BRIDGESTONE TURANZA LS100 TIRES Complaints

2 of 245/40HR18XL & 2 of 225/45HR18XL... All 4 tires replaced I purchased a 2023 Mercedes-Benz C300 from Benzel Busch motor car (an authorized Mercedes-Benz dealer) in [XXX] in XXX. Since purchase, this vehicle has had repeated, unresolved defects. The Check Engine warning light has illuminated numurous times, resulting 4 separate towing incidents. Despite multiple warranty repairs, the same issues keep recurring. At only 10,167 miles, one tire required replacement due to abnormal wear. At only 22,780 miles, all 4 tires required full replacement for the same reason. In total 5 tires have been replaced within 22,780 miles, strongly suggesting an underlying vehicle defect (alignment, suspension or steering) rather then normal wear. I paid $1,700 out of picket for the 22,780 miles tire replacement, as tires are not typically covered under warranty. I believe this cost resulted directly from an unresolved vehicle defect, not drive behavior. I filed a formal complaint with Mercedes-Benz USA Customer Assistance Center and received Case No. XXX. I was told reimbursement would not be provided. Desired Resolution: Reimbursement of $1,700 for the tire replacement caused by an unresolved vehicle defect, and a written explanation of how Mercedes-Benz USA will address the recurring mechanical issues. Supporting docyments available: Repair orders, tire receipt, email correspondence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Tires being designated as the preferred tires via Mercedes are Bridgestone Turanza LS100 265/40R21 These tires go from new to under 3" of thread left, how is this possible. Yes EV vehicles are heavy but its clear these tire are not made sufficient enough to handle this vehicle. In addition to having to change all tires within less than 9,000 miles. The mercedes dealership in 2 different locations say that is normal!. one dealership advised some clients are having to change tires 3000 t0 5000 miles of use. If this is not confirmation that tires being designated for this vehicle are not sufficient. 3 TIRES !!! within 2 months have blown, pothole and 3 tires within 2 monhts is not normal. How is mercedes allowed to place into the market a vehicle where its obvious there are no tires capable of handling its weight. After 2 incidents to leave vehcile undrivable, HOUSE rules no more EV. I would not feel comfortable my family this vehicle with tires which cannot sustain normal driving conditions.