BRIDGESTONE POTENZA TIRES Complaints

TL*THE CONTACT OWNS A 2001 NISSAN MAXIMA. THE CONTACT TOOK HIS VEHICLE TO THE DEALER FOR REGULAR MAINTENANCE AND LEARNED THAT HIS FRONT BRIDGESTONE POTENZA, SIZE P225/50R1793V TIRES HAD CRACKS ON THE SIDEWALLS. HE STATED THAT TWO PRIOR SET OF TIRES HAD THE SAME FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 117,379. UPDATED 11/06/07 *TR

2006 SUBARU OUTBACK GROSS VEHICLE WEIGHT:26450 DATE OF PURCHASE:05/18/2007 ODOMETER AT PURCHASE:32743 DEALER:WALSER SUBARU INC. ADDRESS:14900 BUCK HILL ROAD BURNSVILLE, 55306 DEALER LICENSE:DT36027 ON 07/02/2007 FOUND OUTER EDGE OF REAR TIRES WERE SEVERELY WORN, STEEL BELTS VISIBLE. CALLED DEALER TOLD THEM NEEDED VEHICLE INSPECTED IMMEDIATELY, AS WE FELT IT WAS UNSAFE. DEALERSHIP THE STATED WE NEEDED TWO NEW TIRES AND A FOUR WHEEL ALIGNMENT. PICKED UP THE VEHICLE WERE INFORMED THAT THE ALIGNMENT WAS FINE AND THAT WE HAD ?OVER LOADED? THE VEHICLE. THAT WAS THE CAUSE OF THE WEAR ON THE TIRES. IT WAS EXPLAINED THAT THE AXLE HAD BEEN DEPRESSED SUFFICIENTLY TO CAUSE WEAR MARKS FROM THE RUBBER STOPS ON TORSION ARMS?? ASKING WHAT CONSTITUTED ?OVER LOADING? WE WERE REFERRED TO THE STICKER ON THE DRIVER?S SIDE DOOR. SEATING CAPACITYTOTAL5FRONT2REAR3 THE COMBINED WEIGHT OF OCCUPANTS AND CARGO SHOULD NOT EXCEED 408KG OR 900LBS TIRESIZECOLD TIRE PRESSURE FRONTP225/55R17220KG/32LBS REARP225/55R17210KG/30LBS SPARET155/7017420KG60LBS THE FOLLOWING WAS THE LOAD OF THE VEHICLE DURING THE TRIP TO NEW YORK: 2ADULTSAPPROXIMATE WEIGHT:210LBS EACH420LBS 110-YEAR-OLD CHILDAPPROXIMATE WEIGHT:100LBS100LBS 1EACH BAG PER ADULTAPPROXIMATE WEIGHT:40LBS EACH80LBS 1EACH BAG PER CHILDAPPROXIMATE WEIGHT:30LBS EACH30LBS 120 QT COOLERAPPROXIMATE WEIGHT:10LBS10LBS 1PLASTIC CONTAINERAPPROXIMATE WEIGHT:15LBS15LBS MISC TOOLS, TOYS, ETCAPPROXIMATE WEIGHT:50LBS50LBS APPROXIMATE TOTAL WEIGHT:705LBS NEVER RECEIVED A COPY OF THE SERVICE REPORT. NO REPORT THREE DAYS CALLED DEALERSHIP TOLD THAT THE REPORT HAD BEEN MAILED BUT THYE WOULD CHECK AND SEND A COPY. JULY 14, 2007:- STILL NO COPY OF SERVICE REPORT BY MAIL. 7/16/2007 11:05 AM?BURNSVILLE SUBARU, STILL HAD NOT RECEIVED SERVICE REPORT. TO DATE WE STILL HAVE NOT RECEIVED A COPY OF THAT SERVICE REPORT. WE ARE COPYING THIS LETTER TO SUBARU AMERICA AND NHTSA FOR THEIR COMMENTS.

