FORD Complaints

I HAD A PASSENGER IN THE REAR PASSENGER SIDE SEAT THAT COULD NOT OPEN THE DOOR TO GET OUT. I HAD TO GO TO THE OUTSIDE DOOR HANDLE TO OPEN THE DOOR. ON INSPECTION IT APPEARS THE INTERIOR REAR DOOR HANDLE HAS STARTED TO CRACK AT THE PIVOT POINT(SPRING RETURN ATTACHMENT POINT). THE BREAK CAUSES INTERFERENCE WITH THE REAR DOOR HANDLE BEZEL AND LIMITS TRAVEL OF DOOR HANDLE (DOOR WON'T OPEN). IT APPEARS THE SAME THING IS STARTING TO HAPPEN ON THE OTHER REAR DOOR. CAR ONLY HAS 85000 MILES. IT APPEARS TO BE A DESIGN/MANUFACTURING DEFECT. I WILL BE GOING TO FORD TO GET A REPLACEMENT WHICH I HOPE HAS HAD A DESIGN CHANGE TO FIX THIS. THE REAR DOORS HAD BEEN USED VERY LITTLE SO ITS NOT A USAGE ISSUE. THIS IS A REAL SAFETY CONCERN FOR REAR PASSENGERS. *TR

FORD ESCAPE HYBRID: THE CAR WAS DRIVEN ON THE FREEWAY AT 68 MILES PER HOUR SPEED, WITH THREE PASSENGERS, AND SUDDENLY A "CLICK SOUND" BEEN HEARD AND THE STEERING WAS "LOCKED". WHEN THE STEERING GOT LOCKED (UN-MOVABLE), THE BREAKS WERE HARD TO PUSH, AND APPLIED. BUT LUCKILY EMERGENCY LIGHTS BEEN PUT ON, AND THE VEHICLE BREAKS WERE PRESS HARD, AND THE VEHICLE WAS PARKED IN THE EMERGENCY LANE ON THE FREEWAY. AFTER THAT, THE STEERING WAS LOCKED DOWN AND NEVER MOVED. TOOK THE CAR TO MECHANIC AND THEY REFERRED TO FORD, SINCE THEY HAVE RE-CALL ON THE SIMILAR ISSUE. FORD DECLINED ANY RECALL, AND QUOTED FOR $3200 TO FIX THE CAR. THIS PART IS NOT AVAILABLE FROM ANY OTHER MANUFACTURE BESIDES FORD ITSELF. THE FAILURE COULD HAVE CAUSED A DEADLY ACCIDENT, TAKING EVERYONE LIVES WHO WERE SITTING IN THE CAR AS WELL AS OTHER VEHICLES ON THE ROAD. *TR

2012 FORD FOCUS 24,000 MILES. DURING ROUTINE MAINTENANCE PERFORMED BY THE DEALER, IT WAS DISCOVERED THAT A PAIR OF TIRES HAD SEVERE ABNORMAL WEAR. TIRES HAVE BEEN ROTATED PER CAR MANUFACTURE SPECIFICATIONS. DEALER REPORTED THIS IS NORMAL FOR THIS CAR AND PURCHASING A NEW PAIR OF TIRES WOULD RESOLVE THIS ISSUE. UPON MY INVESTIGATION, CUPPING IN A 2012 FORD FOCUS IS DIRECTLY RELATED TO NO CAMBER ADJUSTMENT TO THE REAR SUSPENSION. CUPPING ALSO REDUCES TRACTION AND BRAKING POWER. MY CONCERN IS FOR SAFETY, AND BELIEVE THE CAR MANUFACTURE HAS FAILED TO PROPERLY DESIGN THE GEOMETRY OF THE SUSPENSION CORRECTLY TO MEET. *TR

I WAS AT THE SCHOOL TO PICK UP MY KIDS,I TURN ON MY FORD EXPLORER 2002 XLT V6 4.0 TO DRIVE AND THEN THE SHIFT LEVER BROKE ON NEUTRAL POSITION, THAT WAS DANGEROUS BECAUSE, HOW WILL I PARK MY CAR? IF IT HAPPENED ON A DOWNHILL, HOW ARE WE GOING TO PARK IT.IS THAT POSSIBLE TO MAKE A RECALL A FORD COMPANY TO FIX THE CAR. *TR

WHEELS ARE 19". SPARE TIRE IS 17".DROVE A 100 MILES ON THE SPARE. AFTER WHEELS WAS REPLACE. I HAD TO HAVE 4 WHEEL ALIGNMENT CORRECTED. SERVICE DEPT. SAID A CONTROL ARM HAD SHIFTED. STANDARD WHEELS ARE 18". I HAD 19" FACTORY INSTALLED WHEELS. THERE IS A FULL SIZE SPARE AVAILABLE WHICH DID NOT COME WITH THE CAR. *TT

I OWN A 2008 FORD GT500 I HAVE BEEN HAVING ISSUES WITH THE PASSENGER SIDE AIR BAG SENSOR NOT SENDING THE PROPER SIGNAL TO ACTIVATE THE AIRBAG FOR DEPLOYMENT I CONTACTED THE FORD MOTOR COMPANY TO DISCUSS HAVING THEM MEET A KNOWN RECALL WITH THIS AIRBAG SYSTEM THERE WAS A REPAIR MADE IN 2010 TO THE UNIT HOW EVER THE PROBLEM CONTINUES TO BE AN ISSUE AFTER THE INITIAL REQUEST TO CORRECT THE KNOWN PROBLEM THE SUPERVISOR I SPOKE WITH STATED FORDS FINAL DECISION WOULD BE THAT THEY KNEW THE PROBLEM EXISTED BUT WERE ONLY REQUIRED TO INITIATE A REPAIR ONCE AND EVEN THOUGH THE ISSUE WITH THE PASSENGER SIDE AIR BAG STILL EXISTED THEY WERE NOT OBLIGATED AND WOULD NOT MAKE THE REPAIR OR CONTINUE TO DISCUSS CORRECTING THE ISSUE I REQUESTED TO SPEAK WITH SUPERVISORS SUPERIOR AN WERE REFUSED ANY FURTHER ANSWERS OR HELP AND WAS THEN HUNG UP ON THE KNOWN AIRBAG ISSUE INCREASES THE CHANCE OF NECK INJURIES DURING DEPLOYMENT OF THE AIRBAG SHOULD THE PASSENGER SIDE AIR BAG DEPLOY AT ALL OBVIOUSLY FORD MOTOR COMPANY HAS NO CONCERN FOR CONTINUING TO PUT PEOPLE'S LIVES IN DANGER BY REFUSING TO REPAIR A KNOWN ISSUE WITH ITS PRODUCT. *TR

