INFINITI 999R5-AR000 Complaints

9-20-2017 APPROXIMATELY 4PM, 90 DEG SUNNY DAY, DRIVING 2017 INFINITI QX60 ON INTERSTATE WHEN SUNROOF EXPLODED. NO OVERPASS OR TRUCK IN AREA WHERE FAILURE OCCURRED. THIS WAS MY FIRST OCCURRENCE OF THIS FAILURE. LOUD NOISE AT TIME OF FAILURE. PHOTOS TAKEN LATER. VEHICLE TAKEN TO INFINITI DEALER FOR REPAIR THE FOLLOWING DAY. SUNROOF REPLACED. I HAVE $1000 DEDUCTIBLE INSURANCE SO I ELECTED TO PAY THE $1319.22 BILL FROM MY PERSONAL ACCOUNT SINCE WARRANTY REPLACEMENT WAS NOT OFFERED. I LATER APPEALED THE EXPENSE AS A WARRANTY FAILURE AFTER SEEING A TV NEWS PROGRAM ABOUT EXPLODING SUNROOFS. I BEGAN MY APPEAL WITH THE DEALER 10-13-2017 AND WAS EVENTUALLY DENIED BY AN INFINITI CASE MNGR ON 10-25-2017. CASE MNGR SAID "THE FAILURE IS NOT A KNOWN CONCERN AT INFINITI". MY RESEARCH ON THE INTERNET SHOWED THAT THERE ARE A LARGE NUMBER OF PEOPLE WHO HAVE EXPERIENCED THIS TYPE OF FAILURE AND THE CAR MANUFACTURER ARE NOT TAKING CARE OF THESE PROBLEMS AS THEY SHOULD. CONSUMER REPORTS HAS PUT OUT TWO ARTICLES IN THE LAST ELEVEN MONTHS ABOUT THIS PROBLEM. I BOUGHT MY CAR NEW 1-30-2017 AND THE SUNROOF FAILED 9-20-2017 WHILE IN NORMAL OPERATION. THE FAILURE OCCURRED LESS THAN EIGHT MONTHS AFTER THE VEHICLE WAS PUT IN SERVICE. THE MANUFACTURERS WHO FAIL TO HONOR THESE FAILURES SHOULD BE PUNISHED AND MADE TO PROVIDE RESTITUTION TO OWNERS WHO HAVE BEEN AFFECTED.

MY 2014 INFINITI Q50 SPORT HAS AN UNRESOLVED REOCCURRING PROBLEM WERE AFTER APROX. 20 MILES OF DRIVING THE BRAKE PEDAL WILL SINK SUBSTANTIALLY TOWARDS THE FLOOR AFTER BRAKING. AS THE CAR WILL STILL STOP AFTER THE BRAKES ARE APPLIED THE BRAKING DISTANCE IS LONGER THAN NORMAL AND THE FEELING OF SECURITY IS GREATLY REDUCED. TO DATE THE CAR HAS BEEN BACK TO THE DEALERSHIP 3 TIMES FOR THIS ISSUE. THE FIRST TIME A FULL BRAKE JOB WAS PERFORMED AT MY EXPENSE. WITHIN A COUPLE MONTHS OF THE BRAKE JOB THE PROBLEM CAME BACK. THE CAR WAS RETURNED TO THE DEALER IN JULY 2016 FOR FURTHER EVALUATION. AFTER 2 DAYS OF SHORT TRIAL ROAD TESTING THE CAR WAS RETURNED TO ME WITH THE EXPLANATION THAT THE DEALERSHIP "COULD NOT REPLICATE THE ISSUE" ONE WEEK AFTER THAT THE PROBLEM OCCURRED AGAIN AND I LIMPED THE CAR BACK INTO THE DEALERSHIP AS THE PROBLEM WAS OCCURRING. THEY SEMI ACKNOWLEDGED THE ISSUE AND PROCEEDED TO ORDER A NEW MASTER CYLINDER THAT TOOK 1 MONTH TO COME IN AND GET INSTALLED. I RECEIVED THE CAR BACK ON 8/11/2016 AND IMMEDIATELY NOTICED THE PEDAL WAS STILL LOWER THAN NORMAL BUT OPERATIONAL. AFTER DRIVING FOR ABOUT 50 MILES ON OPEN HIGHWAY THE PROBLEM REOCCURRED AGAIN. ONCE AGAIN I TOOK THE CAR BACK TO THE DEALERSHIP WHERE IT LIES NOW WITH NO RESOLVE. AT THIS POINT I AM AFRAID TO DRIVE THE CAR BECAUSE OF THIS ISSUE AND THE MANY PAST RECALL ISSUES INVOLVING AIR BAGS AND THE ELECTRONIC STEERING SYSTEM. AT THIS POINT I AM LOOKING AT TURNING THE CAR IN WITH 10 REMAINING LEASE MONTHS LEFT AT AN EXPENSE OF $7,000.00. I AM NOT WILLING TO PUT MY LIFE OR THE LIVES OF MY LOVED ONES IN JEOPARDY

MY PASSENGER AND BACK AIRBAG DEPLOYED WITH PASSENGER IN THE SEAT. I DID NOT HIT ANYTHING!!! THERE IS NO DAMAGE TO THE EXTERIOR OF MY CAR BUT MY INSIDE IS DESTROYED FROM THE AIRBAGS GOING OFF!!!

MY WIFE AND I PURCHASED A 2008 INFINITI M35X WHICH IS STILL UNDER A WARRANTY FROM INFINITI AND WAS INSPECTED PRIOR TO US TAKING OWNERSHIP. I DROVE THE CAR AND AFTER TWO DAYS I NOTICED THE CAR PULLING HARD WHEN CHANGING LANES ON THE HIGHWAY. IT DID IT MULTIPLE TIMES DURING A 30 MINUTE TRIP. I AGAIN DROVE THE CAR TODAY AND NOTICED THE ISSUE AGAIN. I HAVE OWNED OVER TEN CARS IN MY LIFE AND NONE HAVE HAD THIS STEERING / LANE SHIFTING ISSUE LIKE THIS. I HAVE ALSO HAD CARS WITH TIRES WITH EXTREME WEAR AND CARS IN DESPERATE NEED OF AN ALIGNMENT AND STILL I NEVER EXPERIENCES PULLING IN THE STEERING WHEEL LIKE THIS. MY WIFE ALSO HAD A PASSENGER DROVE THE VEHICLE AND BOTH NOTICED IT ON A SEPARATE OCCASION. I HAVE TWO CHILDREN AND AM NOW CONCERNED FOR THEIR SAFETY. PLEASE LOOK INTO THIS MATTER ALONG WITH ANY OTHER COMPLAINTS ASSOCIATED WITH STEERING ISSUES WITH INFINITI MODEL M35, M35X, M45 AND M45X FROM 2006 TO 2010. IT IS MY UNDERSTANDING THAT MANY COMPLAINTS HAVE BEEN SUBMITTED WITH LITTLE TO NO EFFORT TO INFORMED CONCERNED DRIVERS/OWNERS OF ANY PROGRESS OR LACK THERE OF FOR POSSIBLE RECALL FOR OR AROUND THIS EXTREMELY DANGEROUS STEERING ISSUE. *TR

THE DASHBOARD ON MY 2008 INFINITI IS MELTING AND IS CAUSING ALARMING AMOUNTS OF GLARE ON THE WINDSHIELD. THIS APPEARS TO BE A COMMON PROBLEM WITH NISSAN PRODUCTS SOLD IN 2008. *JS

I OWN AN 2006 INFINITI M35X AWD ...GREAT CAR BUT HAVE EXPERIENCED TREMLING AND HARD PULLING EITHER LEFT OR RIGHT WHEN DRIVING ON UNEVEN SURFACES OR MAKING TURNS .. IT IS VERY SCARY BECAUSE IT HAPPENS SO UNEXPECTEDLY...NOW I ALWAYS HAVE TO DRIVE EXPECTING IT TO HAPPEN .... NOT MY BEST COMFORT. *TR

WE OWN A 2011 INFINITY M37X THAT WE FEEL IS UNSAFE BECAUSE OF A STEERING DEFECT. THE VEHICLE CONTINUALLY VEERS FROM SIDE TO SIDE UNLESS THE ROAD TRAVELLED IS PERFECTLY FLAT WITHOUT ANY IMPERFECTIONS. WE HAVE TO MAKE CONTINUAL COURSE CORRECTIONS AND IT IS VERY EASY TO OVERCOMPENSATE THE STEERING, WHICH COULD POTENTIALLY LEAD TO VEERING OFF THE ROAD ESPECIALLY IF THE ROAD IS A NARROW TRACK/COUNTRY ROAD. WHEN YOU ADD ICE RUTS, OR SNOW, OR LIGHTLY RUTTED ROADWAYS THE VEHICLE IS VERY HARD TO CONTROL MAKING IT UNSAFE. *TR

3RD BRAKE LIGHT DOES NOT WORK. THIS IS A HUGE PROBLEM W/ THIS MODEL OF CAR. NEEDS TO BE RECALLED. MANY OTHERS HAVE COMPLAINED ABOUT THIS PROBLEM. *TR

THE AC/RADIO CONTROLS GO OUT INTERMITTENTLY ON BY 2003 G35, EVEN THOUGH A FEW G35'S WERE COVERED UNDER A VOLUNTARY SERVICE CAMPAIGN - MY VIN # WAS NOT ON LIST - AC NOW STUCK ON AND SNOW IS DUE IN 2 DAYS! INFINITI SAYS NOT A SAFETY HAZARD AND THEY WILL NOT COVER???? I NOT A SAFETY HAZARD IN COLD WEATHER I DON'T KNOW WHAT IS.. THERE ARE 100'S OF POST SIMILAR TO MINE ON INTERNET - WHEN IS SOMEONE GOING TO TALK SOME SINCE INTO INFINITI. THIS IS THE THING THAT IS KEEPING ME FROM EVER BUYING ANOTHER INFINITI - NOT SO MUCH THE PROBLEM, THINGS HAPPEN- BUT IT THE WAY INFINITI IS HANDLING IT. THEY KNOW IT WAS AN ENGINEERING BOO BOO AND THEY ARE REFUSING TO TAKE RESPONSIBILITY. THEY NEED TO GROW UP!!! *LN

THE A/C SWITCH THAT CONTROLS THE REAR FAN SPEED ON THE FRONT DASH DOES NOT WORK. THE INTERNAL PLASTIC HAS BROKE AND THE NOB JUST TURNS. THE ONLY WAY NOW TO USE THE REAR A/C IS TO STRETCH WAY BACK IN THE REAR AND TURN IT ON. I WENT TO TEST DRIVE A NEWER QX56 AND THAT NOB WAS ALSO BROKEN. I TEST DROVE ANOTHER ONE AND THE REAR AIR WAS CONTINUOUSLY RUNNING. I TOOK MY 2005 QX56 TO AN INFINITI DEALER AND THEY SAID THE ENTIRE PANEL HAS TO BE REPLACED AT $565.00 EVEN THOUGH ONLY ONE NOB IS BROKEN. PLEASE HELP. *TR