAM. I HAD THE VEHICLE MAINTENANCE BY BMW HIGHLY TRAINED TECHNICIANS SINCE YEAR 2000. THE CAR WAS SERVICE AT BMW IN 2007 FOR THE HEATING & AIR CONDITION COMPRESSOR (HVAC) AND BMW WAS INFORMED ABOUT THE AIRBAG INDICATOR LIGHT. WE INFORMED BMW ON MANY SERVICE VISITS PRIOR TO THE 2007 SERVICE VISIT AND AFTER 2007 THAT THE AIRBAG INDICATOR LIGHT CONSTANTLY COMES ON WHEN EITHER CONDUCTING NORMAL DRIVING ON APPROVED ROADS OR ON ONE OCCASION WHEN THE DRIVERS DOOR WAS SHUT AFTER ARRIVING HOME FROM A SERVICE VISIT. ON ONE VISIT THEY RESET THE LIGHT WITHOUT CHARGE AND ON OTHER SERVICE VISIT THEY WANTED TO CHARGE A FEE FOR RESETTING THE AIRBAG INDICATOR LIGHT. HOWEVER, ON ONE SERVICE VISIT BMW SAID THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM. I NEVER RECEIVE ANY NOTICES FROM BMW INFORMING ME THAT THERE WAS A PROBLEM WITH THE AIRBAG SYSTEM. I ASSUMED THAT TAKING THE VEHICLE FOR SERVICE THAT ALL PROBLEMS WAS IDENTIFIED BY BMW ALLOWING THE CUSTOMERS TO DETERMINE THE REPAIR DECISION. ON OR ABOUT 03 AUG 08, THE HEAD AIRBAG DEPLOYED WHILE CONDUCTING NORMAL DRIVING ON AN APPROVED HARD BALL ROAD. AFTER TAKING THE CAR IN FOR SERVICE AND INFORMING BMW ABOUT THE AIRBAG INDICATOR LIGHT, THEY REPLIED THAT THERE WAS NOTHING THEY COULD DO TO RESOLVE THE PROBLEM. AS A RESULT THE AIRBAG INDICATOR LIGHT WAS ON PRIOR TO THE DEPLOYMENT. THE CAR HAS BEEN DISABLED FOR 4 MONTHS PENDING A DECISION ON REPAIR COST OF $9000.

THE EXPANSION TANK ON OUR 2001 BMW 330XI SPLIT CAUSING THE ENGINE TO FAIL. THE VEHICLE HAD LESS THAN 48,000 MILES OF USE. WE REPLACED THE ENGINE AND MANY RELATED PARTS INCLUDING THE EXPANSION TANK AND RADIATOR. NO WARNING LIGHTS CAME ON UNTIL AFTER THE ENGINE OVERHEATED AND THE CAR WAS IN THE DEALER'S REPAIR SHOP. WE BELIEVE THIS FAILURE IS CLOSE TO, BUT NOT THE SAME AS, THE FAN FAILURE THAT YOU REPORTED ON MAY 16, 2002. *TR

DEFECT INITIALLY OCCURRED AT NIGHT TIME IN RUSH HOUR TRAFFIC: DASH-LIGHTS WENT OUT, TURN INDICATOR NOT FUNCTIONAL, HEATER BLOWER STOPPED WORKING (CAUSING FOGGING OF WINDSHIELD/WINDOWS), AIR BAG LIGHTS WENT ON, SEAT BELT LIGHT ON CONSEQUENTLY HAD TO PULL ON THE SIDE OF ROAD (LIMITED VISIBILITY, NO SPEED INDICATOR, COULD NOT OPERATE VEHICLE SAFELY). A COUPLE OF ATTEMPTS AT IGNITION CYCLING PARTIALLY RESTORED FUNCTIONALITY. AFTER INITIAL DEFECT, PROBLEM COULD BE REPRODUCED INTERMITTENTLY (ALL/SOME OF THE COMPONENT LISTED ABOVE FAILED DURING COURSE OF NORMAL OPERATION OF VEHICLE). VEHICLE INSPECTED BY MINI/BMW DEALER, ROOT CAUSE: INTERFERENCE ON K-BUS OF ONE OF THE AUDIO COMPONENT, RESULTING IN FAILURE/MALFUNCTION OF OTHER COMPONENTS ON THE BUS. ULTIMATELY COMPONENT (MINI I-POD INTERFACE) HAD TO BE REMOVED -- PART IS AVAILABLE IF NEEDED. REQUEST TO HAVE REPAIRS COVERED WAS REJECTED BY MINI/BMW CUSTOMER RELATIONS ON GROUNDS THERE WAS NO RECALL (VEHICLE IS 5 MONTHS OUT OF WARRANTY --- 41K MILES). *TR

THE MOTORCYCLE WAS BEING DRIVEN ON I-95 IN FLORIDA AROUND 2PM. THERE WAS A GOOD DEAL OF TRAFFIC AND ALL LANES WERE OCCUPIED. AS I WENT TO SLOW DOWN I APPLIED THE FRONT BRAKE, BUT THERE WAS NO PRESSURE AND ABSOLUTELY NO ACTION ON THE BRAKE. THERE HAD BEEN A PREVIOUS RECALL ON THE FRONT BRAKES WHICH HAD BEEN SERVICED/THERE WAS NO PROBLEM AFTER THE INITIAL RECALL FIX UNTIL THIS EVENT. THE BMW SERVICE REPORTS THAT IT WAS COMPLETE HYDRAULIC FAILURE... THEY ARE WORKING ON THE PROBLEM TO ASCERTAIN THE CAUSE. *TR

FUEL PUMP ON BMW 535I-2010 HAS FAILED TWICE IN 60 DAYS ON LOW MILEAGE CAR. SAFETY ISSUE OCCURS BECAUSE CAR IMMEDIATELY LOSES POWER WITH NO WARNING. THE FIRST TIME IT HAPPENED WE WERE IN A SHOPPING CENTER GARAGE SO WE WERE GOING SLOWLY. SECOND TIME IT HAPPENED WE WERE ON THE 101 HEADING EAST AT HIGH SPEED ON AN INCLINE. LOST POWER AND LUCKILY WERE ABLE TO MOVE OVER TO THE SHOULDER WITH NO INCIDENT. WE WERE INFORMED BY DEALER THAT THIS HAS BEEN A CONTINUING PROBLEM WITH THIS MODEL. THEY HAVE REPLACED IT TWICE. THE SERVICE MANAGER SAID THEY HAVE REDESIGNED THE FUEL PUMP AND HOPEFULLY THIS TIME IT WILL WORK. I GOOGLED SIMILAR PROBLEMS AND FOUND THAT THERE WERE A NUMBER OF PEOPLE REPORTING THE "SAFETY" ISSUE OF LOSING POWER RAPIDLY. *TR

ON 1-25-2010 I WAS GOING TO NEW PORT BEACH AND TRAVELING ON FWY405N. ABOUT 5 MINUTES BEFORE THE PLACE OF ACCIDENT MY CAR STARTED SWIRLING ABOUT 2' LEFT AND RIGHT AND I WAS VERY WORRIED. THERE WAS NO SIGN ON THE DASHBOARD BECAUSE FOR ANY KIND TROUBLE TO THE CAR THERE IS ALWAYS SOME THING OR OTHER CAUTIONING DRIVER OF STEPS TO BE TAKEN. ALSO BECAUSE I WAS ABOUT 10 MINUTES AWAY FROM MY DESTINATION SO I CONTINUED TO DRIVE VERY CAUTIOUSLY. IN ABOUT 5 MINUTES TIMECAR STARTED SWIRLING VERY VIOLENTLY RIGHT AND LEFT AND BRAKES AND STEERING CONTROL WAS NOT WORKING AS I TRIED MY BEST TO CONTROL THE CAR. THIS HAPPENED CLOSE TO FWY73 EXIT. THOUGH I WAS CONTINUING TO 405N I WAS ON MOST LEFT LANE CLOSE TO DIAMOND LANE. AFTER VIOLENT SWIRLING RIGHT AND LEFT DURING THAT ACTION CAR TOOK A COMPLETE 180 DEGREE TURN AND QUIETLY STOPPED VERY CLOSE TO AND PARALLEL/ADJACENT TO CENTER DIVIDER FACING TO ON COMING TRAFFIC. I WAS SAFE WITHOUT ANY HURT. I IMMEDIATELY CALLED 911 AND THEN I CALLED HOME AND THEN I CALLED MY CONTACT TO WHOM I WAS GOING TO SEE. AFTER HWY PATROL ARRIVED I SAW THAT BOTH THE BACK WHEELS WERE TILTED AT 60 DEGREE ANGLE AND WHEN CAR WAS TAKING 180 DEGREE TURN BUMPER TOUCHED THE CENTER DIVIDING WALL AND CAME OFF. THIS WAS TOTAL DAMAGE TO THE CAR. NO OTHER VEHICLE WAS INVOLVED IN THIS ACCIDENT AND I DID NOT HIT ANY OTHER STATIONARY OBJECT. BMW DOES NOT WANT TO ENTERTAIN THIS AND MY INSURANCE COMPANY LIBERTY MUTUAL IS CONSISTENTLY TELLING THAT I AM RESPONSIBLE FOR THE ACCIDENT AND I HIT THE CAR WITH A STANDING OBJECT. I AM ASKING FOR THAT THEY SHOULD INVESTIGATE IT PROPERLY BY READING IN THE CAR COMPUTER THAT WHAT WAS THE REASON OF ACCIDENT AND WHAT WAS MILEAGE I WAS TRAVELING. ALSO WHY BRAKES AND STEERING STOPPED WORKING WHICH COULD HAVE HELPED ME IN PREVENTING THIS ACCIDENT. I AM NOT LOOKING FOR ANY GAINS BUT TRYING TO SEE THAT MORE PEOPLE MAY NOT GET INVOLVED IN THESE ACCIDENTS AND MAY NOT BE AS LUCKY AS I WAS. I SINCERELY NEED YOUR HELP. PLEASE HELP! HELP! HELP! *TR

THIS IS A SECOND COMPLAINT OF THE SAME EXACT PROBLEM THAT I HAD PREVIOUSLY IN APRIL 2008. THE ODI ID NUMBER IS: 10227507. ON THE EVENING OF JAN. 2ND, 2010, THE REPLACEMENT FUEL PUMP FAILED WHILE I WAS DRIVING THE CAR AS I WAS MAKING AN APPROACH TO THE ONRAMP ONTO THE FREEWAY. THE CAR SHUDDERED, RATTLED, AND LOSS POWER AND EVENTUALLY DIED. I HAD TO TOW THE CAR TO A STORAGE OVERNIGHT AND WAITED UNTIL JAN. 4TH, A MONDAY, TO TOW THE CAR AGAIN TO A NEARBY BMW SERVICE CENTER. THEY EVENTUALLY REPLACED THE FUEL PUMP, WHICH IS A 3RD FUEL PUMP, INCLUDING THE ORIGINAL THAT CAME WITH THE CAR. IT WAS VERY FRUSTRATING THAT I WAS STRANDED 140 MILES AWAY FROM HOME, AND HAD NO TRANSPORTATION FOR 48 HOURS UNTIL THE PROBLEM HAD BEEN RESOLVED THEREAFTER. *TR

SEAT HEATER ON 2004 BMW 530I (E60) OVERHEATED AND BECAME VERY HOT. SMELL OF BURNING. RESULTED IN BLACK CHARRING TO THE LEATHER SEAT. NO ACTUAL FLAMES FROM OVERHEATING. SEAT HAD PREVIOUSLY CAUGHT ON FIRE RESULTING IN CALL TO FIRE DEPARTMENT TO EXTINGUISH SMOLDERING SEAT MATERIAL. ENTIRE SEAT WAS REPLACED IN AUGUST, 2005, AFTER PRIOR RECALL REMEDY (NHTSA ID NUMBER 04V575000) WAS SUPPOSEDLY COMPLETED. *TR

2007 MINI COOPER S - MANUAL TRANSMISSION WOULD NOT ALLOW GEARSHIFTS AND COULD ONLY BE DRIVEN IN FIRST GEAR. DEALERSHIP STATED CLUTCH CAME APART AFTER 8 MONTHS OF OWNERSHIP. DEALERSHIP REPLACED WITH REMANUFACTURED CLUTCH, FLYWHEEL, GEARBOX OIL AND CLIP UNDER WARRANTY. IN JULY OF 2009 I NOTICED THAT THE TRANSMISSION WAS SHIFTING ROUGH AND THE CLUTCH WAS MAKING A SQUEAKING SOUND WHEN APPLIED. DEALERSHIP GOT A WORK ORDER FROM MINI USA TO REMOVE THE CLUTCH/TRANSMISSION. ON AUGUST 12, 2009 THE DEALERSHIP REMOVED THE CLUTCH/TRANSMISSION AND REPLACED THE PLASTIC PART CAUSING THE NOISE, BUT NOTICED THE FLYWHEEL HAD HEAT DAMAGE AND CRACKING AGAIN. THIS TIME THE DEALERSHIP AND MINI USA STATE THAT THIS WAS CAUSED BY "WEAR AND TEAR" AND NOT COVERED UNDER THE MANUFACTURES WARRANTY DESPITE BEING COVERED 15K MILES EARLIER. CURRENT MILES ON VEHICLE ARE 31K WITH 19K REMAINING ON MANUFACTURERS WARRANTY. *TR

I OWN A 2003 745LI, BOUGHT IT CERTIFIED USED IN 2006. I HAVE SO FAR HAD AIR CONDITIONING PROBLEMS, OIL LEAKS, TRANSMISSION FAILURES AND LEAKS, POWER WINDOW FAILURE AND SO MANY ELECTRICAL PROBLEMS THAT THEY ARE TOO NUMEROUS TO LIST. MY CAR IS LITERALLY IN THE SHOP ONCE A MONTH. AS OF JULY 2009 THE VEHICLE HAS 63,000 MILES AND TRUST ME, IT HAS BEEN MAINTAINED PERFECTLY. IT EVEN PASSED A 160 POINT INSPECTION FOR THE EZ CARE AUTO EXTENDED WARRANTY AND PROCEEDED TO BREAK DOWN 3 WEEKS LATER, HOW IS THAT EVEN POSSIBLE? I PAID CLOSE TO 70K FOR A USED VEHICLE. I COULD HAVE BOUGHT TWO BRAND NEW TOP OF THE LINE JAPANESE CARS. *TR