GENERAL TIRE TIRES Complaints

I noticed a sway in the vehicle while driving down the highway, bad enough to pull over and check the tires and suspension. Took truck to dealer where upon inspection I was told that the cause was the tires' sidewalls are not stiff enough and the tires try to follow the grooves in the road. The dealer recommended changing the tires but had to defer to General Motors who denied the tire change under warranty. GM informed me that this is a normal condition of the tires on roads that have grooves cut in and would not be covered under warranty. I explained that I do not feel safe towing a trailer behind this truck and was told that they could not replace the tires but offered me multiple options for my trouble including: Onstar, service voucher which cannot be used on tires, accessory voucher which cannot be used on tires, and a wheel and tire protection plan which would not cover the issue at hand. I declined all of the offers as my only concern is having a truck that is safe to tow a trailer behind and new tires are required in order for me to have that. The truck is designed to be able to tow a trailer and I am too concerned to tow behind my brand new truck because the truck would induce a sway into the trailer posing a significant safety risk to myself and other motorists on the road. If this is a known issue, which it seems to be, then General Motors should not include these tires on trucks sold in markets with grooved pavement to reduce the risk of accidents resulting in injury or even death. I shouldn't have to spend an additional $1200+ on new tires for a vehicle that was less than a month old when I took it into the dealership.

At highway speed of 65 MPH, passenger-rear tire started to make slight thumping sound. After a few minutes, it became much louder. I pulled off the road to investigate and found that treads were completely delaminating from tire. Tire was inflated to 74 psi and they have always been properly maintained. Only 24,000 miles on tire (vehicle purchased new in Feb, 2019). No injuries but had I not pulled over right away, there is no doubt that a blowout would have occurred with potentially devastating consequences. The vehicle is a 2018 Nissan Titan XD, Platinum Reserve, purchased at Baxter, Nissan of Bellevue, Nebraska.

Tire size 275/70R 18. I purchased these tires in April of 2020 from Stivers Ford in Birmingham, Al. I have since replaced 4 deflective tires and 2 tires there about to be defective. The major problem with this tire is that 1 of these tires blew out while driving 70mph on I-22 in Graysville, Al exit 87 westbound. This blowout resulted in my truck doing a 720 in the middle of traffic, if I had had a trailer connected to my truck this probably would have resulted in my death and/or others. I have since filed a claim with Continental Tires The Americas Case# 21218001, and sent all of the tires back to them that were defective. Continental Tires claims this was a result of a road hazard condition (6 times??). My vehicle was inspected by Sherrill Auto body and found that there was $5000+ damage that occurred. There were no warning lights or messages, the only warning I had was the truck started shaking and when the front tires went bad, there was shaking and death wobble at times. There is a recall on these tires "but not with my DOT#".

The contact owns a 2015 Audi A3 equipped with General Tires, Tire Line: G-Max AS-05, Tire Size: 225/40/R18, DOT Number: (Not Available). The contact stated that while his daughter was driving 70 MPH, the front driver’s side tire experienced a blowout. The contact's daughter informed him that she could see the tire tread blowing off the vehicle as she pulled to the side of the road. A state patrol officer was able to assist his daughter in changing the tire. Upon inspection of the tire, the contact stated that the tread had ripped off from the sidewall causing the failure. The tire manufacturer was notified of the failure but offered no assistance. The tire failure mileage was 15,000. The vehicle failure mileage was 39,000.

My 2021 Titan, which I bought new in June of 2021 had a sidewall crack while driving. I did read, when I googled Continental/General tires that there has been a recall on Titan and Altima tires due to sidewall blowouts and cracks. The dealership said they never received anything about tires, however, My Titan had a 2 inch crack develop while driving, and I only have 3K miles on the truck. I do not feel real safe with the other 3 on it. This should be looked into.

The contact owns a 2019 Nissan Titan equipped with General Tires, Tire Line: Grabber, Tire Size: 265/70/R18, DOT Number: A3845MAL5018. The contact stated that the driver’s side front tire pressure was continuously low and had to be re-inflated every 2 days. The tire was taken to the dealer who discovered that the exterior center tread of the tire had multiple tiny air holes present. While examining the interior of the tire it was also discovered that the inside tread was separated. The cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 15,000.

Side wall of tire split causing tire to lose air pressure available for inspection upon request. Tire went flat when driving. No No No

The contact owns a 2011 Ford Fusion equipped with General tires, Tire Line: Exclaim, Tires Size: 225/50/R17, DOT number: A340-WBXJ-3919, and installed as replacement tires. The contact stated that while driving approximately 55 mph, the rear passenger’s side tire experienced a blowout causing the driver to nearly lose control of the vehicle. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 300. The VIN was not available.

TL* THE CONTACT OWNS A 2019 NISSAN TITAN EQUIPPED WITH GENERAL TIRES, TIRE LINE: GRABBER A/TX, TIRE SIZE: 265/70/R18, DOT NUMBER: A3H4HMAL5018. THE CONTACT STATED THAT THE TIRE CONTINUALLY LOSS AIR PRESSURE AND AIR PRESSURE HAD TO BE ADDED EVERY TWO DAYS. THE VEHICLE WAS TAKEN TO AL WEST NISSAN (2540 N BISHOP AVE #1, ROLLA, MO 65401) WHO INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE TIRES. ADDITIONALLY, THE CONTACT WAS INFORMED THAT THERE WAS A PINHOLE LEAK WITH A 2 INCH CRACK ON THE INSIDE OF THE TIRE. THE DEALER INSTALLED THE SPARE TIRE AND SHIPPED THE DEFECTIVE TIRE BACK TO THE MANUFACTURER TO BE EXAMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE FAILURE. THE FAILURE MILEAGE WAS 15,500. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 CHEVROLET COLORADO EQUIPPED WITH GENERAL TIRES, TIRE LINE: GRABBER AT/2, TIRE SIZE: 265/70/R15, DOT NUMBER: A3BM3NH2617E40240029. THE CONTACT STATED WHILE DRIVING 65 MPH, THERE WAS A BLOWOUT OF THE DRIVER'S SIDE REAR TIRE. THE BLOWOUT CAUSED THE VEHICLE TO TURN SHARPLY LEFT, SPIN AROUND TWICE, AND CRASHED WITH ONCOMING VEHICLES COMING FROM BEHIND. EMERGENCY SERVICES WERE CALLED OUT TO THE SCENE OF THE CRASH. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE TIRE WAS A REPLACEMENT TIRE. NEITHER THE TIRE MANUFACTURER NOR THE VEHICLE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE ON THE TIRE WAS 14,000.