GMC Complaints

I HAVE HAD MANY PROBLEMS OVER THE YEARS WITH MY 1995 GRAND PRIX SE, 6 CYL, 3.1L ENGINE. I SAW THE 35 PLUS SERVICE BULLETINS AND I CAN PERSONALLY RELATE TO THESE PROBLEMS. MY QUESTION IS. I HAVE LIVED IN THE SAME PLACE SINCE I BOUGHT THE CAR FROM FERGUSON PONTIAC, PAID CASH, AND HAVE NOT RECEIVED A RECALL OR BULLETIN ON THIS CAR. ARE THEY STILL LIABLE SINCE I HAVE HAD TO DEAL WITH THESE PROBLEMS ON MY OWN AND HAVE BECOME FRUSTRATED WITH THIS PONTIAC, MY OPINION I WOULD NOT BUY ANOTHER PONTIAC. BUT, WHERE DOES THE RESPONSIBILITY END WITH THE DEALERSHIP? CAN I CALL THEM AND PRINT OUT THESE LISTINGS? ARE THEY STILL LIABLE TO REPLACE OR REPAIR?*JB

DURING A SIDE IMPACT/ROLL OVER MOTOR VEHICLE ACCIDENT, NO AUTOMATIC SAFETY FEATURES DEPLOYED. FULL SIDE IMPACT TO THE PASSENGER SIDE RESULTED IN NO AIRBAG DEPLOYMENT. THIS VEHICLE WAS EQUIPPED AT ADDITIONAL COST, SIDE IMPACT AIRBAGS. IN CONTRARY TO NATIONAL ADVERTISING THE ON-STAR FEATURE WAS ALSO A NULL RESPONSE. THIS VEHICLE WAS A TOTAL LOSE AND NON-REPAIRABLE.*AK

MY CAR HAD BEEN HAVING TROUBLE STARTING UP PREVIOUSLY. IT WAS SLOW TO START UP AND I THOUGHT IT WAS MY BATTERY DYING AGAIN. ON DECEMBER 2004 WHEN I WENT TO START MY CAR IT REFUSED TO START. WE CALLED FOR A BOOST, AND THE AAA DRIVER TOLD US IT WASN'T OUR BATTERY BUT OUR FUEL PUMP. HOWEVER, SINCE IT WAS A 2001 CAR WE DIDN'T BELIEVE IT. WHEN WE ASKED VARIOUS MECHANICS ABOUT THE COST OF FIXING THE FUEL PUMP ON OUR CAVALIER THEY SAID IT COULDN'T BE THE PROBLEM SINCE IT WAS SO NEW. HOWEVER, IT WAS. THIS CAUSED ME AND MY FAMILY EXCESSIVE TROUBLE IN HAVING TO DEAL WITH THE LOSS OF THE CAR FOR THE FEW DAYS IT TOOK TO GET IT REPAIRED. WE EVENTUALLY HAD TO SHELL OUT NEARLY $640 TO FIX IT. WE HAD TO GET A WHOLE NEW FUEL PUMP AND HAVE IT INSTALLED. I DO NOT HAVE THE ORIGINAL GAS PUMP. THE MECHANIC SAID, "WON'T START, WOULD NOT JUMP START. CK FUEL AND IGNITION SYSTEMS AND FOUND NO FUEL PRESSURE. CK FUEL SYSTEM WIRING. R&R FUEL TANK AND REPLACE FAULTY FUEL PUMP. INSTALL NEW FUEL FILTER." *JB

THE PROBLEM IS THAT MY 2004 CHEVROLET TRAIL BLAZER SPITS UP FUEL BACK OUT OF THE FUEL TANK AFTER FILLING UP THE TANK. I AM NOT TRYING TO TOP OFF. EVERYTIME I FILL UP, FUEL SPITS BACK OUT FROM THE TANK AFTER I REMOVE THE FUEL PUMP. I HAVE TAKEN MY CAR TO THE DEALER TWICE NOW, THEY ARE ON THEIR THIRD ATTEMPT TO FIX THE PROBLEM. IT HAPPENED SEVERAL TIMES BEFORE I TOOK MY CAR IN TO THE DEALER. I THOUGHT MAYBE IT WAS THE GAS STATION I WAS USING. SO I TRIED SEVERAL DIFFERENT PUMPS IN DIFFERENT CITIES AND THE SAME THING HAPPENED. THAT'S WHEN I DECIDED TO TAKE THE CAR IN FOR SERVICE.*AK

THE DOOR COMES UNLATCHED FROM THE PONTIAC MONTANA MINI VANS W/O POWER SLIDER ALSO. SUBSEQUENTLY MY VAN DOOR PASSANGER SIDE CAME OPEN SLAMMING OFF HALF ON THE ROAD AND THEN REMAINED ATTACHED TO THE TOP BUT THE TRACK WHEEL SNAPPED OFF, MAKING IT INPOSSIBLE TO PUT ON WITH OUT TOOLS AND THE MUSCLES TO EVEN LIFT IT. *AK

WHILE COMING TO A SLOW STOP(-10MPH AND DRY) THE ANTILOCK BRAKES STARTED TO OPERATE CAUSING A FAILURE FOR AN ASSURED DISTANCE .WHEEL SPEED SENSORS TO BE CAUSE ,REPLACED AT DEALERSHIP. HAPPENED AGAIN 8 MONTHS LATER WHEEL SPEED SENSORS REPLCED AGAIN. SHOULD BE LOOKED INTO FAILURE TO STOP CAUSES ACCIDENTS NOT TAILGATE CABLES. *AK

