SUZUKI Complaints

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) MAY 15 2010 LOSS OF IGNITION SHORT CIRCUIT WHILE RIDDING IN TRAFFIC TOTAL SHUT DOWN OF POWER NO POWER TOOK-PUSHED MOTORCYCLE TO DEALER TYPE 2007 VL 800K7 VIN # [XXX] SUZUKI TOTAL MILES 1400 OK RESEARCHED RECALL WEB> 2006 AND 2005 IGNITION AND WIRING HARNESS PROBLEMS SAME TYPE MODEL CYCLE NOTHING ON 2007 MAYBE MY BIKE MADE IN 2006 ? JUST NOT RIGHT MOTOR CYCLE SAID BLOWN 30 AMP FUSE UNDER SEAT OK WHEN STEERING HARD LEFT OR RIGHT BLOWN FUSE AGAIN OWNER SAID NOTHING ABOUT FACTOR RECALLS NOT MENTIONED BIKE MEC/TEC SAID NEED TO TAKE ALL WIRE APART TO FIND PROBLEM STILL NO MENTION OF FACTORY RECALL MENTIONED. AWAITING FUTURE RECALL INFORMATION FROM YOU ALL THANK YOU WHAT TO DO ? *TR THE CONSUMER WANTS TO KNOW HOW LONG DOES IT TAKE TO RECEIVE A RESPONSE REGARDING HIS COMPLAINT. UPDATED IVOQ 06/10/10.*JB

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) MAY 15 2010 LOSS OF IGNITION SHORT CIRCUIT WHILE RIDDING IN TRAFFIC TOTAL SHUT DOWN OF POWER NO POWER TOOK-PUSHED MOTORCYCLE TO DEALER TYPE 2007 VL 800K7 VIN # [XXX]SUZUKI TOTAL MILES 1400 OK RESEARCHED RECALL WEB> 2006 AND 2005 IGNITION AND WIRING HARNESS PROBLEMS SAME TYPE MODEL CYCLE NOTHING ON 2007 MAYBE MY BIKE MADE IN 2006 ? JUST NOT RIGHT MOTOR CYCLE SAID BLOWN 30 AMP FUSE UNDER SEAT OK WHEN STEERING HARD LEFT OR RIGHT BLOWN FUSE AGAIN OWNER SAID NOTHING ABOUT FACTOR RECALLS NOT MENTIONED BIKE MEC/TEC SAID NEED TO TAKE ALL WIRE APRT TO FIND PROBLEM STILL NO MENTION OF FACTORY RECALL MENTIONED. AWAITING FUTURE RECALL INFORMATION FROM YOU ALL THANK YOU WHAT TO DO ? *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I OWN A 2005 SUZUKI RENO AN BOUGHT IT NEW. THE AIRBAG MALFUNCTION LIGHT ON THE DASHBOARD HAS GONE ON OVER A DOZEN TIMES SINCE I OWNED THE CAR. FOR THE FIRST 3 YEARS SUZUKI DEALERSHIP HAS SO CALLED REPAIRED IT, HOWEVER WITHIN 4 WEEKS THE LIGHT ON THE DASH GOES ON AND REMAINS ON, NOW I PAY FOR ALL REPAIRS AND NOVEMBER OF 2009 I SPENT 600 DOLLARS WHICH INCLUDED REPAIR OF THE AIRBAG, SO THE LIGHT WON'T GO ON, THEY TOLD ME THEY REPAIRED IT AND 3 WEEKS LATER THE AIRBAG SAFETY WARNING LIGHT WENT ON AGAIN AND WON'T GO OFF. I WANT TO REPORT THIS BECAUSE I HEARD OF ALOT OF FOREIGN CARS RECALLED AND MY CAR HAS 4 AIRBAGS WHICH KEEPS MALFUNCTIONING, AND THE FIX IS ONLY TEMPORARILY. I AM STILL PAYING OFF THE CAR, AND I NEED YOUR EXPERTISE ADVISE, MAYBE THIS SHOULD BE A RECALL MATTER. PLEASE HELP ME. [XXX] *TR

2007 SUZUKI XL7, THIS IS THE SECOND TIME WITHIN 6 MONTHS THAT THE STEERING GEAR NEEDS TO BE REPLACED AND NOW THE PART IS ON BACKORDER (IT HAS BEEN ON BACKORDER FOR OVER A MONTH NOW), I DON'T UNDERSTAND WHY THIS PART IS ON BACKORDER AND NOW I'M DRIVING THE VEHICLE THAT NEEDS REPAIR. WHAT OTHER PROBLEMS COULD DRIVING THIS VEHICLE CAUSE. SOMEONE PLEASE LOOK INTO THIS AND FIND OUT WHY THE STEERING GEAR IS ON BACK ORDER AND WHY IS THEIR A PROBLEM SIX MONTHS AFTER A NEW PART WAS PUT IN BY THE DEALER.. *TR

NEW SUZUKI FORENZA BROUGHT IN 2007 10 MILES WHEN PURCHASED. SEAT BELTS WERE NOT WORKING, BATTERY DIED, ALL DOOR HANDLES BROKE INSIDE OF CAR, TIRE SENSOR NOT WORKING, GEAR SHIFT NOT WORKING (CONTINUOUS PROBLEM) TRANSMISSION STARTED FAILING, ALSO THE PASSENGER SEAT BELT LIGHT FAILED TO ENGAGE WHEN SOMEONE WAS SITTING ON THERE. AND CURRENTLY IN SERVICE BRAKES/GEARS/LIGHTS NOT WORKING. VEHICLE CURRENTLY HAS 30,000 MILES ONLY 2 YRS OLD. I NEED HELP I'VE TRIED EVERYTHING. *TR

SUZUKI VERONA 2004 PURCHASED THE CAR NEW HAD ENGINE REPLACED AND ON 3 RD TRANSMISSION. CAR RECENTLY WAS PARKED WITH A CHILD INSIDE OF IT AND WENT UP IN FLAMES FORTUNATELY NO ONE WAS INJURED. CAR WAS DESTROYED AND TOTAL. SUZUKI HAS HAD MAJOR ISSUES WITH THIS VEHICLE AND REFUSE TO DO ANYTHING. THIS CAR IS A DEATH TRAP WAITING TO HAPPEN. I HAD THE SERVICED REGULARLY AND HAD A CERTIFIED SUZUKI DEALERSHIP TO DO ALL WARRANT WORK ON VEHICLE AND IT WAS REGULARLY SERVICED. *TR

I PURCHASED MY 2004 SUZUKI VERONA ON JAN. 30, 2007. FROM THE SECOND DAY I OWN IT, IT HAS MADE NOISE LIKE IT WAS A DIESEL ENGINE. I WAS TOLD THAT THE TICKING SOUND COMING FROM THE TOP END OF THE MOTOR WAS NORMAL, THAT IT WAS THE SELF ADJUSTING CAM GEARS. I COULD HEAR A ROD KNOCKING IN THE LOWER END OF THE MOTOR BUT NO ONE AT THE SERVICE DEPARTMENT COULD HEAR IT AND THEIR TRAINED TO HEAR THESE TYPE OF THINGS. SUZUKI SUPPOSEDLY REBUILT THE TOP END OF THE MOTOR BUT THE TICKING CONTINUED. THEY THEN WERE SUPPOSEDLY TO HAVE REPLACED THE SHORT BLOCK ( THE LOWER END OF THE MOTOR) BUT THE ROD CONTINUES TO KNOCK TO THIS DAY. THE CAR HAS DIED AT SPEEDS BETWEEN 35 MPH UP TO 70 MPH. IT DIED ONE DAY AS I WAS MAKING A LEFT HAND TURN AND I WAS BARELY ABLE TO AVOID BEING BROAD SIDED BY AN ON-COMING VEHICLE WHERE MY MOTHER COULD HAVE BEEN INJURED OR KILLED. THE CAR ALSO SURGES FORWARD SOMETIMES WHEN TRYING TO STOP OR SITTING STILL. IT DIES SOMETIMES AT TAKE OFF CAUSING ME TO NEARLY BE REAR ENDED QUIT A FEW TIMES. I SUED SUZUKI FOR BREECH OF WARRANTY AND EVEN THOUGH I DID NOT GET AWARDED WHAT THEY SHOULD HAVE HAD TO PAY, THEY DID PAY, ADMITTING GUILT. SUZUKI LIES ABOUT WORK PERFORMED, THEY AVOID DOING WORK THAT IS NECESSARY. AND THEN THEY DENY ALL PREVIOUS LIES THAT THEY HAVE TOLD. AND THEY CLAIM TO HAVE ONE OF THE BEST WARRANTIES IN AMERICA. *TR

I HAVE A 2002 SUZUKI XL-7 AND IN JAN 2005 NEWBURGH SUZUKI HAD TO REPLACE THE A/C COMPRESSOR BECAUSE LOCKED UP. VEH ONLY HAD 13,247 MILES ON IT. NOW AGAIN NOV 2008 VEH ONLY HAS 38,000 MILES ON IT COMPRESSOR IS STARTING TO LOCK UP AGAIN. *TR

CLUTCH PEDAL SEPARATES FROM PIVOT SHAFT. WELD BRAKES, PEDAL DETACHES, VEHICLE DISABLED. THIRD OCCURRENCE. OEM PEDAL REPLACEMENT REVEALS NO-WARRANTY, COMMON OCCURRENCE FAILURE MODE. PEDAL RE-ATTACHED TO SHAFT BY PROFESSIONAL WELDERS ON TWO PREVIOUS OCCURRENCES. HAVE REPLACED CLUTCH CABLE, CLUTCH PLATE & THROWOUT BEARING WITHOUT RESOLUTION. HYDRAULIC REPLACEMENT INVESTIGATION IN PROGRESS. *TR

MY HUSBAND UNLOCKED OUR TRUCK DOOR. HE PUT OUR SON IN THE CAR SEAT AND THE KEYS DROPPED TO THE FLOOR AND HE WENT TO SHUT THE DOOR, THE DOOR CAUGHT AND LOCKED WITHIN NOT EVEN 30 SECONDS. AND ITS NEVER DONE THIS BEFORE. SO, WHY NOW? MY HUSBAND HAD TO BROKE OUR WINDOW TO GET OUR SON OUT. HE WAS IN THERE FOR AWHILE CAUSE NO ONE WOULD HELP US. SO, I WOULD LIKE TO KNOW IF THERE IS ANYTHING YOU COULD DO FOR US TO HELP US REPLACE THE WINDOW. *JB