FORD Complaints

VEHICLE LOSES POWER DURING OPERATION AT VARIOUS SPEEDS. THE ENGINE REVERTS TO IDLE, REVVING BELOW 1000RPM. DEPRESSING THE GAS PEDAL HAS NO EFFECT ON ENGINE RPM OR SPEED. THE "WRENCH" LIGHT COMES ON, BUT WITHOUT ANY CODE STORED. IF THE CAR IS TURNED OFF AND THEN BACK ON, THE ENGINE RELUCTANTLY STARTS, AND THE PROBLEM IS NOT PRESENT, BUT THE PROBLEM SOON APPEARS (WITHIN SECONDS). AFTER SEVERAL INCIDENTS TODAY ON MY WAY TO THE AUTO SHOP, THE "CHECK ENGINE" LIGHT CAME ON AND I WAS ABLE TO GET THE CODE: P2111, "BINDING THROTTLE BODY - STUCK OPEN" AND "TACM OPEN OR SHORTED". TAKING THE VEHICLE TO THE AUTO SHOP, THEY TOLD ME THE THROTTLE BODY ASSEMBLY WAS NOT FUNCTIONING CORRECTLY AND NEEDED REPLACEMENT. THIS IS CURRENTLY BEING DONE AS THE VEHICLE IS UNSAFE TO DRIVE IN ITS PRESENT CONDITION. THIS PROBLEM HAPPENED ONCE BEFORE, ABOUT A MONTH AGO, AND I IMMEDIATELY TOOK THE VEHICLE TO THE LOCAL FORD DEALERSHIP. THEY COULD FIND NOTHING WRONG, BUT SAID IT SOUNDED LIKE A THROTTLE OR ELECTRICAL PROBLEM, AS THEY HAVE SEEN NUMEROUS PROBLEMS SIMILAR TO THIS. THEY SAID THERE WAS NO STORED CODE FOR THE "WRENCH" LIGHT. THEY TOLD ME THE CAR WAS SAFE TO DRIVE BUT TO BRING THE VEHICLE IN IF IT HAPPENS AGAIN. AT THAT TIME THEY WOULD BEGIN REPLACING PARTS UNTIL THE PROBLEM WENT AWAY AS THEY WERE UNABLE TO DIAGNOSE THE PROBLEM WITH THE INFORMATION PROVIDED, EVEN THOUGH THEY HAD SEEN THIS PROBLEM BEFORE. THIS IS A DANGEROUS SITUATION, PARTICULARLY WHEN DRIVING ON THE HIGHWAY OR CROSSING AN INTERSECTION, AS THE VEHICLE NO LONGER HAS POWER TO THE DRIVE TRAIN AND CAN ONLY COAST TO A STOP. THERE SHOULD BE A RECALL ON THIS DEFECTIVE PART. *TR

I HAD A LOSS OF POWER WHILE ACCELERATING AND MY FORD F 150 ECOBOOST WENT INTO LIMP MODE AND I HAD TO PULL OVER TO AVOID GETTING HIT BY UPCOMING TRAFFIC BEHIND ME. *TR

THIS INCIDENT JUST OCCURRED THE FIRST TIME ABOUT 3 HOURS AGO. WHILE TRAVELING ON THE FREEWAY ACCELERATED AT 60 MPH MY 2009 MERCURY MARINER (75K MILES) JUST SEEMINGLY STALLED. THE WRENCH LIGHT CAME ON AND I HAD TO TURN ON EMERGENCY FLASHERS, PULL TO THE SIDE, SHUT OFF VEHICLEAND TURN IT BACK ON. IT STARTED BACK FINE. THEN A LITTLE WHILE LATER IT HAPPENED AGAIN WHILE ONLY TRAVELING 35 MPH... IT HAS HAPPENED 4 TIMES IN THE PAST 3 HOURS AND THE DEALERSHIP IS CLOSED. I HAVE 2 SMALL BOYS AND I AM TERRIFIED OF OUR SAFETY SINCE THIS IS OUR ONLY MEANS OF TRANSPORTATION. *JS

