BRIDGESTONE DESERT DUELER TIRES Complaints

The contact owns a 2025 GMC 1500 equipped with Bridgestone Tires, Tire Line: Dueler, Tire Size: 275/60/R20. While washing the vehicle, the contact became aware that the sidewalls on all four tires were cracked. The tires were the original equipment. The dealer was contacted and made aware of the issue; however, the contact was informed that the tires were not under warranty. The tires were not replaced. The manufacturer was not informed of the failure. The approximate failure mileage was 12,000. The VIN was not available.

Tire size 265/60R20. All tires have cracked around the bead of the rim. This was discovered at 24,663 miles during regularly scheduled maintenance at Copeland Toyota in Brockton, MA on March 20, 2025. Defective manufacturing suspected. Upon further investigation of this tire model on the Internet, I discovered dozens of reports of the same sidewall failure by Toyota Tundra owners with very low mileage. I contacted Bridgestone Support on March 20, and per their instruction, took the vehicle to a Bridgestone authorized dealer (Firestone Complete Auto Care, Warren Ave. Brockton, MA) on March 21. The inspection determined that the tires have failed. The technician indicated that Bridgestone has very limited inventory of this tire model, indicative that the tire is being discontinued. I contacted Bridgestone Support on March 21, indicating that there is likely a manufacturing defect, and was advised to report this to the NHTSA, because the Bridgestone employee stated that they have no internal capability to report a potential manufacturing defect. I suspect there is a likelihood that these tires have been discontinued because of defects, but Bridgestone has not alerted customers of such a safety hazard. My Bridgestone Support reference number is [XXX]. Please investigate this as I believe there is a safety hazard due manufacturer defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

P275 / 65r 18 The passenger front tire had a side wall blow out that just about took me off the road. Luckily I regained control of my truck before getting in an accident. The service center closest to where I was located somehow patched the sidewalk which I don't think they are legally supposed to do. In addition, these tires have very little tread left after only 30,000 miles. I'm extremely disappointed with the fact that I have to buy new tires already and the fact that without any explanation from the service center about the possible cause of the sidewall blow out, they were reluctant to speculate.

TL* THE CONTACT OWNS A 2019 FORD RANGER EQUIPPED WITH BRIDGESTONE TIRES, TIRE LINE: DESERT DUELER II, TIRE SIZE: 255/65/17, DOT NUMBER: (UNAVAILABLE). THE CONTACT STATED THAT WHILE INSPECTING THE TIRES, HE NOTICED THAT THE SIDEWALL AND TREAD WAS SEVERELY DAMAGED. THE CONTACT STATED THAT THE TIRES WERE DRY ROTTED. MYERS FORD CO INC LOCATED AT 13959 SPOTSWOOD TRAIL, ELKTON, VA 22827, (540) 298-1271) WAS CONTACTED AND STATED THAT THE TIRES WERE DEFECTIVE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE MANUFACTURER DECIDED TO REPLACE ALL FOUR TIRES, DUE TO ALL FOUR TIRES SHOWING SIMILAR ISSUES. THE TIRES WERE REPLACED WITH SIMILAR BRIDGESTONE TIRES HOWEVER, THE FAILURE RECURRED WITH THE NEW SET OF TIRES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED ANOTHER CASE REGARDING THE FAILURE. THE CONTACT WAS OFFERED A PRO-RATED COST FOR THE TIRE REPLACEMENT. THE TIRES WERE NOT YET REPLACED DUE TO THE CONCERNS OF THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 14,500. *DT

I HAVE HAD 2 BRIDGESTONE P245/70R16 TIRE HAVE THE TREAD COME OFF WHILE I WAS DRUIVING 65 MPH. 1ST IN MARCH 2004 AND 2ND LAST WEEK ON 7/23/2004, BOTH CAUSED FENDER DAMAGE - LEFT REAR AND FRONT RIGHT.*AK

THE REAR RIGHT TIRE TREAD SEPARATED WHILE DRIVING AT 60 MPH. THIS RESULTED IN THE DRIVER TEMPORARILY LOSING CONTROL OF VEHICLE. *AK THE TIRE WAS REPLACED. *SCC *JB

THE LEFT REAR DUELLER TIRE EXPERIENCED TREAD SEPARATION. THE CONSUMER HEARD A POP AND THE LEFT SIDE OF THE VEHICLE WENT TO THE GROUND. BRIDGESTONE HAD BEEN CONTACTED.*AK *TS *JB

I HAVE HAD TWO BRIDGSTONE TIRES WITH APROX 35,000 MILES ON THE FAIL / SEPERATE WITH IN 70 MILES BOTH TIRES HAVE SAME DOT CODES AS WELL AS THE OTHER ON MY TRUCK THE TIRES ARE BRIDGESTONE DUELER A/T SIZE 285/75/R16 WITH THE CODE OF EJLFCCB0200

I LOST CONTROL OF THE VEHICLE.I COULD HAVE BEEN BADLY INJURED,OR KILLED.IWAS VERY LUCKY.*AK (TIRESIZE: 235-75R15)

ON DEC 18, 2000 ABOUT 5:00PM MY WIFE GEETA RASTOGI WAS DRIVING HOME FROM WORK. SHE WAS WAITING AT THE TRAFFIC LIGHT ON MD HIGHWAY 28 IN ROCKVILLE TO TURN LEFT ON TO DARNESTOWNE RD. WHEN TRAFFIC LIGHT CHANGED FOR HER TO MOVE AND TURN LEFT, SHE HEARD A BIG BLAST AND HER FRONT LEFT WHEEL JUMPED THE CURVE. SHE WITH GREAT DIFFICULTY DROVE TO A SAFE PLACE ON THE RIGHT HAND SIDE, GOT OUT OF THE CAR AND FOUND THAT HER LEFT FRONT TIRE HAD BLOWN A 2"X4" PIECE. A MONTGOMERY COUNTY POLICE WOMAN AND A CITIZEN HELPED GEETA TO REPLACE THE TIRE WITH FULL SIZE SPARE. WE BOUGHT A NEW TIRE OF SAME TYPE AND SIZE FROM A LOCAL OLSON TIRE STORE NEXT DAY. I WOULD LIKE TO KNOW IF NHTSA HAS RECEIVED ANY OTHER COMPLAINTS ABOUT THIS TIRE FROM OTHER CONSUMERS. THANKS. *AK (TIRESIZE: 205/70R/15)( DOT NUMBER: TIRE SIZE: 205/70R/15 )