BRIDGESTONE TIRES Complaints

MY CAR HAS BEEN TO THE DEALER TWICE FOR REPLACEMENT TIRES DUE TO VIBRATION THROUGHOUT MY CAR. THE SECOND TIME MY TIRES WERE REPLACED WITH THE UPDATED EL42, AND THE VIBRATIONS STILL PERSIST, ALONG WITH THE FACT THAT THE CAR NOW PULLS TO THE LEFT. WHEN I CALLED CRISWELL ACURA OF ANNAPOLIS, I WAS TOLD THAT THE PULLING TO THE LEFT WAS NOT AN ALINGMENT PROBLEM IT WAS A TIRE PRESSURE ISSUE. SO I TOOK MY CAR BACK TO THE DEALERSHIP AND THEY PROPERLY INFLATED MY TIRES. AND OF COURSE MY CAR STILL PULLS TO THE LEFT. *AK

DRIVING ON HIGHWAY WHEN STEERING WHEEL BECAME SHAKE BACK AND FORTH HARD TO CONTROL. STOPPED AUTO FOUND THAT BELTS HAD BROKEN IN THE TIRES AND THAT TREAD HAD SHIFTED TO WHERE IT WAS NO LONGER STRAIGHT.*AK

I PURCHASED A BRAND NEW 2004 TOYOTA COROLLA LE FROM BOB PAGAN/SAND DOLLAR TOYOTA, 7626 BROADWAY, GALVESTON, TX 77551 ON MAY 13, 2004 WITH 14 MILES ON ODOMETER AND DROVE IT ALL THE WAY TO PLANO, TX. WHILE I WAS DRIVING IT TO PLANO, I FELT ITS RIDE ABNORMAL, EXCESSIVE BOUNCING, VERY BUMPY AND ROUGH SIMILAR TO TURBULENCES IN A PLANE. TOYOTA BOASTS ITSELF OF TOTAL CUSTOMER SATISFACTION. THESE ARE JUST SLOGANS. THEY PROVIDE SHODDY CUSTOMER SERVICE. THEY REFUSED TO REPAIR CAR, REFUSED TO REFUND FULL MONEY TOWARDS BUYING ANOTHER TOYOTA AND REFUSED TO HELP BY SAYING THAT THE CAR IS DESIGNED THIS WAY. THE STEERING ALSO FELT STIFF AND TIGHT. THIS HIGHLY EXCESSIVE BOUNCING, BUMPY, SHAKY, JOLTING, TURBULENCE, VIBRATING RIDE IS NOT ACCEPTABLE AT ALL. THERE IS DEFINITELY A PROBLEM WITH THIS CAR. TOYOTA NEEDS TO FULFILL ITS PLEDGE, OBLIGATION AND COMMITMENT TO CUSTOMER SATISFACTION. I AM NOT SATISFIED WITH THIS CAR. I WROTE LETTERS TO TOYOTA CHAIRMAN IN JAPAN AND ALSO WROTE TO TOYOTA PRESIDENT IN THE US. TOYOTA PRESIDENT CALLED ME BUT OFFERED NO HELP AT ALL AND REFUSED TO TAKE CAR BACK AND REFUSED TO REPAIR IT TOO. THERE IS DEFINITELY A DEFECT AND IT COULD BE ASSEMBLY LINE RELATED OR SHOCK/STRUTS RELATED/ OR COULD BE TIRE RELATED. TOYOTA SUCKS AND THEIR SERVICE SUCKS. THEY MISLEAD PEOPLE IN THEIR ADS.

CONSUMER INSPECTED THE TIRES AND THE BELTS WORE INTO THE STEEL. TIRES WERE REPLACED ON THE FRONT FOUR TIMES. VEHICLE WAS ALIGNED SEVERAL TIMES BUT THE TIRES CONTINUED TO WEAR. THEY WERE REPLACED WITH THE SAME MAKE/MODEL TIRE.*AK

CONSUMER'S VEHICLE RPMS WENT TO THE RED ZONE. CONSUMER PULLED OVER AND PARKED, AND DRIVER'S SIDE WINDOW WOULD NOT GO UP. AAA ARRIVED, AND VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT TRANSMISSION WAS DEFECTIVE IT WAS REPAIRED AT CONSUMER'S EXPENSE. CONSUMER FOUND SIMILAR COMPLAINTS ON THE WEBSITE.*AK THE VEHICLE SPUN IN A 360 DEGREE TURN ON THREE SEPARATE OCCASIONS BEFORE IT REACHED 24,000 MILES. CONSUMER CHANGED TIRES FROM THE TIRES TOYOTA PROVIDED TO A MICHELIN TIRE AND THE SPINNING STOPPED. ON JULY 12, 2004 THE TRANSMISSION WAS SLIPPING AND HAD TO GO IN FOR SERVICE. . IN 2002 THE REAR SEATBELT ON THE PASSENGER SIDE WAS STUCK. THE CONSUMER HAD IT REPAIRED AT HER EXPENSE. THE CUSTOMER WOULD LIKE TOYOTA TO REIMBURSE HER FOR THEIR SHARE OF THE EXPENSES OCCURRED DUE TO THIS PRE-MATURE DEFECT. * TC

WHILE DRIVING 65 MPH REAR PASSENGER'S SIDE TIRE TREAD SEPARATED. AS A RESULT THE REAR QUARTER PANEL AND BUMPER WERE SEVERELY DAMAGED. NO IMPACT REPORTED. *AK *NM

I HAVE A 2004 ACURA TL WITH 2000 MILES ON IT. IT HAS BEEN AT THE DEALER TWICE FOR 7 TOTAL DAYS, TRYING TO CORRECT A VIBRATION BETWEEN 45 AND 60. IT IS ALSO EVIDENT AT 75-80. VIBRATION IS FELT IN SEAT, STEERING WHEEL AND PEDALS DEALER REPLACED FRONT TIRES TWICE AND FRONT RIMS ONCE. WE STILL EXPERIENCE THE VIBRATION FREQUENTLY. I CONTACTED HONDA OF AMERICA. THE REPRESENTATIVE INFORMED ME THAT THIS WAS A TORQUE CONVERTER PROBLEM KNOWN FOR APPROXIMATEL 4 MONTHS. I ASKED ABOUT RETURNING THE CAR AND WAS TOLD I WAS NOT GOING TO GET MY MONEY BACK. HE STATED THAT ENGINEERING IS LOOKING AT MODIFYING ENGINE MOUNTS. I TOLD HIM THAT WAS ONLY MASKING THE PROBLEM. HE STATED ALL 04 AND 05 MODELS HAVE THE PROBLEM! I WAS FLOORED THEY KNEW IT AND WERE STILL PUSHING CARS OUT THE DOOR AND THE DEALERSHIP WAS BLAMING THE PROBLEM ON TIRES. I ASKED ABOUT INHERENT VIBRATION IMPACT ON THE LIFE EXPECTANCY TO THE DRIVER TRAIN SEALS AND BEARINGS. THE HONDA OF AMERICA REPRESENTATIVE BECAME VERY RUDE. I GOT HIS NAME AND HUNG UP. NOT WHAT YOU WOULD EXPECT FROM HONDA OR A $35K CAR! THE DEALERSHIP SERVICE CENTERWAS APPALLED THAT HONDA AMERICA STATED THERE WAS WIDESPREAD PROBLEMS WITH THE TORQUE CONVERTER, STATED THEY NEVER HEARD OF IT AND INSISTED THIS IS A TIRE ISSUE! IT IS DESHEARTENING TO GET TWO DIFFERENT STORIES. I BELIEVE THE TIRE STORY GIVES THE HONDA CORPORATE OFFICES SOME RELIEF OF LIABILITY BY LEVERAGING OFF OF FIRESTONE FOR DEFECTS. SHOULD THE TORQUE CONVERTER BE OPENLY PURSUED AS THE CULPRIT AND JOHNQ. PUBLIC KNOWING ABOUT IT, THIS COULD BE A DRIVE A COSTLY RECALL FUNDED FROM THE POCKETS OF HONDA OF AMERICA! *AK

THE ORIGINAL TIRES SHOWED SIGNS OF EXCESSIVE WEAR. VEHICLE WAS BOUGHT ON MAY 2003, AND FOUR TIRES NEEDED TO BE REPLACED WITH ONLY 13,140 MILES ON THEM. DEALERSHIP ROTATED TWICE THE FOUR TIRES. BRIDGESTONE, DUELER. SIZE UNKNOWN, DOT# UNKNOWN. . *AK

BRIDGESTONE DUELERS AT TIRES. ABOUT 30,000 MILES ON THEM. HAD FIRESTONE STORE ALIGN AND BALANCE IN JAN 2004. ALL HIGHWAY USAGE. TIRES DEVELOPED SMALL RIDGES ACROSS FACE OF TIRE. A WHOMP SOUND IS LOUD AND NERVE WRACKING. LOCAL DEALER SAYS THEY ARE NOT RESPONSIBLE. IS THERE A RECOURSE? *JB

WHILE DRIVING RIGHT REAR PASSENGER'S SIDE TIRE BLEW OUT. THE TIRE WAS TAKEN TO THE BRIDGESTONE WHERE IT WAS NOTICED THAT THE LEFT REAR TIRE HAD A KNOT ON IT. MANUFACTURER TOLD CONSUMER TO SEND THE TIRES FOR REPLACEMENT AND THE RECEIPT FOR THE REPAIR OF THE VEHICLE. A LETTER WAS RECEIVED BY CONSUMER STATING THE CLAIM WAS DENIED. *AK