2002 FORD WINDSTAR AXLE REPAIR FAILED. GOLF MILL FORD IN NILES, IL REPAIRED MY FORD WINDSTAR IN LATE 2010 AFTER INSPECTING IT. GOLF MILL DECIDED TO PATCH AND NOT REPLACE THE AXLE. ON JULY 6 THE TIRE KICKED OUT AND STARTED TO SLIDE IN PATCH BRACKET. I CALLED FORD AND THEY INSTRUCTED ME TO TAKE TO ORIGINAL DEALER WHO DONE REPAIRED AND TO KEEP ALL RECEIPTS FOR WORK DONE FOR POSSIBLE REIMBURSEMENT. DEALER LOOKED AT AXLE AND SAID THEY HAVE HAD SIMILAR FIELD PROBLEMS AND FORD HAS BEEN REPLACING THE AXLE AND REPAIRED HAD INTERNAL CODE STATING THEY AXLE REPAIR DID NOT "EXPIRE". WHEN THE REPAIR REQUEST WAS SUBMITTED TO FORD FOR AUTHORIZATION, FORD DECLINED. THE SERVICE MANAGER WAS SHOCKED AND I WAS TOLD THAT FORD SAID THE PROGRAM WAS DECLINED FOR THE PROGRAM MET ITS OBLIGATION AND I WAS TOLD TO KEEP THE RECEIPT FOR IT WOULD BE NECESSARY FOR FUTURE REIMBURSEMENTS. GOLF MILL FORD IN NILES, IL MADE THE REPAIR AND "GOOD DEAL" LABOR RATE TO ASSIST IN THE BILL AND FOR THIS I THANK THEM. HOWEVER, I AM SHOCKED THE FORD IS AWARE OF FIELD FAILURES IN A POORLY DESIGNED FIELD FIX AND HAS CHOSEN NOT TO PROPERLY REMEDY THE FIRST ATTEMPT AT A FIX. I HAVE PICTURES IF NECESSARY! *TR

DRIVING 2011 MERCURY MILAN 65MPH ON INTERSTATE (IN CONSTRUCTION ZONE) VEHICLE JOLTED HARD AND WITH LOSS OF ACCELERATION. THERE WAS NOT ENOUGH ACCELERATION TO GET TO A SAFE SPOT AND TRAFFIC WAS HEAVY SO I CAME TO A SLOW JERKING STOP WITH SEMIS HONKING, PASSING BY AND TEN CARS SCREECHING TO A STOP BEHIND VEHICLE. WRENCH LIGHT AND MOTOR LIGHT CAME ON IN MESSAGE CENTER. I HAD TO COME TO A STOP IN THE MIDDLE OF TRAFFIC TO PUT INTO PARK AND THEN RESTART MY CAR. WHEN I RESTARTED IT AND DROVE A FEW FEET THE RPM?S FLEW TO 5,500 AND THE CAR JERKED FOR MILES UNTIL I COULD GET OUT OF CONSTRUCTION ZONE AND PULL OVER TO A SOMEWHAT SAFE SPOT. MY MERCURY MILAN ONLY HAS 48,000 MILES. THIS SCARY OCCURRENCE HAS HAPPENED 3 TIMES NOW, ONCE ON ANOTHER HIGHWAY AND ANOTHER ON A RESIDENTIAL ROAD. EVEN AFTER GETTING THE THROTTLE BODY DIAGNOSED AND REPLACED THIS IS STILL AN ISSUE. I AM TAKING IT TO THE FORD DEALERSHIP FOR THE FOURTH TIME WITH HOPES THAT THEY CAN FIX THE PROBLEM. I AM SCARED TO EVEN DRIVE THE CAR. IT IS NOT SAFE AND I WILL BE VERY DISPLEASED WITH FORD IF THERE IS NOT A RECALL CONSIDERING HOW DANGEROUS THIS MANUFACTURED PRODUCT IS. THANK YOU FOR YOUR COOPERATION AND I HOPE NO ONE GETS HURT BECAUSE OF THIS ISSUE THAT SO MANY PEOPLE SEEM TO BE HAVING AS WELL. *TR

1. MY 2012 FORD FOCUS IS STALLING OUT AND REVVING UP AT HIGH RPMS THEN STALLING OUT FOR THE LAST 4 MONTHS. 2. THIS IS THE FOURTH OCCURRENCE FOR THE SAME ISSUE IN THE LAST 4 MONTHS. 3 TIMES IN THE LAST THREE WEEKS. 3. THE FIRST TWO TIMES, FORD COULD NOT FIND THE PROBLEM AND RELATED TO DRIVING AT HIGH RPMS OR SPINNING ON GRAVEL WHICH NEVER OCCURRED. I ADVISED THAT THE VEHICLE WOULD REV AT HIGH RPMS BUT NOT GO ANYWHERE THEN STALL, NOT ON A GRAVEL ROAD BUT A MAJOR HIGHWAY GOING 55-60 MPH. TWICE THE VEHICLE HAD TO BE TOWED. THE OTHER TIMES I COULD DRIVE IT TO THE DEALERSHIP AT 30MPH BUT IT WOULD CONTINUOUSLY STALL OUT. THE THIRD TIME THEY REPLACED THE COMPUTER WHICH DID NOT SOLVE THE PROBLEM. THE FOURTH TIME OCCURRED AND MY VEHICLE HAS BEEN AT THE FORD DEALERSHIP FOR A OVER A WEEK AND THEY STILL CANNOT FIGURE WHAT IS WRONG WITH IT. MY VEHICLE HAS 41,000 MILES AND STILL COVERED UNDER THE POWERTRAIN. FORD IS REFUSING TO BUY THE VEHICLE BACK UNDER STATE LEMON LAWS AND NOT GIVING ME AN OFFER FOR DIMINISHED VALUE FOR THE HIT I AM GOING TO TAKE ON THE TRADE IN ONCE I HOPEFULLY GET THE VEHICLE BACK OPERATIONAL. *TR

