MERCEDES-BENZ HEADLIGHT LENSES Complaints

I OWN A C 280 (96) [XXX] CAR STARTED CONSUMING MORE GAS THAN NORMAL, WAS HARDER TO START, STARTED MISSING AND DROVE SLUGGISH. I REPLACED THE SPARK PLUGS AND CABLES. BUT IT GOT WORSE, AND THEN QUIT, AS IF IT WAS OUT OF TIME. I SEND IT TO AN IMPORTED CAR SERVICE SHOP IN DALTON, GA. THEY TOLD ME THAT IT IS A COMMON PROBLEM ON THIS MERCEDES BENZ BENZ. THE WIRING HARNESS UNDERHOOD (INSULATION ON THE WIRING) CRUMBLED TO PIECES, LIKE DUST AND SHORTED RELAYS AND ALL THE CAR. I PAID OVER $2600.00 TO HAVE IT REPAIRED. I STILL HAVE THE OLD HARNESS AS EVIDENCE THAT IT SHOULD BE A RECALL BECAUSE Y COULD LEAD TO A WORSE PROBLEM, LIKE FIRE. THE MECHANIC TOLD ME THAT HE HAS REPAIRED SEVERAL C-280 WITH THE SAME PROBLEM AND THAT MERCEDES BENZ HAS BEEN NOTIFIED AND THEY WILL NOT DO ANYTHING. AN EXPENSIVE CAR AS IT IS SHOULD BE BUILT BETTER THAN THIS. (THE WIRING HARNESS ITSELF IS WORTH $1600.00 OR MORE. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SHORTLY AFTER PURCHASING MY 1997 E320 IN 2003 I TOOK THE CAR IN TO REPORT AN ODD ACCELERATION AND DECELERATION WHILE DRIVING IN CRUISE CONTROL. DEALER AT NEWPORT BEACH CA TOLD ME THAT CRUISE CONTROL IS NOT DESIGNED TO DRIVE IN HILLS, ALL OF OC IS FULL OF HILLS. THEY DID NOTHING TO REPAIR PROBLEM, ALTHOUGH CAR WAS STILL UNDER WARRANTY. IN ADDITION I REPORTED THE AUTOMATIC CONTROL OPENER TO NOT WORK IN TEMP ABOVE 80 DEGREES. I'M NOT SURE IF THE PROBLEM IS RELATED. IN 2005 THE SENSOR NOTICE CAME ON TO REPORT ELECTRONIC PROBLEM. I TOOK IT TO THE MB IN AUSTIN TEXAS. THE SERVICE REP TOLD ME IT WOULD COST $400 TO FIX. SINCE WE WERE ON AN EXTREMELY TIGHT BUDGET I ASKED HIM IF IT WENT UN-REPAIRED IF I WAS WORSENING A PROBLEM OR ENDANGERING MY SELF OR MY FAMILY IF I CONTIUED TO DRIVE IT THAT WAY. HE SAID IT WOULD BE OK TO DRIVE. NOW A FEW MONTHS LATER AROUND JANUARY (COLD WEATHER) THE CAR STARTED TO IDLE INTO VIBRATIONS AND A STRONG GAS SCENT FILLS THE CAR. NOT TRUSTING THE MB I TOOK MY CAR TO FIRESTONE, THEY TOLD ME IT NEEDED A SERIOUS TUNE UP...WHICH SURPRISED ME BECAUSE I DID ONE LESS THAN A YEAR AGO...I'M NOT SURE WHO TO TRUST AND NOW I'M VERY WORRIED ABOUT THE HARNESS WIRING AND THE SUSCEPTIBILITY TO SPONTANEOUS FIRES. *JB

THE BATTERY OF THE VEHICLE GETS DRAINED OUT DUE TO THE COMPONENTS OF THE MEMORY SEATS BEING SHORTED. *JB

THE HEATED SEAT IN MY 2003 MERCEDES ML320 BURNED THROUGH MY LEATHER SEATS AND LEAVING A SMALL MARK ON MY LEFT THIGH. MY INJURY HEALED; HOWEVER, THERE IS STILL A BURNT MARK ON MY SEAT. AFTER EXPLAINING IT TO MERCEDES AND MY EXTENDED WARRANTY SERVICE, BOTH DECIDED TO HELP ME STATING IT WAS A COSMETIC DEFECT. NOW I'M STUCK WITH A DRIVER SIDE SEAT THAT HAS 3 CM HOLE IN IT ALONG WITH HEATED SEATS THAT MERCEDES SUGGEST THAT I SHOULD NEVER TURN ON, EVEN THOUGH I PAID EXTRA FOR IT. *JB

FUEL LINE LEAKS X4. 1999 MERCEDES 300 TD. STARTING IN FEB. 03 FIRST FUEL LINE LEAK. CAR WOULD NOT START TOWED TO DEALER. FUEL LINE REPLACED. TWICE AGAIN IN MARCH OF 03, FUEL LINE LEAKS. REPAIRED BY DEALER. NOV.23 05, CAR CAME TO A STOP WHILE DRIVING. CAR TOWED TO DEALER. FUEL LINE LEAK DIAGNOSED. ALL FUEL LINES AND CUT OFF SWITCH REPLACED. PARTS NOT AVAILABLE. *JB

I AM THE OWNER OF A C-230 4 DOOR SEDAN VIN#[XXX]. I HAVE AN ISSUE THAT I WAS LOOKING INTO ADDRESSING WHEN ANOTHER MAJOR ISSUE JUST AROSE THAT I NEED HELP FROM THE MANUFACTURER WHO I HAVE CONTACTED BUT NOT RECEIVED A RESPONSE. 1) LAST WEEK I DECIDED TO QUOTE INSURANCE AND MAKE A CHANGE TO ALLSTATE. ONCE THEY PUT IN THE VIN# MAJOR ISSUES CAME. THE PRICE WAS WAY DIFFERENT THEN WHAT I WAS PAYING WITH MERCURY. TO MAKE THIS SHORT, AFTER TALKING TO MY BROKER AT MERCURY, IT TURNS OUT MY 4 DOOR HAS THE VIN# OF A 2 DOOR COUPE. I CALLED BEVERLY HILLS LTD WHERE I PURCHASED THE CAR NEW. THEY DID NOTHING. I HAVE THE ORIGINAL TEMP REGISTRATION FROM THE DAY I PURCHASED THE CAR NEW, AND THE DEALER TYPED COUPE NOT FOUR DOOR AND ON THE LEASE AGREEMENT. I DID NOT NOTICE THIS. HERE ARE MY ISSUES. THE COUPE IS MORE EXPENSIVE ON INSURANCE - I HAVE BEEN OVERPAYING SINCE 2/2003. 2ND, AM I PAYING A FAIR LEASE RATE IF THE VIN# IS FOR ANOTHER BODY STYLE. THIS CAR HAS BEEN NOTHING BUT NIGHTMARE TO DEAL WITH SINCE THE DAY I PURCHASED IT. IT HAS BEEN SERVICED 8 TIMES, TRANSMISSION WORK, 2 COMPUTERS, CAMSHAFT, NEW RADIO, IDLE ISSUES, BRAKE SYSTEM FAILED, AND SO ON. IT'S A COMPLETE LEMON. IT IS GOING IN NEXT WEEK AGAIN. I HAVE ONLY 21,000 ON THE CAR, AND DRIVE MY 2ND CAR MORE A 79 300SD MERCEDES AS IT IS MORE RELIABLE THEN THIS NEW CAR. I NEED SOMEWHERE, SOMEONE TO GO TO, ANY INFORMATION WOULD BE GREATLY APPRECIATED. THANKS SO MUCH, [XXX] - PHONE OR EMAIL *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I PREVIOUSLY SUBMITTED A COMPLAINT (NVS-216 MEC; REF. NO. 10130172) CONCERNING THE FAILURE OF 3 RIMS/WHEELS AND TWO TIRES ON MY 2006 MERCEDES CLS55. SINCE THAT TIME WITH LESS THAN 11,000 MILES ON THE CAR THERE HAS BEEN AN ADDITIONAL FAILURE OF FOUR MORE RIMS AND FOUR MORE TIRES. THIS IS A TOTAL OF 7 RIMS AND TIRES IN LESS THAN 7 MONTHS.*JB

BRAKE LIGHTS BURN OUT FREQUENTLY ON MY 1999 MERCEDES SLK 230. LIGHT SOCKETS BURN WITH DISCOLORATION AND PLASTIC MELTS AT THE SOCKET AND CIRCUIT BOARD ON THE REAR OF THE TAILLIGHT. IT IS VERY DIFFICULT TO REMOVE THE BURNED SOCKET FROM THE FIXTURE. THE INTENT OF THE DESIGN IS TO USE FINGER PRESSURE TO TWIST THE SOCKET OUT. DUE TO THE MELTING IT REQUIRES THE USE OF A WRENCH THAT THEN DAMAGES THE SOCKET SOMETIMES TO AN UNUSABLE CONDITION REQUIRING REPLACEMENT AT OWNER COST. DASH "BULB OUT" WARNING LIGHT IS TOO DIM TO NOTICE AND HIDDEN FROM VIEW BEHIND THE STEERING WHEEL. BULB OUT WARNING LIGHT ILLUMINATES SOMETIMES WHEN THERE ARE NO LIGHTS BURNED OUT SO THIS MAKES IT USELESS TO DETERMINE WHAT BULB IS ACTUALLY OUT IF ANY. MY CAR WAS IN THE MERCEDES SHOP FOR 30 DAYS AND RETURNED TO ME WITH THE COMMENT ''CONDITION COULD NOT BE DUPLICATED'' IN REGARDS TO THE TAILLIGHT. ALL THEY HAD TO DO IS REMOVE IT TO SEE THE BURNT CONDITION BUT THEY CHOSE TO IGNORE THE PROBLEM. I HAVE HAD TO PURCHASE A HANDFUL OF SOCKETS TO KEEP ON HAND AS THEY NEED REPLACING EVERY MONTH OR SO. I EVEN PURCHASED A NEW SET OF TAILLIGHTS, THE ENTIRE HOUSING AND NEW SOCKETS THINKING THIS WOULD SOLVE THE PROBLEM BUT THEY BURNED OUT A MONTH LATER. I HAVE TURNED THE TAILLIGHT OVER TO NHTSA. *JB

I WAS DRIVING ON A HIGHWAY WHEN CAR JUST STOPPED. I HAD TO GET OUT OF THE CAR AND PUSH IT FOR IT TO START AGAIN. AFTER 500 IT STOPPED AGAIN AND HAD TO BE TOWED AWAY. *JB

I WAS PARKING MY VEHICLE (2003 MERCEDES E 320) BETWEEN 2 CARS IN A PARKING LOT. THE VEHICLE WAS ALREADY ON THE PARKING SPOT (AFTER MAKING A RIGHT TURN TO ENTER THE SPOT ... WHILE THE FEET WERE ON THE BREAK PEDAL) WHEN THERE WAS A SUDDEN UN-INTENDED ACCELERATION THAT MADE THE VEHICLE RACE OFF AND HIT THE CONCRETE WALL ABOUT TWO FEET IN FRONT OF THE VEHICLE. THE VEHICLE SUSTAINED CONSIDERABLE DAMAGE TO THE FRONT BUMPER, HOOD, HEAD LIGHTS. THE FRONT DOORS WERE JAMMED CAUSING THE DRIVER TO USE THE PASSENGER DOORS FOR EXITING THE VEHICLE. THERE WAS BURNING SMELL (BUT NO SMOKE) IN THE CAR SOON AFTER THE IMPACT. THE AIRBAG DID NOT DEPLOY CAUSING THE DRIVER HIT THE STEERING WHEEL. AS A RESULT THE DRIVER SUFFERED SEVERE NECK, CHEST AND ABDOMINAL PAIN. THERE WAS A RECALL ON THE BRAKING SYSTEM OF THIS MODEL IN 2004. THIS AS ADDRESSED BY THE DEALER (RALLYE MORORS, ROSLYN, NY) .*JB