BRIDGESTONE TIRES Complaints
View complaints related to BRIDGESTONE TIRES. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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BRIDGESTONE TIRES- LONDON ONTARIO, 00
DT: THE CONTACE OWNS A 2003 DODGE GRAND CARAVAN SPORT. THE THERE ARE APPROXIMATELY 20,000 MILES ON THE TIRES. THE SERVICE DEALER STATES THAT ONE OF THE TIRES HAS LESS THAN TREAD, THE OTHER THREE HAVE APPROXIMATELY TREAD. THE TIRES ARE UNSAFE IN THE SNOW AND RAIN. VIBRATION IN THE VEHICLE WHILE IN REVERSE OR WHEN SLOWLING. HE HAS NOTICED THE SOUNDS BECAUSE OF THE VIBRATION. THE DEALER SUGGESTED THE CONSUMER MAY HAVE TOWED SOMETHING TO CAUSE THE TIRES TO WEAR, BUT THE CONTACT SAID THE VEHICLE WAS ONLY USED UNDER NORMAL CIRCUMSTANCES. THE CONTACT FELT IT MAY BE FROM THE FRONT END BEING OUT OF ALIGNMENT FROM THE MANUFACTURER. THE CONTACT STATED RACK AND PINION STEERING WASA REPLACED. THE DEALER WILL EXTEND THE WARRANTY ON THE TIRES, BUT WILL NOT REPLACE THE TIRES. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
BRIDGESTONE FIRESTONE TIRES- GAHANNA, OH
DT: THERE WERE ORIGINAL TIRES ON THE VEHICLE. THE REAR PASSENGER TIRE WAS SMOKING AND WENT COMPLETELY FLAT WHILE DRIVING AT 60-65 MPH. IT DAMAGED THE RIM. THE DEALERSHIP GAVE THE CONSUMER THE NUMBER FOR THE MANUFACTURER AND THEY TOLD HER THAT THE TIRE WAS TESTED AND IT WAS NOT DEFECTIVE. THIS WAS CAUSED BY A NAIL PUNCTURE. *AK *SC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
BRIDGESTONE POTENZA TIRES- SPOTSYLVANIA, VA
2004 NISSAN 350Z TIRES IN FRONT ON INSIDE CUPPING. DEALER TOLD ME THEY WILL NOT DO ANYTHING TO FIX, WANTS ME TO BUY NEW TIRES. I HAVE CONTACTED EVERYONE AT NISSAN WITH NO HELP. PLAN TO PARK CAR AT DEALER WITH SIGN "DON'T BUT A NISSAN ASK ME WHY" WITH MY MANE AND PHONE NUMBER. *NM
Source: NHTSA WEB SITE -
BRIDGESTONE TIRES- VIRGINIA BEACH, VA
I PURCHASE A NEW CHEVROLET SUBURBAN IN JUNE 2004 FROM PRIORITY CHEVROLET IN CHESAPEAKE VIRGINIA. AT ABOUT 4000 MILES I NOTICED THE INSIDE EDGES (ABOUT 1 INCH WIDE) ON THE FRONT TIRES WERE WEARING MORE THAN THE REST OF THE TIRE SURFACE, I CALLED THE SERVICE DEPARTMENT OF THE DEALERSHIP AND THEY TOLD THAT WHILE THEY ARE AWARE OF THE PROBLEM WITH UNEVEN TIRE WEAR ON SUBURBANS THAT IT IS NOT A WARRANTY COVERED ITEM. I TOOK THE VEHICLE TO FIRESTONE AND THEY TOLD ME THE CAMBERS NEEDED TO BE ADJUSTED. THE TIRES ON THE FRONT CONTINUE TO WEAR FASTER ON THE INSIDE EDGES THAN THE REST OF THE TIRE SURFACE. I AM VERY DILIGENT ABOUT SERVICE OF MY 3 AUTOMOBILES. IF THIS IS A PERSISTENT PROBLEM WITH SUBURBANS AS IT WAS STATED TO ME, MY CONCERN IS THAT THE UNEVEN TIRE WEAR IS AN ACCIDENT WAITING TO HAPPEN. THESE POTENTIAL TIRE FAILURES NEED TO BE BROUGHT TO THE ATTENTION OF GENERAL MOTORS. EVEN IF AN ACCIDENT DOES NOT OCCUR THESE TIRES ARE NOT CHEAP. ONCE THE INSIDE WEAR BECOMES BAD ENOUGH THE TIRES WILL NOT PAS INSPECTION THUS CREATING A COST TO THE VEHICLE OWNER AT A PREMATURE TIME. I FEEL THIS IS A DANGEROUS SITUATION WHICH NEEDS TO BE BROUGHT TO THE ATTENTION OF GM. *JB
Source: NHTSA WEB SITE -
BRIDGESTONE TIRES- SAN MATEO , CA