I HAVE TWO SUBARUS WITH BRIDGESTONE POTENZA TIRES ON THEM. ON TWO SEPARATE OCCASIONS, I EXPERIENCED FLAT TIRES WITH THEM. ON BOTH OCCASIONS, THEY WENT FLAT SO FAST, I COULDN'T EVEN GET TO THE SHOULDER OF THE ROAD BEFORE I WAS RIDING ON THE RIM. I HAVE NEVER HAD TIRES GO FLAT SO FAST. IN BOTH CASES THE CAUSE WAS A SCREW IN THE TREAD. *TR

TL*THE CONTACT OWNS A 2006 SUBARU IMPREZA. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR SCHEDULED MAINTENANCE. WHEN SHE ARRIVED, THE MECHANIC INFORMED HER THAT A BUBBLE WAS PRESENT ON ONE OF THE BRIDGESTONE POTENZA TIRES. THE CONTACT TOOK THE TIRE TO THE BRIDGESTONE DEALER TO HAVE IT REPLACED, BUT THEY STATED THAT THEY ARE NOT RESPONSIBLE FOR THE TIRES ON THE VEHICLE. THE DOT NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 10,384. UPDATED 08/14/07. *JB

FOLLOW-UP ON ODI #'S: 10191952 AND10192426 REPAIR ATTEMPT THREE ON AUTOMATIC TRANSMISSION. AS OF MIDNIGHT TONIGHT, THIS MAKES 15 CONSECUTIVE DAYS THE VEHICLE HAS BEEN AT THE DEALER FOR REPAIR OF THE TRANSMISSION. DEALER CALLED TODAY, STATING VEHICLE IS REPAIRED. THEY REPLACED THE TRANSMISSION WITH A "RE-MANUFACTURED" TRANSMISSION THEY ORDERED FROM GM. SO, I'VE GOT A BRAND NEW 2007 GRAND PRIX GXP WITH 3,200 MILES ON THE ODOMETER, WITH A USED TRANSMISSION FROM GM. DEALER INSISTED VEHICLE HAD BEEN TAKEN FOR SEVERAL TEST-DRIVES TODAY, AND IT IS IN "LIKE NEW" CONDITION. UPON TAKING THE CAR FOR A TEST DRIVE, MYSELF, I NOTICED THAT THE GEARSHIFT WAS LOOSE, AND DID NOT LOCK INTO PLACE, AS IT HAD BEFORE, AND AS IT WAS DESIGNED TO DO. ANY SLIGHT PRESSURE OR BUMP IN THE ROAD CAUSED THIS "NEW"(????) TRANSMISSION TO SHIFT INTO NEUTRAL, WITHOUT CONTROL INPUT FROM DRIVER. BASICALLY, THERE WERE NO DETENT STOPS FOR THE GEAR INDICATOR, AND IT FREELY MOVED BETWEEN DRIVE, NEUTRAL AND REVERSE! DEALER STATED THEY WOULD ONCE AGAIN ATTEMPT TO REPAIR. DEALER DID NOT CLOSE-OUT THE SERVICE TICKET, SO THEY ARE MAKING THIS APPEAR AS ONE REPAIR ATTEMPT, EVEN THOUGH THEY HAVE: 1. IGNORED INITIAL COMPLAINT, 2. ATTEMPTED TO REPAIR THE ORIGINAL TRANSMISSION, 3. FAILING THAT, THEY ORDERED A USED, RE-MANUFACTURED TRANSMISSION FROM GM, WHICH HAS EITHER BEEN INSTALLED INCORRECTLY, OR IS DEFECTIVE FROM THE START. EVEN IF THE VEHICLE CAN BE "REPAIRED", IT NOW HAS A USED, DYSFUNCTIONAL AND DANGEROUS TRANSMISSION, AND THE CAR IS SERIOUSLY DE-VALUED. I AM FILING A COMPLAINT WITH GM, AND THOROUGHLY PLAN ON A VIGOROUS PURSUIT OF MY RIGHTS UNDER THE FLORIDA LEMON LAW.

PURCHASED 2007 PONTIAC GRAND PRIX GXP NEW, WITH 98 MILES ON ODOMETER, IN MARCH, 2007. BRIDGESTONE POTENZA TIRES ON ALL FOUR WHEELS AS OEM. TIRES LOSE AIR (CHECKED WITH PROFESSIONAL TIRE GAUGE EVERY WEEK), DOWN TO 24 PSI IN ALL 4 TIRES, AT SAME AMBIENT TEMP, COLD TIRES. WHEN TIRES ARE COLD, THEY RUN AS IF THEY ARE SQUARE. BUMPING ALONG, STEERING WHEEL SHUDDERING SIDE TO SIDE. TAKEN TO DEALER. THEY FORCE-VARIANCE BALANCED ALL WHEELS/TIRES AND ALIGNED VEHICLE, INCLUDING ENGINE CRADLE. CAR STILL HAD SLIGHT STEERING SHUDDER, BECAME WORSE OVER THE NEXT FEW HUNDRED MILES. TAKEN BACK TO DEALER. THEY STATE TIRES "OUT OF ROUND" BUT DID NOT DO ANYTHING TO CORRECT THE SITUATION EXCEPT TO ADD AIR, AND TELL ME THAT ONE TIRE THREW A BALANCING WEIGHT. OVERALL, EVEN WITH PROPER INFLATION, PROPER ALIGNMENT OF ALL COMPONENTS (STEERING AND ENGINE CRADLE), INCLUDING PROPER FORCE-VARIANCE BALANCING, THE TIRES CAUSE THE VEHICLE TO PULL VIOLENTLY LEFT OR RIGHT, DEPENDING ON THE ANGLE OR CROWN OF THE ROAD. ALSO, PULL SO HARD GOING OVER ROAD IMPERFECTIONS, THAT STEERING WHEEL COMES OUT OF MY HANDS. DROVE SEVERAL OTHER IDENTICAL VEHICLES WITH OTHER BRAND (PIRELLI) TIRES, WITH NO PROBLEM. DEFECTIVE TIRES AT ALL FOUR WHEELS. BRIDGESTONE POTENZA'S. HAVE REQUESTED THAT SERVICE MANAGER REPLACE ALL FOUR TIRES WITH PIRELLI'S (THEY ARE THE ONLY OTHER MANUFACTURER WHICH MAKES 18" TIRES COMPATIBLE WITH MY GXP, WHICH USES TWO SEPARATE TIRE SIZES FOR FRONT AND BACK. THE BRIDGESTONE TIRES ARE DANGEROUS AND SHOULD BE RECALLED OR REPLACED. *TR

NEW VEHICLE PURCHASED IN APRIL 2006, VEHICLE IS 13 MONTHS OLD APPROXIMATELY 15,000 MILES. TWO FRONT TIRES HAVE SIDE WALL FAILURE. SIDEWALLS ARE BUBBLED OUT AND THE OUTSIDE TREAD IS DISFIGURED ABOVE EACH BUBBLE. VEHICLE IS AND AWD SUBARU IMPREZZA. THESE TIRES NEED TO BE RECALLED BEFORE SOME DIES IN A VEHICLE ACCIDENT. P205/55/16 89V BRIDGESTONE POTENZA. *TR

I HAVE A BRIDGESTONE POTENZA TIRE WITH 5K MILES ON IT AND IT HAS A BULGE IN THE SIDEWALL.

TL*THE CONTACT OWNS A 2006 PONTIAC GTO. THE FRONT AND REAR TIRES ARE WEARING UNEVENLY. THE TIRE MANUFACTURER IS BRIDGESTONE, THE TIRE LINE IS POTENZA, AND THE SIZE, 235/40/18. THE REAR TIRES WERE REPLACED AT THE FAILURE MILEAGE OF 12,000 AND FAILED AGAIN AT 19,000 MILES; HOWEVER, THE FRONT AND REAR ARE WORN. THE DOT NUMBER IS UNAVAILABLE. THE CONTACT WILL ADD THE ADDITIONAL TIRE INFORMATION THAT IS MISSING WHEN HE RECEIVES HIS COMPLAINT. THE MANUFACTURER WAS UNABLE TO ASSIST HIM WITH THE FAILURE. THE CURRENT MILEAGE WAS 19,800.

TL*THE CONTACT OWNS A 2004 SUZUKI AERIO. THE CONTACT PLACED BRAND NEW REAR TIRES ON THE VEHICLE BECAUSE THE ALIGNMENT FAILED AT 14,000 MILES. THE DEALER STATED THAT THE TIRE FAILURE WAS CAUSED BY THE FACTORY IMPROPERLY ALIGNING THE VEHICLE'S REAR END. CURRENTLY, THE CONTACT NEEDS TO HAVE THE FRONT TIRES AND BUSHINGS REPLACED FOR THE SAME FAILURE. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 18,000 AND FAILURE MILEAGE WAS 14,000. THE CONSUMER PROVIDED COPIES OF THE REPAIR INVOICES. THE DEALER STATED THE VEHICLE PASSENGER AND DRIVER MIRRORS ARE LOOSE, TAIL LIGHT HAS MOISTURE, WINDSHIELDS LEAK, TIRES ARE KNOTTED AND CLICK, PASSENGER HAS TO HOLD SEATBELT, AND POPPING NOISE WHEN BRAKES ARE APPLIED. UPDATED 06/15/07 *TR