INFINITI Complaints

View complaints related to INFINITI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • INFINITI 999R5-AR000
    - NASHVILLE, TN

    AC STUCK ON BLOWING AIR, BUTTONS NOT WORKING, RADIO CONTROLS ONLY WORKS THROUGH STEERING CONTROLS. *TR

    Source: NHTSA WEB SITE
  • INFINITI 999R5-AR000
    - LAKEWOOD, CA

    WELL I BOUGHT THIS CAR FROM BELLFLOWER AUTO MART THINKING THAT I BOUGHT A PRETTY DEPENDABLE CAR COME TO FIND OUT THE PREVIOUS OWNER WAS DRINKING AND DRIVING AND TOTALED THE CAR, SO NOW THE CAR SHOULD HAVE A SALVAGE TITLE BUT IT DOESNT THE AIRBAG SYSTEM IN THE CAR DOES NOT WORK AT ALL, THE DEALER BOUGHT THE WRECKED CAR FROM AUCTION AND REPAIRED IT THEMSELVES AND SOLD IT TO ME AS IF IT WAS NEVER IN ANY ACCIDENT, I ASKED FOR THE CARFAX REPORT BUT IT UNFORTUNATELY SLIPPED MY MIND AFTER ALL THE PAPER WORK, BUT I WENT THE NEXT DAY TO RETURN THE CAR AFTER I FOUND ALL THIS OUT AND WAS KICKED OFF THE PROPERTY. *TR

    Source: NHTSA WEB SITE
  • INFINITI 999R5-AR000
    - VIRGINIA BEACH, VA

    I PURCHASED AN 07 INFINITI M35X AND HAD SEVERAL ISSUES WITH IT. THE MAJOR ISSUE WAS DUE TO A "DRAGGING, RASP RATTLING, ROCKS IN A CAN SOUND" COMING FROM UNDERNEATH THE CAR; WHICH I FOUGHT WITH THE DEALERSHIP ON FOR OVER A YEAR. SINCE THEN; I WORKED A DEAL WITH THE NEW AND CURRENT GM ON A 09 M35 SPORT AND THE SAME RATTLING HAS AROUSED AGAIN; "ROCKS IN A CAN" SOUND COMING FROM THE CAR AFTER PUTTING JUST A COUPLE HUNDRED MILES ON IT. I BROUGHT IT BACK TO THE DEALER ON JULY 8TH; IN WHICH THEY KEPT IT FOR 3 DAYS. CHANGED OUT THE INSTALLATION AND HEAT SHIELDS; THE PROBLEMS IS STILL THERE. THERE ARE AN ABUNDANCE OF REPORTS ON THE INTERNET ABOUT THIS; WITH DEALERSHIP TECH'S GIVING CUSTOMERS DIFFERENT OPINIONS ABOUT THE ISSUE AND EVEN ADMITTING IT TO BE A KNOWN PROBLEM. THE ISSUE GETS WORST OVER A PERIOD OF TIME AND AS THE SYSTEM GETS HOTTER AND HOTTER. I'M AFRAID THAT AT SOME POINT WITH ME DRIVING THIS NEW VEHICLE; THAT SOMETHING COULD POSSIBLY GO WRONG WHILE DRIVING ON THE HIGHWAY AND CAUSE A MAJOR ACCIDENT. VEHICLE LOCATION IN THE VIRGINIA BEACH AREA CURRENTLY. *TR

    Source: NHTSA WEB SITE
  • INFINITI 999R5-AR000
    - SAN ANTONIO, TX

    THE BRAKES ON THIS VEHICLE ARE HORRIBLE. I CONTINUE TO HAVE TO HAVE THEM CHECKED BUT TO NO AVAIL. THE VEHICLE ONLY HAS 48,000 MILES. *TR

    Source: NHTSA WEB SITE
  • INFINITI 999R5-AR000
    - TARRTYWON, NY

    MY CAR, A 2008 INFINITI M35X, EXHIBITED EXTREME TRAMLINING (POOR ROAD TRACKING) ON INITIAL DRIVE. THE CAR WOULD WANDER ALL OVER A LANE WHEN RIDING ON A RESURFACED TAR LINE OR SIMILAR. IT WAS MORE SEVERE AT HIGHER SPEEDS. COMPLAINT TO THE DEALER RESULTED IN AN IMMEDIATE TIRE REPLACEMENT, FROM GOODYEAR EAGLE RS-A TO MICHELIN PRIMACY MXV4 WHICH RESULTED IN SOMEWHAT BETTER ROAD RESPONSE, BUT STILL QUITE SEVERE AND NOTICEABLE EVEN AT LOW SPEEDS. THIS IS NOT ACCEPTABLE PERFORMANCE FROM ANY CAR, LET ALONE ONE THAT COSTS MORE THAN $50,000. CHECKING VARIOUS FORUMS, I SEE THAT MANY PEOPLE HAVE COMPLAINED ABOUT THIS VERY PROBLEM. MANY CLAIM THAT CHANGING OUT THE STEERING RACK SOLVES THE PROBLEM. IT'S CLEARLY DANGEROUS AS IT STANDS AND NISSAN/INFINITI SHOULD ISSUE A RECALL TO CORRECT IT. *TR

    Source: NHTSA WEB SITE
  • INFINITI 999R5-AR000
    - INDIO, CA

    TL*THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT NOTICED THAT THE AIR CONDITION WOULD SPORADICALLY FAIL. THE FAILURE WORSENED AND INCLUDED THE RADIO AND CD PLAYER AS WELL. THE MANUFACTURER STATED THAT THERE WAS A VOLUNTARY RECALL FOR THE EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; HOWEVER, THEY WOULD NOT REPAIR THE VEHICLE FOR FREE BECAUSE HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VIN RANGES ARE JNKCV51E*3M000014-026621. THE CONTACT IS IN THE PROCESS OF REPAIRING THE AUDIO FINISHER CIRCUIT BOARD AT THE COST OF $1,400. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 64,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE