TRW Complaints

View complaints related to TRW. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • TRW TRACK CONTROL ARM
    - Brush Prairie, WA

    upper control arm cracked which is a safety violation and should be a recall. TRW 52106776 Control arm is the cracked part in the picture My son replace both control arm and send it for alignment total cost was as below; Parts $280 + Alignment $192.59= $472.59 I like Dodge to refund me for $460

    Source: NHTSA WEB SITE
  • TRW
    - GRAND RAPIDS, MI

    I AM THE OWNER OF A 2010 HONDA ODYSSEY LX, . TWO OF THE TPMS TRANSMITTERS ARE NOW LEAKING AROUND THE STEM, CAUSING LOW TIRE PRESSURE. IS THERE A RECALL OF THESE TRANSMITTERS? THE INFORMATION ON THE TRANSMITTERS FROM ONE THAT WAS REPLACED IS: TRW 42753-SHJ-A820-M1 315 MHZ 217652-110 >PPA-GF33< 8D06923A 2399T IT IS VERY CONCERNING THAT A DEVICE MEANT TO WARN OF A HAZARD IS ACTUALLY CAUSING A HAZARD, ESPECIALLY SINCE WE ARE FORCED TO HAVE THESE DEVICES ON OUR CARS.

    Source: NHTSA WEB SITE
  • TRW
    - USAF ACADEMY, CO

    LOWER BALL JOINT FAILURE ON 2002 JEEP LIBERTY SPORT. ORIGINAL LOWER BALL JOINT RECALL WAS NOV 03. AT THAT TIME MY VEHICLES BALL JOINTS WERE INSPECTED AND THE ALUMINUM HEAT SHIELD WAS INSTALLED. MY BALL JOINT WAS NOT REPLACED BECAUSE THEY WERE ALREADY REPLACED UNDER WARRANTY AT 23911 MILES ON 29 JUL 03. I NOW HAVE 42665 MILES TODAY 25 OCT 05, AND THE LEFT FRONT BALL JOINT HAS FAILED. IT HAS EXCESSIVE BUMP (UP AND DOWN MOTION IN THE SOCKET) AND VIBRATION IN STEERING WHEEL AND ON FLOORBOARD. VEHICLE IS NOT SAFE TO DRIVE, AND IS PARKED WAITING FOR NEW PARTS, BASED ON OTHER FAILURES I HAVE SEEN OR HEARD ABOUT. JEEP HAS USED AN UNDER RATED PART FOR THIS APPLICATION. I HAVE NEVER SEEN A BALL JOINT ONLY LAST 20,000 MILES AND BE CONSIDERED "NORMAL FOR THE VEHICLE" AS D/C WOULD CLAIM. SUMMARY: 2002 JEEP LIBERTY BUILD DATE:08/01 LOWER BALL JOINT FAILURES AT: 23911 MILES ON 29 JUL 03 AND 42665 MILES ON 25 OCT 05. ON ORDER ARE HEAVY DUTY SERVICEABLE REPLACEMENT BALL JOINTS FROM MOOG PART # K3199, WILL REPLACE ALL 4 BALL JOINTS WITH STRONGER SERVICEABLE MOOG JOINTS. I WILL BE KEEPING ALL 4 OLD JOINTS, INCLUDING THE FAILED LEFT FRONT LOWER BALL JOINT. *NM

    Source: NHTSA WEB SITE
  • TRW
    - ALAMEDA, CA

    L999 DODGE DURANGO UPPER AND OR LOWER BALL JOINT FAILURES ON FOUR DIFFERENT OCCASIONS OVER A FOUR YEAR PERIOD. UPPER AND LOWER BALL JOINTS USED AS ORIGINAL MANUFACTURER INSTALLED AND REPLACEMENT PARTS ARE KNOWN TO BE DEFICIENT ACCORDING TO NHTSA, AND ACCIDENTS AS WELL AS EXPENSIVE REPLACEMENT COSTS HAVE OCCURED. I AM NOW IN MY FOURTH REPLACEMENT CYCLE, WITH UPPER BALL JOINTS HAVING BEEN REPLACED THREE TIMES AND THE LOWERS NOW IN THEIR SECOND TIME. NHTSA HAS FAILED TO INCLUDE L998 AND L999 MODEL YEARS, ALLOWING DAIMLER CHRYSLER TO SLIP THE NOOSE REGARDING RESPONSIBILITY FOR THE SAME DEFECTIVE PARTS USED IN 2000-2004 MY VEHICLES. NHTSA SHOULD REQUIRE DODGE TO INCLUDE L998, L999 MODEL YEARS IN ITS RECALL INVESTIGATION. DODGE CUSTOMER SERVICE REJECTED MY TWO SEPARATE APPEALS FOR REPLACEMENT OR REIMBURSEMENT, ONE IN 2003 AND THE OTHER IN 2004 PARTS FAILURE DATES WERE 12/27/01, 12/27/03, APRIL '04 AND ON 12/L8/04.*AK

    Source: NHTSA WEB SITE
  • TRW
    - PHILADELPHIA, PA

    1. REPEATED RETURNS TO THE DEALER TO CORRECT A NOISE IN THE SUSPENSION. . WHILE DRIVING THE BALL JOINT SEPARATED CAUSING THE FRON WHEEL TO FALL OFF AND VEHICLE TO CRASH TO THE GROUND AND SKID TO A STOP.*AK 3. VEHICLE HAS NOT BEEN REPAIRED. DAMIER CHRYSLER AND IT'S DEALERSHIP WILL NOT ACCEPT RESPONSIBILTY FOR FAILURE AND AS OF CURRENT DATE IS SITTING AT DEALERSHIP LOT AWAITING OUTCOME OF LAWSUIT.

