GENERAL TIRE TIRES Complaints

WHILE TRAVELING NORTHBOUND ON I-75, NEAR LAKE CITY, FL., THE REAR, PASSENGER SIDE TIRE TREAD CAME COMPLETELY OFF THE TIRE. THE TREAD DAMAGED THE REAR, PASSENGER SIDE OF MY FORD RANGER TRUCK. FORTUNATELY, I MANAGED TO PULL OVER TO THE EMERGENCY LANE AND NO ONE WAS INJURED. WHEN MY MECHANIC INSPECTED THE REST OF THE TIRES HE DISCOVERED THAT A HALF DOLLAR SIZED CHUNK OF TIRE WAS MISSING FROM THE DRIVER'S SIDE REAR TIRE. THE CONDITION OF THIS TIRE, COUPLED WITH THE OTHER ONE, FORCED ME TO PURCHASE A COMPLETE SET OF NEW TIRES. NEEDLESS TO SAY, I WASN'T VERY HAPPY OVER THIS WHOLE INCIDENT. I AM, HOWEVER, HAPPY/LUCKY TO BE ALIVE AND WRITING THIS COMPLAINT TO YOU. P.S., JUST FYI, I AM STILL IN POSSESSION OF ALL FOUR GENERAL TIRES. *TR

RE: GENERAL ALTIMAX RT 205/60R15 DOT 65TM3T3 (PER CONTINENTAL). TREAD SEPARATION/BUBBLED SIDEWALLS WHEN VEHICLE TRAVELING 50-55MPH. DRIVER FELT TIRE GOING FLAT & PULLED OVER TO FIND SIDEWALL BUBBLED & DISTORTED AROUND ENTIRE CIRCUMFERENCE. SENT TO CONTINENTAL TIRE (ADMINISTRATOR OF THE GENERAL TIRE WARRANTY) WHO DENIED THE CLAIM BLAMING "UNDERINFLATION/OVERLOADING". THE OWNER/DRIVER OF THE CAR IS A FORMER DEALERSHIP TECHNICIAN WHO MAINTAINS THE TIRES AND KNOWS SYMPTOMS OF TIRE PROBLEMS. (TWO AIR COMPRESSORS IN HOME GARAGE). THE CAR WAS NOT OVERLOADED. WHEN THE TIRE WAS TAKEN TO THE DEALERSHIP FOR WARRANTY SUBMISSION, A NUMBER OF TECH'S GATHERED AROUND AS NONE HAD EVER SEEN THIS PROFOUND LEVEL OF SEPARATION/BUBBLING. *TR

DROVE HOME FROM WORK ABOUT 6:30PM (CENTRAL) LAST NIGHT (10.17.2012). PARKED IN ENCLOSED GARAGE. SAT IN THE KITCHEN WITH MY FAMILY. HEARD A POP SOUND MINUTES LATER AFTER PARKING. WENT OUTSIDE TO INVESTIGATE SOURCE OF SOUND. LOOKED AROUND CAR AND DISCOVERED FRONT PASSENGER TIRE FLAT.THE TIRE HAD BLOWN JUST SITTING IN THE GARAGE! TOOK TIRE OFF THIS MORNING AND DISCOVERED IT HAS A 1.25 INCH TEAR IN THE INSIDE ABOUT HALF WAY BETWEEN RIM AND THE TREAD. THERE ARE NO VISIBLE PUNCTURES OR INTRUSIONS OF FOREIGN OBJECTS. TO ME THIS INCIDENT IS STRANGE IN AND OF ITSELF. BUT I AM FILING THIS REPORT BECAUSE THIS IS THE SECOND TIME IN A MONTH THAT A GENERAL ALTIMAX RT TIRE HAS FAILED IN AN UNEXPECTED MANNER ON MY 2009 TOYOTA CAMRY LE. THE OTHER INCIDENT HAPPENED ON 09.16.2012. IT WAS RAINING AND I WAS DRIVING ON A CITY STREET AT NO MORE THAN 20-25MPH. THE TIRE FAILED WITH MANY EVENLY SPACED LONG TEARS ALONG THE WALLS RADIATING FROM THE CENTER/RIM OUT ALL AROUND! *TR

I PURCHASED THESE GENERAL TIRES FROM TIRERACK.COM SEVERAL YEARS AGO THEY ARE RATED TREAD LIFE OF APPROX 40K MILES. A FEW WEEKS AGO I NOTICED BY MY TIRE PRESSURE SENSORS I HAD A SLOW LEAK IN MY FRONT LEFT TIRE. I REMOVED THE ENTIRE WHEEL TO INSPECT FOR TIRE DAMAGE OR CRACKS, AND WAS APPALLED TO FIND THE INSIDE OF THE TIRE TREAD HAD SPLIT FROM THE SIDEWALL THE ENTIRE WAY AROUND. THIS IS QUITE DANGEROUS I HAD NO IDEA I COULD HAVE HAD A BLOW OUT AT ANY TIME. I DO NOT KNOW HOW LONG THIS TIRE WAS IN THIS CONDITION. I HAD APPROX 25K MILES ON THE TIRES. I IMMEDIATELY ORDERED NEW FRONT TIRES AND DID NOT DRIVE THE CAR UNTIL REPLACED. I AM SEEKING REPLACEMENT TIRE FROM GENERAL HOWEVER THEY DO NOT SEEM VERY CONCERNED WITH THIS ISSUE. THE GUYS AT TIRE KINGDOM WHO CHANGED THE TIRES CONFIRMED IT WAS VERY DANGEROUS TO BE DRIVING ON A TIRE IN THAT CONDITION. THEY ALSO SAID IT'S LIKELY A DEFECTIVE GENERAL TIRE. GENERAL OFFERED TO REPLACE BASED ON REMAINING LIFE BUT WOULD LIKELY FIND AN EXCUSE BASED ON WEAR PATTERN AND BLAME USAGE. THE OTHER FRONT TIRE SAME BRAND, SIZE AND WEAR DID NOT HAVE THIS ISSUE. *TR

TIRE MONITOR LIGHT CAME ON. READ, RIGHT REAR TIRE LOW ADD AIR. PULLED ONTO SIDE ROAD TO INSPECT TIRE. TIRE WAS UP ON FIRST LOOK AND PLACED MY HAND ON TIRE TO BEND DOWN AND GET A BETTER LOOK. SIDE OF TIRE BLEW OUT , I ENDED UP IN DITCH. WAS NOT INJURED. AFTER TIRE REMOVED FROM WHEEL FOUND MUCH DAMAGE TO SIDEWALL INSIDE AND ONE HOLE IN TREAD. NOTHING FOUND IN TIRE THAT MAY HAVE PENETRATED TREAT. OEM JACK BENT AND WOULD NOT RAISE TRUCK. *TR

I HAVE A 2010 NISSAN XTERRA I BOUGHT IN AUG 2010. I AM CONSTANTLY HAVING TO BRING IT INTO THE DEALERSHIP FOR REPAIRS WITH SAME 3-4 ISSUES. IT NOW HAS APPRX 8000 MILES AND NEEDS A NEW SET OF TIRES WHICH NISSAN IS REFUSING TO CHANGE. THE GAS GAUGE IS CONSTANTLY NOT WORKING, DOES NOT READ PROPERLY, I FINALLY HAD TO PROVE IT TO THEM THIS PAST WEEK AFTER COMPLAINING NUMEROUS TIME AND HAVING THEM, REPLACE THE GAS SENSOR ONE . THE ENGINE HESITATES AT APPRX 40 MILES AN HOUR, ONE OF THESE DAYS I AM AFRAID I WILL BE HIT FROM BEHIND WHEN I STEP ON THE GAS AND IT DOES NOT GO. I AM DEALING WITH CORPORATE NISSAN BUT THE KEEP PUTTING ME OFF. I FEEL IT HAS BECOME A DANGER. THE DEALER SAYS ITS UP TO NISSAN, NISSAN SAYS ITS NOT THEM SO I AM STUCK WITH BAD TIRES ON MY NEW VEHICLE, THEY ARE GENERAL TIRES. THEY HAVE INDENTED DIMPLES, SIDE WALLS ARE WEARING OUT AND TREAD IS WEARING UNEVEN. THE FIRST SET WAS REPLACED AROUND 3000-4000 MILES. THE ENGINE HESITATION AND THE GAS SENSOR I AM CONSTANTLY GETTING EXCUSES FOR THOSE ISSUES. SO FAR THE TIRES HAVE BEEN REPLACED ONCE AND NEED TO BE REPLACED AGAIN I WAS TOLD NO, GAS SENSOR NEEDS TO BE REPLACED AGAIN THAT IS TO BE DONE POSSIBLY IN THE FUTURE. WHAT ABOUT MY ENGINE ISSUE. I FEEL LIKE I HAVE A POSSIBLE LEMON? MY TRUCK IS IN THE SHOP SO MUCH THE DEALERSHIP HAS A KEY TO IT. HOW DO I FIND OUT IF THOSE TIRES ARE SAFE TO DRIVE ON THEM? I CAN NOT HAVE MY LIFE AND THE PEOPLE WHO DRIVE WITH ME IN DANGER. I WAS TOLD THERE WAS A RECALL ON THE SENSOR FOR THE GAS GAGE- THAT WAS REPLACED I STILL HAVE ISSUES. OBVIOUS THERE IS SOMETHING WRONG WITH MY VEHICLE IF THEY REPLACED THE TIRES ONCE AND NOW 4000 MILES LATER THE NEW TIRES ARE BAD AGAIN. THE DEALERSHIP SAID I MIGHT WANT TO ROTATE THE TIRES EVERY 3000 MILES. ALL 4 TIRES HAD TO BE REPLACED AND ALL 4 TIRES ARE GOING BAD AGAIN. *TR

TL* THE CONTACT OWNS A 2005 NISSAN FRONTIER WITH GENERAL GRABBER HTS BRAND TIRES, LINE SIZE 235/75/R15. THE CONTACT STATED THAT THE SIDEWALL ON THREE OF THE TIRES WAS PREMATURELY WORN. THE TIRES WERE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 100 FOR THE TIRES AND 77,000 FOR THE VEHICLE. UPDATED 3/2/2011 *CN UPDATED 04/29/11

GENERAL TIRE GRABBER R275/60R18 HAD A BLOW OUT RT FRONT TIRE 2MTHS OLD TIRES. LFT FRONT SHOWS A LINE CRACK ALONG SIDEWALL. 1ST TIRE TOLD NOTHING COULD BE DONE 2ND TIRE SHOWING DEFECT TOLD TO BUY NEW TIRE AND SEND DEFECT IN FOR RULING. NO GRABBER TIRE IN ALL COUNTRY FOR REPLACEMENT PER GENERAL ALL OUT OF STOCK FOR 3 MTHS OR SO. *TR

96 TAURUS SHO V8 3.4L CAMSHAFT FAILURE. I HAVE KEPT MY CAR IN PERFECT SHAPE WITH TUNE UP AND ALL. IT IS IN MINT CONDITION AND HAS NO RUST. I HAVE NICE EXHAUST SYSTEM PUT ON BY A MECHANIC AND ALSO A COLD AIR INTAKE PUT ON AND A NEW TRANS IN JULY NOW WITH ONLY 3000 MILES ON IT.. I HEARD TICKING FROM UNDER THE HOOD OUT OF NO WHERE. I DON'T BEAT ON MY CAR AND HAVE READ THAT IT DOESN'T MATTER EITHER WAY IF YOU BEAT ON IT OR NOT THE CAM FAILURE CAN STILL HAPPEN. SO I HEARD THE TICKING SO I DROVE IT HOME FROM WORK TO PARK IT BECAUSE I FIGURED IT WAS THE CAMS. SO I WAS GOING TO GET IT WELDED THE NEXT DAY AND 5 MIN FROM MY HOUSE THE CAR SHUT OFF AND SO I PULLED THE VALVE COVERS AND SURE ENOUGH IT WAS THE BACK CAM NEAR THE FIRE WALL THAT HAD SLIPPED. I DON'T THINK ITS RIGHT THAT ANYONE SHOULD HAVE TO DEAL WITH THIS ESPECIALLY WHEN THE CAR IS WELL MAINTAINED AND IN SUCH GREAT CONDITION. ALSO DON'T THINK ITS RIGHT THAT US CONSUMERS SHOULD HAVE TO PAY FOR THIS BECAUSE FORD DIDN'T WANT TO DO ANYTHING ABOUT IT TO FIX THE PROBLEM NOW IM OUT OF A CAR. I WANT ACTION DONE ABOUT THIS. *TR

WE PURCHASED A SET OF FOUR TIRES FROM THE SAME COMPANY ON THE SAME DAY THEY WERE PUT ON. THE MANUFACTURER IS GENERAL, P255/60R17 WHICH ARE THE REAR TIRES FOR A CADILLAC SRX 2004. BOTH TIRES WERE THE SAME, ONE CURRENTLY HAS THE BELTS SHOWING ON THE RIGHT REAR TIRE, THE OTHER IS FINE. THE PEOPLE WHO SOLD THEM TO US SAID THE WARRANTY IS NOT VALID BECAUSE THEY WEREN'T ROTATED. THEY SAID SIX MONTHS AGO WHEN WE WANTED THEM ROTATED, THAT THEY COULDN'T DO THAT, BECAUSE OF THE DIFFERENT SIZES, WE ASKED FOR THEM TO BE ROTATED FROM SIDE TO SIDE, THEY WANTED TO CHARGE FOR THIS, THEY NO LONGER SELL THIS BRAND OF TIRE. THE TIRES ONLY HAVE 23,000 MILES ON THEM WHEN WE TOOK THE CAR IN THIS PAST MONDAY OCT. 11, 2010. THEY SAID THIS IS NORMAL WEAR FOR THE RIGHT REAR TIRE. IT IS ABNORMAL TO ME BECAUSE OF THE UNEVEN WEAR..... WHAT ARE WE TO DO? *TR