WHILE DRIVING ON I-75 NORTH COMMING FROM FLORIDA AFTER CROSSING THE GEORGIA STATE LINE DRIVER MADE STOP AT THE REST AREA,WHEN I RESUMED TRIP THE CRUISE CONTROL FAILED TO ENGAGE,A FEW MILES LATER IN HEAVY TRAFFIC THE CRUISE CONTROL ENGAGED ON IT'S OWN. *AK ALMOST CAUSING A ACCIDENT,THIS TRUCK HAS HAD NOTHING BUT PROBLEMS SINCE THE DAY IT WAS BOUGHT,ANYMORE PROBLEMS THIS TRUCK WILL BE PARKED AND TILTLED ONLY FOR MY SAFTY AND THE SAFTY OF OTHERS ON THE ROAD.SEEMS TO ME AFTER 100 YEARS OF AUTO BUILDING GENERAL MOTORS COULD GET IT RIGHT,OH BY THE WAY THE LOCAL DEALER SAID HE COULD NOT FIND ANYTHING WRONG WITH THE CRUISE CONTROL,I HAVE NO DOUBT IF THIS HAD BEEN A CASH FEX INSTEAD OF A WARRENTY PROBLEM THEY WOULD HAVE FOUND THE PROBLEM.

THIS VEHICLE AT 11,000 MILES ONE YEAR AGO WENT FOR STATE INSPECTION AND THE ROTORS WERE SO RUSTED THAT THEY COULD NOT BE REFACED SO THEY WERE REPLACED UNDER THE GENERAL VEHICLE 3 YR 30,000 MILE WARRANTY. THEN TODAY AT 27140 MILES DURING STATE INSPECTION THE ROTORS WERE ONCE AGAIN RUSTED SO BADLY THAT THEY REQUIRED REPLACEMENT. FAILURE OF THESE ITEMS COULD CAUSE FAILURE OF BRAKING SYSTEM. EXPLANATION FROM DEALER WITHOUT ANY TESTING WAS THAT THIS WAS DUE TO THE ROAD SALT. NONE OF MY OTHER GM VEHICLES ( 1991 JIMMY WITH 169,000 MILES,AND A 1996 GRAND AM WITH 159,000 MILES) EXHIBIT THIS SYMPTOM EVEN THOUGH THEY ARE USED ON THE ON THE SAME ROADS. THERE MUST BE A PROBLEM WITH THE SPECIFICATION FOR THE METAL IN THESE ROTORS. THIS IMPROPER SPECIFICATION MAY LEAD TO POSSIBLE CRACKING OF THESE ROTORS. I AM REQUESTING THE OLD PARTS FROM THE REPAIR SHOP SO THAT GM MAY INSPECT THEM. BEING A QUALITY ENGINEER I KNOW THAT GM WILL WANT THESE BACK TO PERFORM METALLURGICAL ANALYSIS ON THE ROTORS AND FIND THE ROOT CAUSE OF THE RUST. *NM

WE PARKED AT A CONVENIENCE STORE AND UPON STOPPING TO PARK THE ABS PUMP STARTED WHINING AND WOULD NOT SHUT OFF EVEN AFTER TURNING OFF THE ENGINE. SERVICE MANAGER AT JIM FUOCO MOTORS IN GRAND JUNCTION, COLORADO DISCONNECTED THE WIRES TO THE ABS RELAY SYSTEM UNDER THE FRAME OF THE TRUCK. HE SAID THE ABS RELAY MODULE UNDER THE FRAME IS FAULTY AND THAT IT WOULD COST OVER $1000.00 FOR PARTS AND LABOR TO REPLACE DUE TO FAULTY DIODES ON THE SYSTEM. HE ADVISED THAT THE TRUCK CAN BE OPERATED WITHOUT ABS SYSTEM CONNECTED AND THE BRAKES WILL OPERATE AS THE OLDER PRE-ABS BRAKES SYSTEMS DID BUT ON ICY ROADS OR HARD STOPS THE TRUCK MAY SKID AND LOSE TRACTION. THE TRUCK HAD 47,000 MILE ON IT WHEN THIS OCCURRED. THIS OCCURRED SEVERAL MONTHS PRIOR AND GM STILL REFUSES TO REPAIR THE PROBLEM OR RECALL THE ABS SYSTEM. I NOTED ON THIS SITE THAT THERE ARE MULTIPLE COMPLAINTS ABOUT ABS FAILURES INCLUDING MANY SIMILAR TO MINE. WHY HAS THIS PROBLEM NOT BEEN RECALLED AS A SAFETY ISSUE? THE ABS SYSTEMS ON THESE TRUCKS ARE FAULTY FROM MANUFACTURE, NOT FROM USE. ARE THEY WAITING UNTIL SOMEONE IS SERIOUSLY INJURED OR DIES?

LOW COOLANT LIGHT CAME ON. COULD SMELL BURNING COOLANT TURNS OUT THE INTAKE MANIFOLD GASKET WAS CRACKED CAUSING COOLANT TO LEAK. PAID $900 IN REPAIRS. CONTACTED GENERAL MOTORS AND THE WILL NOT DO ANYTHING AT THIS TIME. SEEMS TO BE A COMMON PROBLEM WITH THIS MODEL CAR. THIS HAPPENED AT 71,000 MILES. *JB