MAZDA HOOD Complaints

MAZDA RX8: SIR, I HAVE BEEN THE SOLE OWNER OF THIS VEHICLE SINCE THE DAY I PURCHASED IT, AND EACH TIME I'M ON A BUSINESS TRIP FOR ONE WEEK OR MORE, THE CAR HAS TO BE TOWED FOR SERVICES. EITHER FOR FLOODING OUT OR RECHARGING THE BATTERY. LAST MONTH I BOUGHT AN ADVERTISED DEVICE, CAR MD, TO HELP DIAGNOSE THE PROBLEM AND IT INDICATES THERE'S AN ELECTRONIC SENSOR ISSUE, WHICH MAZDA CHOOSE NOT TO ADMIT. MY CAR HAS LESS THAN 24,000 MILES ON IT AND HAS BEEN A LIVING NIGHTMARE SINCE I PURCHASED THE VEHICLE. NOW, THE COMPANY WANTS ME TO PAY FOUR THOUSAND DOLLARS FOR REPAIRS WHEN I BEEN COMPLAINING ABOUT THIS SAME ISSUE. REQUEST YOUR ASSISTANCE IN RECTIFYING THIS MATTER OR POINT ME IN THE RIGHT DIRECTION OF WHAT AGENCY HAS OVERSIGHT OF THESE MATTERS. *TR

INNER DOOR HANDLES BROKEN FROM REGULAR USE. DRIVER SIDE DOOR HANDLES ACTUALLY BROKE IN HALF. PASSENGER FRONT DOOR HANDLE BROKE AS WELL INTERNALLY. NEITHER DOOR HANDLE OPENS FROM INSIDE. AS FOR DRIVER SIDE DOOR HANDLE I REPLACED IT WITH BACK PASSENGER DOOR HANDLE AS I DID NOT FEEL I SHOULD HAVE TO PAY FOR A DEFECT LIKE THIS. FRONT PASSENGER DOOR HANDLE REMAINS TO BE FIXED. WE ALL NEED TO CALL MAZDA AND REPORT THIS PROBLEM. THIS HAS BEEN A HUGE PROBLEM WITH MANY OF THESE VEHICLES. MAZDA NEEDS TO KNOW ABOUT IT. 1800-222-5500. *TR

I PURCHASED A NEW MAZDA 6 IN 2005. SINCE THEN I HAVE HAD TO REPLACE THE BATTERY 3 TIMES. EACH TIME THE BATTERY WENT OUT WITH NO WARNING. IT WOULD BE DRIVING FINE, I WOULD PARK AND GET OUT. WHEN RETURNING TO THE CAR, IT WILL NOT TURN AT ALL. INTERNAL AND EXTERNAL LIGHTS AND RADIO WORKED FINE BUT CAR WILL NOT TURN. THE FIRST TWO TIMES THE BATTERY WAS JUMPED AND THE CAR WAS TAKEN TO A MAZDA DEALERSHIP AND REPLACED UNDER THE MAZDA BATTERY MANUFACTURER WARRANTY BECAUSE THEY WENT OUT BEFORE THE 36 MONTH WARRANTY. THE LAST TIME IN AUGUST OF 2010, THE BATTERY WILL NOT JUMP. I PAID TO HAVE THE CAR TOWED TO A MAZDA DEALERSHIP. I WAS TOLD THAT THE BATTERY HAD A CRACK IN IT AND ACID LEAKED OUT AND AS A RESULT, THE ENGINE WIRING HARNESS NEEDED TO BE REPLACED. AT THIS TIME, THE BATTERY WAS COVERED UNDER THE MAZDA MANUFACTURER WARRANTY AND THE WIRING HARNESS WAS COVERED UNDER MY MAZDA EXTENDED WARRANTY PLAN. I DID SOME RESEARCH AND FOUND THAT THERE IS A POSSIBILITY THAT THE LEAKING ACID COULD HAVE CAUSED AN EXPLOSION AND MY FAMILY WAS LUCKY. I RECEIVED A CALL FROM THE DEALERSHIP SAYING THAT THE MANUFACTURER WARRANTY WILL REPLACE ONLY THE BATTERY ITSELF AND THE EXTENDED WARRANTY IS DENYING THE ENTIRE CLAIM BECAUSE THE DAMAGE TO THE WIRING HARNESS WAS FROM THE BATTERY ACID. SO, HERE I AM WITH A BATTERY UNDER MAZDA MANUFACTURER WARRANTY, COVERED BY A MAZDA EXTENDED WARRANTY PLAN AND I HAD TO PAY FOR EVERYTHING EXCEPT FOR THE BATTERY ITSELF. I PAID FOR THE TOW, THE LABOR AND PARTS FOR THE HARNESS, RENTAL CAR WHILE IT WAS BEING SERVICES. AND THE FACT IS THAT THERE WAS A FAULTY BATTERY THAT LEAKED ACID, PUT MY FAMILY IN DANGER, AND I WAS STUCK WITH THE COLLATERAL DAMAGES. CONSIDERING THAT THIS WAS MY 3RD BATTERY REPLACEMENT IN 5 YEARS, I'M CERTAIN THERE IS SOMETHING WRONG WITH THESE BATTERIES OR SOMETHING IN THE CAR ITSELF. I AM NOW DRIVING WITH MY 3RD MAZDA BATTERY REPLACEMENT AND AFRAID OF WHEN MY NEXT INCIDENT IS GOING TO BE.. *TR

I RECENTLY BOUGHT A USED MAZDA CX-7 GRAND TOURING EDITION VEHICLE. I BOUGHT IT ON NOVEMBER 8, 2008 WITH 18,000 MILES ON IT. AFTER OWNING IT FOR A YEAR AND A HALF I WAS DRIVING TO WORK ONE MORNING WHEN I HEARD A POP AND CLANKING SOUND. I CONTINUED TO DRIVE UNTIL MY CAR STARTED LOSING POWER HOWEVER I MANAGED TO MAKE IT TO WORK. NO LIGHTS CAME ON, NOTHING. MY HUSBAND CAME THAT MORNING TO DRIVE THE CAR TO THE MECHANIC AND WITHIN 2 MILES ALL THE DASH LIGHTS CAME ON AND THE CAR LOST ALL POWER. IT WAS TOWED TO GRAPPONE MAZDA IN CONCORD NH FOR WHAT I THOUGHT WOULD BE WARRANTY WORK SINCE WE WERE STILL UNDER THE WARRANTY. WE WERE TOLD TO PRODUCE ALL SERVICE RECORDS WHICH WE DID, AND THEY FOUND SOME GAPS, HOWEVER, NEVER OVER THE RECOMMENDED 7500 MILES THAT THEY RECOMMEND FOR AN OIL CHANGE. OUR WARRANTY COVERAGE WAS DENIED TWICE. TO THIS DAY, WE STILL DON'T KNOW WHAT IS WRONG WITH OUR ENGINE. THERE HAVE BEEN SUGGESTIONS AND ALSO WE'VE BEEN TOLD THAT THE TURBO DEFINITELY WENT. WE OBTAINED A CARFAX TO SEE WHAT WAS DONE TO THE CAR BEFORE WE OWNED IT AND FOUND OUT THE TURBO HAD BEEN REPLACED BEFORE WE BOUGHT THE CAR WHEN IT WAS ONLY A YEAR OLD WITH 18,000 MILES ON IT. MAZDA IS REFUSING TO WORK WITH US ON THIS AND HAVE LEFT US WITHOUT A CAR NOW FOR 2 MONTHS. *TR

FEDEX SHIPPED A 5TH WHEEL HITCH BUT A MISSING PART WAS MISSING? MIGHT BE THAT THE FEDEX SHIPPING DID NOT MAKE A PROPER PACKAGING AND WAS LOST WHEN WAS SHIPPED TO THE ADDRESS LISTED. MISSING PART WAS A LOWER PORTION OF THE EQUIPMENT (GOOSENECK, SLIDER) WAS NOT INCLUDED? UPDATED 03/22/10

ALL TRAILERS MY ARE REQUIRED TO KEEP AT LEAST TWO OR THREE AXES. M-RV AMBER TRAILER MUST BE EQUIPPED WITH "3" AXES REPORTED BY THE PAMDALE CITY SHERIFFS DEPARTMENT SAFETY WEATHER CONDITION(S). NON-OF MY TRAILERS HAVE SOLO ONE AXES AND A SINGLE WHEEL. DANGERS BECAUSE OF NOT SUSTAIN TIRE CHAINS WHILE DRIVING IN SNOW CONDITIONS IN MOUNTAIN DRIVING TERRAIN. ....RUN-A-WAY TRUCK RAMP 1 MILE. (WESTERN GENERAL INSURANCE, CALABASAS, CA). *TR

VEH.WAS JUST FIXED BY MAZDA 3 WEEKS EARLIER FOR THROTTLE DAMAGE CABLE DAMAGE/ IAC VALVE DEF. &WIDE OPEN "SEE REF #10289784 10/26/09" WHEN SAME ISSUE OCCURED. THROTTLE STUCK AND CAR RACED FORWARD HITTING PARKED CAR AND RIPPING GUARD RAIL 2 FT OUT OF GROUND. CAR FLOORED DISTANCE APPROX.15 FT. WIFE WAS INJURED AND TAKEN BY AMB TO HOSP. POLICE/FIRE CALLED BY WITNESSES. CAR TAKEN BACK TO SAME MAZDA DEALER WHERE THEY CALLED MAZDA HDQTRS FOR HELP. CAR SAT UNTOUCHED FOR 9 DAYS BEFORE MAZDA DECLINED TO SHOW @ DEALERS,TELLING THEM TO TOTAL CAR. I GOT MAD W/DEALER AND HAD CAR TOWED TO ANOTHER MAZDA DEALER WHO SAID THEY WOULD HAVE MAZDA REP LOOK INTO TRBL. AFTER 3 DAYS MAZDA DECLINED TO COME OUT AGAIN STATING CAR HAD BEEN TOTALED AND WOULD NOT LOOK ANY FURTHER. INSURANCE CO. SENT INDEPENDENT INVEST OUT WHO SAID CAR /SCENE HAD BEEN DISTURBED AND REPORTS VARY . CASE APPEARS TO BE COMP BY INSURANCE .MAZDA INSISTS THAT I AM ONLY PERSON IN ENTIRE U.S. TO COMPLAIN ABOUT THIS PROBLEM. RECALL FOR EXACT SAME DEFECT WAS DONE 2/05 AND REPAIRED,NEVER TO COME BACK. THEY PUT BACK SAME TYPE/MODEL PARTS EVERY TIME BUT STILL REFUSED TO LOOK INTO FAILURE AFTER TWO MAZDA DEALERS CALLED TO REPORT. *TR

I OWN A MAZDA3 2006. THE FOLLOWING ARE ISSUES THAT HAVE OCCURED SINCE I'VE OWNED THE VEHICLE AND I WANTED EVERYBODY TO BE AWARE OF THEM: 1) THE DASHBOARD CLOCK WAS INCORRECT. IT WOULD LOSE TIME EVERY DAY AND STARTED GOING BACK IN TIME. WAS FIXED UNDER WARRANTY. 2) THE TIRES HAVE HAD TO BE REPLACED OFTEN. NOT SURE WHY THEY WEAR OUT SO FAST, BUT I STOPPED USING THE GOODYEAR TIRES THAT CAME WITH THE CAR AND GO WITH LONGER LASTING TIRES. 3) THE TIRE PRESSURE MEASUREMENT DEVICE ON THE FRONT RIGHT TIRE WAS DEFECTIVE. IT WAS INCORRECTLY TELLING ME I HAD A PROBLEM. TOOK NUMEROUS VISITS TO THE DEALERSIHP BUT WAS FIXED UNDER EXTENDED WARRANTY. 4) THE RIGHT ENGINE BRACK UNDER THE HOOD WAS LOOSE. THEY HAPPENED TO FIND IT WHILE FIXING ANOTHER ISSUE. WAS NEVER CAUGHT IN THAT "FULL CIRCLE INSPECTION" THEY CLAIM THEY DO. AGAIN, FIXED UNDER EXTENDED WARRANTY. 5) THE TEMPERATURE COOLANT HOSE WAS NOT PROPERLY WORKING. IT WAS NOT CLOSING. THIS CAUSED THE "CHECK ENGINE" LIGHT TO COME ON. FIXED UNDER EXTENDED WARRANTY. 6) THE RUG UNDER THE GAS PEDAL WAS RIPPING EASILY AND WAS MOVING UNDER THE PEDAL. TOOK TO DEALERSHIP AND THEY REPAIRED THE RIP. NEVER DID GET A NEW RUG THOUGH, ITS A LITTLE BENT BUT ISSUE HADNT OCCURED SINCE. *TR

MY WIFE AND I PURCHASED A 2007 MAZDA CX-7 A FEW YEARS AGO, AND OVER THE LAST THREE MONTHS IT HAS BEEN IN THE SHOP WITH MULTIPLE PROBLEMS. FROM AN OIL LEAK, TO A BAD COMPRESSOR, THEN THE TIMING CHAIN GONE BAD AND NOW ANOTHER PROBLEM WITH THE EGR. THE CAR HAS A LITTLE OVER 38K MILES AND TO ME IT SEEMS VERY ODD FOR A CAR BEING THIS YOUNG IN MILES, TO HAVE MAJOR PROBLEMS SUCH AS THESE. AFTER GOING BACK AND FORTH WITH THE MAZDA CORPORATE OFFICE, THEY FIRST AGREED TO PAY FOR THE PARTS FOR MY LATEST PROBLEMS SINCE I'M NOW OUT OF WARRANTY. I WAS FINE WITH THAT UNTIL I FOUND OUT THE LABOR WAS OVER $500 TO FIX THIS PROBLEM. WHEN I CALL THE CORPORATE OFFICE TO TRY TO DISCUSS SPLITTING THE LABOR COSTS, THEIR SUPERVISOR CONTACTED ME BACK WITH AN ATTITUDE LIKE I DID SOMETHING WRONG AND DECIDED THEY WERE NOW NOT GOING TO HELP AT ALL. THAT IS JUST POOR CUSTOMER SERVICE BEHIND A VEHICLE THAT WAS NOT READY TO BE PUT ON OUR US ROADWAYS. IN MY OPINION, THIS CAR SHOULD BE RECALLED. AFTER REVIEWING SOME OF THE FORUMS, MANY OTHERS AGREE WITH MY DISPLEASURE IN THE PROBLEMS WITH THE MAZDA CX-7--CHECK THIS LINKHTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0E5B59/110. THANK YOU. *JB

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). HELLO, I OWN A 2005 MAZDA 3. 2.3 MOTOR. I AM HAVING A LOT OF DIFFICULTIES WITH TWO MOTOR MOUNTS. THE VEHICLE ONLY HAS 60,000 MILES ON IT AND THE TWO ARE ALREADY BROKEN. AFTER READING SEVERAL REVIEWS AND AFTER GOING TO SEVERAL AUTO MECHANICS IT HAS BEEN BROUGHT TO MY ACKNOWLEDGEMENT THAT MANY CONSUMERS ARE HAVING PROBLEMS WITH THESE MOTOR MOUNTS. THE MOTOR MOUNTS CAUSE INTENSE VIBRATION WHILE SLOWING AND SPEEDING. IT IS PRETTY SCARY. I WHICH THEY WOULD NOT ONLY CALL THE PART A DEFECT BUT RECALL IT. I FEEL IT IS NOT SAFE TO DRIVE THE VEHICLE AND ALL THE AUTO MECHANICS TELL ME THE SAME. MAZDA OF COURSE STATES IT IS NOT A HAZARD. WHEN SOMEONE'S ENGINES DROPS OUT OF THE VEHICLE DUE TO THE MOTOR MOUNTS FAILING BECAUSE THEY ARE DEFECTIVE I ENSURE THEY WILL READVISE THEIR JUDGMENT. [XXX]*TR