BRIDGESTONE TURANZA EL400 TIRES Complaints

WE PURCHASED THE VEHICLE IN 2007 AND IT WAS ORIGINAL EQUIPMENT TIRES. THE CAR TIRES WERE FINE THE FIRST WINTER. THE NEXT WINTER IN 2008 I STARTED NOTICING THE CAR WAS HAVING ISSUES WHEN THERE WAS VERY LITTLE SNOW ON THE DRIVE WAY OR ROAD. THE CAR WAS SLIPPERY AND THE FRONT TWO TRIES JUST HAD PROBLEMS. THIS WINTER I ALMOST WOULD HAVE BEEN RAN OVER BY ANOTHER CAR WHILE THIS CAR TIRES JUST WOULD NOT MOVE AND SLIPPED AND WAS IN BETWEEN TWO LANES. I FINALLY CHANGED THE TIRES WHEN I HAD 2500 MILES ONLY IN MY CAR. MY HUSBAND CALLED TOYOTA DEALER AND SPOKE WITH THEM AND THEY BLAME BRIDESTONE. I HAD TO GET THE CAR ON THE ROAD SIDE AND THE POLICE HAD TO REMOVE MY CAR AS IT WAS UNABLE TO BE DRIVEN. I HOPE YOU LOOK AT THE TIRERACK WEBSITE FOR OTHER PEOPLE HAVING THE SAME KIND OF ISSUES. THE TIRES JUST GET STUCK AND DON'T BUDGE. ALSO PLEASE DO SOMETHING ABOUT THIS. THIS IS A RIP OFF TO CONSUMERS TO CHANGE TIRES WHEN THE CAR IS JUST 2 YRS OLD. THANKS. *TR

EMAIL SENT TO BRIDGESTONE TIRES ON MONDAY FEB. 23,2008 AT 6:45PM FROM THERE WEBSITE HTTP://WWW.BRIDGESTONE-FIRESTONE.COM/ TIRES IN QUESTION ARE:: P215/60R16 TURANZA EL400 I HAVE A 2007 TOYOTA CAMRY THAT HAS APPROX. 31,000 MILES ON IT. I TOOK IT IN FOR SERVICE AND HAVE BEEN TOLD MY TIRES ARE DOWN TO THE WEAR BELTS . I'M LIKE WHAT!! YOU HAVE TO BE KIDDING ME, I HAVE TO PURCHASE TIRES AT 30,000 MILES.I TOOK IT TO HARRELSON TOYOTA IN ROCK HILL SC. THEY TELL ME THE SAME THING. I WAS THEN ADVISED TO CALL TOYOTA OF CALIFORNIA AND FILE A COMPLAINT.( I HAVE DONE THAT) THEY ADVISED THAT I CALL BRIDGESTONE. (I'M SENDING THIS EMAIL TO YOU)I DONT FEEL LIKE WITH A NEW CAR I HAVE HAD SINCE LAST JAN. I SHOULD BE BUYING TIRES, BECAUSE THEY ARE DOWN TO THE WEAR BELTS. KINDA LIKE YOU WOULDNT EXPECT TO HAVE TO REPLACE YOU TV AFTER WATCHING IT FOR ONE YEAR AND IT GOES OUT EVEN THOUGH YOU USE IT EVERYDAY. MY POINT IS I SHOULDNT BE BUYING ANOTHER SET OF TIRES AT 30,000. I THINK BRIDGESTONE SHOULD REPLACE MY TIRES. I AM 40 YEARS OLD AND THE ONLY PERSON THAT DRIVES THIS CAR, BECAUSE MY KIDS ARE TO YOUNG TO DRIVE. SO WITH THIS BEING SAID, I HAVE COPIED THIS EMAIL AND SAVED IT TO MY FILES. I WILL BE CONTACTING GEICO INSURANCE CO AND LETTING THEM KNOW OF THIS PROBLEM IN THE EVENT I HAVE A BLOW OUT, AND HAVE DAMAGES I AM AND WILL HOLD BRIDGESTONE ACCOUNTABLE.(SAFETY OF MY KIDS AND MYSELF). I HAVE ALSO FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU AND WITH NHTSA. I WILL PATEINTLY WAIT FOR A VOUCHER FROM YOU TO REPLACE MY TIRES. IF I DONT HEAR FROM YOU BY APRIL 1,2009. I WILL SEEK LEGAL ACTION AT THIS TIME. THANK YOU! -SUSAN J. SMITH *TR

