INFINITI 999R5-AR000 Complaints

I PURCHASED MY VEHICLE IN OCTOBER 2009 CERTIFIED PRE-OWNED FROM INFINITI SOUTHWEST IN HOUSTON, TX WITH 13K ON IT ALREADY. THIS PAST YEAR I CANT TAKE IT ANYMORE. THE PROBLEM IS GETTING WORSE AND WORSE SINCE THE VERY BEGINNING WHEN I PURCHASED THE VEHICLE. ANY GROOVE ON THE ROAD OR MINOR INDENTATION CAUSES MY STEERING WHEEL TO LOSE CONTROL. EVEN WHEN I SWITCH LANES, JUST DRIVING OVER THE LITTLE BUMP REFLECTOR CAUSE ME TRAMLING. IT LITERALLY LOOKS LIKE THERE IS A DRUNK DRIVER ON THE ROAD WHEN PEOPLE SEE ME DRIVING. IT OCCURS ANY TIME I DRIVE IT. I'VE GOTTEN NEW TIRES (WHICH THEY ALWAYS TRY TO BLAME FIRST), ALMOST 3 ALIGNMENTS, AND WARRANTY CHECKS AND THEY SAY THEY CANT FIND THE PROBLEM AND BLAME IT ON THE ROAD. WHY ARE THERE PEOPLE ON EVERY ONLINE INFINITI M FORUM COMPLAINING TO EACH OTHER ABOUT THEIR VEHICLE AND THIS PROBLEM. THERE IS SOMETHING WRONG (DEFECTIVE STEERING RACK) AND SOMETHING NEEDS TO GET DONE!! *TR

I WAS DRIVING MY 2008 INFINITI G35 THROUGH A HEAVY RAINSTORM AT 11:30 AM, GOING EAST ON GLADE RD., BOCA RATON, FL., IN THE MIDDLE LANE AT APPROXIMATELY 35 MPH, WHEN A CAR IN THE LEFT LANE OF THIS THREE LANE RD., CUT ME OFF. I HIT THE BRAKES HARD AND MY BRAKES COMPLETELY LOCKED UP, PUTTING ME INTO A SKID ONTO THE RIGHT SWALE AND MY CAR, SKIDDING VIOLENTLY, SMASHED INTO A TREE. ALTHOUGH THE CAR HIT THE TREE ALMOST HEAD-ON, ONLY THE LEFT FRONT SIDE AIR BAG WENT OFF. THE STEERING WHEEL BAG NEVER WENT OFF. I WAS WEARING MY SEAT BELT, AND THE MY CHEST WAS SMASHED AGAINST THE AIR BAG STRAPS AND LEFT ME WITH SEVERE WELTS AND TERRIBLE PAIN FOR OVER TWO MONTHS. MY RIGHT TIBIA AND FIBULA WERE BROKEN AND DISPLACED. TWO SURGERIES AND THREE MONTHS IN A CAST AND BED-RIDDEN, I AM FINALLY DOING MUCH BETTER. I NOTIFIED NISSAN THAT THE FRONT AIR-BAG AND THE ANTI-LOCK BRAKING SYSTEM NEVER ACTIVATED. THEY DID A CURSORY INVESTIGATION AND SAID NOTHING WENT WRONG. I KNOW THAT'S NOT TRUE. I NEVER ONCE FELT ANY PULSING FROM THE BRAKES AFTER MY APPLICATION, AND THE NON-WORKING STEERING WHEEL AIR BAG SPEAKS FOR ITSELF. *TR

MY 2004 INFINITY FX35 DOOR LOCKS DO NOT WORK I HAVE AN 8 MONTH OLD BABY THAT IF I WOULDN'T HAVE WALKED OUT FROM THE DRIVER SIDE HE WOULD HAVE BEEN STUCK IN THE CAR THE REMOTE DOESN'T LOCK THEM OR UNLOCK THEM NEITHER DOES THE INSIDE SWITCH ALSO THE GAS LID WILL NOT UNLOCK TO BE ABLE TO PUMP GAS THIS IS DANGEROUS AND INFINITY DOES NOT WANT TO COVER UNDER WARRANTY THIS IS A SERIOUS ISSUE AND NO ONE IS DOING ANYTHING TO FIX IT. *TR

HAVE HAD THIS CAR FOR LESS THAN 2 WEEKS, HAVE NOT PUT 200 MILES ON IT. BOUGHT THIS USED VEHICLE FROM A LOCAL DEALERSHIP. HAVE NOT HAD ANY ISSUES WITH THIS TIBURON UNTIL YESTERDAY WHEN I NOTICED THAT THE CLUTCH WAS A BIT STIFF AND WHEN I TRIED TO PUT THE CAR INTO REVERSE, I HAD A HARD TIME FINDING IT, IT WOULD NOT LET ME PUT IT INTO REVERSE AND I TOOK MY FOOT OFF OF THE CLUTCH AND RETRIED IT, MANAGED TO GET IT INTO REVERSE THIS TIME, NEVER HAD ANY PROBLEMS BEFOREHAND, THE ENGINE REVVED UP AND CAR HESITANTLY MOVED OUT OF THE GARAGE. STOPPED VEHICLE, PUT IT INTO 1ST GEAR AND STARTED TO DRIVE OUT OF MY DRIVEWAY WHEN I PUT IT INTO 2ND GEAR, THE CAR JERKED AS I LET GO OF THE CLUTCH BUT CONTINUED TO DRIVE IT. GOT ONTO THE HIGHWAY AND EVERYTHING WAS GOING FINE WHEN THE TRAFFIC STARTED TO SLOW DOWN, WENT FROM 6TH GEAR DOWN TO 5TH GEAR AND THE ENGINE REVVED UP AND SMELLED BURNING RUBBER, TRIED TO GIVE IT SOME GAS TO ACCELERATE AND WOULD NOT MOVE, TACHOMETER WOULD SHOW ENGINE REVVING BUT WAS NOT ACCELERATING AT ALL. MANAGED TO COAST CAR OFF TO THE SIDE OF THE ROAD AND CAME TO A STOP. TURNED THE ENGINE OFF, WAITED FOR A COUPLE OF MINUTES AND STARTED ENGINE UP AGAIN AND AGAIN SMELLED THE BURNING RUBBER; TRIED TO PUT IN FIRST GEAR, WENT IN BUT WOULD NOT MOVE, TRIED REVERSE AND WOULD NOT MOVE. CALLED THE DEALERSHIP FROM WHERE I PURCHASED THIS VEHICLE AND THEY DID NOT HAVE A TOWING SERVICE SO ENDED UP CALLING AAA, TOW TRUCK DRIVER INFORMED ME BY THE SMELL THAT IT WAS MORE THAN LIKELY THE CLUTCH HAD GONE IN IT AND HAD SOME EXPERIENCE WITH THIS AS HE HAS TOWED SEVERAL OF THESE CARS FOR THE SAME REASON. CAR IS IN REPAIR SHOP WILL BE WORKED ON MONDAY 5-24-10. SO FAR THE DEALERSHIP SAID THAT THEY WILL HONOR THE WARRANTY. *TR

DRIVERS SIDE WINDOW MOTOR GOES OUT EVERY 3-4 MONTHS. NEEDS TO HAVE A RECALL,IT COULD POSE AS A SAFETY HAZARD. THE MOTOR GETS IN A BIND AND IF IT GETS STUCK COULD OVER HEAT, OR IF IN A WRECK AND HIT ON THE PASSENGER SIDE THE ONLY WAY OUT IS TO ROLL DOWN THE DRIVERS WINDOW IT WOULDN'T ROLL DOWN. SO IF YOU DIDN'T HAVE SOMETHING TO BUST THE WINDOW IN THE COUPE YOU WOULD BE STUCK. EVERY PERSON I CAME ACROSS THAT HAS A G35 COUPE 03-06 THERE WINDOW HAS WENT OUT AT LEAST TWICE. THERE SHOULD BE A RECALL ESPECIALLY SINCE ITS NOT JUST ONE COUPE BUT RATHER 90% OF THEM. AS WELL AS INFINITI WANTS $500.00 TO FIX. *TR

I HAVE 2003 INFINITI G35 SEDAN. DRIVER'S SEAT ROCKED BACK-AND-FORTH. TOOK IT TO INFINITI DEALER WHO STATED THAT THE DRIVER'S SEAT FRAME ASSEMBLY HAD SEPARATED DUE TO FAULTY WELD JOINTS! DEALER STATED THAT THE DRIVER'S SEAT FRAME ASSEMBLY SEAT WAS NOT COVERED BY ANY WARRANTY OR RECALL. DEALER ALSO STATED THAT IF I DIDN'T PAY THE $1,100.00 TO HAVE THE DRIVER'S SEAT FRAME ASSEMBLY REPLACED AND I WAS IN ANY KIND OF CAR ACCIDENT, THE FAULTY DRIVER'S SEAT FRAME ASSEMBLY WOULD CAUSE THE SEAT TO BECOME COMPLETELY DETACHED FROM THE CAR AND CAUSE THE SEAT TO BE THROWN ABOUT INSIDE THE CAR. I THEREFORE PAID TO HAVE THE DRIVER'S SEAT FRAME ASSEMBLY REPLACED. HOWEVER, A COUPLE OF DAYS AGO I NOTICED THAT THE ROCKING IS STARTING AGAIN! CLEARLY THERE IS SOMETHING WRONG WITH THE DRIVER'S SEAT FRAME ASSEMBLIES THAT ARE COMING DIRECTLY FROM NISSAN, WHICH OWNS INFINITI! IN FACT, ACCORDING TO NHTSA WEBSITE, OTHER NISSAN CARS FROM 2003, LIKE THE 350Z ARE HAVING PROBLEMS WITH THE SEATS! CLEARLY THIS IS WORTHY OF SOME TIME OF INVESTIGATION OR RECALL SINCE THE NHTSA HAS ON FILE A LOT OF COMPLAINTS AND SERVICE BULLETINS ON THIS SAME ISSUE FROM NISSAN CARS! *CN

MY BRAND NEW EX35 INFINITY ADAPTIVE AND STANDARD CRUISE CONTROL ("ACC")CRASHED (QUIT WORKING) ON ME 4X IN THE FIRST 2 MONTHS I OWNED THE CAR. IN ADDITION DURING THAT PERIOD WHEN THE ADAPTIVE CRUISE CONTROL WORKED, IT DID NOT WORK FULLY OR PROPERLY. FINALLY, INFINITI DECLARED A RECALL FOR THE CRASHING ACC AND PURPORTEDLY "FIXED" IT ON 01/20/10. HOWEVER, AFTER THE "FIX" IT BECAME EVIDENT THAT A SAFETY WARNING FEATURE OF THE THAT CHIMES AND FLASHES WHEN ANOTHER CAR CUTS IN BETWEEN YOU AND THE CAR IN FRONT. THIS FEATURE EXISTED ON THE 2010 EX35 BEFORE THE "FIX", IS DESCRIBED IN THE EX35 MANUAL AND WORKED ON MY PREVIOUS CAR (A 2008 FX35) THAT HAD ACC. INFINITI'S RESPONSE IS THAT THIS FEATURE IS NO LONGER PART OF THE SYSTEM AND IF THE MANUAL STATES OTHERWISE, THEIR 2010 EX35 MANUAL IS WRONG.

DRIVER SEAT TRACK. WHITE NYLON GEAR STRIPPED, THIS WILL CAUSE THE SEAT NOT TO GO BACK AND FORWARDS. DEALER WILL NOT WARRANTY THE WORK, BUT IS WILLING TO SELL CUSTOMER A NEW SEAT TRACK COSTING US $1400 FOR REPAIRS. I AM NOT THE ONLY PERSON THAT HAS THIS PROBLEM. *TR

I OWN A 2001 INFINITI I30 WHICH WAS PURCHASED IN NOVEMBER 2000 FROM LYNNES INFINITI IN NEW JERSEY. EXCEPT FOR THE PROBLEM DISCUSSED BELOW, I HAVE BEEN QUITE PLEASED WITH THE VEHICLE. RECENTLY I NOTICED AN UNUSUAL SOUND COMING FROM THE ENGINE COMPARTMENT. THE SOUND SEEMED TO BE MORE PRONOUNCED AT HIGH SPEEDS, ABOVE 50 MPH. CURSORY INVESTIGATION REVEALED EXCESSIVE RUSTING AT AND AROUND THE MOUNTING AREA FOR THE BRACKET THAT SECURES THE BASE OF THE RADIATOR. ADDITIONAL INVESTIGATION REVEALED THAT THE STRUCTURAL MEMBER THAT SERVES AS THE MOUNTING AREA FOR SECURING THE RADIATOR'S BASE WAS COMPLETELY RUSTED THROUGH (SEE ACCOMPANY PHOTOGRAPHS). CONSEQUENTLY A FAIRLY LARGE HOLE DEVELOPED AT AND AROUND THE MOUNTING AREA COMPLETELY NEGATING THE SUPPORT PROVIDED BY THE STRUCTURAL MEMBER. THE LACK OF SUPPORT AT THE BASE OF THE RADIATOR TRANSLATED INTO EXCESSIVE UP/DOWN MOVEMENT OF THE ENGINE COMPARTMENT'S HOOD. THE HOOK'S MOVEMENT IS NOTICEABLE AT LOW SPEEDS BUT BECOMES VERY PRONOUNCED AT SPEEDS IN EXCESS OF 50 MPH. AT SPEEDS IN EXCESS OF 50 MPH, THE HOOD'S VIBRATION CAN BE VISIBLY OBSERVED. ASIDE FROM THE RUST-THROUGH OF THE RESPECTIVE STRUCTURAL MEMBER, THE REMAINDER OF THE VEHICLE IS PRACTICALLY RUST FREE. AS SUCH, IT QUITE APPARENT THAT THE RUST-THROUGH OF THE RESPECTIVE STRUCTURAL MEMBER MIGHT BE ATTRIBUTABLE TO DEFICIENCIES IN THE RUST INHIBITING TREATMENT APPLIED OR A LACK THEREOF. *TR

MY WIFE AND I PURCHASED A 2008 INFINITY M35X LESS THAN A YEAR AGO. ON OUR FIRST FREEWAY DRIVE HERE IN THE SEATTLE, WA METRO AREA WE NOTICED THAT THE CAR WOULD VIOLENTLY JERK IN A VERY UNSAFE WAY TO THE LEFT OR RIGHT. THIS VIOLENT JERK IS SO SEVERE THAT IF YOU ARE NOT PAYING COMPLETE ATTENTION WHEN ENTERING A SECTION OF TRUCK RUTTING THE CARE WILL LEAVE THE LANE AND SNAP INTO THE NEXT LANE. WITHIN WEEKS OF PURCHASING THE VEHICLE I TOOK IT BACK TO THE INFINITY OF KIRKLAND DEALERSHIP WHERE WE HAD PURCHASED IT. THEY UNDERSTOOD THE PROBLEM AND MENTIONED THAT OTHER OWNERS HAD BROUGHT THIS MODEL IN FOR THE SAME PROBLEM. THE DEALERSHIP MENTIONED THAT WHEN THEY BROUGHT IT TO THE ATTENTION OF THE MANUFACTURER THAT THEY STATED IT WAS A REGIONAL ROAD CONDITION ISSUE AND THEY WOULD NOT BE RESPONSIBLE FOR A REPAIR OR ALTERATION. I TOLD THE DEALERSHIP THAT A RENTAL VW RABBIT DID NOT SHOW SIMILAR SIGNS OF A JERKING MOTION WHEN TRAVELING THE SAME ROADS. THE DEALERSHIP UNDERSTOOD AND AGREED THAT OTHER MODELS IN THE INFINITY LINE DON'T HAVE THIS ISSUE. THE DEALERSHIP WENT ON TO SAY THAT SOME OF THE OTHER OWNERS HAD FILLED COMPLAINTS WITH THE FTC AND DID IN FACT FINALLY GET A SOME RESOLUTION FROM THE MANUFACTURER. WE HAVE RECENTLY FILED A COMPLAINT WITH THE FTC. IN JUST THOSE CASES WHERE COMPLAINTS WERE FILED, THE MANUFACTURER REPLACED THE BRAND OF TIRES THAT WERE INSTALLED IN THE VEHICLE AND FOR THE MOST PART REPAIRED THE ISSUE. THIS "REPAIR" WAS ONLY DONE WHEN THE MANUFACTURER WAS FORCED TO DO SO. THIS SEEMS NOT ONLY UNFAIR TO ALL THE OTHER OWNERS BUT IRRESPONSIBLE OF THE MANUFACTURER. MY WIFE AND I BELIEVE THIS TO BE EXTREMELY UNSAFE AND ARE SURPRISED THAT THIS CONDITION HAS NOT ALREADY HIT THE NEWS CAUSE ACCIDENTS AND POTENTIAL DEATHS. PLEASE HELP US REMEDY THIS SITUATION. *TR