GMC Complaints

THE JACK ON THE 2002 GMC ENVOY 4X4 IS NOT ADEQUATE FOR THE VEHICLE. IT HAS TO BE PLACED IN A VERY LIMITED NUMBER OF LOCATIONS UNDER THE VEHICLE, AND WILL NOT WORK AT ALL UNLESS THE PAVEMENT IS ABSOLUTELY FLAT (NO CRACKS IN THE CEMENT!). MY VEHICLE WAS SOLD NEW WITH SKID PLATES FOR OFF-ROADING, BUT THE JACK IS TOTALLY UNUSABLE ON A DIRT SURFACE AND IT SOMETIMES EVEN ON PAVEMENT WON'T JACK THE VEHICLE HIGH ENOUGH TO GET THE TIRE OFF THE GROUND.*AK

INTAKE MANIFOLD GASKET LEAKING AT 38,000 MILES. REPLACE BY GM UNDER WARRANTY. INTAKE MANIFOLD LEAKING AGAIN AT 70,000 MILES. NEEDS TO BE REPLACED AGAIN. I CONTACTED GM CUSTOMER ASSISTANCE AND THEY BASICALLY SAID THEY WOULDN'T HELP ME BECAUSE THEY ALREADY PAID FOR IT ONCE. THIS PROBLEM IS IN ADDITION TO BRAKE CYLINDER PROBLEMS AND OTHER COOLANT SYSTEM PROBLEMS. I ALSO HAVE CONSIDERABLE LEAKS IN THIS VEHICLE.

FROM: REGION4 TO: GILBERT G GLOVER[SMTP:[email protected]] I WENT TO HTTP://WWW.NHTSA.DOT.GOV/NHTSA/WHATIS/REGIONS/FAQS.HTML THE CLOSES MATCH WAS RELATED TO I HAVE A PROBLEM WITH A CAR PURCHASED FROM A LOCAL DEALER. MY PROBLEM WAS THAT DURING COLLISION REPAIR WORK AT. BIGGS HIGHWAY 17 SOUTH ELISABETH CITY, N.C. 27909 PH. (800) 342-4447 PH. (252) 338-2131 BIGGS SERVICE CENTER REPLACED THE LEAF SPRINGS ON MY S-10 CHEVY TRUCK FOR BIGGS COLLSION REPAIR CENTER. BIGGS PUT THE BOLTS THAT HOLD THE LEAF SPRING IN BACKWARDS FROM THE WAY THAT THEY WERE ORGINALLY DONE FROM THE FACTORY BY GM. THE INSURANCE COMPANY THAT WAS FOOTING THE BILL FOR REPAIRS WAS NOT MY INSURANCE COMPANY BUT. GEICO DIRECT ONE GEICO LANDING VIRGINA BEACH, VA 23454-5694 I COMPLAINED TO GEICO DIRECT 1-800-582-8114 EXT 6091 AND TALKED TO AMMANDA AND STATED THAT THE BOLTS WERE NOT CORRECTLY INSTALLED. BUT THEY DIDN'T DO MUCH IN THE WAY OF GETTING BIGGS TO ADDRESS THIS ISSUE. BIGGS STATED TO ME THAT THEY PUT THE BOLTS IN THEY WAY THEY TOOK THEM OUT . I HAD TO CALL GM AND TALKED WITH JERIMEY BEATH AT 1-866-952-4368 EXT 58642 TICKET NUMBER 1-152726695. I STATED THAT I FELT THAT IT WAS A SAFETY ISSUE AS NOW THE BOLT THREADS WERE NOW POINTING AT THE GAS TANK AND MUFFLER AND THAT IF MY TRUCK WAS HIT FROM THE SIDE THAT THERE WAS A BETTER CHANCE THAT THE GAS TANK OR MUFFLER COULD BE PENETRATED BY THE BOLT THREADED END THEN IF THE BOLT HEAD WAS FACING THE GAS TANK OR MUFFLER AND THE BOULT HEAD WAS ABOUT 1/4" AND THE THREAD END OF THE BOLT STICKS OUT ABOUT 1". IT TOOK OVER A WEEK TO GET A REPLY BACK FROM GM AND THEN GM WANTED TO VERIFY THE DIRECTION THAT THE BOLTS WERE PUT BACK IN. GM DID TELL BIGGS THAT THEY NEEDED TO FLIP THE BOLTS AND THEY HAVE BEEN. I WAS WOUNDERING DON'T CAR DEALERS HAVE TO HAVE CERTIFIED MACHANICS THAT KNOW HOW TO DO REPAIR'S SO THEY DON'T CREATE SAFTEY ISSUES. IS THERE SOME ACTION THAT I CAN TAKE TO TRY TO PREVENT THIS FROM HAPPENING TO OTHERS.

