BRIDGESTONE ALENZA TIRES Complaints

Purchased vehicle brand new 1/31/26. Went for my first tire rotation and oil change (4600 miles) on 8/24/26. Inspection found wires coming from the inside wall of tire (the interior portion of tire). Service advisor said it was not covered because it’s wear and tear. The damage is not on the tread. The damage is not on the exposed part of tire. I had to purchase a new tire and was advised by the installer that this is a manufacture defect.

I purchased a 2024 GMC SIERRA 1500 Denali Crew Cab Diesel 3.0L After several times bringing the truck to the dealership I purchased from and conduct all service related work. They finally found a crack/whole in the sidewall that was not done by any road hazard to cause damage but looks like a manufacturer defect. This is now not only prominent on one tire but two of the tires. The area is on the covex area of the tire. BRIDGESTONE ALENZA A/S 02 Size 275/50/R22 This is a huge safety concern as a blowout at 65MPH could cause significant harm to not only people in my vehicle but to others. This is an advisement to get the right attention on this before something catastrophic or deadly. With plenty of tread on the tires (6/32), which equated to 50% life on the tire. The dealership is trying to make me pay for a manufacturer defect of $600+ for the two tires.

Brand/Model: Bridgestone Alenza AS Ultra Size: 235/60R17 DOT Code: 1W281AAU11925, W281AAU1025, W281AAU14124, W281AAU10525 Purchase Date: July 28, 2025 I am reporting a catastrophic and unpredictable treadwear failure on a set of four (4) Bridgestone Alenza AS Ultra tires (80,000-mile warranty / 800 UTQG). Despite professional maintenance, these tires have degraded to a legally bald and unsafe state (2/32") in less than 8,000 total miles. The tires exhibited a sudden "melting" effect. On October 31, 2025 (Odo: 28,330), a third-party inspection verified a safe tread depth of 9/32" with even wear. However, by February 20, 2026, the tires had dropped to 3/32", and by March 20, they reached 2/32". This represents a loss of 7/32" (70% of usable tread) in only ~3,800 miles. This rapid, non-linear degradation creates an emergency safety hazard, as the tires lost wet-weather traction and hydroplaning resistance in less than 30 days between service checks. Maintenance History: The vehicle (2022 Hyundai Tucson) has a documented history of proper care: Professional Alignment: September, 2025 (Insurance-certified). Tread Verification: October 31, 2025 (Confirmed 9/32" and even wear). Rotation Service: February 20, 2026 (Performed at 7,500-mile interval). The failure is global across all four tires, including the non-driven rear axle, indicating a fundamental rubber compound defect. Retailer (Costco)has denied warranty support, citing "rapid wear" as a non-covered issue, despite the tires failing 72,000 miles before their engineered lifespan. This defect leaves the consumer on the road with unsafe, bald tires that failed without warning.

The contact owns a 2021 Toyota Highlander equipped with Bridgestone Tires, Tire Line: Alenza Sport, Tire Size: 255/50/R20, DOT Number: 276100C2R. The contact stated the vehicle was inspected by the dealer, where it was discovered that all four tires were prematurely worn quickly and showed defects. The tires were replaced under NHTSA Campaign Number: 24V452000 (Tires). The dealer informed the contact that the issue was related to the previous recall. The manufacturer was not notified of the failure. The vehicle failure mileage was 80,000. The tire failure mileage was 7,000.

Bridgestone Alenza A/S 2.0 275/45R21 I stopped to charge my vehicle, and noticed a large bubble in the sidewall. The tire has just under 11,000 miles.

Received a low pressure warning and got off the freeway at the next exit, less than 1/2 mile. Unable to stop on freeway. Before even changing lanes the tire blew out all pressure, total failure. Within 15 seconds of low pressure warning. Stopped immediately after exiting freeway and observed the tire was shredded (see pictures).

The tires have not “failed,” but they are dry rotting on both the sidewalls and inside the tread. These came as the OE tires, size is 235/65 R18. This is a daily driven car with almost 30,000 miles on the odometer. There is no reason the tires should be dry rotting. This is a severe safety hazard, as most tire shops wouldn’t mount, balance, or even touch these tires if they were dry rotted this quickly. The tires have been rotated every 10,000 miles or so, and have been kept properly inflated throughout their life. They were made on the 42nd week of 2023. They began showing symptoms of light dry rotting around 6 months ago, but the problem has finally spread to the sidewall.

The Original Equipment (OE) Bridgestone Alenza Sport A/S 255/50R20 105H M+S tires on my brand new 2024 Nissan Pathfinder suffer from groove wander on roads in which grooves are cut into them to mitigate hydroplaning in rainy conditions. The geometric design, tread design incompatibility, or structural irregularities of these tires cause severe groove wander and impair safe handling. Groove wander causes the vehicle to follow road grooves involuntarily, which is a handling defect that compromise driver control. Groove wander causes the vehicle to rapidly swerve from side to side, and in the case of my vehicle, feel as if the rear end is "fishtailing" and raising off the pavement. This condition is a safety hazard, especially at highway and interstate speeds or in inclement weather. Groove wander does not allow the vehicle to operate safely, causing the driver to constantly correct the involuntary path of the vehicle on such roads. The driver's and others' safety are at risk if the driver is unable to quickly correct the path of the vehicle and keep the vehicle in the lane of traffic to avoid lane departure into another vehicle or object. The problem has not been reproduced or confirmed by both the Nissan dealer from I bought the vehicle and a local Bridgestone/Firestone service center because both are unwilling to do so. Both have refused to accompany me on a test drive on Interstate 90 where this occurs because this road is approximately 12 miles one way from their locations (their claim it is too far away; if it was only 5 miles, they would be willing to do this). The tires have been visually inspected by both companies, and naturally both have found nothing wrong with the tires (normal wear at this time). Visually inspecting he tires will not diagnose the issue, and a test ride needs to be completed to document this issue - again both Nissan and Bridgestone refuse to do this. Other brand tires on other vehicles I own do not suffer groove wander.

The contact owns a 2019 Ford Edge equipped with Bridgestone Tires, Tire Line: Alenza Ultra A/S, Tire Size, 245/60/R18, DOT Number: AW283AAUl. The contact stated that while making a left or right turn, the contact heard an abnormal popping sound. The vehicle was taken to the dealer, and the contact was informed that the tires had dry rotted and were cracking. In addition, the contact was informed that the failure caused the tires to slip and skid on the road surface while turning left or right. The contact was advised that the tires needed to be replaced. The tires were purchased from Cosco in October 2022. The mileage guarantee for the tires was 80,000. Cosco was contacted and made aware of the failure; however, the contact was informed that a partial refund would be prorated for the tires. The contact was informed that if the first option was not accepted, the tires could be replaced with a different brand, and the contact would be responsible for the remaining balance after the partial refund. The contact declined both offers. The contact stated that he had been sold defective tires and should be fully refunded. The vehicle was not repaired. The vehicle failure mileage was approximately 80,000, and the tire failure mileage was 40,000.

PURCHASED A TIRED FOR GIGA TIRES HAD THE DEALERSHIP , ACURA OF COLUMBUS ATTEMPT TO MOUNT AND INSTALL THE TECHNICIAN DISCOVERS A HOLE AND A SLICE ON AND IN THE TIRE, CONTACTED GIGA TIRE FOR AN EXCHANGE THEY STATED THAT THE HOLE IN THE TIRE WAS CAUSED BY ROAD HAZARD, THE TIRE HAS NEVER BEEN DRIVEN ON, IT BRAND NEW OR CLAIMED TOO BE