BRIDGESTONE POTENZA TIRES Complaints

TL*THE CONTACT OWNS A 2007 MAZDA SPEED 3. WHILE DRIVING LESS THAN 10 MPH, THE VEHICLE WENT INTO A FULL SKID AND STRUCK A CURB. FIVE MILES LATER, THE VEHICLE LOST STEERING ABILITY AND THE WHEEL TURNED COMPLETELY AROUND. THE VEHICLE WAS TAKEN TO A DEALER AND THEY REPLACED THE FAILED STEERING RACK. THE CONTACT STATED THAT THE DEALER WAS SELLING VEHICLES WITH SUMMER TIRES. THERE WERE NO INJURIES. THE CURRENT MILEAGE WAS 8,800 AND FAILURE MILEAGE WAS 8,780. UPDATED 01-30-08. *KB THE CONSUMER STATED FAILURE WARN ABOUT TO SUMMER RATED TIRES. UPDATED 01/18/08 *TR

HAVE A BUBBLE ON 2 BRIDGESTONE POTENZAS RUN FLAT, OEM. CAR AND TIRES HAVE 10,500 MILES. TIRES ARE DIAGONALLY OPPOSITE, REAR DRIVER AND FRONT PASSENGER SIDE. 1) FRONT 245/40/19 RUN FLAT AND 2) REAR 275/40/19. HAVE NOT HIT POTHOLES. WROTE TO BRIDGESTONE - NO REPLY, ON THE WEBSITE THEY CLAIM THAT THEY RESPOND WITHIN 3 WORKING DAYS. ALSO TOOK CAR TO BRIDGESTONE/FIRESTONE DEALER IN WESTBURY, NY. THEY DENY THAT THIS IS A MANUFACTURER DEFECT. I BELIEVE THAT THIS IS A MANUFACTURER DEFECT GIVEN THAT: 1. TIRES DID NOT HIT A POTHOLE, EVEN IF IT DID, HOPEFULLY THEY ARE DESIGNED TO HIT POTHOLES, AT LEAST SOME OF THE TIME; 2) THIS HAPPENED WITHIN 10,000 MILES; 3) THEY ARE ON DIAGONALLY OPPOSITE SIDES, 4) THEY HAPPENED AS A RESULT OF INNER AND OUTER LININGS NOT HAVING BEEN GLUED WELL IN THE MANUFACTURING PROCESS. THE MANUFACTURERS HAVE NOT EVEN BOTHERED TO DOCUMENT THE COMPLAIN TO ASSESS IF THERE INDEED IS A MANUFACTURING PROBLEM. *TR

TL*THE CONTACT OWNS A 2008 INFINITI G37. THE VEHICLE HAS BRIDGESTONE POLE POSITION, SIZE 24540W19 TIRES. WHILE DRIVING 65 MPH, THE CONTACT STATED THAT THERE WAS A FLAT ON THE DRIVER SIDE REAR TIRE. THE DEALER STATED THAT THERE WERE ABNORMAL TEARS ON THE SIDEWALL OF THE REAR DRIVER SIDE TIRE CAUSED BY A TIRE IMPERFECTION. THE DEALER REPLACED THE TIRE. THE FAILURE MILEAGE WAS 1,370 AND CURRENT MILEAGE WAS 2,145. THE CONSUMER STATED HE DID NOT KNOW WHAT WOULD CAUSE THE TIRE TO FAIL. THE TIRE WOULD NOT HOLD AIR AFTER IT WENT FLAT. THE DEALER STATED THE TIRE HAD AN IMPERFECTION. THE LOW TIRE PRESSURE LIGHT DID NOT ILLUMINATE WHEN THE TIRE WHEN FLAT. UPDATED

TL*THE CONTACT OWNS A 2007 INFINITI G35. THE VEHICLE HAS BRIDGESTONE POTENZA, SIZE 245/45R18 TIRES. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD POP. THE VEHICLE WAS PULLED OVER AND SHE NOTICED THAT THE REAR DRIVER SIDE TIRE BLEW OUT. THE VEHICLE WAS TOWED. THE BUMPER COVER AND WHEEL PROTECTOR WERE DAMAGED. THE TIRES WERE THE ORIGINAL TIRES. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 19,000 AND CURRENT MILEAGE WAS 21,000.

I HAVE A 2006 X RUNNER WITH 14000 MILES ON TIRES. TIRE STARTED CRACKING AND CHUNKS COMING OUT OF TREAD. WENT TO THREE FIRESTONE DEALERS. 1ST SAID NO PROBLEM WOULD REPLACE FOR 1200. 2ND DID NOT HAVE TIME YOU LOOK AT THEM. 3RD SAID THE TIRE NEEDED TO COME OF THE TRUCK THERE WAS A PROBLEM. THE PROBLEM WAS BRIDESTONE BUT COST ME 615.00 TIRES ARE BRIDESTONE POTENZA REO50A P255/45/R18 99V BL. *JB