THE STEERING SYSTEM GRINDS WHEN TURNING, CAN FILL EVERY LITTE BUMP IN STEERING WHEEL, HAD THE TIRES AND STEERING REPLACED. FIXED PROMBLEM ONLY MOMENTARILY. WHEN THERE ARE COLD TEMPERATURES THE PROMBLEM IS WORSE. LIGHTS HAVE ALWAYS FLICKERED. HAVE HAD MANY QUALITY REPAIRS ON CAR. CAR AS DIED TWICE WHILE DRIVING.*AK

97 BLAZER COOLING SYSTEM FAILURE. FROM THE TIME I BOUGHT THE CAR THE COOLING SYSTEM HAD TROUBLE. THE RADIATOR HAD A LEAK ( 34391 MILES), THE COOLING SYSTEM CLOGGED UP AND THE HEATER CORE LEAKED FROM DEX-COOL GELLING UP ( 65265 MILES ), AGAIN HEATER CORE LEAKING FROM BAD DEX-COOL ( 104044 MILES ), HEATER CORE LEAKING (114387 MILES). EACH TIME THE HEATER CORE HAD TO BE REPLACED. THE COOLING SYSTEM HAD TO BE ACID FLUSHED BY THE DEALER BECAUSE THE DEX-COOL GELLED UP. ALL THESE REPAIRS WHERE DONE BY GM DEALER. THE DEALER COULD NOT TELL ME WHY THE DEX-COOL WAS GELLING UP OR THE HEATER CORE KEPT LEAKING. I FILED A COMPLAINT WITH GMC (COMPLAINT # 1-152407734) GMC COULD NOT HELP ME. I FOUND OUT FROM A RADIATOR REPAIR SHOP THAT THEY HAVE HAD MANY GM COOLING SYSTEM FAILURES DU TO THE DEX-COOL CAUSING ELECTROLYSIS. THIS IS THE MAIN CAUSE OF MY PROBLEM AND GM AND THE DEALER WILL NOT ADDRESS IT. THE RADIATOR SHOP SAID THE ONLY REPAIR IS TO FLUSH OUT THE COOLING SYSTEM FOR 36 HOURS THE REFILL IT WITH ANTIFREEZE, NOT DEX-COOL. ALSO ADD AN ANTI-ELECTROLYSIS SOLUTION TO IT AND A RADIATOR CAP WITH AN ANODE ROD ON IT. THEY HAVE HAD VERY GOOD RESULTS WITH THIS REPAIR. THERE MANY COMPLAINTS ON YOUR SITE ABOUT THIS AND ALSO MANY ON OTHER AUTO REPAIR WEB SITES. ALL I WANT IS TO BE REFUNDED THE MONEY I SPENT ON REPAIRS FROM DAY ONE AND HAVE GM PAY FOR THE RADIATOR SHOP TO DO THE FLUSHING AND REPAIRS. *LA

SMELL OF GASOLINE AROUND THE CAR. A CHECK UNDER THE HOOD SHOW DROPS OF GASOLINE COMING FROM AROUND A SMALL CLIP IN FUEL LINE (TOP OF THE ENGINE NEAR THE FIREWALL). THIS IS NOT THE FIRST TIME FOR ME! LAST TIME THE FUEL WAS COMING OUT OF THE CLIP AT A FASTER RATE. LAST TIME I WASN'T ABLE TO REPLACE THE CLIP WITHOUT BUYING AN UNRELATED REPAIR KIT (DISCARDING OTHER PARTS) . I CONSIDER THE CONDITION, ESPECIALLY WHEN THE LEAK BECOMES MORE SERIOUS AND DRIVING THE CAR FOR A WHILE, AS VERY SERIOUS. *LA

