BRIDGESTONE DUELER TIRES Complaints

UPON NOTIFICATION BY ONSTAR TO ROTATE MY TIRES, AT 6500 MILES. I HAD THEM ROTATED AT THE DEALERSHIP AND NOTED THAT THE FRONT TIRES WERE "FEATHERED" (WEARING INCORRECTLY DUE TO SOME CHAMBER OR CASTER SETTING BEING INCORRECT). THE DEALER SAID HE HAD SEEN WORSE TIRE FEATHERING ON 07 TAHOE'S AND THERE SHOULD BE A RECALL. *JB

THE GAUGE CLUSTER PANEL IS SHROUDED WHICH MAKES IT HARD TO SEE THE GAUGES DURING THE LATE DAY HOURS OR DIM LIGHT DAYS BECAUSE THE GAUGES ARE NOT ILLUMINATED. THEY ONLY ILLUMINATE WHEN THE HEADLIGHTS TURN ON AUTOMATICALLY (OR IF YOU TURN THEM ON). I THINK THE HEADLIGHT SENSOR IS MIS-PROGRAMMED, BECAUSE IT SEEMS TO ROUTINELY ACTIVATE TOO LATE, BUT ON ONE OCCASION IT ACTIVATED WHEN IT WAS JUST GETTING DIM, WEIRD. THE RUNNING LIGHTS ONLY ILLUMINATE THE FRONT RUNNING LIGHTS, NOT REAR TAIL LIGHTS, MAKING IT DANGEROUS UNDER DIM LIT CONDITIONS. ALSO THE SPEEDOMETER IS NOT CENTERED IN THE SHROUDED PANEL BECAUSE THEY MADE IT SYMMETRICAL WITH A MATCHING TACHOMETER (RPM) GAUGE. WHO REALLY CARES ABOUT A TACHOMETER ON AN AUTOMATIC VEHICLE? I WANT TO SEE THE SPEED THAT I AM TRAVELING. ALSO, IF YOU TILT THE STEERING WHEEL UP AT ONE SET POINT YOU CANT EVEN SEE THE GAUGES DEPENDING ON HOW TALL YOU ARE. *NM

LOSS OF TRACTION ON WET ROAD , HIT ROCK CUT AT 50 MPH NO BRAKE NO ANTI-LOCK NO STEERING NO CONTROL . VERY THIN WATER ON ROAD DID NOT FELL SLICK AFTER CRASH BY HAND OR MY SHOES. 8JB

DT*: THE CONTACT STATED WHILE TRAVELING 45 MPH, THE VEHICLE'S REAR PASSENGER TIRE DROVE OVER A NAIL AND LOST AIR PRESSURE. UPON INSPECTION, IT WAS NOTICED THAT A DIME SIZE PIECE OF RUBBER WAS MISSING ALONG THE MIDDLE OF THE TREAD. THE VEHICLE WAS DRIVEN TO A TIRE REPAIR SHOP, WHO REPLACED THE DEFECTIVE TIRE WITH A FULL SIZE SPARE. THE CONTACT DID NOT NOTICE ANY VIBRATION WHILE DRIVING PRIOR TO THE INCIDENT. THE TIRE MANUFACTURER WAS CONTACTED, AND DETERMINED THAT THE CONTACT COULD HAVE HIT AN OBJECT ON THE ROAD, CAUSING THE TREAD SEPARATION. THE SERVICE DEALER WAS CONTACTED, AND PROVIDED NO ASSISTANCE. THE CONTACT EXPRESSED THAT THE VEHICLE WAS NOT SAFE TO DRIVE, IF A PIECE OF TIRE RIPPED OFF SO EASILY. THE TIRE WAS A BRIDGESTONE DUELER 684, SIZE: P265/70R17.

REPLACED TIRES ON MY 2005 CHEVROLET EQUINOX WITH ONLY 11,000 MILES. PRIOR TO THIS, I HAD TO GET AN ALIGNMENT HOWEVER, THE TIRES STILL WENT BAD. AFTER I PURCHASED MY NEW SET OF TIRES, I WENT BACK TO HAVE THEM ROTATED AFTER THERE RECOMMENDED MILES OF 5,000 AND THE TIRES ARE WEARING AGAIN. I HAD LESS THAN 18,000 MILES ON IT THIS TIME AROUND. I CAN NOT AFFORD TO KEEP REPLACING TIRES EVERY 5,000 MILES. THE GARAGE TOLD ME THAT THEY HAD REPLACED THE TIRES ON SEVERAL MORE EQUINOX THAT SAME DAY WITH JUST ABOUT THE SAME AMOUNT OF MILES AS MINE. *NM

BRIDGESTONE DUELER A/T 110S OEM EQUIPMENT ON NISSAN TITAN TRUCK. TIRE SIZE P245 75R 17. THESE TIRES ARE DELAMINATING. TREADS COMING OUT IN CHUNKS IN BELT CENTER. LOCAL DEALERS STATE THEY WILL NOT PROVIDE WARRANTY SERVICE FOR THESE TIRES. BRIDGESTONE TELEPHONE NUMBER ATTEMPTED 2 TIMES WITH HOLD TIMES OF GREATER THAN ONE HOUR WITHOUT EVER SPEAKING TO A CUSTOMER SERVICE REPRESENTATIVE. EMAILED THE COMPANY NO RESPONSE. ANOTHER FORMER BRIDGESTONE DEALER IN KINGSTON TENNESSEE, JON LODEN AUTO CENTER STATES THE TIRES ARE CLEARLY DEFECTIVE AND DANGEROUS . HE SUGGESTED I CONTACT YOU. II NOTICED THE PROBLEM DURING ROUTINE TIRE ROTATION. THE TIRES WERE LAST ROTATED JUNE 2006 . THERE WAS NO VISIBLE PROBLEM AT THAT TIME. THERE ARE 26K MILES ON THESE TIRES AS OF THIS WRITING. *JB

