GOODYEAR EAGLE TIRES Complaints

TWO PATCHES ON PASSENGER SIDE FROM TIRE ONLY SEEM TO BE SHOWING WEAR BEYOND NORMAL USE. FIRST PATCH IS 5 3/8" LONG BY 7/8" WIDE. SILVER METAL FIBERS ARE STICKING OUT OF THE PATCH AND SOME WHITE FIBERS ARE SEEN AROUND THE EDGE OF THE PATCH. PATCH IS OVAL SHAPED AND LOCATED ON THE OUTERMOST TREAD (PART OF TREAD FACING AWAY FROM THE CAR) SECOND PATCH IS 6" LONG BY 1/2" WIDE WITH ONLY WHITE FIBERS SHOWING. NO METAL IS EXPOSED. THIS PATCH IS LOCATED ON THE INNER EDGE (PART FACING CAR/ENGINE) AND IS OVAL SHAPED AS WELL. WHOLE PATCH IS COMPLETELY ON THE OUTER TREAD AS WELL. BOTH PATCHES ARE IN THE SAME RELATIVE LOCATION ON THE TIRE, HOWEVER ONE IS ON THE OUTER TREAD AND ONE IS ON THE INNER TREAD. THE FRONT PASSENGER SIDE TIRE IS THE ONLY TIRE WITH THIS PROBLEM. HAD TREADWEAR MEASURED BY AN ASSOCIATE AT NTB (NATIONAL TIRE AND BATTERY CO.) AND ALL TIRES HAVE 4/32 WORTH OF TREAD ON THEM. ALIGNMENTS AND ROTATIONS ARE DONE "REGULARLY" BUT DO NOT HAVE THE PAPERWORK TO PROVE IT. TIRES WERE INSTALLED BY THE MANUFACTURER WHEN CAR WAS PURCHASED. CAR HAS 36,000 MILES ON IT. AS OF NOW, STILL DRIVING ON THE TIRE, BUT SHOPPING AROUND TO GET IT REPLACED SOON. *TR

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. THE VEHICLE HAS GOODYEAR EAGLE TIRES, SIZE 255/55/ R18. THE CONTACT STATED THAT THE TIRES WERE CRACKING BETWEEN THE TREAD. SEARS STATED THAT THE TIRES WERE NOT DEFECTIVE AND COULD NOT EXPLAIN THE CRACKS IN THE TREAD. THE CONTACT IS CONCERNED BECAUSE THE CRACKS ARE ON ALL FOUR TIRES. THE CURRENT MILEAGE WAS 50,000 AND FAILURE MILEAGE WAS 36,746. UPDATED 5/28/09 *CN THE INSIDE GROOVES OF THE TIRES SHOWED CRACKS. UPDATED 05/29/09.*JB

THE ORIGINAL EQUIPMENT TIRES ON MY 2009 MAZDA3 5-DOOR: GOODYEAR EAGLE RS-A 205/50 R17 ARE SHOWING PREMATURE WEAR AT 12,000 MILES. THE OWNERS MANUAL STATES THAT GOODYEAR WARRANTIES THE TIRES. THE GOODYEAR PAMPHLET PROVIDED ONLY WARRANTIES "WORKMANSHIP" WEAR IS NOT COVERED UNDER "ORIGINAL EQUIPMENT INSTALLATIONS". THIS IS THE SECOND SET OF GOODYEARS THAT HAVE COME AS ORIGINAL EQUIPMENT AND SHOWED PREMATURE WEAR. I FEEL THAT GOODYEAR DOES THIS INTENTIONALLY TO INFLATE THEIR AFTERMARKET SALES. WHEN I PURCHASED THE VEHICLE, I ASKED THE DEALERSHIP TO SWAP TIRES WITH ANOTHER VEHICLE. ALL VEHICLES ON THE LOT HAD THE SAME TERRIBLE GOODYEAR EAGLE RS-A. *TR

IN 2006, MY WIFE LEASED A NEW VW BEETLE FROM A DEALERSHIP IN SANTA CRUZ COUNTY, CALIFORNIA. THE CAR CAME WITH A SET OF NEW GOODYEAR EAGLE RS-A TIRES. MY WIFE COMMUTES 40 MILES ROUND TRIP FIVE TO SIX DAYS A WEEK TO WORK. THE CAR HAS APPROXIMATELY 60K IN MILES ON IT. THE TIRES HAVE NOT BEEN MISTREATED- SURFACE STREETS AND FREEWAY USE ONLY. ON 4-25-09, MY WIFE DROVE TO WORK, PARKED IN A PUBLIC USE GARAGE, AND SPENT EIGHT HOURS WORKING. WHEN SHE RETURNED TO THE CAR, THE DRIVER SIDE FRONT TIRE WAS FLAT. A TOW SERVICE WAS CALLED AND THEY PUT ON THE SPARE TIRE. IT WAS AT THAT TIME THE TOW SERVICE DRIVER SHOWED MY WIFE THE INSIDE SIDEWALL OF THE REPLACED TIRE. IN BRIEF, ABOUT 90 PERCENT OF THE SIDEWALL HAD SEPARATED FROM THE MAIN TREAD TO THE POINT THE METAL BANDS WERE EXPOSED. WHEN MY WIFE GOT HOME, I CRAWLED UNDER HER CAR AND SAW THE PASSENGER SIDE FRONT TIRE WAS ALSO IN THE SAME DEFECTIVE CONDITION. I TOOK PICTURES OF BOTH TIRES AND DOWNLOADED THEM ONTO MY COMPUTER. THE COST TO REPLACE ALL FOUR TIRES WILL BE OVER $500.00 BASED ON A SEAR\'S ESTIMATE. I CHECKED THE INTERNET FOR RECALLS AND SAFETY BULLETINS ON GOODYEAR TIRES. I FOUND THERE WAS NO FORMAL RECALL OF THIS TIRE, BUT GOODYEAR WAS DOING A \"SILENT RECALL\" REPLACING TIRES FOR CUSTOMER SATISFACTION. I FOUND MANY SIMILAR COMPLAINTS ABOUT THESE TIRES, THE EAGLE RS-A, SEPARATING AT THE SIDEWALL ON THE INTERNET. TODD MAYER *TR

PURCHASED FOUR GOODYEAR TIRES 11/06. WHILE DRIVING 55-60 MPH, VALVE STEM ON LEFT REAR TIRE FAILED (4/16/09) CAUSING TIRE TO COME APART (TREAD SEPARATED FROM SIDEWALL). AFTER SPARE TIRE INSTALLED BY AAA, PROCEEDED TO STORE WHERE ORIGINALLY PURCHASED. GOODYEAR SERVICE CENTER STATED VALVE STEM HAD FAILED; I PURCHASED NEW TIRE AT PRO-RATED COST. SERVICE CENTER ALSO REPLACED VALVE STEMS ON THE OTHER TIRES BECAUSE THEY LOOKED BAD. IN RESPONSE TO A QUESTION FROM ANOTHER CUSTOMER ABOUT VALVE STEMS FROM CHINA, THE CLERK MENTIONED THOSE VALVE STEMS HAD BEEN REMOVED FROM THE CENTER'S INVENTORY. OLD PARTS NOT AVAILABLE. *TR

ONE ANOTHER VICTIM OF OE TIRES OF INFERIOR QUALITY + ALIGNMENT ISSUES OF LEXUS RX 400H. I AM FILING A FORMAL COMPLAINT AGAINST LEXUS COMPANY. RECENTLY, I DROVE THE SUV (@ 125 MILES AWAY FROM WHERE I LIVE) TO MY DEALER TO GET THE RECALL OF 'POWER STEERING LINK ASSEMBLY' FIXED. THE DEALER PHONED TO TELL ME THAT ALL 4 TIRES MUST BE REPLACED BECAUSE OF BADLY WORN INSIDE TREAD AND STEEL BELT IS VISIBLE ' UNSAFE TO DRIVE. I WAS SHOCKED! WHAT? AT 23,782 MILES? JUST LIKE EVERY OTHER CAR I OWNED BEFORE, I EXPECTED TO REPLACE THEM AT 50-60K MILES. THE DEALER SAID THAT THE OE GOODYEAR EAGLE RS-A 235/55VR18 TIRES USUALLY LAST ABOUT 20K MILES. HE ALSO SAID BECAUSE IT'S A HYBRID CAR!! SHOCKED AGAIN! I WOULD NOT HAVE BOUGHT THAT CAR IF I HAD KNOWN THIS. THE ONLY THING MENTIONED ON THE WINDOW STICKER WAS '235/55VR18 ALL-SEASON TIRES.' I SCANNED THE INTERNET AND LEARNED THAT MANY OUT THERE SHARE THE SAME QUESTION AND CONFUSION. I WAS NEVER INFORMED BY ANYONE OF THE FACT THAT THE EARLIER 400HS HAD ALIGNMENT ISSUES AND THE OE TIRES ON THESE EXPENSIVE 400H SUVS WOULD NEED TO BE REPLACED ROUGHLY EVERY 20K. LEXUS SHOULD HAVE RECALLED ALL THE EARLIER 400HS TO ADDRESS THE ISSUE. ON THE AVERAGE, A CAR WITH AVERAGE QUALITY TIRES WOULD NEED REPLACEMENT ROUGHLY EVERY 50K-60K, WHICH SHOULD BE THE NORM. LEXUS CARS ARE SUPPOSED TO BE LUXURIOUS AS WELL AS RELIABLE, WHY WOULD THE TIRES BE ABNORMALLY WORN JUST ON THE INSIDE EDGE AT JUST 20K MILES? I BELIEVE,I HAVE BEEN MISINFORMED BY LEXUS AND SHOULD NOT HAVE TO PAY FOR LEXUS RESPONSIBILITY OF PUTTING THESE GOODYEAR EAGLE RS-A TIRES ON SUCH LUXURIOUS CARS AND MAKE THE CONSUMERS PAY FOR THE INFERIOR QUALITY. SINCE I WAS TOLD BY THE DEALER THAT THE TIRE PERFORMANCE WAS DUE TO THE SUV IS A 'HYBRID' CAR, THEN IT IS A DESIGN ISSUE THAT WOULD HAVE REQUIRED LEXUS TO INSTALL A DIFFERENT SET OF TIRE. *TR

THE CAR RPM DROP DOWN BELOW 500, LAST YEAR IT LED TO SERVICE ENGINE LIGHT AND SPEND AROUND A GRAND, BUT NEVER FIX,UNTIL TODAY THE DEALER CLAIM THAT THIS HAPPENED TO NISSAN MAXIM 04, AND LAST YEAR I START HAVING STEERING SHAKING, THE DEALER TOLD IF I CHANGE MY RIMS AND TIRES IT WILL FIX IT, AND IN AUG-2008 I HAVE 4 NEW RIM AND GOOD YEARS TIRES, BUT THE PROBLEM EXIT, I WENT IN JAN TO THE DEALER, AND THEY TOLD IF THEY TIGHTENED SOME THING IT WILL FIX, BUT NO I STILL HAVE UNTIL TODAY, CAR SHAKES IF YOU EXCEED SPEED OF 55 OR 50 M/H. I AM STILL HAVING THOSE PROBLEM UNTIL TODAY. *TR

VIBRATION AND PULLING ON HIGHWAY IN SPEEDS ABOVE 60MPH. HAD TIRES ROTATED/BALANCED AND NUMEROUS ALIGNMENTS PERFORMED WITHOUT RESOLUTION. THIRD PARTY INSPECTED TIRES AND FOUND "TREAD SEPARATION" ON 3 OF THE 4 TIRES. TIRES EXHIBITED THESE PROBLEMS SINCE ABOUT 29000 MILES AND WERE REPLACED AT 36000. *TR

PREMATURE TREAD WEAR ON ALL 4 TIRES. TIRES NEEDED REPLACING AFTER 15,000 MILES. ONLY SLIGHT COOPERATION WITH MANUFACTURER. THEY OFFERED A DISCOUNT ON REPLACEMENT TIRES. *TR

TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA XE. THE VEHICLE HAS GOODYEAR EAGLE RS-A TIRES, SIZE P245/45/R18. THE CONTACT OBSERVED THAT THE INNER AND OUTER SIDEWALLS OF THE TIRES EXHIBITED EXCESSIVE CRACKING ON THE TWO FRONT AND REAR DRIVER'S SIDE TIRES. THE VEHICLE RODE POORLY ON NORMAL ROAD CONDITIONS. THROUGH RESEARCH, THE CONTACT STATED THAT THERE WAS A SPECIAL TIRE REPLACEMENT PROGRAM FOR THESE TIRES. THE VEHICLE WAS TAKEN TO THE TIRE MANUFACTURER FOR INSPECTION; HOWEVER, THE TIRES WERE EXCLUDED FROM THE PROGRAM BECAUSE IT EXCEEDED THE EXPIRATION DATE. THE CONTACT WAS DISPLEASED TO KNOW THAT THERE WAS NO PRIOR NOTIFICATION OF THE "SPECIAL TIRE REPLACEMENT PROGRAM" TO TAKE ADVANTAGE OF THE REMEDY. THE TIRES HAVE NOT BEEN REPLACED. THE CONTACT FILED A SAFETY COMPLAINT ON THE OTHER THREE TIRES ON THE VEHICLE (ODI NUMBER 10259643). THE DOT NUMBER AND VIN WERE UNAVAILABLE. THE FAILURE MILEAGE WAS 15,913 AND CURRENT MILEAGE WAS 34,800.