    Source: NHTSA WEB SITE
  • TRW SEAT BELT RETRACTOR
    - SURFSIDE BEACH, SC

    DRIVER'S SIDE SEAT BELT FAILS TO RETRACT WHEN EXITING CAR. DEALER REFUSES TO REPLACE IT SAYING IT IS NORMAL. *JB

    Source: NHTSA WEB SITE
  • TRW
    - DOVER, DE

    I RECENTLY HAD TO REPLACE THE BALL JOINTS AND IDLER ARM ON MY 1998 CHEVROLET BLAZER. I WAS ADVISED BY THE DEALERSHIP THAT THIS IS A CONSTANT PROBLEM. I DO NOT UNDERSTAND THAT IF THE MANUFACTURER KNOWS THAT THERE IS A PROBLEM WITH THE STEERING COMPONENTS BECOMING DEFECTIVE, THEN WHY DON'T THEY SOLVE THE PROBLEM. THIS IS THE THIRD SET OF BALLJOINTS THAT HAVE NEEDED TO BE INSTALEDL ON THE VEHICLE. THE FIRST SET ALONG WITH THE PITMAN ARM WENT DEFECTIVE AT 29,000 MILES AND THE DEALERSHIP REPLACED THEM UNDER THE MANUFACTURES WARRANTY.

    Source: NHTSA WEB SITE
  • TRW BALL SOCKET ASSEMBLY
    - TRENTON, NJ

    UPPER AND LOWER BALL JOINTS ARE EXHIBITING PREMATURE SIGNS OF FAILURE AT 10,000 MILES LOAD POPPING SOUNDS WHEN TURNING AND BRAKING. VEHICLE NOW HAS 23,000 MILES AND IS SHOWING SIGNS OF STEERING VIBRATIONS. WHY HAVEN'T THE DAKOTA MODELS BEEN INCLUDED WITH THE DURANGO SUSPENSION ENGINEERING INVESTIGATION. THERE ARE ALMOST 100 COMPLAINTS ON THE WEBSITE? *JB

    Source: NHTSA WEB SITE
  • TRW SEAT BELT RETRACTOR
    - MACOMB, MI

    HOOD POPS UNLOCKED WHILE DRIVING.SEAT BELTS ON FRONT SEATS DO NOT RETRACT FULLY WHEN UNBUCKLED, HANG ON FLOOR BETWEEN SEAT AND DOOR. UPON OPENING OF DOOR, THE LOOSE BELT LOOP FALLS PAST THE DOOR SEAL AREA AND UPON DOOR CLOSURE BECOMES LODGED BETWEEN DOOR AND JAMB. WHEN VEHICLE RE-ENTRY IS MADE BY DRIVER OR PASSENGER, AND BELT IS PUT ON, A FALSE TENSION IS ACHIEVED BY DOOR JAMB SEAL. THIS LEAVES UP TO 10 TO 14 INCHES OF LOOSE BELT THAT FEELS LIKE IT IS ACTUALLY TENSIONED AS TO PROTECT THE OCCUPANT. THIS LOOSE BELT SLACK CONTINUES AS THE BELT EXTENDS AND RETRACTS IN NORMAL, NON INERTIA LOCKED MODE. ONLY UPON HEAVY BREAKING, OR FORWARD FORCE BY OCCUPANT DOES THE BELT SLIP PAST THE LOWER DOOR JAMB SEAL AND EXTENDS THE BELTS REACH. THIS CAN CAUSE A FATALITY FOR ONE OF THE FOLLOWING FOUR REASONS. FIRST, ON FRONTAL IMPACT, THE BELT ALLOWS THE DRIVER OR PASSENGER TO BE THRUST FORWARD AND EITHER COME INTO UNDUE CONTACT WITH THE DASH OR STEERING WHEEL. SECONDLY, THE FALSELY TENSIONED BELT ALLOWS THE DRIVER OR PASSENGER TO BE PROPELLED TOO CLOSE TO A DEPLOYING FRONT AIRBAG, CAUSING UNDUE FRONTAL CONTACT WITH AIRBAG WHICH CAN RESULT IN INCREASED INJURY OR DEATH. THIRDLY, ON PICKUP TRUCK MODELS EQUIPPED WITH KEY DEACTIVATED FRONT SEATS OCCUPIED BY CHILDREN, THE LOOSENING BELT CAN REACH THE YOUTH PASSENGER SEAT OCCUPANT RIGHT INTO WINDSHIELD. AND FOURTH, IN PASSENGER PICKUP TRUCK MODELS, WITH THE AIR BAG TURNED OFF BY KEY SWITCH, UNTENSIONED BELT DOES NOT RESTRAIN A BABY / CHILD CAR SEAT, LIKELY CAUSING THE SEAT TO BE RENDERED INEFFICTIVE AND POSSIBLY MORE HAZARDOUS IF IT WERE NOT USED AT ALL.HE BELT ASSEMBLIES MADE FOR FORD BY TRW. THIS CONDITION WAS EVIDENT WHEN VEHICLE WAS LESS THAN YEAR OLD , GOT PROGRESSSIVELY WORSE , FIRST INCIDENT FALL 1997. I WAS FIRST TITLED OWNER, BOUGHT DEMO. ELBOW INJURY IN 2003. I'M A FORMER MI. LIC.MASTER MECHANIC .I HAVE TESTED FOR THIS PROBLEM IN SIMILAR FORD VEHICLES ON USED CAR LOTS AND HAVE OBSERVED SAME EFFECT IN MANY FORD F-150'S. *AK

    Source: NHTSA WEB SITE