BRIDGESTONE TURANZA EL400 TIRES Complaints

PREMATURE WEAR OF ALL 4 BRIDGESTONE TIRES WITH APPROXIMATELY 13,000-14, 000 MILES. TREAD WAS SIGNIFICANTLY BELOW REGULATORY LIMITS, BUT NOT BALD, YET THE MILEAGE WAS VERY LOW. ALL TIRES HAD BEEN REGULARLY ROTATED (APPROX. EVERY 4,000 MILES), AND WHEN TESTED WERE IN ALIGNMENT. CONTACTED THE TOYOTA DEALERSHIP, WHICH STATED THAT THEY ONLY WARRANTY TIRES FOR 12,000 MILES, OR 1 YEAR. THEN CONTACTED BRIDGESTONE AND WAS GIVEN A CASE NUMBER, AND AN APPOINTMENT WITH THE LOCAL FIRESTONE DEALERSHIP. THE GENTLEMAN AT FIRESTONE CONFIRMED THAT THE TIRES WERE ABNORMALLY WORN AND MADE A RECOMMENDATION TO HIS BOSS THAT AT LEAST 3 OF 4 TIRES BE REPLACED AT NO COST TO ME. THE NEXT DAY, I RETURNED AND AT FIRST THE MANAGER WAS SOMEWHAT DIFFICULT, BUT AFTER HE HAD INSISTED ON TESTING THE ALIGNMENT AND FINDING THAT IT WAS CLOSE TO PERFECT, HIS TONE CHANGES AND HE COULDN'T HAVE BEEN NICER. HE AUTHORIZED THE REPLACEMENT OF ALL TIRES, WHICH HAD TO BE ORDERED, AS TOYOTA ONLY PERMITS SUBSTITUTIONS WITH THE SAME, OR ONE GRADE LOWER SPEED RATING, AND THE DEALERSHIP DID NOT HAVE V-RATED TIRES IN STOCK, BUT THE NEXT DAY I ONCE AGAIN RETURNED AND ONE HOUR LATER DROVE AWAY WITH BRAND NEW TIRES. N.B. IF YOU DO NOT REGULARLY ROTATE, BALANCE, AND IF-NEEDED ALIGN YOUR TIRES, BRIDGESTONE/FIRESTONE WILL NOT REPLACE. *TR

I TOOK MY 2007 CAMRY FOR 25,000 (AT 23,000) MILES SERVICE. I WAS TOLD THAT I NEEDED NEW TIRES. I QUESTIONED IT AND WAS TOLD 'YOU HAVE TO TAKE SOME RESPONSIBILITY, TOO' I TAKE MY CAR IN CONSISTENTLY DO PRETTY MUCH WHAT IS SUGGESTED TO ME AS PART OF PREVENTIVE CARE AND I HAVE ALL THE BILLS TO PROVE IT, MENTIONED THIS TO THE SERVICE PERSON, AND TALKED TO MANAGER AND WAS TOLD THAT YES I NEEDED THE NEW TIRES. THIS WAS "NORMAL" WEAR AND TEAR. I SURE WAS NOT READY FOR SUCH A LARGE EXPENSE. AS I WAS RESEARCHING FOR WHAT KIND OF TIRES TO BUY, I FOUND THAT MANY 2007 CAMRY OWNERS HAVE HAD THE SAME PROBLEM! ALSO I FOUND THAT THERE IS A LEAKAGE PROBLEM WITH THE BRIDGESTONE TIRES, AND CHECKING MY SERVICE BILLS, I SEE THAT I HAD TAKEN MY CAR IN TO HAVE THE PRESSURE LIGHTS CHECKED, BECAUSE I WOULD ADD AIR TO MY TIRES AND FEW WEEKS AFTER I WOULD HAVE THE LIGHT COME ON AGAIN. ALL THIS IS DOCUMENTED AND NOW I AM FURIOUS THAT I WAS NOT TOLD OF THIS PROBLEM. THANKFULLY, I AM NOT ON THE HIGHWAY DRIVING ANT 55+ MILES AN HOUR, AS I WORK NEAR MY HOME. I HATE TO THINK OF THE OUTCOME. WHEN I HAVE TAKEN MY SON BACK TO SCHOOL, IS WHEN THE PRESSURE LIGHT WOULD COME ON MOST OFTEN. NOW IT ALL MAKES SENSE! SINCE I TOOK THE CAR IN, THE PRESSURE LIGHTS HAVE NOT COME ON, I NOW WONDER IF THAT OPTION HAS BEEN DISABLED? OBVIOUSLY, I HAVE NOT YET CHANGED THE TIRES, AS IT IS VERY EXPENSIVE TO BUY ALL FOUR AT THE SAME TIME. I WAS HOPPING THE DEALER WOULD GIVE ME A BREAK. *TR

THE BACK END CAN SLIDE AROUND A CORNER EASILY, ALSO WILL ALSO COME OFF THE GROUND GOING OVER BUMPS OR RAILROAD TRACKS. THIS HAS OCCURRED EVEN WHILE TRAVELING BELOW SPEED LIMIT, ON A CLEAN DRY ROAD. *TR

ON AUGUST 30TH 2008 I PURCHASED A NEW NISSAN SENTRA. ON SEPTEMBER 4TH 2008 I TOOK THE CAR IN FOR THE DEALERSHIP TO RESET THE TIRE SENSOR. ON SEPTEMBER 26, 2008. I TOOK THE CAR IN AGAIN FOR THE TIRE PRESSURE THEY AGAIN RESET THE SENSOR. I WAS TOLD "THEY WERE SENSITIVE". THE CAR HAS BEEN IN A TOTAL OF 5 TIMES FOR THE TIRE PRESSURE SENSOR. MY TIRES HAVE COMPLETELY GONE FLAT. I HAVE TWO BROKEN RIMS. THE DEALERSHIP HAS REFUSED TO REPLACE THE TIRES BUT HAS REPLACED THE SENSORS. THEY ARE CURRENTLY LOOKING FOR USED RIMS TO REPLACE MY BROKEN RIMS. I HAVE 26,000 MILES ON MY CAR. I HAD MY CAR INSPECTED SEPTEMBER 1, 2010. THEY INFORMED ME MY TIRES NEEDED REPLACED. THE NISSAN DEALERSHIP TOLD ME THEY WOULD NOT REPLACE THE TIRES BUT CONTINUE TO LOOK FOR USED RIMS. THESE PROBLEMS STARTED 5 DAYS FOLLOWING THE PURCHASE OF MY NEW NISSAN SENTRA. *TR

I PURCHASED A SET OF BRIDESTONE TURANZA EL400T BL 195/60R15 87T DOT# HYKUEADR2106. THEY WERE FOUND TO BE DEFECTIVE AND THE DEALER REPLACED THEM WITH SAME TIRES. LAST NIGHT AUGUST 5, 2010 WHILE DRIVING ON I95 SOUTHBOUND JUST NORTH OF GLADES ROAD AT 65MPH MY FRONT PASSENGER TIRE MADE A THUMP SOUND WHICH I BELIEVE WAS THE TREAD SEPARATING FROM THE TIRE AND SECONDS LATER THE TIRE BLEW OUT CAUSING DAMAGE TO THE RIGHT FRONT FENDER, FRONT PASSENGER DOOR, AND ALUMINUM WHEEL, LUCKLY THE ACCIDENT WAS NOT FATAL.THE ROAD CONDITIONS WERE DRY AND HOT, I DID NOT HIT ANY ROAD DEBRIS AND DID NOT HIT ANY POT HOLES OR SUCH. THE TIRES HAVE AN 80,000 MILE WARRANTY AND I'VE DRIVEN LESS THEN HALF. AGAIN I BELIEVE THESE TIRES TO BE DEFECTIVE FOR THE TREAD TO SEPARATE LIKE IT DID. IN ADDITION I HAVE LIFETIME TIRE ROTATIONS, BALANCING, AND ALIGNMENTS AT TIRES PLUS AND HAVE PROPERLY ROTATED THE TIRES EVERY 3,000 MILES AND KEPT A PROPER BALANCING AND ALIGNMENT OF THE VEHICLE AND TIRES. THEIR IS PLENTY OF TREAD DEPTH ON THE TIRES WELL ABOVE THE REPLACEMENT INDICATOR AND THE TIRES WERE AT PROPER INFLATION. PLEASE ADVISE! *TR

TRAVELING AT POSTED SPEED ON CURVED ROAD IN RAIN. APPLIED BRAKES COMING INTO THE TURN, BUT TIRES LOST TRACTION AND VEHICLE SPUN AROUND AND SLID ONTO A DIRT EMBANKMENT WITH SHRUBS AND SMALL TREES. NEITHER THE FRONT OR SIDE AIR BAGS DEPLOYED AND I HIT MY HEAD AGAINST THE DRIVER'S SIDE WINDOW. I DO NOT BELIEVE THE TIRES THAT ARE PROVIDED ARE SUITABLE FOR WET PAVEMENT. *TR

I HAVE A 2009 TOYOTA CAMRY. JUST AFTER 20,000 MILES, TIRES ARE WORN-OUT. THE DEALER WHO SOLD ME THE NEW CAR ASKED ME TO CHANGE TIRES. I BOUGHT THIS CAR LESS THAN 2 YEARS (A BRAND NEW CAR AT THAT TIME). IF TIRES CAN LAST ONLY 20,000 MILES, THESE TIRES (ON CAMRY) MUST BE POOR QUALITY. I THINK TOYOTA MUST RECALL TO FIX THIS PROBLEM BECAUSE THIS COULD PUT DRIVER/PASSENGERS AT RISK. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) [XXX] . (DEAF AND SIGN LANGUAGE) AND [XXX] ( DEAF AND SIGN LANGUAGE), AND WE TRADED THE 2008 TOYOTA, CAMRY TO LEASE VOLKSWAGEN 2009 JETTA WITH GASOLINE ENGINE LAST JUNE, AND WE HAVE NOT BEEN HAPPY, BECAUSE, NOT SMOOTH RIDE, BETWEEN 35 AND 50 MILE PER MILE, AND, ALSO, NOT SMOOTH RIDE BETWEEN 70 AND 84 MILE PER HOUR, EVEN, ROTATION TIRE AND BALANCE TIRE THIRD OR FOURTH TIME, ... STILL, NOT SMOOTH RIDE, EVEN THE MILE PER GALLON'S POOR, AND MANY. ... THE VOLKSWAGEN DEALERS IN MASSACHUSETTS AND FLORIDA, THEY HAVE BEEN FIXING, AND, STILL, NOT SMOOTH RIDE, MILE PER GALLON'S AND ETC. ... [XXX] AND I HAVE BEEN FED UP. ... EVEN, I DROP OFF MY CAR AT THE TRACY VOLKSWAGEN SHOP IN HYANNIS, MASSACHUETTS, ... EVEN, AT THE ALDEN VOLKSWAGEN SHOP IN FAIRHAVEN, MASSACHUSETTS, AND, ALSO, THE WALLACE VOLSKWAGEN SHOP IN STUART, FLORIDA OCCASIONALLY, ... AND, ... HAPPENED, [XXX] , SERVICE ADVISOR AND JEFF HAW, SUPERVIOR AND/OR MANAGER SERVICE ADVISOR AT WALLACE VOLKSWAGEN IN STUART, FLORIDA, THEY ADVISED ME TO VISIT A FIRESTONE STORE AND REQUEST THEM TO REPLACE THE FOUR TIRES. ...AND, SO, I WENT TO SEE A FIRESTONE TIRE STORE A FEW BLOCKS AWAY FROM WALLACE VOLKSWAGEN DEALER IN STUART, FLORIDA, AND THE FIRESTONE TIRE STORE, THEY SAID, THE TIRES ARE NOT WARRANY, CANNOT REPLACE A TIRE, EVEN A FOUR TIRE AND AT ALL. SO, I REQUEST YOU, TO TELL VOLKSWAGEN COMPANY, HEADQUARTER, TO REPLACE A NEW JETTA WITH DIESEL WITH MICHELIN TIRES AND $250.00 PAYMENT MONTHTLY AND NO DOWN PAYMENT INCLUDING WAIVE EARLY TERMINATE PENTALY, AND, ANY, AND, ANYTHING, AND, ALL, BECAUSE I HAVE NOT BEEN HAPPY AND NOT ENJOY WITH THE NEW LEASE 2009 VOLKSWAGEN WITH GASOLINE. [XXX] P.S. PLEASE TRANSFER US TO PROPERLY TO THE DEPERATURE AND FILE A COMPLIANT AT FEDERAL GOVERMENT, NOT STATE GOVERNMENT IF WE FILE A COMPLIANT A FILE AT WRONG U.S. DEPT. OF NHTS.GOV. *TR

I HAVE A 2010 CAMRY LE WHICH I PURCHASED THREE WEEKS AGO. THE CAR HAS BRIDGESTONE TURANZA EL 400-02 TIRES, WHICH HAD 689 MILES ON THEM. THE REAR DRIVER SIDE TIRE FAILED AT 60 MPH WHEN THE TREAD SPLIT. AFTER READING ALL THE SIMILAR COMPLAINTS BY OTHER TOYOTA CAR OWNERS, I BELIEVE THESE TIRES ARE DANGEROUS. AFTER A VERY UGLY DISCUSSION WITH THE DEALERSHIP, THE ONE TIRE WAS REPLACED, BUT TOYOTA WOULD NOT REPLACE THE REMAINING THREE. *TR

ALL TIRES HAVE BEEN LOSING AIR. HAVE TO PUT AIR IN TIRES EVERYDAY. ONE TIRE ALSO HAS A BULGE OR BUBBLE. TIRES HAVE ONLY BEEN USED FOR 22,000 MILES. *TR