I HAVE A 2008 HONDA CIVIC WITH ONLY 18,000 MILES ON THE BRIDGESTONE TURANZA EL 400. TIRES. I NOTICED THAT THE REAR TIRES WERE GETTING VERY LOUD AND THEN HAD THEM ROTATED TO THE FRONT, WHICH MADE THE FRONT OF THE CAR VIBRATE FROM THE THUMPING SO MUCH THAT I HAD TO REPLACE THE TIRES. I TOOK THE CAR INTO D'ELLA HONDA OF QUEENSBURY, NY AND THEY ADVISED THAT THE TIRES WERE CUPPED AND THAT THIS WAS MY FAULT. DID NOT WANT TO HEAR ANY MORE ABOUT IT AND D'ELLA WILL NOT RESPOND TO ME. I ALSO ADVISED THAT GOING DOWN THE HIGHWAY AND HITTING WET PAVEMENT THE CAR WOULD SLIP ON THE PAVEMENT. REALLY JUST A UNSAFE TIRE. HAVING TO REPLACE TIRES FROM A NEW CAR AT 18000 MILES IS TOTAL BULL. EITHER THE TIRES OR THE HONDA CIVIC STILL HAVE A PROBLEM IN 2008. NO HELP FROM HONDA, D'ELLA HONDA OR BRIDGESTONE. WILL STAY AWAY FROM ALL THREE IN THE FUTURE. $600.00 FOR NEW TIRES SO FAR. *TR

AC COMPRESSOR WENT OUT ON MY MAZDA CX7 AFTER ONLY 19K. WHILE I WAS DRIVING ON THE INTERSTATE, THE COMPRESSOR LOCKED AND THE A/C BELT POPPED CUTTING WIRES AND CAUSING SMOKE AND THE SMELL OF AN ELECTRICAL FIRE. I WAS LUCKY ENOUGH TO BE ABLE TO GET OFF THE ROAD BEFORE THE SMOKE TURNED INTO A FIRE. AFTER GETTING ON THE INTERNET, I FOUND OUT THIS IS A POPULAR PROBLEM WITH CX7S ALONG WITH SHOTTY TIRES THAT HAS TO BE REPLACE BETWEEN 10K TO 18K MILES. *TR

EXTREMELY SEVERE TIRE WARE ON REAR TIRES OF 2007 HONDA CIVIC, 12,000 MILES AND THE REAR TIRES ARE WORN TO THE BELTS ON INSIDE EDGE. REAR ALIGNMENT APPEARS TO BE WRONG FROM THE FACTORY. HAVE BEEN TOLD BY AMERICAN HONDA THAT THERE MAY BE AN ISSUE WITH THE REAR CONTROL ARMS. *TR

ONE DAYS AFTER DRIVING FROM SALT LAKE CITY AIRPORT TO PARK CITY, UTAH, THE DODGE AVENGER'S TIRE PRESSURE WARNING LIGHT CAME ON. FEARING THAT THE TIRE(S) WERE LOW, I STOPPED AT A GAS STATION AND FILLED TWO TIRES. AS SOON AS I PUT THE PUMP ON THE THIRD TIRE, THE VALVE CRACKED OFF AND ALL THE AIR CAME OUT OF THE TIRE. I REPLACED THE TIRE WITH THE UTILITY SPARE. I TOOK THE CAR TO A TIRE SHOP, AND THE GENTLEMAN AT THE TIRE SHOP TOLD ME THE VALVES ON THESE CARS BREAK EASILY. THE TIRE SHOP HAD TO REPLACE THE VALVE BY ORDERING ONE FROM THE DODGE DEALER, AND THE PART DID NOT ARRIVE FOR TWO DAYS. THE APPROXIMATE COST FOR REPLACING THE VALVE WAS $90. FOR THE TWO DAYS DURING THE REPAIR, THE CAR COULD NOT BE TAKEN ON THE EXPRESSWAY. I KEPT THE BROKEN PART OF THE VALVE. *TR

ROARING SOUND FROM REAR OF VEHICLE (SOUNDS LIKE I'M DRIVING ON 4X4 TIRES)!. FIRESTONE DEALER SAYS BOTH REAR TIRES ARE HEAVILY 'CUPPED'. THIS PROBLEM BECAME NOTICEABLE AT APPROXIMATELY 18K MILES. THE REAR TIRE NOISE IS SO LOUD NOW, THAT I CANNOT HEAR MY ENGINE RUNNING WHILE UNDERWAY. APPROXIMATELY 50% TREADWEAR. *TR

WHEN I PURCHASED MY 2007 CAMRY LE IT CAME EQUIPPED WITH BRIDGESTONE TURANZA EL 400 02 TIRES. I HAVE FOLLOWED THE RECOMMENDED SERVICE AND BROUGHT THE CAR TO MY DEALER FOR SERVICING. AT 24000 MILES THE TIRES TREAD WAS WORN TO UNDER 2/32NDS OF AN INCH AND THE TIRES ARE COMPLETELY UNSAFE TO DRIVE ON. I FILED A CLAIM WITH AN AUTHORIZED BRIDGESTONE DEALER WHICH WAS DENIED ON THE BASIS THAT THE TIRES ARE ORIGINAL EQUIPMENT. I HAVE RECEIVED NO COMPENSATION FROM EITHER THE TOYOTA DEALER OR BRIDGESTONE. NO TIRE THAT HAS BEEN PROPERLY MAINTAINED SHOULD HAVE SUCH A SHORT TREAD LIFE. THIS IS UNACCEPTABLE. *TR

NOTICED EXCESSIVE VIBRATION WHILE DRIVING THE CAR IN THE EXPRESSWAY AND THOUGHT THAT MUST BE TIME TO ROTATE TIRES SO I PULLED IN MY GARAGE AND NOTICED BOTH REAR TIRES HAVE BUMPS AND EXCESSIVE WEAR WHILE FRONT ONES LOOK LIKE NEW. CURRENT MILEAGE IS 31,591 AND NOTICED THIS BEEN HAPPENING AND SLOWLY GETTING WORSE. *TR

MY 2007 BUICK LUCERNE, CXS WITH BRIDGESTONE TURANZA EL400-02 245/50/18 99H TIRES EQUIPPED, VIBRATES ON THE ROAD AT HIGHWAY SPEEDS. IT IS REALLY DANGEROUS CORNERING AND OUTRIGHT UNSTABLE DRIVING. I HAD MY TIRES BALANCED AT DISCOUNT TIRE AT, NO IMPROVEMENT. I WENT TO ARNIE BAUER DEALER WHO ROAD FORCED BALANCED THEM AND FOUND 2 BAD TIRES. THEY REPLACED THESE 2 BAD TIRES, SLIGHT IMPROVEMENT BUT STILL VIBRATIONS. THEY STATED "NO MORE THEY COULD DO FOR MY CAR" AND "THIS IS JUST HOW THESE CARS RIDE." I OPENED GM SERVICE TICKET 71-609196985. AMADA BORG,GM CUSTOMER SERVICE, WORKED WITH A GM AREA REP. FOR IL. I WAS DENIED TO SPEAK DIRECTLY WITH THE REP. GM HAD TO GO ALONG WITH ARNIE BAUER'S EVALUATION, AND THE REP STATED THEY COULD NOT GET ME NEW TIRES. I THEN DID SOME SEARCHING ON THE INTERNET AND FOUND A FORUM ON EDMUNDS.COM(HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0F60B1/0). THERE ARE 18 OR MORE PAGES DETAILING FOLKS NIGHTMARE WITH THE SAME ISSUE I AM HAVING. IT APPEARS MANY FOLKS ARE HAVING VIBRATION ISSUES WITH THE LUCERNE. SOME FOLKS HAD THE ISSUE RESOLVED WITH TIRE CHANGES TO MICHELIN HX MXM4 TIRES. I SENT THIS INFORMATION TO GM AND HAD IT ADDED TO MY SERVICE REQUEST FILE. NEXT I WENT TO BILL KAY TO SEE IF THEY COULD HELP ME. THEY DID A TIRE BALANCE AND I STILL HAVE A VIBRATION. THEY STATED THEY COULD NOT GET ME THE MICHELIN TIRES. THIS ISSUE WILL LEAD TO SOME CATASTROPHIC EVENT IF NOT ADDRESSED. ALL I REALLY WANTED WAS THE DEALER TO REPLACE THE TIRES WITH MICHELINS AS IT SEEMS TO SOLVE MANY OTHERS' PROBLEMS. I THINK GM OR BRIDGESTONE NEEDS TO BE INVESTIGATED ON THIS. ALSO, I WENT TO 2 DEALERSHIPS AND TEST DROVE 4 BRAND NEW 2008 LUCERNES AND THEY ALL VIBRATE EVEN WORSE THAN MY CAR. THEY ALL HAVE THE SAME TIRES. I SPENT TOO MUCH MONEY FOR A CAR TO RIDE SO POORLY AND THEN BE TOLD THIS IS HOW IT WAS DESIGNED. MORE IMPORTANTLY, I THINK THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE LOOSES CONTROL AND HAS A SERIOUS ACCIDENT. *TR