THE CAR HAD EXCESSIVE ROAD NOISE AFTER 8,000 MILES. CHECKING THE REAR TIRES I FOUND THAT BOTH HA NUMEROUS FLAT SPOTS. TOOK IT TO THE HONDA DEALER AND GOT THE SAME RESPONSE THAT OTHER COMPLAINTS I HAVE READ. I WAS ASKED IF I PULLED THE EMERGENCY BRAKE WHILE DRIVING. I WAS TOLD IT WAS A TIRE ISSUE AND TO TALK TO A BRIDGESTONE DEALER. THE TIRE DEALER TOLD ME THAT THE TIRES THAT COME ON THE CAR AREN'T THE BEST QUALITY AND I SHOULD REPLACE THEM WITH A BETTER PAIR. THERE WAS NOTHING THEY COULD DO BECAUSE THEY SAID IT DUE TO LACK OF TIRE ROTATION. I HAVE NEVER HAD AN ISSUE WITH TIRES WEARING LIKE THIS EVEN AFTER NOT ROTATING TIRES ON OTHER VEHICLES. I HAVE REPLACED THE TIRES WITH NEW MICHELINS AT MY EXPENSE. I WILL HAVE THEM ROTATED AT EACH OIL CHANGE. I WOULD LIKE TO THINK THAT HONDA AND IT'S TIRE SUPPLIERS WOULD ADDRESS THIS ISSUE. THIS IS MY 5TH HONDA SINCE 1990 AND WILL BE MY LAST AND THE LAST TIME I BUY BRIDGESTONES. *TR

TL*THE CONTACT OWNS A 2002 SUBARU LEGACY OUTBACK WITH BRIDGE WATER POTENZA RE92 POTENZA 1: 225/60/R16 TIRES. WHILE DRIVING 55 MPH THERE WAS A BLOW OUT ON THE FRONT PASSENGER SIDE TIRE. THE TIRES WERE REPLACED IN OCTOBER OF 2006. THE FAILURE TIRE WAS RETURNED TO THE MANUFACTURER. THE TIRES FAIURE MILEAGE WAS 9,000. THE VIN WAS UNAVAILABLE.

VEHICLE FAILED TO MAINTAIN ITS COURSE UNDER SUDDEN STEERING CHANGES ORIGINATED TO AVOID COLLISION WITH ANOTHER VEHICLE. IT SPUN DUE TO EITHER LIGHTNESS OF THE VEHICLE OR FAILED STEERING, AND HIT THE GUARD RAILS. THE NEW 2007 TOYOTA YARIS VEHICLE HAD ONE NEW BRIDGESTONE POTENZA RE92 TIRE (DRIVER SIDE REAR) REPLACED BY THE DEALER EARLIER THAT DAY JUST BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS DECLARED A TOTAL LOSS. *JB

BAD TIRE THIS LETTER WAS SENT TO BRIDGESTONE TIRE COMPANY ON 8/07/2007 AND MADE CALLS TO THE COMPANY ON AUG 7,8 2007 CONSUMER AFFAIRS AT 1-800-367-3872 IN CHICAGO,IL. I HAD TALK WITH A REPRESENTATIVE AND WAS GIVEN A CASE #1097787,AND THEN TALK WITH ANOTHER REPRESENTATIVE ON AUG 8. THE SECOND REPRESENTATIVE CALLED THE STORE IN TERRELL TEXAS. MY SON HAS A NEW 2007 SUBARU IMPREZA WITH BRIDGESTONE TIRES. THE CAR IS ONLY 3 MONTHS OLD AND HAS LESS THAN 5000 MILES ON THE CAR. ONE OF THE TIRES HAS A BUBBLE ON THE SIDE WALL. HE WENT TO A SERVICE CENTER AND WAS TOLD TO TAKE THE CAR BACK TO THE AUTO DEALER. FIRESTONE DEALER DON'T WANT TO ADJUST THE TIRE. DEALER ARE JUST GIVING MY SON THE RUN AROUND. YOU GUYS NEED TO REPLACE BUBBLE TIRE WITH A NEW TIRE. IT'S NOT THE DEALER RESPONSIBILITY TO ADJUST THE TIRE! IT IS THE TIRE MANUFACTURER RESPONSIBILITY. TIRE DEALERS ARE JUST TRYING TO PASS THE BUCK. I WANT THAT TIRE REPLACE. PSI: I WANT THIS TIRE TAKEN CARE OF ASAP BEFORE THE TIRE BLOWS OUT AND CAUSES AN ACCIDENT. BRIDGESTONE WILL BE HELD RESPONSIBLE FOR ANY ACCIDENT!!!!!CONTRACT ME OR MY SON WEDNESDAY 8/8/2007. MY NEXT STEP IS TO GO TO THE MEDIA. THEY WOULD JUST HAVE A FIELD DAY WITH TIRES THAT HAVE BUBBLES ON THE SIDE WALL. JUST THINK ABOUT A FEW YEARS AGO. *JB

DRIVING ON HIGHWAY AT APPROXIMATELY 60-65 MPH WHEN TIRE SEPARATED . WHEEL WAS RUINED AND AS TIRE PARTS CAME OFF THE WHEEL PAINT ON THE FENDER WAS DAMAGED. TIRE IS A BRIDGESTONE POTENZA RE 92 P215/60 R16 WITH APPROXIMATELY 15,000 MILES. ORIGINAL EQUIPMENT ON 2006 TOYOTA CAMRY. RIM WAS AMERICAN CUSTOM MADE DESIGNED TO WORK WITH CAMRY. *TR