I JUST BOUGHT A 2011 MERCURY MARINER IN APRIL 2013..I ONLY HAD IT 6 WEEKS WHEN THIS HAPPENED. I WAS DRIVING IN 5 O'CLOCK TRAFFIC AND MY CAR MOTOR STARTED MAKING FUNNY NOISES, FELT LIKE IT WAS TRYING TO STALL AND WOULD NOT ACCELERATE, THE WRENCH LIGHT CAME ON AND THEN MY CHECK ENGINE LIGHT. MY CAR WOULD BARELY DRIVE, I WAS STUCK IN TRAFFIC, THANKFULLY PEOPLE SAW MY HAZARD LIGHTS AND ALLOWED ME TO CUT THROUGH THE LINES OF TRAFFIC AND I WAS FINALLY ABLE TO PULL OVER INTO A PARKING LOT. I FOUND OUT LATER MY CAR HAD GONE INTO "LIMP MODE" & THIS IS A "KNOWN ISSUE" WITH FORD ESCAPES & MERCURY MARINERS MODEL YEARS 2009-2011. IT IS DUE TO A FAULTY THROTTLE BODY. MY CAR HAS BEEN IN THE SHOP FOR 2 WEEKS NOW & MY MECHANIC HAS BEEN UNABLE TO GET A NEW PART BECAUSE THEY ARE ON A NATIONAL BACKORDER. OVER 4,000 PARTS ARE ON ORDER AND HAVE BEEN ON BACKORDER SINCE FEBRUARY OF THIS YEAR (2013). WHY HAS THERE NOT BEEN A RECALL??? CLEARLY, THIS IS A WIDESPREAD ISSUE!!! NEITHER THE DEALERSHIP OR MY MECHANIC CAN GET A PART TO FIX MY CAR. I AM STUCK WITHOUT A VEHICLE OR ANY RECOURSE TO GET MYSELF INTO A WORKING VEHICLE. INSURANCE WILL NOT PAY FOR A RENTAL INDEFINITELY SINCE WE DO NOT KNOW WHEN THESE REPLACEMENT THROTTLE BODY PARTS WILL ACTUALLY SHIP - WE'VE ALREADY BEEN WAITING FOR 2 WEEKS. THE COMPANY KEEPS TELLING MY MECHANIC THEY WILL SHIP IN 3-4 DAYS AND WE ARE STILL WITHOUT A PART. I CAN'T HELP BUT WONDER, WHAT ABOUT THE OTHER PEOPLE BESIDES MYSELF THAT HAVE ALSO BEEN WAITING ON THIS SHIPMENT EVEN LONGER THAN I HAVE?! THIS IS RIDICULOUS. *TR

THROTTLE BODY FAILURE, MAKING MY 2010 FORD ESCAPE INOPERABLE. IT SHUTS DOWN COMPLETELY ON THE HIGHWAY. I LOST POWER ON THE INTERSTATE WHILE IN TRAFFIC. THIS HAPPENED 3 TIMES AND I'VE HAD TO RENT A CAR WHILE I WAIT FOR THE THROTTLE BODY PART WHICH IS ON BACK ORDER. *TR

THE MOTORCRAFT FUEL FILTER ON MY 2002 FORD MUSTANG CRACKED AT THE SEAM WHERE THE INLET NIPPLE IS ATTACHED TO THE BODY OF THE FILTER. GASOLINE WAS SPRAYING OUT OF THE CRACK AND LEAKING ON THE GROUND. THE WYNN FILTER I PURCHASED TO REPLACE IT WITH USES A ONE PIECE FILTER BODY WHICH IS MUCH SAFER. HAS ANYONE ELSE REPORTED THE FILTERS BREAKING AND LEAKING? *TR

HI MY NAME IS [XXX] AN I BOUGHT THIS 2001 FORD FOCUS FROM ANOTGER PERSON [XXX]AN I DIDNT KNOW THERE WAS ANY RECALLS . CANT SEE AT NIGHT WITH HEADLIGHTS HAD TO HAVE MOTOR MOUNT REPLACED AN HAD FUEL FOR GAS CHANGE TWICE SINCE I OWN CAR . CAR STALLED AN LIKE TO GOT ME INJURED . STALLED ON TOP OF BRIDGE WITH A LOT OF TRAFFIC HAD NO IDEAR THAT A LOT OF COMPLAINTS WERE ON THIS CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR