BRIDGESTONE TIRES Complaints
View complaints related to BRIDGESTONE TIRES. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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BRIDGESTONE DUELER H/T 684 II TIRES- LITTLE TORCH KEY, FL
2006 TOYOTA 4RUNNER. CONSUMER WRITES REGARDING TIRES *TGW THE CONSUMER STATED AS HE WAS DRIVING, HE HEARD A LOUD POP SOUND COME FROM THE VEHICLE. HE EXITED THE VEHICLE, BUT DID NOT SEE ANYTHING WRONG. LATER, A LIGHT ILLUMINATED ON THE DASH BOARD ALERTING THE CONSUMER OF LOW TIRE PRESSURE. SOON AFTER, THE CONSUMER EXPERIENCED A TIRE BLOW OUT ON THE LEFT REAR TIRE. THE CONSUMER STATED THE TIRE SHOULD HAVE BEEN REPLACED UNDER BRIDGESTONE'S WARRANTY. *JB
Source: CONSUMER LETTER -
BRIDGESTONE INSIGNIA SL TIRES- WALDOBORO, ME
TL*THE CONTACT OWNS A 1998 FORD ESCORT. THE TIRE BRAND WAS BRIDGE STONE INSIGNIA SL, TIRE SIZE WAS P175/65R14. THE DOT WAS UNKNOWN. WHILE DRIVING APPROXIMATELY 67 MPH, THE CONTACT STATED THAT THE FRONT RIGHT PASSENGER TIRE BLEW OUT WITHOUT WARNING. THE TIRES WERE ON THE VEHICLE WHEN IT WAS PURCHASED. THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THERE WERE NO RECALLS OR WARRANTIES ON THE TIRES. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 150,000. UPDATED 02/08/11*LJ UPDATE 02/14/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
BRIDGESTONE DUELER H/T 470 TIRES- HAINES CITY, FL
MY HONDA CRV 2009 WITH 15,300 MILES BEGAN DEVELOPING A ROAR IN THE RIGHT REAR TIRE. I HAD THE TIRES ROTATED AND THE ROAR MOVED TO LEFT FRONT. I TOLD THE DEALER IT SOUNDS LIKE A TREAD SEPARATING, AND HIS MECHANIC AGREED. WE WERE GOING ON A LONG TRIP AND (I WAS A MECHANIC FOR 40 YEARS) I DECIDED FOR SAFETY REASONS TO REPLACED ALL FOUR BRIDGESTONE DULLERS WITH GOODYEAR. *TR
Source: NHTSA WEB SITE -
BRIDGESTONE POTENZA RE050A TIRES- KING OF PRUSSIA, PA
BMW 3 SERIES AND ALSO OTHER SERIES WITH RUN FLAT TIRES HAVE AN ISSUE THAT WITH AN AVERAGE BUMP LIKE A MANHOLE COVER THE WHEEL WILL CRACK. I HAVE REPLACED 3 SO FAR ON MY 2007 335I AT MY COST. AFTER RESEARCH I HAVE SEEN THAT THIS IS A COMMON ISSUE AND THAT EVERYONE HAS HAD THE SAME EXPERIENCE WITH BMW DENYING IT WAS THE WHEEL. THE CAR HAS 45,000+/- MILES ON IT. WHEN BROUGHT IN DUE TO RAPID AIR LOSS BMW STATES IT WAS THE DRIVING CONDITIONS NOT THEIR WHEEL. I DRIVE ON MOSTLY HIGHWAY ROADS AND SECONDARY ROADS TO MY HOUSE. I HAVE NEVER HIT ANY KIND OF POTHOLE OR CURB THAT WOULD CAUSE AN ALLOY RIM TO BE CRACKED. IN ALL 3 INSTANCES, THE CRACK IS EXACTLY THE SAME AND THE REPLACEMENT FOR THIS DAMAGE IS IN EXCESS OF $500 FOR THE RIM. IN TWO OF THE INSTANCES, I HAD TO GET A NEW RUN FLAT TIRE AS WELL AT A COST OF $400 A PIECE. ALL THREE OF THESE PROBLEMS HAVE OCCURRED OVER THE PAST 5 MONTHS!! *TR
Source: NHTSA WEB SITE -
BRIDGESTONE TURANZA EL 400 TIRES- SALINE, MI
TL*THE CONTACT OWNS A 2009 TOYOTA CAMRY WITH BRIDGESTONE TURANZA EL 400 P215/60R/16 TIRES. WHILE DRIVING APPROXIMATELY 5 MPH MAKING A LEFT TURN WITH SNOW WEATHER CONDITIONS THE TIRES STARTED SPINNING MAKING IT DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED TO CONTACT THE TIRE MANUFACTURER. THE TIRE MANUFACTURER WAS CONTACTED AND STATED THAT TOYOTA NEEDED TO BE CONTACTED SINCE THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT STATED THAT THE TIRES FAILED PREMATURELY. THE TIRES HAVE NOT BEEN REPLACED. THE FAILURE MILEAGE WAS 11,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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BRIDGESTONE TIRES- MISHAWAKA, IN
AT LOW SPEEDS NEAR INTERSECTIONS WITH LIGHT SNOW OR SLUSH ON THE ROAD VEHICLE'S ABS SYSTEM CAUSES LOSS OF STOPPING ABILITY AND LOSS OF DIRECTIONAL CONTROL. PARTIAL OR COMPLETE LOSS OF BRAKING AND/OR DIRECTIONAL CONTROL AT STOP SIGNS AND ON SLICK ROADS. PREMATURE ACTIVATION OF ABS SYSTEM IN SNOWY AND SLUSHY CONDITIONS. POTENTIAL CONSEQUENCES INCLUDE STRIKING PEDESTRIANS, LEAVING THE ROAD UNEXPECTEDLY AND STOPPING IN NOT BEFORE AN INTERSECTION. DEALER INSPECTED BRAKING SYSTEM AND STATED THAT IT IS PERFORMING AS INTENDED. DEALER FURTHER DOCUMENTED THAT OEM TIRES HAD LOW TRACTION RATING CAUSING ABS SYSTEM TO OPERATE INCORRECTLY IN CERTAIN DRIVING CONDITIONS. IN PARTICULAR ABS CAUSES DRASTICALLY INCREASED STOPPING DISTANCE WITH LOSS OF DIRECTIONAL CONTROL WITH OEM BRIDGESTONE DUELLER H/T 687 TIRES WITH 7/32 TREAD DEPTH AND CORRECT INFLATION PRESSURE. DEALER STATES THAT TIRES SHOULD BE CHANGED TO IMPROVE DRIVABILITY AND ABS FUNCTION IN SNOW AND ICE CONDITIONS. BRIDGESTONE DUELLER H/T 687 TIRES WILL BE REPLACED WITH A DIFFERENT BRAND. THESE TIRES WILL BE PUT IN STORAGE AND WILL BE AVAILABLE. *TR
Source: NHTSA WEB SITE -
BRIDGESTONE DUELER H/L 400 TIRES- OVERLAND PARK, KS
OWN A 2009 MAZDA CX-9 EQUIPPED WITH BRIDGESTONE DUELER H/L 400, SIZE 245/50/R20. AT 26040 MILES TPMS LOW TIRE PRESSURE INDICATOR LIGHT ILLUMINATED. BEGAN TO UNSCREW VALVE STEM CAP ON PASSENGER SIDE REAR TIRE AND IT CRACKED IN HALF, SENSOR CAME OUT, AND ALL AIR IN TIRE CAME OUT. CONTACTED MAZDA ROADSIDE ASSISTANCE WHICH CAME OUT AND REMOVED FLAT TIRE AND PUT ON SPARE. WAS TOLD BY MAZDA THAT VALVE STEM FIX WAS MY RESPONSIBILITY, TOOK FLAT TIRE TO NEARBY INDEPENDENT SHOP WHERE NEW VALVE STEM WAS INSTALLED WITH SENSOR AT COST OF $135. CONTACTED MAZDA CUSTOMER ASSISTANCE AND WAS TOLD I SHOULD HAVE TAKEN TIRE T MAZDA DEALERSHIP. *TR
Source: NHTSA WEB SITE -
BRIDGESTONE POLE POSITION TIRES- CHICAGO, IL
INSTALLED TWO NEW BRIDGESTONE POTENZA POLE POSITION RE 960AS IN JULY 2010(PURCHASED FROM THETIRE RACK),ON MY 2003 BMW 540I(AT BRIDGESTONE TIRE DEALER).REAR,275R1835.TWO MONTHS LATER WHILE DRIVING 40MPH ON A VERY WELL MAINTAINED ROAD(LAKE SHORE DRIVE,IN CHICAGO),LOUD BANG WAS HERD FROM THE BACK AND GOT FLAT WITHOUT RUNNING OVER ANY DEBRIS ON THE ROAD.CLAIMED THROUGH THE SELLER(THE TIRERACK),THE TIRE WAS SENT TO THE MANUFACTURER FOR INSPECTION(SINCE THE CUT AND THE DISINTEGRATION SEEMED CONSISTENT WITH MATERIAL DETECT) BUT RECEIVED A COLD SHOULDER FROM THEM CITING THAT THE BLOWN TIRE DID NOT HAVE A DEFECT. THE SELLER REFUSED TO HONOR MY WARRANTY(THE TIRE WAS REGISTERED FOR THAT). WHAT TO DO? *TR
Source: NHTSA WEB SITE -
BRIDGESTONE POTENZA G 009 TIRES- HOLLYWOOD, FL
TL* THE CONTACT OWNS A 2005 DODGE NEON WITH BRIDGESTONE POTENZA TIRES, LINE SIZE 195/60/R15. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THERE WAS AN ABNORMAL BANG AND A RUMBLING NOISE COMING FROM THE REAR TIRES OF THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE TREAD HAD SEPARATED FROM THE TIRES. THE CONTACT WAS ASSISTED BY EMERGENCY ROADSIDE ASSISTANCE AND BOTH REAR TIRES WERE REPLACED WITH A SPARE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE OF THE TIRES WAS 19,700. THE FAILURE MILEAGE OF THE VEHICLE WAS 37,558 AND THE CURRENT WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
BRIDGESTONE TURANZA EL 400 TIRES- MOUNDS VIEW, MN
TL*THE CONTACT OWNS A 2009 TOYOTA CAMRY EQUIPPED WITH BRIDGESTONE TURANZA EL400 TIRES, TIRE SIZE 215/60/16. THE CONTACT STATED THAT THE TREAD ON ALL FOUR TIRES EXHIBITED PREMATURE WEAR. THE VEHICLE WAS TAKEN TO THE DEALER AND TIRE MANUFACTURER WHERE THEY WERE UNABLE TO PROVIDE ASSISTANCE. THE TIRES WERE NOT REPLACED. THE CONTACT HAD CONCERN OF THE POTENTIAL SAFETY HAZARD AND ROAD PERFORMANCE OF THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 01/31/11 *BF UPDATED 02/03/11. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE