FORD AIR BAG Complaints

THERE WAS NO FAILURE OR INJURIES. JUST A PROBLEM WITH GAS MILEAGE. THIS VEHICLE GETS THE WORSE GAS MILEAGE OF ANY AUTO I EVER OWNED EXCEPT MY 1969 PLYMOUTH GTX 440. I KEEP COMPLAINING BUT THE PROBLEM IS SAID TO BE WITH THE ENGINE TYPE. Z-TEC AND THAT IS WHY ON THE 2005 THEY FINALLY CHANGED THE ENGINE. I GET APPROX 15-17 MPG IN THE CITY NO AIR ON AND HIGHWAY IS APPROX 22-25. I HAVE YET TO GET CLOSE TO 300 MILES ON A TANK FULL OF FUEL. TERRIBLE TERRIBLE .I HAVE PAPER FROM WINDOW AND IT STATES FUEL MILEAGE SHOULD BE APPROX 25 CITY 30 HIGHWAY. THIS VEHICLE NOT CLOSE. RUNS WELL THOUGH. I WOULD CALL THIS A FAILURE OF GAS MILEAGE FACTORY ESTIMATE NUMBER OF TIMES IN BOX BELOW IS CONSERVATIVE. I FIGURED CLOSER TO 275-300 *JB

TYPE OF AUTOMOBILE IS A 2004 FORD FOCUS. ON SEVERAL OCCASIONSX IGNITION LOCKS UP AND CANNOT START CAR. I HAVE RESEARCHED THE INTERNET AND FOUND THIS IS A COMMON PROBLEM IN THE FORD FOCUS DATING BACK TO THE 2000 MODEL AND YET FORD HAS DONE NOTHING TO CORRECT THE PROBLEM. THIS COULD BE A DANGEROUS PROBLEM FOR A MOTHER WITH CHILDREN IF SHE WERE TO TRAVEL AT NIGHT AND WHEN RETURNING TO THE CAR COULD NOT START HER ENGINE. IT IS NOT COVERED BY INSURANCE FOR REPAIR OR UNDER WARRANTY IF EXPIRED AND IT IS A MANUFACTURING DEFECT ON THE PART OF FORD AND THE CONSUMER SHOULD NOT BE RESPONSIBLE FOR REPAIRS THAT AFTER RESEARCHING HAS BEEN EVIDENT SINCE THE RELEASE OF THE FORD FOCUS. IT IS TIME THAT FORD DID SOMETHING ABOUT THIS INSTEAD OF LEAVING IT UP TO THE CONSUMER TO REPAIR. *AK

THERE IS NO EVENT LEADING UP TO FAILURE THAT WAS RECOGNIZABLE. WHEN YOU PUT KEY IN THE IGNITION, IT SEIZES AND WILL NOT TURN TO START THE CAR. THIS HAS HAPPENED TO ME TWICE NOW!! IN A YEAR AND A HALF. THE FIRST TIME IT OCCURRED WAS 6-27-03 AND I HAD IT FIXED. THE TUMBLER AND IGNITION SWITCH HAD TO BE REPLACED. I THOUGHT IT MAY BE A ONE OFF--I HAD BOUGHT THE CAR USED FROM THE DEALERSHIP. HOWEVER, THIS HAS NOW OCCURED AGAIN 1-25-05 AND I WILL NOW HAVE TO PAY AGAIN FOR SOMETHING THAT SHOULD NEVER HAVE HAPPENED ONCE--NEVERMIND TWICE! I CALLED FORD AND THEY WERE VERY UNINTERESTED AND SAID THERE WAS NO RECALL--BUT I BET THERE ARE OTHER WITH THIS PROBLEM. IT MEAN IS TAKES 2 WEEKS TO ORDER THE PARTS AND FIX SO IT IS A HUGH INCONVENIENCE BECAUSE I HAVE A SMALL CHILD AND AM PREGNANT AGAIN. I HAVE TO HAVE THE CAR TOWED TO BE SERVICED AND AM VERY UPSET AND FEEL THIS NEEDS LOKED INTO FURTHER SINCE FORD DONT REALLY SEEM TO GIVE A TOSS.*AK

BUY THE CAR IN LIVINGSTON MONTANA 09-28-2002 THE VIN [XXX] THE CAR HAD ONLY LIKE 20 MILES WE DROVE IT OFF THE LOT. WE WENT ON VACATION THAT SUMMER WE HAD A BLOW OUT ON THE REAR DRIVER SIDE. WE CALLED THE FORD COMPANY IN LIVINGSTON ,MONTANA WE WERE IN ID SO THEY SAID THAT THEY COULD NOT DO ANY THING FOR US. WE HAD TO DRIVE TO THE NEXT TOWN ABOUT 14 MILES BACK . WE GOT BACK WE TOOK IT TO FORD COMPANY. THE CAR WAS PULLING TO THE LEFT AND SHAKING REALLY BAD AND THE TRUNK WILL NOT LOCK (IT WILL NOT LOCK IF WE PUSH THE BUTTON ) WE DO NOT USE THE TRUNK STILL ,THE CLUTCH POPS OUT THEM TOLD US TO DOUBLE CLUTCH AND IT ( STILL POPS OUT WENT YOU BACK UP SOMETIMES). WE TOOK THE CAR BACK TO THEY ,THEM ON 09-24-2003 THEY HAD THE CAR FOR TWO WEEKS ALMOST I HAVE A LISTED OF THING WANT WAS WRONG AN STILL WRONG WITH THE CAR ,WE TOLD THEM WE WANT AN NEW CAR BUT THEY STILL WOULD NOT GIVE US ONE OR WOULD NOT WORK WITH US , THEM SAID I'M SORRY BUT WE COULD NOT DO THAT. I KNOW YOU FOLKS HAD A LOT OF TROUBLE WITH THE CAR BUT I CAN NOT DO ANYTHING. I WAS MAD AN STILL WE BOUGHT ABOUT FOUR SETS OF TIRES FOR THAT CAR . THE CAR WAS ONLY HAS 48003 MILES, WE HAD MANY OUTS ,WE HAD A BACK BLOW AGAIN IN NOV- 2004 . MY WIFE WILL NOT DRIVE IT MUCH BECAUSE SHE IS SCARED OF IT. IT PULLS YOU ALL OVER THE ROAD IN THE BAD WEATHER WE LIVED IN WHITEHALL , MONTANA VERY SMALL TOWN IF WE WANT TO GO SHOPPING YOU HAVE TO DRIVE 20 MINS PLUS AWAY, SHE WAITS ON THE WEEKENDS TO TAKE MY CAR. SHE ONLY DRIVES THE CAR TO TAKE OUR CHILD TO SCHOOL WHICH IS A MILE THERE AND BACK. PLEASE HELP US A GET DIFFERENT CAR. THAT MY WIFE WILL NOT BE SCARED OF. *NM UPDATED 07/24/2012 *JS

MY BRAKES FAILED DUE TO LIP AND WARPAGE CREATED ON FRONT ROTORS. BRAKES FAILED WITHIN 10,000 MILES OF NORMAL DRIVING. BRAKES WERE REPLACED AGAIN AND OLD LIPPED ROTORS AVAILABLE. THIS WAS THE THIRD SET ON MY CAR WITH ONLY 50,000 MILES. *NM

IN JUNE I PURCHASED MY EXPEDITION AND NOTICED THAT THERE WAS A RUMBLING NOISE AND PULLING TO ONE SIDE AT A SPEED OF 55 ABOUT TWO WEEKS LATER. I HAD TAKEN IT BACK TO THE DEALER HE SAID THEY CHECKED IT OUT CAN NOT FIND ANYTHING WRONG. WHILE TURNING IN TO A PARKING LOT IN SEPT. I HEARD A CRACK AND MY STEERING WAS NOT GOOD. I THOUGHT NOTHING SERIOUS ,WELL WHEN I WENT TO LEAVE I COULD NOT BACK UP MY FRONT WHEEL WAS DRAGGING RESULTS WAS A BROKEN TIE ROD. VERY LUCKY TO NOT BE DRIVING DOWN THE ROAD WITH MY 3 CHILDREN. THE FRONT END IS STILL MAKING THE NOISE IN WHICH DEALER SAID FRONT WHEEL BEARINGS NOW THAT MY WARRANTY IS EXPIRED ! IS THERE A RECALL ? *NM

WHILE LEAVING WORK A LITTLE OVER A YEAR AGO, MY 2000 FORD FOCUS' KEY BECAME STUCK IN THE IGNITION. UPON INSERTING THE KEY IN THE IGNITION, I COULD NEITHER GET IT TO TURN IN THE CYLINDER NOR REMOVE IT. THE CAR WAS TOWED TO AIRPORT MARINA FORD IN LOS ANGELES AND REPAIRED FREE OF CHARGE, AS IT WAS STILL COVERED UNDER IT'S STANDARD 3 YEAR/30,000 MILE BUMPER-TO-BUMPER WARRANTY. (UNFORTUNATELY, I HAVE LOST MY SERVICE PAPERWORK DURING A RECENT MOVE. I WILL ATTEMPT TO RETRIEVE THE INFORMATION FROM EITHER AIRPORT MARINA FORD OR FORD MOTOR COMPANY TO CONFIRM THE DATE, WORK PERFORMED AND THE MILEAGE OF MY CAR AT THE TIME.) MY CAR HAD NOT GIVEN ANY INDICATION OF POSSIBLE FAILURE PRIOR TO THIS EVENT. ON JANUARY 6, 2005, WHILE ON AN ERRAND FOR WORK, THE IGNITION CYLINDER BECAME STUCK. THIS TIME, I WAS ABLE TO REMOVE THE KEY AND REINSERT FREELY BUT COULD NOT TURN THE KEY. THE CAR WAS TOWED TO SOPP FORD IN LOS ANGELES AND REPAIRED AT MY EXPENSE. THE OLD IGNITION CYLINDER WAS REMOVED AND A NEW CYLINDER WAS INSTALLED. I ALSO RECEIVED A NEW KEY AND WAS ADVISED NOT TO USE THE OLD ONE. PARTS AND LABOR RESULTED IN A BILL FOR $400.39. I CALLED FORD MOTOR COMPANY'S CUSTOMER SERVICE HOTLINE TO FIND OUT IF THERE HAD BEEN A RECALL FOR THIS DEFECT AND TO FIND OUT IF I WAS ELIGIBLE FOR ANY REMUNERATION. THE OPERATOR TOOK MY INFORMATION, TOLD ME THAT THERE WAS NO RECALL FOR THIS DEFECT (WHICH THEY OFFICIALLY DO NOT RECOGNIZE) AND INFORMED ME THAT I MIGHT BE ELIGIBLE FOR REMUNERATION IF A RECALL WAS ISSUED AT A LATER DATE. I WAS ALSO INFORMED THAT REPAIRS PROVIDED BY FORD ARE WARRANTIED FOR EITHER 12 MONTHS OR 12,000 MILES. I DID NOT ASK FOR NOR WAS GIVEN THE OLD IGNITION CYLINDER DUE TO THE FACT THAT THE PROCESS OF REMOVING IT REQUIRED DRILLING IT OUT; THERE WAS NOT MUCH LEFT OF THE OLD CYLINDER EXCEPT FOR SOME METAL FILINGS. I LOST A DAY'S WAGE AS A RESULT OF NOT HAVING TRANSPORTATION.*AK

I OWN A 2002 FORD EXPLORER XLS BOUGHT NEW FROM THE DEALERSHIP. THERE WAS A RECALL ISSUED IN OCTOBER 2004 FOR THE REAR LIFT GLASS HINGE (04S20). I HAVE BEEN WAITING OVER 2 MONTHS FOR PARTS TO BE AVAILABLE. IT WAS FINALLY REPAIRED ON 1/6/05 AT KEATING FORD DEALERSHIP. TODAY 1/9/05 MY WIFE HAD DRIVEN TO THE GYM AND WAS CALLED TO THE FRONT DESK. CRACKLING HAD BEEN HEARD BY FELLOW GYM MEMBERS PRIOR TO THE REAR GLASS SHATTERING TO PIECES AND METAL FRAME IS BUCKLED. NO EVIDENCE OF VANDALISM WAS PRESENT. THE NEW PARTS MUST HAVE BEEN DEFECTIVE OR INSTALLED IMPROPERLY. I HAVE FILED A CLAIM WITH MY INSURANCE COMPANY, LIBERTY MUTUAL. THE REPRESENTATIVE STATED SHE HAD A CALL A FEW DAYS AGO ABOUT A SIMILAR INCIDENT FROM ANOTHER FORD EXPLORER OWNER. I HAVE CONTACTED MY DEALER AND LEFT A MESSAGE BUT UNFORTUNATELY, BEING A SUNDAY, IT IS CLOSED. *AK

WE OWN A 2000 FORD CONTOUR SE. THE TOP OF THE DASHBOARD NEAR THE WINDSHIELD SEPARATED AND CURLED UP, CAUSING POOR VISIBILITY. I HAVE CHECK FOR A RECALL OR REPORTED OTHER PROBLEMS AN FOUND ONLY A HANDFUL OF COMPLIANTS. WE BELIEVE THIS TO BE A MANUFACTURER'S DEFECT. VISUALLY THE GLUE USED TO SECURE THE DASHBOARD FAILED. WHAT IS OUR NEXT STEP TO FIX THIS PROBLEM? *AK

I WALKED TO MY CAR ONE EVENING AFTER CATCHING UP WITH SOME FRIENDS. WHEN I WENT TO START THE CAR I COULD NOT TURN THE KEY TO START THE IGNITION. THE ENITRE STEERING COLUMN LOCKED UP INCLUDING THE BRAKES. NOT ONLY DID I HAD TO HAVE MY CAR TOWED TO THE NEAREST FORD DEALERSHIP, BUT IT WAS NOT COVERED UNDER MY WARRANTY. THE DEALERSHIP REPLACED MY "IGNITION LOCK". WHEN I WENT TO PAY FOR THE WORK, THE CASHIER SAID THAT THEY HAVE TO REPLACE AT LEAST ONE "IGNITION LOCK" A DAY AT THE DEALERSHIP. NOW MY RADIO HAS BEEN SHORTING OUT. I CALLED THE DEALERSHIP THAT WORKED ON MY CAR AND THEY SAID THAT THERE IS NO CORRELATION BETWEEN THE TWO PROBLEMS. *AK