DT: HAD A NEW 2005 TOYOTA SIENNA WITH 3,000 MILES ON THE VEHICLE THAT HAD RUN FLAT TIRES, AND THE BACK RIGHT PASSENGER TIRE THAT WENT FLAT. THEN SMOKED AND REACHED A FLASH POINT AND CAUGHT FIRE. WAS DRIVING ON HIGHWAY AT A SPEED OF ABOUT 60 MPH AND NOTICED A JUMPINESS IN THE VEHICLE. DROVE THIS WAY FOR AN UNKNOWN DISTANCE. PULLED TO SIDE OF THE ROAD, NOTICED A LOT SMOKE COMING FROM THE TIRE AND IMMEDIATELY REMOVED FAMILY FROM VEHICLE. CALLED 911, AND AAA. A PASSERBY WHO WORKED FOR THE FORESTRY DIVISION CALLED FIRE DEPARTMENT AS WELL. TWO PASSERBYS USED 2 FULL FIRE EXTINGUISHERS AND PUT OUT FIRE, FIRE DEPARTMENT CAME AFTER AND WATERED DOWN TIRE AS WELL. TOWED TO A DEALER, DEALER DID NOT KNOW WHY TIRE WENT INTO FLAMES. DEALER DID NOT OFFER NO EXPLANATION. CONTACTED TOYOTA SUGGESTED THAT WHEN THE TIRE WENT FLAT ALONG WITH HOT TEMPERATURES, HOT PAVEMENT, AND GASES WITHIN THE TIRE COULD HAVE COBUSTED AND CAUSED THE FIRE. TOYOTA DID REPLACE THE TIRE. THE TI BRIDGESTONE, BRAND B380 RUN FLATS, UNSURE OF TIRE SIZE AT THIS TIME. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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BRIDGESTONE TIRES- EL PASO, TX
1995 AIRSTREAM CLASSIC LEFT REAR TIRE BLEW OUT WHILE DRIVING AT 60 MPH. *MR THE LEFT REAR INSIDE TIRE BLEW. LATER, THE RIGHT INSIDE REAR TIRE BLEW. ON ANOTHER OCCASION, THE CONSUMER HIT AN OBJECT IN THE ROAD AND KNOCKED A CHUNK OF RUBBER OUT OF THE FRONT TIRE. MORE THAN HALF THE TREAD WAS LEFT. *SC
Source: CONSUMER LETTER -
BRIDGESTONE TIRES- STOUGHTON, MA
I WOULD LIKE TO REPORT UNEXPECTED TREAD DEGRADATION ON MY 2004 SIENNA XLE LIMITED AWD. AT 17K MILES THE TIRES NEEDED REPLACING. *NM
Source: NHTSA WEB SITE -
BRIDGESTONE 12090R18 TIRES- DESOTO, MO
DT: CONSUMER PURCHASED A 2005 CHRYSLER TOWN AND COUNTRY. AT 3,500 MILES THE DRIVER'S SIDE REAR TIRE BLEW OUT ON THE SIDEWALL. THE JACK THAT WAS INCLUDED WITH THE VEHICLE DID NOT HOLD IT. DEALERSHIP STATED THE TIRES WERE NOT UNDER WARRANTY. THE TIRE DEALER STATED IT WOULD HAVE TO BE INVESTIGATED, AND IF IT WAS DUE TO ROAD HAZARD, IT WOULD NOT BE COVERED. THERE WERE NO HAZARDOUS ROAD CONDITIONS WHEN THE TIRE BLEW OUT. THE WARNING LIGHT DID NOT COME ON UNTIL THE TIRE BLEW OUT. THEN, IT CAME ON IMMEDIATELY. THIS WAS A BBRIDGESTONE TIRE WHICH CAME WITH THE VEHICLE. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
BRIDGESTONE TIRES- WINCHESTER, MA
ON A 2004 TOYOTA SIENNA AWD (1) REGULAR DRIVING AND NORMAL PREVENTITIVE MAINTENANCE LED TO 14K MILES BEFORE OEM RUN FLAT TIRES WERE BALD AND UNSAFE (2) CAR STEERING WAS AFFECTED WITH A DISTINCT PULLING TO THE LEFT (3) DEALER REPLACED TIRES BUT INDICATED THAT RUN FLAT TIRES (EITHER BRIDGESTONE OR DUNLOP) WILL CONTINUE TO WEAR QUICKLY
Source: NHTSA WEB SITE -
BRIDGESTONE DUELER 684 TIRES- CYPRESS, TX
DAUGHTER DRIVING 2005 HONDA CR-V WITH ABOUT 1050 MILES AT ABOUT 70 MPH ON EXPRESSWAY. RIGHT REAR TIRE SUDDENLY LOST PRESSURE CAUSING ABRUPT VEHICLE DECELERATION. TIRE IS A BRIDGESTONE DUELER H/T 684, OEM. ALTHOUGH SHE GOT OFF ROAD IMMEDIATELY, THE OUTSIDE SIDEWALL OF THE TIRE WAS COMPLETELY SEPARATED AROUND THE PERIMETER, WITH SOME AREAS LOOKING ALMOST LIKE A CLEAN KNIFE CUT. TIRE PRESSURE HAD BEEN CHECKED THAT MORNING. THE RIM WAS UNDAMAGED, AND THE INSIDE WALL OF THE TIRE HAD NO DAMAGE. NO NAILS WERE FOUND IN THE TIRE, AND BOTH BEADS WERE STILL SEATED ON THE RIM. LUCKY IT WAS THE REAR TIRE.
Source: NHTSA WEB SITE