I HAVE A 1997 GMC SONOMA S.N. [XXX]. I HAVE BEEN HAVING A LOT OF THINGS WRONG WITH IT. AIR CONDITIONER (A/C) WENT OUT, THE MOTOR MOUND BROKE, THE HEAD GASKET WAS BLOWN, THE BRAKES FAIL, THE VALVES ARE TAPPING, MAIN FRONT BEARING SEAL IS LEAKING, BLINKERS ARE NOT WORKING,OIL IS LEAKING ON TOP OF ENGINE BY A/C, WATER IS LEAKING FROM HEATING COIL, WATER PUMP IS OUT NOW,GOD THAT IS ONLY SOME OF THE THINGS. I HAVE HAD IT 1YR. 7 MON. WHAT CAN I DO? I GOT THE WARRANTY. AND THANK GOD I DID. *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING SLOWLY OR FAST, AT DIFFERENT TIMES, AND NOT EVERY SINGLE TIME, TURNING TO THE RIGHT AROUND A CURVE OR TURNING A CORNER THE STEERING HOLDS THE TURN AND THEN ALL OF A SUDDEN LETS GO OF THAT HOLD. I CAN CORRECT IT BY SLIGHTLY TURNING THE STEERING WHEEL LEFT AND THEN BACK INTO THE TURN. SOMETIMES IT HOLDS THE SECOND TIME AND SOMETIMES IT LETS GO AGAIN. THIS IS REPEATED UNTIL THE END OF THE CURVE OR TURN. STEERING GEAR, PITMAN ARM, STEERING PUMP ALL REPLACED AND PROBLEM STILL IS PRESENT. *LA

THE SEAT RECLINER HANDLE AND CONNECTING BAR FOR BOTH FRONT SEATS OF MY 2000 S-10 BLAZER BROKE OFF WITH A MONTH OF EACH OTHER.

THESE ISSUES LISTED BELOW ARE TROUBLES I HAVE HAD WITH MY 2002 MONTE CARLO BOUGHT VEHICLE NEW 4/15/02 AND 21/02, FRONT BUMPER PAINT BEGAN TO PEEL. BUMPER REPAINTED./5/02 REAR SPEAKERS BEGIN TO CRACKLE AND QUIT WORKING. REPLACED./30/03 TOOK VEHICLE TO CHEVROLET GARAGE DUE TO VEHICLE PULSATING WHEN STOPPING AND THE CAR HAVING TROUBLE STARTING. FRONT AND REAR ROTORS FOUND WARPED AND RESURFACED. CARS FUEL PRESSURE REGULATOR FOUND TO BE LEAKING DOWN AND WAS REPLACED. 8/21/03 CAR PULSATING AGAIN WHEN STOPPING. RETURNED VECHICLE TO CHEVY GARAGE. FOUND REAR ROTORS RUSTED AGAIN AND REPLACED REAR ROTORS. WAS TOLD TIRES WERE CUPPING IN REAR. ROTATED TIRES ON 8/22/03 AND FOUND SCORE MARK ON REAR DRIVERS SIDE ROTOR. 8/22/03 RETURNED VEHICLE TO CHEVY GARAGE SHOWED SERVICE MANAGER THE DEFECT AND WAS TOLD THE PART WOULD NOT BE REPLACED AT THIS TIME EEVN THOUGH ROTOR WAS SCORED. S.MGR STATED THIS WAS NORMAL CONDITION DUE TO BRAKE PAD METALLIC LINING. 8/24/03 CONTACTED GM CUSTOMER SERVICE ABOUT ISSUE. ASKED TO HAVE NEW ROTORS AND BRAKES PUT ON VEHICLE. RESPONSE WAS "GM IS AWARE OF ISSUES WITH OUR BRAKES AND ROTORS, BUT IF THERE IS NO DEFECT THE PART WOULD NOT BE REPLACED." I RESTATED ABOUT THE SCORE MARK ON THE NEW ROTOR AND WAS TOLD SORRY NOTHING THEY COULD DO AT THIS POINT. 9/2/03 WHILE OIL WAS BEING CHANGED TWO BOLTS WHERE NOTICED MISSING FROM THE TRANSMISSION PAN. WILL BE SERVICED ON 9/4/03 REPAIR PENDING. 9/3/03 VEHICLE HAVING TROUBLE STARTING AGAIN. ENGINE HESITATES FOR 10-20 SEC. WILL BE ADDRESSED ON 9/4/03 THIS VEHICLE ONLY HAS 24,000 MILES ON IT. I NEED NEW BRAKE PADS AND NEW ROTORS DUE TO DEFECTS IN PARTS. VEHICLE HAS 7YR/100,000 MILE WARRANTY. DO I HAVE A LEMON?