DURING REGULAR MAINTENANCE IN MY TOYOTA HIGHLANDER 4X4 2004 WITH A 20000 MILES, THE DEALERSHIP INFORM ME THAT THE TIRES NEED TO BE REPLACE AND TOLD ME THAT WARRANTY DOES NOT INCLUDE TIRES. I STRONGLY BELIEVE THAT TIRES SHOULD HOLD MORE THEN 15000 MILES. THE TIRES ARE BRIDGESTONE DUELER H/T 687. *NM

I HAVE 4 BRIDGESTONE TIRES, DUELER AT 693, LT 285/75/16, ON MY VEHICLE. LAST WEEK ONE OF THEM BECAME SEVERELY DEFECTIVE AND HAD SOME SORT OF SEPARATION INSIDE IT. I SEE THAT THESE TIRES WERE SUBJECT TO A VOLUNTARY SAFETY CAMPAIGN, # 04T018000 THAT HAS APPARENTLY EXPIRED. I WAS CERTAINLY NEVER AWARE OF THIS CAMPAIGN OR I WOULD NOT HAVE BEEN RISKING MY FAMILIES SAFETY WITH THESE TIRES WITHOUT HAVING THEM CHECKED. I HAVE HAD THE TIRES APPROXIMATELY 2 1/2 YEARS AND APPARENTLY PURCHASED THEM NEAR OR AROUND THE CAMPAIGN DATES. MY QUESTION IS, DO I HAVE ANY RECOURSE IN THIS MATTER. I NOW HAVE ONE VERY DEFECTIVE TIRE, AND THREE MORE WITH AMPLE TREAD BUT ARE NOT APPARENTLY SAFE TO DRIVE MY FAMILY AROUND ON. I DON'T BELIEVE BRIDGESTONE DID A VERY GOOD JOB NOTIFYING THE CONSUMERS OF THIS CAMPAIGN. *JB

I HAVE HAD TWO INSTANCES WHERE THERE WAS TREAD SEPARATION ON BRIDGESTONE DUELER H/T 684 205 70R 15 95S. THE FIRST INSTANCE 2 YEARS AGO WAS CATASTROPHIC AND CAUSED $2300 IN DAMAGE TO THE LEFT REAR OF THE CAR. LAST WEEK THE CAR SUDDENLY STARTED VIBRATING. INSPECTION OF THE TIRES SHOWED A LARGE BUBBLE UNDER THE TREAD OF THE RIGHT FRONT TIRE. ONE OF THE DEFECTIVE TIRES WAS ORIGINAL EQUIPMENT AND THE OTHER TIRE WAS PURCHASED AS ONE OF 4 REPLACEMENT TIRES. THE TIRES HAD 40-50,000 MILES ON THEM BUT STILL HAD PLENTY OF TREAD REMAINING. THERE WAS NO UNEVEN WEAR ON THE TREAD. ACCORDING TO THE INFORMATION MOLDED ONTO THE TIRES, THE TIRES WERE MADE A COUPLE OF YEARS APART. THIS WOULD LEAD ME TO BELIEVE THAT EITHER THEIR IS A DESIGN DEFECT IN THE TIRE OR THERE IS A MANUFACTURING PROBLEM. I HAVE BEEN DRIVING FOR OVER 45 YEARS AND THIS IS THE ONLY TIRE I HAVE EVER HAD A PROBLEM WITH. IN THE FIRST INSTANCE, A BRIDGESTONE TIRE DEALER TOLD ME I HAD TO REPORT IT TO THE MANUFACTURER AND PROVIDED A PHONE NUMBER. AFTER TWO WEEKS OF CALLING THE GIVEN PHONE NUMBER THAT WAS NEVER ANSWERED, I GAVE UP. THUS, I AM NOTIFYING YOU. *NM

REPORT OF BRIDGESTONE TIRE FAILURE (TREAD SEPARATION) ON 1999 HONDA CRV. WHILE DRIVING ON INTERSTATE HIGHWAY NOTICED VEHICLE VIBRATION, AND UNABLE TO DETERMINE IF CAUSED BY ROAD SURFACE OR VEHICLE. AFTER ABOUT 200 MILES VIBRATION BECAME BAD ENOUGH TO DETERMINE VEHICLE WAS AT FAULT. DRIVER CONDUCTED VISUAL (ON VEHICLE) INSPECTION OF TIRES WITH NO DEFECT NOTED. AFTER ANOTHER 50 MILES, VIBRATION WORSENED TO THE POINT THAT IT WAS EVIDENT BELOW 50 MPH. REMOVED RIGHT REAR TIRE AND DISCOVERED NEAR FAILURE TREAD SEPARATION. TIRE IS SEVERAL YEARS OLD AND MAY HAVE 40,000 MILES WEAR. THIS IS THE SECOND FAILURE OF THIS TYPE TIRE ON THIS VEHICLE IN THE PAST FEW YEARS. FIRST FAILURE RESULTED IN VERY LOW SPEED BLOW-OUT. LATEST TIRE IS AVAILABLE FOR INSPECTION. *JB