ALL FOUR TIRES HAD TO REPLACED BY ME AFTER ONLY 12,000 MILES. TWO OF THE TIRES BLEW OUT. POWER STEERING FAILURE OCCURRED WHILE I WAS DRIVING. SERVICE ADVANCETRAC IS ALSO NO LONGER WORKING. I HAVE TRIED TAKING MY CARE TO A FORD DEALERSHIP BUT THEY REFUSED TO FIX ANYTHING. THEY TOLD ME THE TIRES WERE MY FAULT, AND I TOLD THEM EITHER THEY THINK I AM STUPID OR THEY WERE NOT THE SHARPEST TOOL IN THE SHED IF THEY THINK I BELIEVE ANY OF THESE ISSUES WERE MY FAULT. I CALLED FORD AND THEY WERE NO HELP. THEY TOLD ME IT IS UP TO THE DEALERSHIP IF THEY DECIDE TO FIX ANYTHING BECAUSE THE DEALERSHIP IS NOT OWNED BY FORD. I CURRENTLY HAVE LESS THAN 20,000 MILES ON THIS CAR AND I BOUGHT IT BRAND NEW . FORD IS A HORRIBLE COMPANY AND DOES NOT HONOR THEIR WARRANTY . THE DEALERSHIP I TOOK IT TO WAS PARK PLACE MOTORCARS IN DALLAS TX. THEY HAVE BEEN SEVERAL OTHER PROBLEMS WITH THIS CAR BUT IF THIS WAS HONORED BY FORD I WILL TAKE IT. NO WAY I EVER BUY ANOTHER FORD. *TR

ON MONDAY I NOTICED A STRONG GASOLINE SMELL COMING FROM THE REAR TANK (DUAL TANK SYSTEM) OF MY TRUCK. TUESDAY AFTER SWITCHING GAS USE FROM THE FRONT TO REAR WHEN I STOPPED AT A LOCAL STORE, GAS WAS DRIBBLING AT A HIGH RATE OF SPEED OUT OF THE GAS CAP AREA FROM MY REAR TANK. BY THE TIME I GOT HOME PRESSURE CAUSED THE GAS TO PRACTICALLY EXPLODE OUT OF THE GAS CAP BY THE GALLONS. THE FIRE DEPARTMENT HAD TO BE CALLED TO ENSURE THAT MOVING THE TRUCK DID NOT START A FIRE AND TO CLEAN THE SPILL. AFTER RESEARCHING THE ISSUE, IT APPEARS THAT THERE WAS A RECALL THROUGH FORD FOR EARLIER DUAL TANK MODELS FOR THE SAME ISSUE (NHTSA CAMPAIGN ID NUMBER :93V125000). MANY OTHER 1994 F-150 OWNERS ARE HAVING THIS SAME ISSUE BUT A RECALL HAS NOT YET BEEN ISSUED (EXAMPLE: NHTSA COMPLAINT # 10533605). I ASSURE YOU THAT THIS WAS INDEED A HUGE FIRE HAZARD! ACCORDING TO YOUR FILES, IN 1993, FORD IS WELL AWARE OF THIS ISSUE THROUGH RECALL 93V-125. WHY HAVEN'T OTHER OWNERS WITH DUAL TANKS BEEN NOTIFIED? IN ADDITION, WHY HASN'T THERE BEEN ANOTHER RECALL FOR LATER FORD MODELS? *TR

BRAKE ISSUE. SOFTENING OF HYDRAULICS OF BRAKES IN 2008 FORD FUSION SE. OCCURS WHENEVER ABS ARE ACTIVATED. NOW IT OCCURS MORE OFTEN. MAY BE CAUSE OF REAREND WRECK LISTED BELOW. BRAKES FAIL TO FULLY ENGAGE WHEN COMPRESSED UNLESS PUMPED. HAS OCCURRED AT LEAST 3 TIMES OVER THE PAST YEAR. HAVE TO GET IT FIXED NEEDS RECALLED FOR SAFETY. *TR

10/17/13 I WAS DRIVING ON THE INTERSTATE WITH A LOAD OF CATTLE RUNNING FINE AND JUST LOST POWER GOING ON THE INTERSTATE GOING FROM 65 TO 10 MILES AN HOUR. TRAFFIC ZIPPING BY. I THOUGHT IT WAS THE FUEL FILTERS BUT IT DONE THE SAME AFTER I CHANGED THEM. I TOOK IT TO A GARAGE AND HE SAID HE THE TANK LINER WAS COMING APART NOW IT MESSED UP MY INJECTORS, AND I THINK FORD SHOULD HAVE A RECALL ON SOMETHING LIKE THAT BEFORE SOMEONE GETS KILLED OR SEVERLY HURT!!!! IT IS IN THE SHOP NOW AND I THINK FORD SHOULD PAY SOMETHING ON THIS. *TR