GOODYEAR FORTERA TIRES Complaints

Goodyear Fortera HL, M&S 265 / 50R 20, tread separated from driver side rear tire, [XXX] at 11:15am, while driving speed limit on [XXX] . The tire was not flat (see photos), but the tread was completely gone and I was riding on steel belts. Extensive damage was done to the left rear quarter of the vehicle, and underneath the wheel well. Estimate over $3,500.00. I also had to replace two rear tires, over $500.00. This incident happened while I was out of state and on vacation. When I returned to my home in Florida, I called Goodyear Property Damage group, but they said that they could do nothing to help me without getting the damaged tire back to the company. Unfortunately, Mavis Tire in Matthews, NC disposed of the tire. I offered to send Goodyear photos of the damaged tire and vehicle, but they refused because they said that they needed the tire. No warning lamps, messages or symptoms occurred prior to the incident. AAA, Mavis tire, Classic Collision Ocala and insurance representatives have inspected the vehicle damage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The outside edge of the tread is separating from the tire causing it to go flat.

The contact owns a 2020 Jeep Grand Cherokee equipped with Goodyear Tires, Tire Line: Fortera, Tire Size: P245/70/R17, DOT Number: 1PJHLFNWR. The contact stated that while inspecting the vehicle, he noticed there were cracks on the sidewalls of all four tires. The vehicle was equipped with original tires. The vehicle was taken to the dealer, who informed the contact that the tires had prematurely rotted. The tires were replaced; however, the failure recurred. The vehicle was taken back to the dealer, where it was determined that the replacement tires had also dry rotted. The manufacturer was made aware of the failure. The failure mileage was approximately 1,500.

While driving on a 55 mph 4 lane roadway I experienced a loud "pop" sound followed by rapid rhythmic banging at the passenger rear area of the vehicle. Thinking a tire must have failed I got as far to the right of the roadway and stopped. When the tire was changed it was apparent that the tread delaminated involving about one half of the length of the tread. The tire was not punctured and remained inflated. I was in danger of injury due to the proximity to high speed traffic passing by. I contacted Goodyear, the manufacturer of the tire, and they retrieved the tire for an internal inspection. They denied my claim citing the delamination was caused by "impact causing overdeflection of the tire and a fracture of the steel belt package". There was no impact with any object or defect in the road surface. There is no way the the rear tire could have impacted anything without the front passenger side tire also being involved. The tire was rendered totally unusable as a result. There was no warning nor was there any impact. The tire size is 265/50R20. There is extensive damage to the passenger rear area of my vehicle and the rear passenger door.

Goodyear Fortera HL tires for my 2017 Chevrolet Traverse LT / Tire Size: P255/65R18 started showing considerable wear at 25K miles. Cracking side walls. Not griping road even with the smallest amount of moisture on the road. (California) Causing the SUV to slide out of control at 20 miles an hour. At 34k and less then 3 years old the tires had to be replaced.

P255/65R18 DOT 4BXM ARDR0617 GOODYEAR FORTERA HL EDITION ALL FOUR TIRES ARE DRY ROTTED UNTIL A UNSAFE CONT. KEEP HAVING TIRE PRESSURE ALARMS, TOOK THE CAR TO WALMART TO CHECK FOR FLATS.

The contact owns a 2008 Saturn Outlook. The contact stated while inspecting the vehicle, the contact noticed that all 4 tires had started cracking along the tread. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15T002000 (Tires) however, the tires were not included. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 155,692.

I have 34,000 miles on my keep I am the original owner and my tires have been rotated every 5,000 miles. The tread is cracking on every tire. Tire size is 265/59/20 Fortera hl. I called Goodyear and they will do nothing they say rotting is only warranted for 4 years. How can that be? It’s a 60,000 mile tire. I brought it to Goodyear in Jericho N.Y and was told by Sean there is nothing he could do. I was also in touch with Pamela Pringle from customer support and she never got back to me. It is unsafe to drive on those tires and Goodyear should replace them.

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18 (NA). THE CONTACT NOTICED THAT THE TIRE TREAD WAS CRACKING ON ALL FOUR TIRES. THE CONTACT SPOKE WITH THE TIRE MANUFACTURER AND RECEIVED A CASE NUMBER, BUT THEY HAD NOT CALLED BACK. JIM BARNARD CHEVROLET (7101 W BUFFALO RD, CHURCHVILLE, NY 14428, (585) 494-8151) WAS CONTACTED AND INFORMED THE CONTACT TO GO TO THE TIRE DEALER. THE VEHICLE FAILURE MILEAGE WAS 15,000. THE TIRE FAILURE MILEAGE WAS 15,000. *TR *TT*JB THE CONSUMER STATED THE FORTERA TIRES WERE RECALLED, BUT THE CONSUMER WAS NOT INCLUDED IN THE RECALL. *TR

TL* THE CONTACT OWNS A 2015 GMC ACADIA EQUIPPED WITH FOUR GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18. THE CONTACT NOTICED THAT THE TIRES WERE DRY ROTTING TO THE TREAD. ALL FOUR TIRES FAILED A TIRE INSPECTION. AN INDEPENDENT MECHANIC DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE TIRES HAD NOT BEEN INSPECTED BY A GOODYEAR AUTHORIZED TIRE FACILITY. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V044000 (TIRES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS NOT AVAILABLE. THE DOT NUMBER WAS UNKNOWN.