BRIDGESTONE TIRES Complaints
View complaints related to BRIDGESTONE TIRES. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
BRIDGESTONE TURANZA EL400-02 TIRES- HERNANDO, MS
I HAVE A 2008 HONDA CIVIC COUPE. AFTER 15,000 MILES THE REAR TIRES HAD TO BE REPLACED DUE TO A LOUD RUMBLING NOISE THAT THE MECHANIC SAID WAS SEPARATED BELTS. I HAVE READ OTHER COMPLAINTS ON THIS ISSUE AND THE OUTCOME WAS HONDA POINTING FINGERS AT BRIDGESTONE AND VICE-VERSA. DO I HAVE ANY RECOURSE WITH THE CAR COMPANY OR TIRE MANUFACTURER? *TR
Source: NHTSA WEB SITE -
BRIDGESTONE TIRES- HOUSTON, TX
TIRE CUPPING ON 3 SERIES BMWS. CAUSE UNKNOWN. DEALER STATES ITS A TIRE ISSUE. IF ONE LOOKS ON ANY OF THE CAR FORUMS ONLINE, YOU QUICKLY CAN DETERMINE THERE IS A HUGE ISSUE WITH TIRE CUPPING ON THESE VEHICLES. I OWN A 2007 335I BMW. I'M HAVING TO REPLACE THE TIRES @ 19K MILES. *TR
Source: NHTSA WEB SITE -
BRIDGESTONE DUELER A/T 695 TIRES- APO, AE
ROTORS TURNED AND THEN WARPED/WORE SET OF PADS DOWN TO BARE METAL IN LESS THAN 20,000 MILES. ROTORS WERE WARPED AT 32,000 (AT TIME OF PURCHASE), 50,000, 63,000, AND 80,000. REAR BRAKES REPLACED AT SAME INTERVAL AS FRONT BRAKES, BUT HARDLY ANY WEAR WAS PRESENT AT TIME OF MALFUNCTION OF FRONT BRAKES. ALL OTHER BRAKE COMPONENTS INSPECTED, NO OTHER FAILURES NOTED. FAILURE CAUSED AN ACCIDENT DUE TO THE BRAKES GIVING OUT. RWAL DOES NOT FUNCTION. NO SYSTEM INDICATION TO MALFUNCTION. PULLED FUSE, AND SYSTEM FAULTS AS NORMAL. EXTREMELY POOR BRAKE PERFORMANCE/ENDURANCE. *TR
Source: NHTSA WEB SITE -
BRIDGESTONE DUELER 684 TIRES- DOUGLASSVILLE, PA
TREAD SEPARATION ON BRIDGESTON DUELER H/T 684 WHILE TRAVELING ON A HIGHWAY AT 55 MPH, LEFT FRONT TIRE SEPARATED FROM TREAD AND CAUSED EXTENSIVE DAMAGE TO BUMPER, FENDER, HEAD LIGHT. *TR
Source: NHTSA WEB SITE -
BRIDGESTONE DUELER H/L 683 TIRES- HIGH SPRINGS, FL
ON 02/01/06 I PURCHASED 4 TIRES FOR MY TRUCK FROM FIRESTONE AND TODAY I TOOK IT TO THE FIRESTONE DEALER AS I HAVE A RADIAL PULL IN ONE OF THE TIRES. THEY TOLD ME THAT THE TIRES ON MY TRUCK WERE 8,9 AND 10 YEARS OLD AND THAT THEY COULD NOT FIX MY PROBLEM. THE DOT # ON MY RECEIPT IS 7XW8PIB5500 WHICH IS NOT CORRECT AND WITH THE 00 ON THE END THE TIRES WERE OVER 6 YEARS OLD WHEN SOLD TO ME. I CALLED THERE MAIN OFFICE AND THEY TOLD ME THEY WOULD DO AN ADJUSTMENT AGAINST THE AGE OF MY TIRE AND MILEAGE AND I WOULD HAVE TO PAY THE REST WHICH COMES TO OVER $565.00 DOLLARS. IN MY OLD PURCHASE I HAVE LIFETIME WHEEL BALANCE, LIFETIME WHEEL BALANCE FOR LABOR AND RUBBER VALVE, PLUS PROTECT TIRE REPAIR AND REPLACEMENT. I ALSO HAVE TIRE DRY ROT ALONG WITH THE RADIAL PULL AND FEEL THAT THE TIRES I GOT WERE WELL OVER THE 5 YEARS AND I EXPECT TO GET FOUR NEW TIRES WITH THE SAME WARRANTY BECAUSE THAT IS WHAT I PAID FOR IN THE FIRST PLACE. THEY SOLD ME TIRES FIRST OF ALL THAT WERE TO OLD AND THEY DID NOT HAVE THE CORRECT DOT NUMBER. WITH THE WAY THE ONE FRONT TIRE THAT HAS A RADIAL PULL KEEPS PULLING TO THE LEFT IT COULD CAUSE AN ACCIDENT AND WITH THE TIRE ROT THEY COULD BLOW OUT AT ANY TIME AND CAUSE AN ACCIDENT ALSO. *TR
Source: NHTSA WEB SITE -
-
BRIDGESTONE DUELER H/T 684 II TIRES- DUNNELLON, FL
NEW 2009 HONDA CR-V, WITH LESS THAN 500 MILES I STARTED GETTING BAD VIBRATIONS AND CAR VEERING TO THE RIGHT AND THEN TO THE LEFT. HONDA OF OCALA TRIED TO BALANCE AND ALIGN THE VEHICLE MULTIPLE TIMES WHICH DID NOT CORRECT THE VIBRATION. FELT LIKE TIRES HAD A BALD SPOT. AFTER 3 TRIES, THEY DECIDED TO EXAMINE THE TIRES (BRIDGESTONE / DUELLER HT'S) AND FOUND THAT 2 OF THE TIRES HAD BELTS THAT SEPARATED. THIS COULD HAVE CAUSED SERIOUS INJURIES IF I HAD NOT PERSISTED. THEY REPLACED THE TIRES AND A RIM WITH SAME TIRES ONLY NEW ONES. A WEEK AND A HALF LATER, CAR CONTINUES TO HAVE VIBRATIONS AND THEY AGAIN THINK IT IS THE TIRES. CAR NOW HAS 2500 MILES AND IS IN THE SHOP AGAIN TODAY. COMPLAINT HAS BEEN FILED WITH HONDA WHO JUST SAYS THE TIRES ARE NOT THEIR RESPONSIBILITY. THERE ARE HUNDREDS IF NOT THOUSANDS OF SIMILAR COMPLAINTS, SOME WITH CRASHES AND SERIOUS INJURIES BECAUSE OF THESE TIRES. SOME HAVE REPORTED THAT THE SIDEWALLS EXPLODE. I DO NOT FEEL SAFE IN MY NEW VEHICLE AND I THINK HONDA NEEDS TO STOP PUTTING THESE TIRES ON THEIR VEHICLES AND REPLACE THE ONES OUT THERE WITH DIFFERENT ONE. THIS IS A LAWSUIT WAITING TO HAPPEN. *TR
Source: NHTSA WEB SITE -
BRIDGESTONE DUELER H/T 684 II TIRES- MIAMI, FL
TL*THE CONTACT HAS A 2004 TOYOTA FJ CRUISER. THE CONTACT STATED THAT SPORADICALLY THE PASSENGER SIDE REAR TIRE LOSES TIRE PRESSURE. IF THE TIRE LOSES AIR PRESSURE IT MAY LEAD TO A LOSS OF VEHICLE CONTROL AND INCREASE THE POSSIBILITY OF A CRASH. HE CONTACTED THE MANUFACTURER AND WAS INFORMED BY A REPRESENTATIVE THAT HIS VIN NUMBER DID NOT FALL UNDER RECALL #06V235000,(TIRES:BEAD), THEREFORE HE WOULD HAVE TO ASSUME RESPONSIBILITY FOR ANY REPAIRS. THE TIRES FAILURE AND CURRENT MILEAGES WERE 10.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
BRIDGESTONE TURANZA EL 400 TIRES- PORSTMOUTH, VA
OUR 2008 HONDA CIVIC COUPE DEVELOPED A ROAD NOISE IN THE REAR TIRES AT ABOUT 12K MILES. TIRES HAVE BEEN ROTATED EVERY 5K AND I HAVE SERVICE ORDER REQUESTS TO BACK THIS UP. AT 15KMILES THE NOISE HAD GOTTEN UNBEARABLE. I ASKED MY LOCAL MECHANIC TO CHECK AND SEE IF THERE WAS ANYTHING OBVIOUS BEFORE I TOOK IT TO THE HONDA DEALER AND HE NOTED THAT THE REAR TIRES APPEARED TO HAVE THE BELTS SLIPPED AND THAT THE RIGHT TIRE APPEARED WORN OUT. I CALLED HONDA AND THEY DIRECTED ME TO BRIDGESTONE WHO TOLD ME THE TIRES WERE WORN OUT BECAUSE HONDA HAS A CHASSIS PROBLEM AND THAT THE TIRES WERE NOT WARRANTED FOR WEAR. HONDA SAID THERE IS NO TECHNICAL ISSUES WITH THEIR SUSPENSION AND THEY COULDN'T HELP ME. SO I HAVE A CAR WITH TIRES THAT ARE WORN OUT AT 15K MILES AND I HAVE NO RECOURSE BUT TO EAT IT AND HOPE THAT THE NEXT SET OF TIRES WEARS BETTER. THIS IS UNSAFE IN MY OPINION. POOT TIRE WEAR CAN ONLY COME FROM SO MANY THINGS. I HAVE AIR PRESSURE MONITORING SYSTEM, SO IT WASN'T IMPROPER INFLATION, THE VEHICLE IS NEW SO IT ISN'T SUSPENSION ISSUES, THE TIRES WERE ROTATED TWICE IN FIRST 10K MILES (DOCUMENTED). I GUESS HAVING UNSAFE TIRES ON A ONE YEAR OLD AUTOMOBILE IS NOT A BIG DEAL FOR HONDA, BUT IT IS FOR ME. HAVING A 1 YEAR OLD AUTO IN THE DRIVE WAY THAT WE ARE SCARED TO DRIVE OUT OF THE NEIGHBORGOOD ISN'T A GOOD THING. *TR
Source: NHTSA WEB SITE -
BRIDGESTONE TURANZA EL42 TIRES- PORSTMOUTH, VA
OUR 2008 HONDA CIVIC COUPE DEVELOPED A ROAD NOISE IN THE REAR TIRES AT ABOUT 12K MILES. TIRES HAVE BEEN ROTATED EVERY 5K AND I HAVE SERVICE ORDER REQUESTS TO BACK THIS UP. AT 15KMILES THE NOISE HAD GOTTEN UNBEARABLE. I ASKED MY LOCAL MECHANIC TO CHECK AND SEE IF THERE WAS ANYTHING OBVIOUS BEFORE I TOOK IT TO THE HONDA DEALER AND HE NOTED THAT THE REAR TIRES APPEARED TO HAVE THE BELTS SLIPPED AND THAT THE RIGHT TIRE APPEARED WORN OUT. I CALLED HONDA AND THEY DIRECTED ME TO BRIDGESTONE WHO TOLD ME THE TIRES WERE WORN OUT BECAUSE HONDA HAS A CHASSIS PROBLEM AND THAT THE TIRES WERE NOT WARRANTED FOR WEAR. HONDA SAID THERE IS NO TECHNICAL ISSUES WITH THEIR SUSPENSION AND THEY COULDN'T HELP ME. SO I HAVE A CAR WITH TIRES THAT ARE WORN OUT AT 15K MILES AND I HAVE NO RECOURSE BUT TO EAT IT AND HOPE THAT THE NEXT SET OF TIRES WEARS BETTER. THIS IS UNSAFE IN MY OPINION. POOT TIRE WEAR CAN ONLY COME FROM SO MANY THINGS. I HAVE AIR PRESSURE MONITORING SYSTEM, SO IT WASN'T IMPROPER INFLATION, THE VEHICLE IS NEW SO IT ISN'T SUSPENSION ISSUES, THE TIRES WERE ROTATED TWICE IN FIRST 10K MILES (DOCUMENTED). I GUESS HAVING UNSAFE TIRES ON A ONE YEAR OLD AUTOMOBILE IS NOT A BIG DEAL FOR HONDA, BUT IT IS FOR ME. HAVING A 1 YEAR OLD AUTO IN THE DRIVE WAY THAT WE ARE SCARED TO DRIVE OUT OF THE NEIGHBORGOOD ISN'T A GOOD THING. *TR
Source: NHTSA WEB SITE -
BRIDGESTONE POTENZA TIRES- ATLANTA, GA
TL*THE CONTACT OWNS A SET OF BRIDGESTONE RUN FLAT POTENZA TIRES ON A 2007 BMW 328I. WHILE DRIVING 25 MPH, THE CONTACT HEARD A CLICKING NOISE. AFTER EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE TREAD WAS DISCONNECTED FROM THE TIRE. THE CONTACT SPOKE WITH THE MANUFACTURER ABOUT RELATED RUN FLAT TIRE COMPLAINTS AND THEY ADVISED THE CONTACT TO HAVE THE VEHICLE INSPECTED BY A DEALER. THE DEALER STATED THEY HAD NEVER SEEN THAT FORM OF TREAD SEPARATION; HOWEVER, THE FAILURE WAS DUE TO NORMAL WEAR AND TEAR. THE CONTACT WOULD LIKE FOR THE MANUFACTURER TO ASSUME THE REPAIR COST.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE