SUZUKI Complaints

I ADDED A LUGGAGE RACK MANUFACTURED BY MC ENTERPRISES TO MY SUZUKI GZ250 MOTORCYCLE ABOUT A MONTH AGO. MY CYCLE HAD ABOUT 2,000 MILES ON IT. WHEN 2 PEOPLE WERE RIDING ON IT, THE MOUNTING BRACKET CUT INTO THE SIDE OF MY REAR TIRE DESTROYING IT (GOUGED A CIRCLE ALL AROUND THE SIDE OF THE REAR TIRE). ONLY BECAUSE WE WERE LUCKY ENOUGH TO HAVE TURNED FOR TRAVEL ACROSS TOWN (LOWER SPEED, MORE STOPLIGHTS) INSTEAD OF TOWARDS AND ON THE HIGHWAY WAS A MASSIVE ACCIDENT, POSSIBLY WITH INJURY OR DEATH, AVOIDED. I CONTACTED THE MANUFACTURER WHO DIDN'T CARE, AND WON'T DO ANYTHING TO AVOID POSSIBLE FUTURE INJURY/DEATH.. I HAVE THE CORRESPONDENCE, WITH PICTURES, FROM THEM ON EMAIL WHICH I'LL BE HAPPY TO FORWARD. I'M ALSO LETTING MY CYCLE WITH THIS RACK AND DAMAGED TIRE STAY AS IS UNTIL SOMEONE EXAMINES IT.

TO WHOM THIS CONCERN I HAVE A 06 SUZUKI GRAND VITARA IM THE ORIGINAL OWNER THE PASSENGER AIR BAG LIGHT STAYS ON, THE DEALER AND COMPANY SAYS I HAVE TO SPEND 2000.00 TO FIX IT IF U GO ON LINE THE OTHER PEOPLE ARE HAVING THE SAME ISSUES MY AUTISTIC SON SITS IN THE FRONT AND I BELIEVE THEY DEALER AND COMPANY KNEW ABOUT THIS FOR THE LONGEST TIME NOPT DOING NOTHING TO HELP US EXPECT EVERYONE TO SPEND MONEY WHICH I THINK I SHOULD BE A RECALL, CAN SOMETHING BE DONE TO HELP MY EMAIL IS[XXX] OR[XXX] ADDRESS IS [XXX] TY FOR YOUR TIME AND I HOPE TO GET A RESPONSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE A SUZUKI XL7 2007 KEEP MAKING NOISE FROM THE POWER STEERING LIKE 2 PLASTIC SQUCE TO EACHOTHER. I CHECK MY POWER STEERING FLUID STILL LOOKING FULL AND I DON'T KNOW WHY KEEP MAKING NOISE FROM THE POWER STEERING. I DON'T' KNOW ITS GOING TO SAFE TO DRIVE WHILE MAKING NOISE. CAN SOME ONE DO SOMETHING ABOUT IT BECAUSE I HATE IT. I AM GOING TO TRADE FOR NEW CAR AND NOT SUZUKI CAR NO MORE. *TR

I AM SO UPSET THAT MY 2006 SUZUKI FORENZA TRANSMISSION RANGE SENSOR HAS BEEN GOING OUT. I HAVE HAD THIS PART REPLACED BACK IN 2009 AND IT WENT OUT WHILE I WAS DRIVING AND ALMOST CAUSED A CAR ACCIDENT AS I WAS DRIVING DUE TO THE GEARS SHIFTING AS I WAS ON THE EXPRESSWAY AND HAD TO PULL OVER ON THE SHOULDER. I WENT TO THE SUZUKI DEALERSHIP AND ADVISE OF THE PROBLEM AND SAID THAT IT NOT COVERED UNDER THE POWERTRAIN WARRANTY. I AM NOT HAVE THE SAME PROBLEM WITH MY CAR AND AS I WAS GOING THROUGH A LIGHT WITH BUSY TRAFFIC THE SAME ISSUE AND ALMOST CAUSED A CAR TO REAR ENDED ME AND DUE TO THE GEAR CHANGING AND CAUSING MY CAR TO GO SLOW. SUZUKI SHOULD HAVE LONGER WARRANTIES ON THESE PARTS LONGER THAT A YEAR DUE TO THE PART IS NOT LASTING. THEN THE ENGINE LIGHT WILL COME ON AND THEN THE DASHBOARD GEARS WILL SCRAMBLE. THE NEXT DAY THE ENGINE LIGHT WENT OFF AND TOOK IT TO SUZUKI AND SAID CAN NOT HELP CAUSE LIGHT WENT OFF. I DROVE THE CAR FOR A FEW DAYS AND THE LIGHT CAME BACK ON AND I WAS TURNING INTO THE STREET TO THE TURNING LANE AND MY CAR STARTED TO STALL AND ONCOMING TRAFFIC WAS COMING. I AM ALSO UPSET THAT MY LIGHTS KEEP GOING OUT AND IT WAS A RECALL AND SUZUKI SAID THAT IT WAS FIXED AND I AM STILL HAVING A ISSUE. PLEASE HELP! *TR

STATOR FAILED AT 70-75MPH IN INTERSTATE TRAFFIC WITH NO WARNING!! JUST HEARD A LOUD POP! AND THEN NO POWER AT ALL! NO POWER TO THE BIKE WHAT SO EVER. HAPPENED AGAIN AFTER REPLACING STATOR. 500 MILES LATER! AGAIN NO WARNING, JUST A LOUD POP AND NO POWER WHATSOEVER. ONLY THIS TIME I WAS ON A BACK ROAD. THERE IS NO WAY THIS ISN'T A SAFETY ISSUE! THE RECTIFER/REGULATOR ON THIS MOTORCYCLE IS THE SAME PART# THAT IS UNDER A RECALL NOTICE BY SUZUKI. WHY THESE BIKES WEREN'T INCLUDED IS A MYSTERY TO ME?? THE ELECTRICAL SYSTEM HAS BEEN A WEAK LINK WITH THESE BIKES SINCE THEIR INCEPTION. BUT IN 05 WHEN THEY SWITCHED FROM CARBS TO FUEL INJECTION IT HAS BECAME A LOT WORSE. THERE ARE SOME WITH AS MANY AS 7 STATORS THAT HAVE BEEN INSTALLED ON ONE MOTORCYCLE. I PERSONALLY HAVE GONE THROUGH 4 MYSELF. HOPEFULLY IF ENOUGH PEOPLE COMPLAIN ABOUT THE DANGER IF NOTHING ELSE. SOMETHING WILL BE DONE. *KB

I HAVE A 2007 SUZUKI M109R.2987 MILES. HAS A SECOND GEAR SHIFTING ISSUE.ALSO WENT TO A LOCAL DEALER ABOUT THE SHIFTING PROBLEM AND THE REAR BRAKE ROTOR RIVETS COMING LOOSE. THE HAD CALLED A SUZUKI REP. WITH NO SOLUTION I STILL HAVE THE BIKE SITTING UNABLE TO RIDE IT WITH THE FEAR OF CRASHING. *TR

I HAVE COMPLAINED CONSISTENTLY ABOUT THE VIBRATIONS AT IDLE AND THE LOUD NOISES IN MY ENGINE COMPARTMENT. ALSO FUMES COMING THRU MY VENTS THAT BURN MY EYES AT TIMES. ENDED UP IN THE ER ON ONE OCCASION AND THE NEXT DAY THE CAR HAD OIL ALL OVER THE VALVE GASKET COVER. CAR WAS TOWED TO THE DEALER BUT THEY SAID THEY SEEN NO OIL BUT I HAD PICS OF THE LEAK. STILL GET INTERMITTENT SMELLS OF GAS WHILE DRIVING THAT BURN MY EYES AND THROAT. THE ENGINE GETS HOT FAST AND THAT'S WHEN THE CAR STARTS TO ACCELERATE. SEEMS LIKE IT IS SEARCHING FOR GEARS AND THE RPMS REV UP. I CAN FEEL THE ENGINE IN MY DRIVERS SEAT REALLY BAD. MY WARRANTY IS ALMOST EXPIRED AND IT IS NOW 2011 AND THE CAR HAS BEEN IN TWICE FOR THE SAME COMPLAINTS. NOT TO MENTION HEARING THE STRUTS RATTLE OVER BUMPS AND WHILE MAKING TURNS. THEY REPLACED MY SUSPENSION TWICE. 1ST TIME WAS WHILE I ONLY HAD MY CAR FOR 2 MONTHS. I AM NOT GETTING NO RESULTS AND THIS CAR IS VERY UNSAFE. NOW I AM SCARED IF I WAS TO BE INVOLVED IN AN ACCIDENT THE AIRBAG MAY NOT DEPLOY. THEY NEED TO RECALL THIS CAR FOR THE FAULTY TRANSMISSION AND THE AIRBAGS BEFORE SOMEONE GETS HURT REALLY BAD. *TR

I HAVE A 2006 SUZUKI FORENZA WITH AN AUTOMATIC TRANSMISSION. FOR THE PAST FEW MONTHS WHILE WE ARE DRIVING THE CAR SHIFTS OUT OF GEAR, INTO ANOTHER GEAR, OR WILL NOT SHIFT AT ALL. WE HAVE TAKEN THE CAR INTO WEST VALLEY SUZUKI TO HAVE DIAGNOSTICS AND REPAIRS DONE, THEY HAVE REPLACED A TRANSMISSION SENSOR, BUT ONE WEEK AFTER THE REPAIR WAS DONE WE ARE STILL HAVING PROBLEMS. THE ISSUE IS INTERMITTENT, BUT WE ARE CONCERNED ABOUT THE SAFETY OF OUR FAMILY THAT THE CAR WOULD JUST SHIFT WITHOUT THE DRIVER MOVING THE SHIFTING STICK. WE HAVE JUST TAKEN THE CAR BACK TO THE DEALERSHIP AND THEY ARE SAYING THAT THERE IS NOTHING WRONG, AND THEY CAN'T FIX ANYTHING. *TR

A COUPLE OF YEARS AGO WHEN OUR XL7 WAS STILL UNDER WARRANTY NEAL SUZUKI IN FORT WORTH, TEXAS, FIXED THE SQUEAKY NOISE IN OUR STEERING WHEEL BY REPLACING THE RACK AND PINION. TODAY, JULY 14, 2010, THE NOISE IS BACK AND HAS BEEN BACK FOR APPROXIMATELY TWO MONTHS. I HAVEN'T NOTICED ANY PERFORMANCE ISSUES WITH THE STEERING OTHER THAN IT HAS BEEN MORE SENSITIVE THAN NORMAL AT FREEWAY SPEEDS, 60 AND ABOVE. THE NOISE IS MOST ANNOYING ESPECIALLY WHILE MANEUVERING THROUGH PARKING LOTS. MY MOTHER-IN-LAW AND MY WIFE'S CO-WORKER HAVE EXPERIENCED THE SAME PROBLEM WITH THEIR XL7S TOO. I CALLED THE SERVICE DEPARTMENT AND SINCE MY CAR IS OUT OF WARRANTY I HAVE TO PAY FOR THE REPAIR THIS TIME EVEN THOUGH IT'S THE SAME PROBLEM THAT I HAD BEFORE. WHAT AN OUTRAGE AND RIP-OFF! WHO'S ON THE CONSUMER'S SIDE? CAR CORPORATIONS ARE TO CONSUMERS AS MAJOR LEAGUE BASEBALL UMPIRES ARE TO BASEBALL TEAMS AND PLAYERS. IT SEEMS THEY CAN DO ANY THING WRONG, MAKE ANY BAD CALL, WITHOUT SUFFERING ANY CONSEQUENCE, WHILE THE CONSUMER HAS TO PAY THE PRICE AND BRE THE BURDEN. *TR

SMOKE AND FUMES COMING THRU VENTS. CHECK ENGINE LIGHT KEEPS COMING ON. PURCHASED CAR NEW 05/06/2008, I HAVE HAD PROBLEM SINCE A FEW MONTHS AFTER PURCHASE. TRANSMISSION REPLACED TWICE AND CAR STILL SLIPS AND HESITATES AND HAS CUT OFF TWICE WHILE IN TRAFFIC SINCE THE TRANSMISSION WAS REPLACED. REPLACE SERPENTINE BELT WHICH WARRANTY DID NOT COVER. CAR HAS 29,500 MI. LOUD SQUEALING NOISE (THIS WAS WHY I PAID TO HAVE THE BELT REPLACED BECAUSE THE DEALERSHIP SERVICE CENTER SAID THIS IS WHAT THE ORIGINAL SQUEALING WAS FROM) NOW THEY ARE SAYING THE NOISE IS COMING FROM THE TIRES BUT STATED THEY DID NOT HAVE TIME TO CHECK IT. MY CAR WAS RECENTLY IN THE SERVICE CENTER FOR 3 WEEKS BECAUSE THE TRANSMISSION WAS BAD AND THE FIRST NEW REPLACEMENT WENT BAD DURING THE TEST DRIVE AND THEY HAD TO PUT A 3RD TRANSMISSION INTHE CAR AND IT STILL DOES NOT DRIVE RIGHT. THIS CAR IS UNSAFE. I AM CLOSE TO WARRANTY ENDING AND I FEEL THIS IS WHY IM GETTING THE RUN AROUND BY THE DEALERSHIP. CAR LOCKS AND UNLOCKS ON ITS OWN. CAR WILL RANDOMLY MISS WHILE IN DRIVE (ENGINE WILL REV UP WHEN I PUSH THE GAS PEDAL WITH CAR IN DRIVE BUT WILL NOT MOVE) I HAVE TO PUT IT IN PARK THEN PUT IT IN DRIVE AGAIN TO GET IT TO WORK. *TR